Name: Ascott Kuningan Jakarta
Address: Ciputra World 1, Jakarta, Jakarta, ID
Price range: 110 $US–300 $US per night
Rating: 8.88

Ce qu'en disent des voyageurs

Les commentaires sur l'Ascott Kuningan Jakarta soulignent un service très aimable et serviable ainsi que des chambres de type appartement spacieuses avec cuisine, en plus d'un accès direct au centre commercial Lotte et d'installations appréciées telles que la piscine, la salle de sport et les aires de jeux pour enfants, avec une propreté généralement bonne.

Le petit-déjeuner est fréquemment décrit comme manquant de variété ou ne répondant pas aux attentes, bien que certains notent que la qualité de la nourriture est acceptable. Quelques clients mentionnent des intérieurs désuets, des problèmes d'entretien dans les chambres ou une prise en charge incohérente des demandes spéciales. Idéal pour les familles et les séjours prolongés.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine et la salle de sport sont appréciées, et les familles soulignent la présence de salles de jeux et d'un terrain de jeux ; certains mentionnent également de jolies vues sur le toit. Quelques clients signalent des équipements vieillissants, des problèmes d'entretien ou des règles incohérentes.

Avis de voyageur à ce sujet

10

Kian Kwok

15 déc. 2024

·

A séjourné 6 nuits

Very nice and clean property with top notch service staffs. Great amenities and location to Lotte Mall. However breakfast spread is not much choices compare to other hotels. But the food quality is good which covers the shortfall of choices. Another negative comments is the staffs doesn't know how to operate the washer in the room, perhaps need more training to the housekeeping team I will definitely recommend this hotel to my friends. and peers.

6

Lianny

10 nov. 2024

·

A séjourné 2 nuits

After many times of saying in Ascott, now again for 2 nights, somehow it was disappointing. The staff was friendly as usual, no complain. But the facilities and Interieur seem not to be maintained well anymore. The clothes drying rack was brocke at all 4 fixing points, so it was hard to dry the clothes, because it felt down several times. The shower head was falling down during showering, since it doesn't fit with the holder. The toilet sea was loose, so it moved an slipped from the toilet. Breakfast was disappointing, less choices, especially for non-meat eaters. No fish offered, industrial cheese, only 1 sort, and just steamed vegetables as meal, beside sausages ans meat. In the gym there's a rule that wearing shoes is mandatory, but not in the gymnastics room next to, actually it's 1 room separated with glas and door. Why, is a miracle. However, the staff lectured my husband, a competitive athlete, in front of 4 other guests like a little boy, to wear shoes. Strange. So there is space for improvement and we'll choose Oakwood instead for a while, until we give Ascott another chance.

10

Jessica

27 avr. 2024

·

A séjourné 6 nuits

i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our little girl was over the moon. thank you so much Ascott!!

10

Johan

12 févr. 2024

·

A séjourné 2 nuits

Great rooftop view, gym and near lots of food options!

10

benoit

22 nov. 2025

·

A séjourné 2 nuits

Very large room, with kitchen and spacious bathroom. Pool is amazing. Great staff. Maybe the breakfast buffet could be a bit more diverse but really an amazing place overall

10

SEOHYUN

7 févr. 2026

·

A séjourné 2 nuits

다시 자카르타에 오게되면 또 오고싶어요 청결하고 친절하고 피트니스, 테니스 수영장 다 깔끔하고 조식도 맛있어요!!!!

6

Matthew

20 avr. 2024

·

A séjourné 1 nuit

Old hotel in bad need of an update. Things are clean, but aged and tired. Photos on the application do not match reality at the hotel. Disappointing.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont généralement décrits comme propres. Quelques plaintes isolées concernant la présence de nuisibles sont mentionnées.

Avis de voyageur à ce sujet

10

Kian Kwok

15 déc. 2024

·

A séjourné 6 nuits

Very nice and clean property with top notch service staffs. Great amenities and location to Lotte Mall. However breakfast spread is not much choices compare to other hotels. But the food quality is good which covers the shortfall of choices. Another negative comments is the staffs doesn't know how to operate the washer in the room, perhaps need more training to the housekeeping team I will definitely recommend this hotel to my friends. and peers.

10

Jessica

27 avr. 2024

·

A séjourné 6 nuits

i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our little girl was over the moon. thank you so much Ascott!!

6

Jeongmin

31 janv. 2026

·

A séjourné 2 nuits

There was cockloa

6

JEYEON

25 mars 2024

·

A séjourné 2 nuits

Clean and good service. But breakfast is so bad

10

LEE

16 mars 2024

·

A séjourné 3 nuits

이전 후기에 "작은 개미가 출현" 운운 하였으나, 자카르타의 거의 모든 호텔에서 작은 개미는 필수이며, 오히려 개미가 있는 곳에 바퀴벌레가 없다는 진실을 모르는 사람의 후기였거니~ 생각하고 예약을 하였는데... 참으로 청결하고 좋았습니다. 특히 [롯데몰]과 직접 연결통로가 있어서 우산없이 왕래할 수 있는 점이 최고였습니다. 쇼핑은 물론, 편하게 식당을 골라서 갈 수 있는 점이 최고로 편리했습니다. 강추합니다.

10

Victoria

16 déc. 2022

·

A séjourné 19 341 nuits

Hotel is clean and quiet.

10

Seung Goo

25 janv. 2026

·

A séjourné 4 nuits

깨끗한 객실, 친절한 직원, 넓은 주방

10

SEOHYUN

7 févr. 2026

·

A séjourné 2 nuits

다시 자카르타에 오게되면 또 오고싶어요 청결하고 친절하고 피트니스, 테니스 수영장 다 깔끔하고 조식도 맛있어요!!!!

6

Matthew

20 avr. 2024

·

A séjourné 1 nuit

Old hotel in bad need of an update. Things are clean, but aged and tired. Photos on the application do not match reality at the hotel. Disappointing.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les appartements sont spacieux et bien équipés avec cuisine et lave-linge/sèche-linge, ce qui convient aux familles et aux séjours prolongés. Certains signalent des meubles démodés, des défauts d'entretien ou du bruit provenant de la climatisation ou des appareils électroménagers, tandis que d'autres ont trouvé les chambres calmes.

Avis de voyageur à ce sujet

10

Sze Ring

22 févr. 2025

·

A séjourné 3 nuits

I stayed in the one bedroom suite for 3 nights, it was amazingly huge. The staff was really helpful as I had a medical situation. They helped me to find the right clinic and booked and appointment. They really care for their guest!

6

Yiwen

29 juil. 2023

·

A séjourné 7 nuits

Not sure where to start? First, the AC unit is right on the balcony, it makes super loud noise when you turn on the AC, impossible to sleep. We changed yo different room, but it’s the same. Second, the refrigerator kept beeping every morning at 3am, they sent maintenance team to check, they did nothing. Still beeps. Third, there is religious singing 6 times a day right next to the building every morning around 3-4am. Overall, the building is good location, the mall and good amenities, but too many downsides to have a nice experience.

6

Lianny

10 nov. 2024

·

A séjourné 2 nuits

After many times of saying in Ascott, now again for 2 nights, somehow it was disappointing. The staff was friendly as usual, no complain. But the facilities and Interieur seem not to be maintained well anymore. The clothes drying rack was brocke at all 4 fixing points, so it was hard to dry the clothes, because it felt down several times. The shower head was falling down during showering, since it doesn't fit with the holder. The toilet sea was loose, so it moved an slipped from the toilet. Breakfast was disappointing, less choices, especially for non-meat eaters. No fish offered, industrial cheese, only 1 sort, and just steamed vegetables as meal, beside sausages ans meat. In the gym there's a rule that wearing shoes is mandatory, but not in the gymnastics room next to, actually it's 1 room separated with glas and door. Why, is a miracle. However, the staff lectured my husband, a competitive athlete, in front of 4 other guests like a little boy, to wear shoes. Strange. So there is space for improvement and we'll choose Oakwood instead for a while, until we give Ascott another chance.

10

Yusuke

12 mars 2025

·

A séjourné 4 nuits

ロッテモールの中にあり、地下にはスーパーや飲食店が多数ある為、飲食には困らなかった。また、部屋には乾燥機能付き洗濯機やキッチンもある為、長期滞在には最適な環境でした。

10

Jessica

27 avr. 2024

·

A séjourné 6 nuits

i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our little girl was over the moon. thank you so much Ascott!!

10

benoit

22 nov. 2025

·

A séjourné 2 nuits

Very large room, with kitchen and spacious bathroom. Pool is amazing. Great staff. Maybe the breakfast buffet could be a bit more diverse but really an amazing place overall

8

Thomas

2 févr. 2025

·

A séjourné 3 nuits

Spacious rooms and very nice and quiet. Room feels a bit dated , but might be just me feeling local style is dated…

10

oved

26 févr. 2026

·

A séjourné 2 nuits

i enjoyed my stay the room was great and the stuff was efficient and polite.

8

Jonathan

18 févr. 2025

·

A séjourné 5 nuits

I have made request for balcony room when i received email form Hotel. However, when i check in, no balcony room is available for me. I would appreciate if hotel can send me reply if they couldn't made the reservation for me, otherwise , what is the purpose of sending email and asking guest for special arrangement

6

Matthew

20 avr. 2024

·

A séjourné 1 nuit

Old hotel in bad need of an update. Things are clean, but aged and tired. Photos on the application do not match reality at the hotel. Disappointing.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son attention et sa serviabilité, avec une assistance particulière pour les célébrations et les besoins personnels. Certains clients notent des lacunes en matière de communication ou de formation.

Avis de voyageur à ce sujet

10

Mrs Ria

20 avr. 2025

·

A séjourné 5 nuits

We came to celebrate my mother’s birthday and had a lovely time during our stay at Ascott Kuningan. We received a warmest welcome and birthday wishes from Dea & Ara. Overall all staff were friendly, helpful and professional. We will definitely come back!. Thank you.

10

Sze Ring

22 févr. 2025

·

A séjourné 3 nuits

I stayed in the one bedroom suite for 3 nights, it was amazingly huge. The staff was really helpful as I had a medical situation. They helped me to find the right clinic and booked and appointment. They really care for their guest!

10

Kian Kwok

15 déc. 2024

·

A séjourné 6 nuits

Very nice and clean property with top notch service staffs. Great amenities and location to Lotte Mall. However breakfast spread is not much choices compare to other hotels. But the food quality is good which covers the shortfall of choices. Another negative comments is the staffs doesn't know how to operate the washer in the room, perhaps need more training to the housekeeping team I will definitely recommend this hotel to my friends. and peers.

10

Wesley

9 déc. 2025

·

A séjourné 4 nuits

Behulpzaam personeel, ze brachten zelfs jouw bestellingen naar de kamer. Daarnaast was de directe toegang tot het winkelcentrum ideaal.

6

Lianny

10 nov. 2024

·

A séjourné 2 nuits

After many times of saying in Ascott, now again for 2 nights, somehow it was disappointing. The staff was friendly as usual, no complain. But the facilities and Interieur seem not to be maintained well anymore. The clothes drying rack was brocke at all 4 fixing points, so it was hard to dry the clothes, because it felt down several times. The shower head was falling down during showering, since it doesn't fit with the holder. The toilet sea was loose, so it moved an slipped from the toilet. Breakfast was disappointing, less choices, especially for non-meat eaters. No fish offered, industrial cheese, only 1 sort, and just steamed vegetables as meal, beside sausages ans meat. In the gym there's a rule that wearing shoes is mandatory, but not in the gymnastics room next to, actually it's 1 room separated with glas and door. Why, is a miracle. However, the staff lectured my husband, a competitive athlete, in front of 4 other guests like a little boy, to wear shoes. Strange. So there is space for improvement and we'll choose Oakwood instead for a while, until we give Ascott another chance.

10

Sean

12 janv. 2025

·

A séjourné 4 nuits

Excellent hotel and amazing staff!!

10

Hak-Chun

22 mars 2025

·

A séjourné 5 nuits

Very friendly and helpful front desk managers.

10

Joseph

12 févr. 2025

·

A séjourné 1 nuit

Staff is excellent courteous friendly and professional I couldn’t ask for better

10

Allan

14 avr. 2024

·

A séjourné 4 nuits

The management and staff were very friendly and helpful. Will definitely stay at this hotel again. Special thank to Adri in the restaurant who took time to welcome me and have a chat. Thank you once again.

8

Jonathan

18 févr. 2025

·

A séjourné 5 nuits

I have made request for balcony room when i received email form Hotel. However, when i check in, no balcony room is available for me. I would appreciate if hotel can send me reply if they couldn't made the reservation for me, otherwise , what is the purpose of sending email and asking guest for special arrangement

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

La connexion directe au centre commercial Lotte facilite les achats et les repas, et beaucoup trouvent le quartier pratique et sûr pour le travail et les loisirs. De nombreuses options de restauration à proximité.

Avis de voyageur à ce sujet

6

Yiwen

29 juil. 2023

·

A séjourné 7 nuits

Not sure where to start? First, the AC unit is right on the balcony, it makes super loud noise when you turn on the AC, impossible to sleep. We changed yo different room, but it’s the same. Second, the refrigerator kept beeping every morning at 3am, they sent maintenance team to check, they did nothing. Still beeps. Third, there is religious singing 6 times a day right next to the building every morning around 3-4am. Overall, the building is good location, the mall and good amenities, but too many downsides to have a nice experience.

10

Wesley

9 déc. 2025

·

A séjourné 4 nuits

Behulpzaam personeel, ze brachten zelfs jouw bestellingen naar de kamer. Daarnaast was de directe toegang tot het winkelcentrum ideaal.

10

Yusuke

12 mars 2025

·

A séjourné 4 nuits

ロッテモールの中にあり、地下にはスーパーや飲食店が多数ある為、飲食には困らなかった。また、部屋には乾燥機能付き洗濯機やキッチンもある為、長期滞在には最適な環境でした。

10

Jessica

27 avr. 2024

·

A séjourné 6 nuits

i'm SO glad i chose this hotel for Jakarta. the 3 bedroom place was really great, great condition, clean and comfortable. with children the pool, indoor playroom and outdoor playground was exactly what we needed, also connected to lotte mall with a huge indoor playground. food was easily accessible with many restaurants at the mall and grocery store too. we also went for an art class in the mall and enjoyed ourselves. cherry on top when we left and reception gave us a little soft toy gift, our little girl was over the moon. thank you so much Ascott!!

10

Johan

12 févr. 2024

·

A séjourné 2 nuits

Great rooftop view, gym and near lots of food options!

10

LEE

16 mars 2024

·

A séjourné 3 nuits

이전 후기에 "작은 개미가 출현" 운운 하였으나, 자카르타의 거의 모든 호텔에서 작은 개미는 필수이며, 오히려 개미가 있는 곳에 바퀴벌레가 없다는 진실을 모르는 사람의 후기였거니~ 생각하고 예약을 하였는데... 참으로 청결하고 좋았습니다. 특히 [롯데몰]과 직접 연결통로가 있어서 우산없이 왕래할 수 있는 점이 최고였습니다. 쇼핑은 물론, 편하게 식당을 골라서 갈 수 있는 점이 최고로 편리했습니다. 강추합니다.

10

Chris

3 mai 2024

·

A séjourné 1 nuit

Location is ideal if you work around the area

8

Seiichi

9 févr. 2025

·

A séjourné 5 nuits

ショッピングモールが直接つながっているので、便利で毎回重宝しています。

10

dino

6 août 2025

·

A séjourné 4 nuits

Excellent service, nice location. Food is good but a bit expensive

10

Chuanyu

9 oct. 2023

·

A séjourné 4 nuits

Good location, easy shopping and dinning, safe and quiet.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et les restaurants sur place reçoivent des commentaires mitigés, plusieurs personnes citant un choix limité ou une qualité inférieure, bien que certains aient trouvé le goût agréable. Certains clients mentionnent des prix élevés.

Avis de voyageur à ce sujet

10

Kian Kwok

15 déc. 2024

·

A séjourné 6 nuits

Very nice and clean property with top notch service staffs. Great amenities and location to Lotte Mall. However breakfast spread is not much choices compare to other hotels. But the food quality is good which covers the shortfall of choices. Another negative comments is the staffs doesn't know how to operate the washer in the room, perhaps need more training to the housekeeping team I will definitely recommend this hotel to my friends. and peers.

6

Lianny

10 nov. 2024

·

A séjourné 2 nuits

After many times of saying in Ascott, now again for 2 nights, somehow it was disappointing. The staff was friendly as usual, no complain. But the facilities and Interieur seem not to be maintained well anymore. The clothes drying rack was brocke at all 4 fixing points, so it was hard to dry the clothes, because it felt down several times. The shower head was falling down during showering, since it doesn't fit with the holder. The toilet sea was loose, so it moved an slipped from the toilet. Breakfast was disappointing, less choices, especially for non-meat eaters. No fish offered, industrial cheese, only 1 sort, and just steamed vegetables as meal, beside sausages ans meat. In the gym there's a rule that wearing shoes is mandatory, but not in the gymnastics room next to, actually it's 1 room separated with glas and door. Why, is a miracle. However, the staff lectured my husband, a competitive athlete, in front of 4 other guests like a little boy, to wear shoes. Strange. So there is space for improvement and we'll choose Oakwood instead for a while, until we give Ascott another chance.

10

Bennardo

24 oct. 2023

·

A séjourné 3 nuits

The hotel accommodation is excellent and staff very friendly and helpful. However, the food overall was not good quality. I ordered a steak sandwich without egg but they included the egg and it was very messy to eat and the meat was tough. Also, the breakfast was not of high standard.

10

benoit

22 nov. 2025

·

A séjourné 2 nuits

Very large room, with kitchen and spacious bathroom. Pool is amazing. Great staff. Maybe the breakfast buffet could be a bit more diverse but really an amazing place overall

6

JEYEON

25 mars 2024

·

A séjourné 2 nuits

Clean and good service. But breakfast is so bad

10

Allan

14 avr. 2024

·

A séjourné 4 nuits

The management and staff were very friendly and helpful. Will definitely stay at this hotel again. Special thank to Adri in the restaurant who took time to welcome me and have a chat. Thank you once again.

10

dino

6 août 2025

·

A séjourné 4 nuits

Excellent service, nice location. Food is good but a bit expensive

10

SEOHYUN

7 févr. 2026

·

A séjourné 2 nuits

다시 자카르타에 오게되면 또 오고싶어요 청결하고 친절하고 피트니스, 테니스 수영장 다 깔끔하고 조식도 맛있어요!!!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	116 $US
février	110 $US
mars	112 $US
avril	109 $US
mai	106 $US
juin	117 $US
juillet	139 $US
août	117 $US
septembre	120 $US
octobre	114 $US
novembre	123 $US
décembre	115 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $136
18 $130	19 $133	20 $176	21 $176	22 $164	23 $176	24 $211
25 $300	26 $164	27 $132	28 $126	29 $115	30 $110	31 $110

di	lu	ma	me	je	ve	sa
1 $113	2 $115	3 $126	4 $115	5 $126	6 $125	7 $122
8 $111	9 $115	10 $115	11 $115	12 $124	13 $116	14 $116
15 $122	16 $120	17 $116	18 $114	19 $115	20 $114	21 $114
22 $114	23 $122	24 $126	25 $115	26 $137	27 $174	28 $212
29 $176	30 $113

Ascott Kuningan Jakarta

Prix pour Ascott Kuningan Jakarta

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Exécutive, 2 chambres

Chambre « Premier », 3 chambres

Chambre « Premier », 2 chambres

Chambre Deluxe, 1 chambre

Chambre Exécutive, 1 chambre

Chambre « Premier », 1 chambre

Avis des voyageurs sur Ascott Kuningan Jakarta

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement