Quality Suites Houston Hobby Airport

Loved all the lighting outside made you feel safe

The property itself in nice and clean. The staff is friendly. A few concerns. One: The only entrance is the front door. There are "exits" in other areas, but the keypads do not work to re-enter through the side or back. I asked about this and they said it\'s intentional. Maybe not a big deal normally, but I was on business and had to carry gear into and out of my room each day, Not fun when your room is at the end opposite the lobby. Nice long walk carrying a bunch of gear. Second: Continental breakfast? It\'s waffles, black coffee and some Sunny D in a fridge. I had hoped to be able to grab something on my way out each day, but ended up having to find someplace to eat each morning. Lastly: Maybe this one is on me. I finished all of my assignments early and wanted to head home. I asked if it was possible to cancel the last day of my reservation. I was told "No, because you booked it on a special rate promotion". Huh. So, the rate the day I left on their site was $79 and I paid $109. Whatever. I overpaid and gave up a night that I pad for. Will I ever go back to this hotel? Probably not. It was not a bad place but in the end, overpriced and under delivered.

Check in was ok. Website said they had shuttle service to the airport,THEY DON'T!! Ended up costing me $50 for a 2 minute ride to the airport. Will not stay there again

Very clean and the staff was very pleasant. The rear door would not open. Which just happened to be next to my room.

Washing machine was broke down. The ice machine was broke down.

Room was clean except for the crushed doritos in the coffee pot.Bed was excellent. None of the doors opened from the outside, and elevator was in-op. Zero breakfast unless you wanted a waffle. Place was clean for most part and good bed...i guess that's what matters.

Good hotel very close to airport. Beds were comfortable and the room was clean. There is no hotel shuttle so we rode the Avis shuttle to the rental car office, then crossed the street to the hotel.

Lovely and clean property. Attentive staff. Elevator out of service. Factor in a $20 cab ride for less than three minutes!

They need airport shuttles

Wonderful staff Very nice inside Loved the complementary breakfast and loved the snacks they sell. The gym was nice great with the weights . I will definitely be recommending and staying again .

Toilet got clogged, towels and bed sheets had stains here and there, there was roach that crawled out of the bed lamps socket. I was so taken back that I couldn’t go to sleep thinking more were going to come out and crawl all over me.

Very clean establishment and great customer service!

It was an over night stay and everything was great. The room was spacious and clean. The property is close to the airport and my stay was great.

The hotel is very clean! The staff are always friendly. We have stayed here many times while traveling.

Property was clean, staff was nice. but after a long day with aircraft issues, delays and not being able to pick up our rental car it would have been nice to settle into a comfortable room for the night. The room was clean, but we were instantly hit with the smell of wet dog when we opened the door. The room smelled like someone shampooed the interior of a car on a hot sunny day and then shut the doors.

Clean rooms and very quiet.

Front desk personnel was rude. We had questions on early check in and she appeared annoyed and bothered when we asked if we would be able to check in early. The room door did not close unless we forced it shut. The carpet in the entrance of the room was soaking wet and the room reeked of the wet carpet smell.

I didn’t like that the room they assigned had a rat inside the room

The room smelled stale and like mildew

Roaches in the room.

The rooms were very spacious. I enquired the manager and he said that all the rooms were suit type and hence the size. There was a Tesla charger close by too.

My go to for Houston Hobby. Amazing amount of space in each room and quiet even though its by the airport.

Big rooms, comfortable bed, close to Hobby airport.

Room was damp with a mild smell

Our stay would have been better if our non smoking room didn’t smell like smoke. It was so bad after one night all our things smelled like smoke.

The room was spacious and clean. Utilized the airport shuttle the next morning. Driver was very nice and timely. Location across the street from Hobby Airport was ideal after a missed flight connection.

The ac in my room was super noisy

Large room. Newish. Clean. Fridge and microwave. Comfortable bed. Zero issues. Cheap price. Across the street from the airport. Stay here.

Room large and spacious. Relatively clean. Comfortable bed. Air conditioner a little on the noisy side. Breakfast was available, but not much of a selection. Staff is very nice and helpful. VERY close to the airport. Not much within walking distance as far as food and shopping. We would stay here again.

The room was in good condition and was fairly large.

Man, where do I even start? This has to be the worst hotel experience I’ve ever had, and I’ve stayed at a lot of hotels. First off, when I arrived to check in, I sat in the lobby for at least 30 minutes as there was no one at the front desk. I had to literally walk around the hotel and find an employee and ask them to come check me in after waiting 30 minutes. Rooms were decent but had a weird smell; maybe it was just my room. Second, around mid-afternoon I grab the little ice bucket from the room to grab ice and stop at my car for a few things I forgot. As I proceed back into the hotel and walk down the hallway, I notice that I’m being followed by an employee to my room, but we never had any interaction. About 5 minutes late, I get a call on my room phone, which was from the front desk of the hotel. They then begin to explain/inform me that I can’t take/steal the ice bucket from the room. Or anything from the room, for that matter. At this point I’m just genuinely baffled because I’m not sure what even gave them the idea that I might be stealing a little ice bucket…from the hotel room. Is that even a thing? Lastly, when I go to check out, I’m instructed to wait at the desk while the same employee that accused me of trying to steal an ice bucket is working. I found this really strange, as I’ve never had a hotel tell me to wait while they go check the room. Nevertheless, I say okay and let him take 5 minutes to go check my room. Very creepy vibes; I would not recommend.

Great service and the hotel is ALWAYS CLEAN I love how it's so convenient and well staffed

Horrible hotel. We asked if they could keep our luggage while we visit the city since it was still early for check in. The guy at the front desk refused and said to leave them outside but that he wouldn’t watch them. Later he said that we could pay $25 dollars to be able to access to our room early. We agreed and later we saw that they charged us $40 and not $25. The whole night there were tons of noises on the hallway and a tv on super loud all night. Never again going back to that hotel.

I stayed at this property for 1 week. I. Initially complained of a smell coming from the room but the receptionist said that they couldn’t do anything about the smell. Cool, I didn’t think anything else and just stayed my days. Upon check out, I noticed the hotel attempted charging me $125. They later charged my account and stated that I damaged the room and there was smell related questions. I contacted the hotel over 10x and no answer. I will never stay through Expedia or another cheap motel as such again because they were no help and stated to contact the property but they received no answer either. Be lucky that I’m changed….Be Blessed!

Front desk personnel was rude. We had questions on early check in and she appeared annoyed and bothered when we asked if we would be able to check in early. The room door did not close unless we forced it shut. The carpet in the entrance of the room was soaking wet and the room reeked of the wet carpet smell.

Great stay, easy check in and helpful staff.

The customer desk manager/officer “ Arpee?- sorry if I got his name wrong” DID A GREAT JOB! He is very professional and polite.He is really an asset to your company. I will definitely stay again in your hotel or recommend it to my friends and family because of people like him. THANK YOU SO MUCH!!

Amazing customer service and easy check in.

The front desk Indian lady (with a red dot on her forehead) was extremely rude and unprofessional. She insulted several customers while I was sitting in the lobby waiting to be checked in.

Friendly staff. Great location for flying out of Houston Hobby airport. Affordable price.

Close to the airport

Did not stay at hotel. Indicated on hotel website it was walkable to Hobby Airport it is not. I was advised from people at the Airport not to walk to the hotel as it was a dangerous area.

The room was spacious and clean. Utilized the airport shuttle the next morning. Driver was very nice and timely. Location across the street from Hobby Airport was ideal after a missed flight connection.

Enjoyed a comfortable stay for 3 nights at the Quality Inn and Suites at Hobby Airport. They have ample and well lighted parking lot and I enjoyed the hotel location as it was very near access to freeways to downtown. Loved the quiet space.

The property is located in a very sketchy part of town and is surrounded by razor wire. The hotel has done some renovations and is adequate but the area is not a safe place.

Updated building, 2 minutes from airport.

Clean and walkable from the airport but no shuttle service

The property is renovated. The area doesn't seem safe.

Close to airport but not much to do close by.

The property itself is fine for what it is. However they offer no airport shuttle. It’s surrounded by all the rental car facilities and there’s no where to get anything to eat, be it a restaurant or any type of store. Zip.

All good but they didn’t have good breakfast! The waffle machine was broken but they could have had something else.

the stay was comfortable for what i needed, i do believe the “breakfast” should be revamped or better described in the booking details, honestly not worth mentioning in the booking details.

The room was nice enough but the breakfast not very good. The only thing that they had was waffles and dry cereal, not very appetizing.

I was disappointed that there wasn't a shuttle to the airport. The free breakfast was disappointing - only choice was waffles or cold cereal. No yogurt, toast or bagels, no fruit. not even butter or cream cheese for the waffles - just syrup. No hot choices either such as scrambled eggs etc. very disappointing.

The property was nice. We were a little disappointed because the breakfast was less than we expected. Only coffee and waffles, so recommend to go out for breakfast. Otherwise it was nice.

The term breakfast was a misnomer. Only items available were two cold cereals, waffles and spoiled milk. Waffle iron was not working….we reported that. Area was not kept clean. Our selection for staying here was based on previous positive experiences at Quality Suites in other locations. Place was very clean and quiet.

The rooms were very clean. But the breakfast sucked.

I was not pleased with the place. The TV has an echo voice talking over the show. Breakfast was very poor the coffee was terrible. It was a horrible odor all over on the hallway and in the room. Unfortunately I couldn’t leave the price was non refundable. For one night i can survive.

Room large and spacious. Relatively clean. Comfortable bed. Air conditioner a little on the noisy side. Breakfast was available, but not much of a selection. Staff is very nice and helpful. VERY close to the airport. Not much within walking distance as far as food and shopping. We would stay here again.

Good location but breakfast was bad. Hardly choice.