Sintra Bliss A Part

A recepção éstava em obras e me mandaram fazer o checkin num local longe. Quando cheguei me informaram que eu ainda tinha que ir para outro lugar, ou seja, paguei 2 táxis e nem me ofereceram transfer. Um completo descaso! Não me deram nada para recompensar. E ainda por cima o boiler tem pouca capacidade e dizem que dá para 5 pessoas tomar banho e NÃO DÁ!!! A última pessoa tomou banho frio no inverno onde a temperatura estava 3°. Outro completo DESCASO!!! NÃO INDICO!!!

The Good: Fantastic location—nestled in a quiet valley between Sintra Historical Center and the train station, with beautiful views in every direction. Hidden stone stairways lead up to both areas, making walks much shorter. The apartment is recently renovated and includes onsite parking. Amenities are standard, check-in was easy Note: check-in is off-site, but the apartment has keyless entry (touchpad), so no keys needed and the apartment is less than one minute drive away from check-in location The Bad: The A/C immediately began dripping on the tile floor. I didn’t report it to avoid waiting for repairs or having someone enter while we were out—used a bucket and napkins to manage the sound. The rear bedroom shower had a broken shower head mount; the head dangled across the shower valve—very annoying. A puddle appeared under the kitchen hot water heater on the first morning, ruining stored food. Again, I didn’t report it to avoid disruption. The Ugly: Private car travel is restricted in Sintra’s historical center. Driving from the check-in to the apartment took under a minute—but a return drive to the check-in location was over 15 minutes due to rerouted roads. Unless you're a resident, taxi, tour van, or bus, expect detours. Thankfully, the apartment sits at the end of a two-way road, but plan extra time when exiting.

We had made a reservation at the hotel and were placed in an apartment. The quiet setting would have been nice but the apartment itself was bare bones and lacking in most amenities. It was devoid of any of the things we would have expected in a regular hotel. There was no coffee, or basic condiments one would have in an apartment. There were two forks but one was badly bent and unusable. The bathroom had no hooks for towels or basic shelving, the cosmetic mirror over the sink was inappropriately situated, the shower had no where to even place soap, the bathroom light was on a motion sensor which made go off and on repeatedly when the bathroom was in use, and we had to ask for fresh towels after three nights. The staff was very friendly and helpful, but we would not recommend the Blue apartment.

I was able to change from the apartment to the hotel due to no Wi-Fi and mould. The staff made this change quickly and kindly. The hotel was in a better location than the apartment. The included breakfast at the hotel had lots of variety.

Mesmo chegando após o check in, pois não foi possivel realizar mais cedo, não conseguia abrir a porta com a senha. Após isso, não havia roupa de cama e toalha para o número de pessoas hospedadas. Apartamento pequeno, com estrutura muito antiga, com o wifi muito ruim e atendimento também.