ITC Grand Bharat, a Luxury Collection Retreat, Gurgaon, New Delhi Capital Region

Awesome place

Awesome property, great memories, must visit

Our experience was not as expected because a/ we realized that we inadvertently had a duplicate booking through Expedia and the hotel did not accommodate our request to cancel one of them b/ the hotel price fluctuates from $750-$350, which to me is a very wide range. The night we stayed there, rooms were available for walk in at the lowest price. We felt like fools for planning and booking ahead and paying top end specially given it was for two rooms c/ the dinner in Aravalli Pavilion is quite substandard for a 5 star hotel. Overall, ITC Grand Bharat is a nice property. The rooms give a good heritage feel. The grounds are nice and staff is courteous. Breakfast in the ballroom was fresh and delicious. However, I would not recommend to check the price 2-3 days ahead given the price is dynamic and can vary significantly

Good property

Hospitality is average- staff is not aware of food details and something ignorant. They communicate wrong info also at times. Food is bad. Very few dishes were good- Mediterranean platter & whole wheat pasta to be precise. Rest everything was below average. Room interiors, size and the palace feels of the property are amazing.