Beyond Stay Hotel

Check in was a pretty simple and fast process. No phones in room and upstairs room had noise throughout the night. I almost want to speculate there was some sort of prostitution in the room upstairs. Traffic was all night, along with moaning, loud foot steps back and forth all night, and it sounded like something hitting or pounding the wall. All of it continued into the morning hours then at about 6 am, someone is excessively honking their horn right in front of our room. As there were no phones in the room, I called the front desk after about 50-55 mins with my personal phone and left a message. No one ever returned my call. I do not plan on returning and do not recommend this location.

Only lighting was overhead fluorescent lighting in sleeping area. Only light is bathroom was in the shower. Tv didn’t work. Heater/ac wouldn’t turn off automatically. Heater off we froze- heater on was stuffy and hot. Bedding was thin and couldn’t get warm enough. No lights above sink. Very noisy off the freeway. Front desk clerk was more interested in hitting on my 18 year old daughter than coming in the office to check me in. Be warned- any items left accidentally will not be returned regardless if you call 10 minutes after checkout. My laptop was left on top of the tv stand. I called less than an hour after and was told that nothing was found in the room. My Microsoft account tracked my device to the location and was still told that it was not there. Manager actually told me I was lying and making it up. I showed him the tracking information and still denied it. I was charged $91 on Expedia but my receipt showed $76. No discount offered. For $91 in Victorville one would expect something better than a motel6 version of a Days Inn. No coffee, cups, creamer, sugar or cups available.

Fast easy check in, staff explained how to use the remotes for the TV and a/c heater unit. Staff answered all of my questions. Very clean room, the a/c heater unit, the TV, lights, and shower all worked great. Checking out was also fast and easy.

Lacked amenities. Bed not made. Not very clean.

I booked my stay via Hotels.com as my trustworthy resource for this specific hotel. Reviews weren't bad for this hotel online. My reservation was last minute and the person helping me check in (remotely) was very patient and helpful with my situation. In the contraire, the room was not clean. The bed sheets on 1 of 2 beds had stains of unknown sources and the other bed had stains and also a very noticeable hole/cut on the top bed cover(brown). Bath tub was clearly dirty, floor had a wet stain on floor which we wiped off with a bath towel that was dirty after wiping wet stain. Luckily, we had desinfectant spray in our vehicle to wipe and spray surfaces down in order to be somewhat comfortable to sleep. Tv wall mount would not hold up Tv on position or angle. The remote was not functional and batteries kept falling out. And we were also not provided with a property map Our room # was 227

My stay was okay, was next to the freeway so it was quite loud. The TV had cuts through the screen I asked for new chains of sheets because whoever made the bed didn't care for the sheets at that time there was one guy working at the front desk all night all morning and even the next day I believe it was okay too microwave refrigerator worked

The amenities were virtually nonexistent, and the entire room was in a general sense of disrepair or poor condition. It was easily the worst place I have ever stayed.

Old, dirty room. Gray towels. Holes in the sheets. No hot water. Had to change rooms and downgrade to 1 Bed. No TV, no telephone no ice machine no hair drier. Horrible service @ front desk. Worst stay ever

The room at roaches, the sink leaked on floor, no hair dryer and bed was dirty also dirty wash cloth in shoower. Will never stay here again..

Fast easy check in, staff explained how to use the remotes for the TV and a/c heater unit. Staff answered all of my questions. Very clean room, the a/c heater unit, the TV, lights, and shower all worked great. Checking out was also fast and easy.

There were roaches in the hotel room!!! I couldn’t sleep.

Cockroaches and the smell of the room was unbearable

So when I went to go check in, there was a kiosk or a woman on camera helped me out. She was very nice I'll give her five stars. About 5 minutes into it an actual person came to the desk and was quite rude. He asked me what my business there was but he said it quite rude, then I told him I was getting a room because I was already being helped by the woman at the kiosk. After that, every time she asked me a question he seemed to chime in. He made a very clear that nobody else was allowed in my room even though there was supposed to be two people on my room.The room had a couple roaches, the shower didn't work, I mean like no water at all. But it doesn't matter because it wasn't a shower curtain in there either. Surprisingly however, the bed was pretty comfortable lol.

This property was and has been poorly kept. There is a smell of urine from either animal or human that smells really bad. There was no towels given or in the room. Very horrible and unsanitary place.

I booked my stay via Hotels.com as my trustworthy resource for this specific hotel. Reviews weren't bad for this hotel online. My reservation was last minute and the person helping me check in (remotely) was very patient and helpful with my situation. In the contraire, the room was not clean. The bed sheets on 1 of 2 beds had stains of unknown sources and the other bed had stains and also a very noticeable hole/cut on the top bed cover(brown). Bath tub was clearly dirty, floor had a wet stain on floor which we wiped off with a bath towel that was dirty after wiping wet stain. Luckily, we had desinfectant spray in our vehicle to wipe and spray surfaces down in order to be somewhat comfortable to sleep. Tv wall mount would not hold up Tv on position or angle. The remote was not functional and batteries kept falling out. And we were also not provided with a property map Our room # was 227

I was placed in room 206 when I booked my stay shortly after checking in I noticed there were Roaches I killed 5 roaches before calling the front desk and requesting that my room be changed due to the infestation they then placed me in room 203 where I experienced the same problem with roaches I called the front desk but this time they did not respond back leaving me to sleep in the roach infested room Upon check out I did attempt to speak with the owner or manager of the property looking to receive a full refund but I didn’t not receive any type of compensation for my unpleasant experience

Place had cockroaches in bathroom.

Old, dirty room. Gray towels. Holes in the sheets. No hot water. Had to change rooms and downgrade to 1 Bed. No TV, no telephone no ice machine no hair drier. Horrible service @ front desk. Worst stay ever

Only lighting was overhead fluorescent lighting in sleeping area. Only light is bathroom was in the shower. Tv didn’t work. Heater/ac wouldn’t turn off automatically. Heater off we froze- heater on was stuffy and hot. Bedding was thin and couldn’t get warm enough. No lights above sink. Very noisy off the freeway. Front desk clerk was more interested in hitting on my 18 year old daughter than coming in the office to check me in. Be warned- any items left accidentally will not be returned regardless if you call 10 minutes after checkout. My laptop was left on top of the tv stand. I called less than an hour after and was told that nothing was found in the room. My Microsoft account tracked my device to the location and was still told that it was not there. Manager actually told me I was lying and making it up. I showed him the tracking information and still denied it. I was charged $91 on Expedia but my receipt showed $76. No discount offered. For $91 in Victorville one would expect something better than a motel6 version of a Days Inn. No coffee, cups, creamer, sugar or cups available.

Fast easy check in, staff explained how to use the remotes for the TV and a/c heater unit. Staff answered all of my questions. Very clean room, the a/c heater unit, the TV, lights, and shower all worked great. Checking out was also fast and easy.

The gentleman at the front desk was very professional and kind. The room was clean and the bed was very comfortable

Needs faucet repair, no hot water

So when I went to go check in, there was a kiosk or a woman on camera helped me out. She was very nice I'll give her five stars. About 5 minutes into it an actual person came to the desk and was quite rude. He asked me what my business there was but he said it quite rude, then I told him I was getting a room because I was already being helped by the woman at the kiosk. After that, every time she asked me a question he seemed to chime in. He made a very clear that nobody else was allowed in my room even though there was supposed to be two people on my room.The room had a couple roaches, the shower didn't work, I mean like no water at all. But it doesn't matter because it wasn't a shower curtain in there either. Surprisingly however, the bed was pretty comfortable lol.

Couldn’t take a shower because the valve wasn’t working correctly. Toilet seat was not placed properly and kept falling off !! Crack on the floors not properly sealed ! Room was a 6 out of 10 in cleanness. 👎

I stayed for 2 nights and everything was perfect! No complaints whatsoever! Even got an upgraded room for no charge! I'll be back!

The bed and pillows were very uncomfy. The windows or door does not block the outside noise very good so I could hear the freeway all night.

My stay was okay, was next to the freeway so it was quite loud. The TV had cuts through the screen I asked for new chains of sheets because whoever made the bed didn't care for the sheets at that time there was one guy working at the front desk all night all morning and even the next day I believe it was okay too microwave refrigerator worked

Old, dirty room. Gray towels. Holes in the sheets. No hot water. Had to change rooms and downgrade to 1 Bed. No TV, no telephone no ice machine no hair drier. Horrible service @ front desk. Worst stay ever

The staff is always nice and really try to accommodate you

Check in was a pretty simple and fast process. No phones in room and upstairs room had noise throughout the night. I almost want to speculate there was some sort of prostitution in the room upstairs. Traffic was all night, along with moaning, loud foot steps back and forth all night, and it sounded like something hitting or pounding the wall. All of it continued into the morning hours then at about 6 am, someone is excessively honking their horn right in front of our room. As there were no phones in the room, I called the front desk after about 50-55 mins with my personal phone and left a message. No one ever returned my call. I do not plan on returning and do not recommend this location.

The people are completely rude and disrespectful. Never coming here again. Worst place

Excellent customer service and friendly staff

Proper manager was very friendly and helpful

So when I went to go check in, there was a kiosk or a woman on camera helped me out. She was very nice I'll give her five stars. About 5 minutes into it an actual person came to the desk and was quite rude. He asked me what my business there was but he said it quite rude, then I told him I was getting a room because I was already being helped by the woman at the kiosk. After that, every time she asked me a question he seemed to chime in. He made a very clear that nobody else was allowed in my room even though there was supposed to be two people on my room.The room had a couple roaches, the shower didn't work, I mean like no water at all. But it doesn't matter because it wasn't a shower curtain in there either. Surprisingly however, the bed was pretty comfortable lol.

The staff were extremely kind and helpful.

The night manager was very helpful and friendly. He checked multiple rooms for us that didn’t have a strong smoker room oder. He was gracious to do this for us.

Good customer service. Management available for requested needs.

The check in process was quick and easy. No complaints

The room is below standard, sheets were full of hair particles, water wasn’t working, had to wait few minutes for water to actually come out. Rooms are being rented to homeless or long term rentals goverment assistance, across the street units people were lid with a speaker facing the street. Area is super sketchy, saw people making drug deals, questionable area overall. While we didn’t experience anything negative the are was just terrible and rooms are less than poor.

Check in was a pretty simple and fast process. No phones in room and upstairs room had noise throughout the night. I almost want to speculate there was some sort of prostitution in the room upstairs. Traffic was all night, along with moaning, loud foot steps back and forth all night, and it sounded like something hitting or pounding the wall. All of it continued into the morning hours then at about 6 am, someone is excessively honking their horn right in front of our room. As there were no phones in the room, I called the front desk after about 50-55 mins with my personal phone and left a message. No one ever returned my call. I do not plan on returning and do not recommend this location.

Only lighting was overhead fluorescent lighting in sleeping area. Only light is bathroom was in the shower. Tv didn’t work. Heater/ac wouldn’t turn off automatically. Heater off we froze- heater on was stuffy and hot. Bedding was thin and couldn’t get warm enough. No lights above sink. Very noisy off the freeway. Front desk clerk was more interested in hitting on my 18 year old daughter than coming in the office to check me in. Be warned- any items left accidentally will not be returned regardless if you call 10 minutes after checkout. My laptop was left on top of the tv stand. I called less than an hour after and was told that nothing was found in the room. My Microsoft account tracked my device to the location and was still told that it was not there. Manager actually told me I was lying and making it up. I showed him the tracking information and still denied it. I was charged $91 on Expedia but my receipt showed $76. No discount offered. For $91 in Victorville one would expect something better than a motel6 version of a Days Inn. No coffee, cups, creamer, sugar or cups available.

I wouldn’t recommend this to anyone, especially if traveling with kids, felt so unsafe the whole time I was there, couldn’t sleep at all!!!

Quiet

Do not stay at this property. We could not stay as we felt incredibly unsafe with all the savory characters that seemed to live there. Hopefully we can get a refund!

2nd time staying for the weekend. Quiet and clean.

The bed and pillows were very uncomfy. The windows or door does not block the outside noise very good so I could hear the freeway all night.

It was peaceful

My stay was okay, was next to the freeway so it was quite loud. The TV had cuts through the screen I asked for new chains of sheets because whoever made the bed didn't care for the sheets at that time there was one guy working at the front desk all night all morning and even the next day I believe it was okay too microwave refrigerator worked

Only lighting was overhead fluorescent lighting in sleeping area. Only light is bathroom was in the shower. Tv didn’t work. Heater/ac wouldn’t turn off automatically. Heater off we froze- heater on was stuffy and hot. Bedding was thin and couldn’t get warm enough. No lights above sink. Very noisy off the freeway. Front desk clerk was more interested in hitting on my 18 year old daughter than coming in the office to check me in. Be warned- any items left accidentally will not be returned regardless if you call 10 minutes after checkout. My laptop was left on top of the tv stand. I called less than an hour after and was told that nothing was found in the room. My Microsoft account tracked my device to the location and was still told that it was not there. Manager actually told me I was lying and making it up. I showed him the tracking information and still denied it. I was charged $91 on Expedia but my receipt showed $76. No discount offered. For $91 in Victorville one would expect something better than a motel6 version of a Days Inn. No coffee, cups, creamer, sugar or cups available.