湯普列斯套房波士頓洛根機場/切爾西飯店

Mostly the stay was great. Paying to park in the lot with staying there all week, was not great.

Property was clean and felt safe. We were disappointed that the advertised restaurant is no longer open, and that upon arrival we were told we had to pay an additional $20/night just to park. Was very loud at night over the street (we were on the second floor), although the hotel did provide ear plugs and a white noise machine to help.

Friendly staff, great rooms and handy shuttle service!

Modern hotel, met our needs. I saw other reviews about noise, this was not an issue during our stay. We slept fone through the night. The airport shuttle runs from 4AM to at least midnight. To be picked up call the phone number, press 1. To be dropped off reserve a slot the day before your flight. Worked perfectly. It's also a few feet from and enterprise rent a car or a $16 uber drive to downtown. No problem.

Super close to the airport. Lovely lobby. NO RESTAURANT IN BUILDING. Just a bar, but when I showed up for food at 5pm the sign said to use Uber eats for local stuff. They did have a couple of to-go meals in the little “store”. Room was fantastic! Clean and cozy. The shower was better than the shower I had in the Caribbean haha! Front desk staff nice. NO SHUTTLE 1am to 4am!! I needed a shuttle at 3:30am, which is why I booked this place but I didn’t know this schedule until I got there. Oh well. Plenty of Uber/Lyft in the area. (Lyft seems to be cheaper) I paid with Hotels.com points so I’m not sure what the actual cost was, but I’d definitely stay again! There is parking if you need it and a fee per night.

The only downside was the pool being cold

Loved the ease of transport links to anywhere. The hotel provided a shuttle to and from the airport (although it wasn't always easy to get through to them to book it). The room was kept lovely and clean and had everything we needed. Breakfast was free everyday (albeit a little samey) and slightly disappointingly they didn't have any other catering on site, not that this was too much of an issue as uber etc delivered quickly. Overall very happy to stay again or recommend to a friend.

Second time staying here as it's an affordable option for a Boston trip. Only 10 minutes from the Wonderland T station. It was a little loud the second night. The pool had to be shut down for maintenance so that was disappointing. Breakfast is good but ran out of waffle batter this morning.

Lovely hotel, clean, nice staff, especially Gretchen at breakfast who worked on her own and did a great job, she made sure we had blueberry muffins and hugged us on our last day, a lovely person. Breakfast was good, I also enjoyed the pool every morning while my husband made use of the gym. Kitchen area in room, comfortable bed. Only issue we had was with the TV at night as it kept cutting out, an engineer came up on three different occasions, eventually fixed it by unplugging everything and switching it on again. Apart from this we really enjoyed our stay at this hotel. Karen.

Nice hotel with shuttle to Logan airport. No restaurant nearby. They provide breakfast. Easy parking, friendly staff, large rooms

Clean and comfortable

The room looked clean but the carpet by the bed was damp. Hoping the carpet had just been cleaned I put a towel on the floor to absorb the dampness as my socks got wet after standing on it for a moment. The towel became brown as if it had absorbed a cup of coffee. I called the reception and she sent a maintenance person to make sure there wasn’t a maintenance issue because the carpets had NOT been cleaned. The maintenance person said it smelled like a “chocolate drink” that maybe had spilled. I was so grossed out by this. The shower was also not clean. No compensation was given. Never will I ever stay there again.

Was a quick stay but very nice. Quick ride to downtown but away from the busyness. Rooms were clean and quiet.

Very nice hotel, extremely clean, spacious. Friendly staff. Excellent breakfast. Very close to Boston Airport. Has Airport Shuttle

This was the noisiest hotel ever. No one cleaned our room in 7 days. And we took the sign off the door. We had to get our own towels and TP from cart in hallway or front reception area. Loud street sounds day and night. Exceptional loud upstairs guest. Mgr did call them to be quiet but only lasted a short time. So disappointed

Was an okay stay. Our pillow cases, blanket, mattress covers, and towels all had stains on them. We never received housekeeping during our stay. We called for it and were told they’d send someone up. After waiting a half hour, we called again and were told no one is available. They gave us a new room after that which was good. Check in was easy tho, and decent location.

It was really clean and had items for us to use in our stay such as silverware and dishes which we weren't expecting.

I do not recommend this hotel. The front staff was not helpful at all. The bathroom towels were dirty and the front desk failed to help us with this matter. We had to look for one of the cleaning ladies ourselves. Definitely not coming back to this hotel.

My room was dirty and had roaches and fruit flies. The microwave did not work nor did the dish disposal. The refrigerator and the sink disposal had a bad odd. Lots of moisture in the room. Once enough was enough we finally too

Very very clean, large rooms.

Easy check in, but it’s not until 4pm. Room was a “suite” so there was a full size fridge, microwave, a few dishes, ect. A strange set up for a closet- shelving and not a lot of room to hang a coat or dress. Large sofa and one desk chair- no other chairs or table. Being really close to the airport you can hear a lot of traffic but that’s to be expected. They provide ear plugs in the room. Room was very clean. Free shuttle to the airport. No restaurant or bar on premises.

Great stay in modern hotel. My daughter slept on the pullout sofa and said it was very comfortable. I really enjoyed having a full kitchen and the shower was wonderful.

Very nice spacious room. The heating & cooling were a bit tricky and there were lights in the bathroom that didn’t turn off so there was light bleed into the bedroom.

WiFi was down the entire time. Huge inconvenience. Amenities are above average.

Property was clean and staff was attentive. Our room overlooked one of the busiest intersections in Chelsea.

Very noisy all night into the day loud traffic, elevators were out of order, outlets in room did not work. Will never stay at this property again.

The room was great however our room was directly facing the main street and it was constant tractor trailer noise!!! Literally believe if you book through Expedia you get this room!!!

Overall, our stay was good. Our room was large, clean, and had a nice water view. However, the windows were not soundproof, so we could hear the noise of trucks and cars throughout the night. The HVAC system in the room was also quite loud whenever it turned on. Additionally, the TV in the living room couldn’t connect to the internet, and the drawers beneath it kept opening on their own, which was strange. On the positive side, the staff were friendly, and the breakfast was good, offering a good variety of options.

The room was lovely and the bed was very comfortable. However….if you find hotel-provided ear plugs on your bedside table, expect the night to be loud. And it was. The traffic outside our room was LOUD, throughout the whole night.

Crazy traffic right at this corner. And a drawbridge. Beware. Room with sofa bed unnavigable when it’s open.

The front desk was helpful in arranging transportation for us to return our rental car and get to the airport. Shuttle drivers were punctual and personable. I would not hesitate to stay there again on a future trip.

Great facility at a convenient location for half of the price of other hotels downtown. The staff were very polite and helpful. I’d recommend this place to anyone in a heartbeat.

Friendly staff, great rooms and handy shuttle service!

There was a mixup with the billings, as we had multiple rooms. The staff was great at correcting the billing. The shuttle was great too, helping us make public transportation and our flights.

Incredible staff and easy to get to all trains and buses for activities.

Checkin took too long, since the personnel did not enter my name correct and did not ask for correct spelling of my name. only said I should contact hotels.com since the mistake must have been there. it took very long until I realized they spelled my name incorrect. It was troublesome getting there at first, since their shuttle was not running, although we deliberately choose the hotel for an easy transfer from the airport. No offer on refusion for the Uber. Breakfast was served on plastic/single use service and food quality was very American (industrial). The area and room was very noisy so was happy for the provided earplugs. Aircon regulation did not work so eventually I turned it off manually since the room was too cold for me. Facilities were clean and airport transfer worked well the following day. All in all not very much value for money

I’ve stayed in multiple hotels during my travels this year and my experience has always been good including my experience on check-in. But Natasha, the woman who checked me in, set a new bar for excellence. She anticipated all my needs before it was necessary for me to ask a question. She wrote down my shuttle and breakfast times on my key envelope. I don’t usually submit reviews, but Natasha‘s extra efforts to provide a stellar check-in experience, motivated me to submit this review.

I stayed at this hotel for 26 days. While there were some positive aspects to my stay, there are also key reasons why I will not be returning. First, I want to commend the cafeteria and housekeeping staff—they were truly outstanding. Always polite, professional, and approachable, they made a meaningful difference in my experience. Unfortunately, the front desk staff did not show the same level of hospitality. Throughout my stay, they were consistently rude, unhelpful, and gave off the impression that assisting guests was a burden rather than their responsibility. Even at checkout, the lady at the front desk didn’t bother to say a simple “thank you for your stay.” For a long-term guest, this lack of basic courtesy was particularly disappointing. Secondly, I found it unreasonable that guests staying for an extended period are still required to pay $20 per night for parking. Over time, this adds up significantly and feels like an unnecessary and hidden charge. Despite the great service from some members of the staff, these issues made my overall experience fall short—and I will not be returning.

Friendly staff, clean, comfortable, centrally located, good value

The convenience and location was epic. Couldn't have picked it better for our needs. The staff was over the top friendly and eager to help every, single day. Any questions, they could answer and offered suggestions that enhanced our stay. The shuttle to the airport & subway was the best for us, as it was our first experience in Boston. We will stay here again!!

The location was very good and accessible to public transportation.

Not a bad place on the inside. Outside surroundings is all construction local map has not been updated. No stores, restaurants or gas stations within walking distance under half a mile.

Excellent facilites. Clean room, very confortable room. Only problem nothingh to do nearby. Very closed to airport.

This hotel is in an industrial area. Its clean and convenient for Logan but thats it. There is lots of road noise from heavy vehicles. Clearly its an issue as the hotel leave ear plugs on the bed side table! First time I've ever seen that. I had a poor experience with the airport shuttle. I waited for 45minutes outside Terminal E arrivals at the courtesy bus stop but it didnt arrive. Nowhere when I booked did it say you had to call for a ride. I had also messaged the hotel a few days before to ask if i should call for pick up on arrival. I never got a response. I called the hotel and was told to go up to departures to be picked up and the bus would be 20mins. Pick up at departures made no sense. All the other hotel shuttles were picking up at arrivals which makes sense!! At the departure pickup I waited 30mins and called the hotel again who were a little vague and after leaving me on hold for a while said the driver would be with me soon. Not a great service. I would suggest stating on your website location of pickup and if a client needs to call for pickup.

Hotel itself was nice. In more of an industrial area than I imagined. Property was clean and worked for our family.

Remote location

The location is not safe and the property staff isn't very prompt always. No restaurant either. Breakfast is just plain options.

The hotel and everything about it was wonderful, but the area was sketchy

Great airport location and transit sil er line right across the street

We had a great stay for our vacation. Our room was spacious and the bed was very comfortable. Public transit is easy with bus stops across the street that take you to a subway stop 5 minutes away. We felt very safe even when we rode a bus in at 9:00 at night.

Property was clean and felt safe. We were disappointed that the advertised restaurant is no longer open, and that upon arrival we were told we had to pay an additional $20/night just to park. Was very loud at night over the street (we were on the second floor), although the hotel did provide ear plugs and a white noise machine to help.

Great location, loved the shuttle to/from the airport. The rooms were well maintained and clean. The breakfast offerings were fantastic

Easy 7min drive from the airport but area around the hotel was very noisy with cars honking their horns even late at night. Hotel was clean and up to date but breakfast was rhe same every morning.

The room was dirty at check in, garbage in trash bin, hair and unidentifiable "sruff" in shower. Breakfast was meek, consisting of eggs, tooast & bagels, vegan sausage, warmed breakfast burritos, and no pastries. It's just a shame such a nice building and friendly staff are stuck is such a mismanaged situation

Property was nice enough for airport hotel, but a very loud location with tons of street noise. The shuttle was good and friendly. The breakfast was poorly maintained… they were out of most items early into service and didn’t replenish.

A 1 night stay for us as a place to rest our heads following a late night arrival into Logan. We were very pleasantly surprised with this hotel - a quick airport shuttle, modern, comfortable with a fab bathroom and shower and a good complimentary breakfast.

Breakfast was the same menu every day.

Hotel was way too expensive for the condition of the room. Breakfast was cold. Eggs sausage and potatoes. Had finger food for dinner and was way over priced and service was terrible. One person to do it all

The staff were very accommodating for shuttle rides to the airport train station 5 of our 7 days so we could take the subway train into Boston. The breakfast was very sparse so we decided to purchase our own things for breakfast in our room instead.

Nice hotel with shuttle to Logan airport. No restaurant nearby. They provide breakfast. Easy parking, friendly staff, large rooms