波士頓洛根機場 - 切爾西假日飯店 IHG 旗下飯店

2.5 miles from airport with no shuttle.

Parking is scarce and they dropped a $30 parking fee during check-in. Front desk was average, cleanliness was decent considering they are pet friendly. The “blackout shades” work poorly and I won’t be returning.

Food options, one spot ! Well I received one menu for a restaurant off property. Guest should be made aware when booking that the restaurant nor bar are in operation! Not good at all

Advertised as having a restaurant and bar. No restaurant and bar was not open. No internet or TV in the room for the first 24 hours. Wasn't fixed until second day of stay. Sketchy neighborhood.

$30 to park overnight is wild! Won’t be coming back here!

Conveniently located but limited narrow parking spaces

The facility was not as advertised. We were told there was an airport shuttle, a bar & restaurant, & it was close to airport. None of these things were true. That is false advertising!!! I used Expedia's website describing the hotel when I made my reservation.

Very clean, check in staff was amazing and pool was clean

Going to be honest here: - We got a decent sleep so if that is what you need it will be ok. BUT: - There is no bar tender to there is no bar - The alarm went off at 6am... that sucked - There is no airport shuttle - They want $30 to park... but no shuttle... really? - The soap pump would not work in the shower - There was a burn on the bathroom floor - The was only a half a roll of toliet paper - The shower handle required a signifianct amount of energy needed to turn on the shower water - AC unit was load and had a buzz to it I could go on but this is a 2 star hotel at best. Its falling on hard times.

Small pool but clean quiet rooms with mini fridge, coffee maker, and microwave.

My room was clean I wish the breakfast was included.

Clean hotel, newly renovated. Check in staff was very pleasant. Woman who ran breakfast was very pleasant and professional. Rooms were spotless. Great experience

The floor the stayed at was constantly dirty full of garbage bags every night for 4 nights. It was noisy next door, noisy above our bedroom. ALL towels were full of hairs (absolutely disgusting) I kept asking for new towels explaining what was wrong with the ones in my bedroom and ended up getting more towels with hairs. Ended up buying a new towel at homegoods. They did not mention upon check in that housekeeping only cleans the room every 3 nights!??? That defeats the whole purpose of staying in a hotel! If you wont offer that service then what differentiates a hotel from airbnb??. Since covid, it seems like hotels got the perfect excuse to cut on services. Total disappointment with this stay. Do not recommend staying here.

Very clean

Staff members were really nice all the time. Everything was super clean, I loved our stay!!

Our room was spotless! The beds were absolutely so comfy and cozy. No need to bring any shampoo or conditioner shower has big bottles. They also have soap and body lotion in big bottles. Asked for an extra blanket and a few more towels. They were at the door in 5 mins with a smile. Great place to stay. Right next door is a big Walgreens for any needs. I would give this place a ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

This was the third time I stayed in this hotel and I regarded the place as clean and very welcoming. However, this time around, it did not meet my expectations. There was trash every floor soon one gets out off the elevator, and the room was not cleaned even after asking. So disappointed. Never ever again.

I was at the end of the hall it was noisy and the bathroom was not very clean

The staff was extremely friendly and the rooms were very clean and comfortable!

Pleasantly surprised. Very clean. Everything looked new and well kept.

Great facility and excellent customer service. My only complaint is that the curtains are only decorative and that they only privacy/room darkening option are Roman shades which let the light in. I was awakened to the early morning sun which impacted my sleep.

Very clean rooms and the most comfortable bed I have ever slept in! Very modern design and clean facilities all around the property

Nice and new.

Place was clean. In good shape, staff was friendly and accommodating. Easy access to the bus that take you to the blue line subway into Boston. Easy access to the highway. Modern bathroom with glass shower doors.

Room is clean and modern. Very spacious

There was machine noise from the roof and waked us up at night time. We notified the front desk and they solved the problem at about 6am.

Close enough yo the airport. Easy check in. Clean room. Nice shower .

Quiet, close to food and close to airport

The hotel seems to have been renovated not too long ago. Rooms are spacious, modern and well maintained. Very quiet and only about 20 minutes from the city center (without traffic). I would definitely stay here again.

No smart TV for apps and I could hear a lot from the hallway, maybe more sound proofing. Otherwise fantastic stay, staff are so kind and helpful. 5 stars

Clean, quiet and comfortable. Edgar at the front desk was very accommodating and professional.

The front desk person was phenomenal, at check in and check out. She helped me to retrieve my wallet and still make my flight out of Boston.

When we arrived, a gentleman was standing in front of the front desk, indicating he had been waiting 15 minutes. We waited another 15 minutes, and I knocked on the door behind the front desk. Shortly afterward, Ross came out. Frequently during our stay, no one was at the front desk.

I had a two-night reservation at this hotel, but due to a canceled flight, I was only able to stay for one night. As soon as I learned of the cancellation, I called the hotel directly to ask if my reservation could be adjusted. The staff member I spoke with assured me it would be handled upon my arrival the next day. When I arrived, I discovered that my entire two-night reservation had been canceled, and I had to start over and rebook for one night. At check-in, I specifically asked the front desk agent if I would only be charged for one night, and she confirmed that I would. After my stay, I noticed two separate charges on my credit card. When I reached out for clarification, I was told there was nothing that could be done. I then opened a customer service case and was told I’d hear back within 48 hours—yet I never received a response. I called the hotel again and was told the manager, Edgar, would return my call, but I still haven’t heard back. I travel frequently and had planned to remain a loyal IHG guest. However, this experience has been extremely disappointing. Over a $180 charge, you are losing a customer who would have likely spent thousands at IHG properties over time. The lack of follow-up and accountability is unacceptable.

The room was clean, the staff was AMAZING! So friendly and wonderful. Very helpful arranging transportation for my VERY early morning departure!

Check-in was horrible. Only one front desk worker on duty and it took more than 10 minutes for the worker to come out to the check-in area to handle the 5 groups in line waiting to check in. The room was clean, the bathroom was beautiful, but the beds were uncomfortable. Even though we chose to pay at the property, the hotel ran the card on file for the full amount overnight before check-in.

Very friendly staff great room

Great stay overall, communicative and helpful staff.

We got in very late! The girl at the front desk was very nice and accommodating. They even allowed us to store our large baggage while we traveled to New York for 2 days. We are going to stay for 2 nights next week, also!

Room was fine, nice shower. Check-in staff was very unfriendly

Friendly staff, clean room, proximity to Logan Airport.

Good option near the airport. Clean and comfortable rooms. Wish breakfast was included but at least it's free for kids if you buy an adult ticket.

Hotel is in the middle of nowhere. It pretends to be an airport hotel but not close to the airport and no shuttle. Staff was slow and unfriendly upon check in.

The term Boston Logan Airport is misleading. The hotel is almost 15 minutes driving from the airport and there is no shuttle. Hotel facilities are okay, but the shower was freezing.

Place was clean. In good shape, staff was friendly and accommodating. Easy access to the bus that take you to the blue line subway into Boston. Easy access to the highway. Modern bathroom with glass shower doors.

Location is great to access the Airport. Not super convenient to get to downtown if you don’t have a car.

Limited restaurant choices within walking distance. Kinda run-down area.

Good value, very clean, nice comfortable rooms, this hotel is not near the airport or should not be named Boston Logan Airport. I does not have a shuttle to the terminals - it's a $20 cab ride.

The hotel seems to have been renovated not too long ago. Rooms are spacious, modern and well maintained. Very quiet and only about 20 minutes from the city center (without traffic). I would definitely stay here again.

Quick over night trip to be close to the airport.

Food options, one spot ! Well I received one menu for a restaurant off property. Guest should be made aware when booking that the restaurant nor bar are in operation! Not good at all

Good option near the airport. Clean and comfortable rooms. Wish breakfast was included but at least it's free for kids if you buy an adult ticket.

Advertised as having a restaurant and bar. No restaurant and bar was not open. No internet or TV in the room for the first 24 hours. Wasn't fixed until second day of stay. Sketchy neighborhood.

The hotel was beautiful and the staff accommodating and professional. We were surprised and disappointed that there was no airport shuttle, and the restaurant/lounge was only open for breakfast.

The breakfast buffet was fresh and nice, but very basic for the price. The room was so clean and comfortable!

The facility was not as advertised. We were told there was an airport shuttle, a bar & restaurant, & it was close to airport. None of these things were true. That is false advertising!!! I used Expedia's website describing the hotel when I made my reservation.

Breakfast was ok. Scrambled eggs, bacon and fruit were good. The muffins were terrible

Charged $25 for a small parking lot, we were lucky to find a spot. Bar and restaurant were both closed, $17 per person for breakfast. Rooms were cozy and bed was comfortable. But for the price of a one night stay was outrageous for everything being shut down when we got there

Breakfast was wonderful! The shorter lady in the kitchen that asked our room number, was very sweet! Really clean and fancy! Shower was to die for! And Joe, the bartender and cook, was like our own personal Boston mobster gone good for two nights... Everything we needed... There was hand prints and smudges the room attendants miss to clean, like in the whole middle of the bathroom door, but the bathroom and room in general, was very clean.

The service was excellent both at the front desk and at breakfast. We also appreciated the real dishes (vs. disposable) and the selection of food (hot and cold). Options for plant-based milk and GF (hot oatmeal, fresh fruit, etc.)