Hotel Patio Santiago
From
US$ 104
/ noite
Selecione datas para ver preços e disponibilidade
From
US$ 104
/ noite
Sobre esta propriedade
Aproveite opções de lazer, como uma academia, ou aprecie a vista em um terraço na cobertura. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e serviços de casamento.
Comodidades
Aproveite opções de lazer, como uma academia, ou aprecie a vista em um terraço na cobertura. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e serviços de casamento.
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e armazenamento para bagagem. Mediante uma sobretaxa, há serviço de traslado do hotel para o aeroporto disponível 24 horas.
Jantar
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos na cafeteria deste hotel. Mate sua sede com sua bebida favorita em um bar/lounge. Café da manhã com pratos da culinária local grátis é servido diariamente, entre 7h e meio-dia.
Quartos
Sinta-se em casa em um de nossos 43 quartos com ar-condicionado e smart TVs. Sua cama apresenta edredons de pluma e roupas de cama premium. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e secadores de cabelo.
Localização
Com localização central em Querétaro, Hotel Patio Santiago fica a 5 minutos de carro de Estádio Corregidora e a 13 minutos de Antea Lifestyle Center. Este hotel de luxo fica a 0,6 km de Museu Casa de la Zacatecana e a 0,6 km de Museu Regional de Querétaro.
Lugares próximos
Museu Casa de la Zacatecana(0.1 milhas)
Plaza de Armas(0.1 milhas)
Casa de la cultura Dr. Ignacio Mena Rosales(0.2 milhas)
Palácio do Governo(0.2 milhas)
Igreja da Congregação de Nossa Senhora de Guadalupe(0.3 milhas)
Museu Regional de Querétaro(0.3 milhas)
Plaza de Los Fundadores(0.3 milhas)
Templo de San Francisco(0.3 milhas)
Jardim Zenea(0.3 milhas)
Convento de la Santa Cruz(0.3 milhas)
Monumento a Corregidora(0.4 milhas)
Templo de San Agustín(0.4 milhas)
Museu de Arte de Querétaro(0.4 milhas)
Templo de Santa Cruz(0.4 milhas)
Templo e Convento da Santa Cruz(0.4 milhas)
O aeroporto mais próximo fica a Aeroporto Internacional de Queretaro (QRO)(20.6 milhas)
Restaurante
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Lavagem a seco
Serviços domésticos
Localização
40 Avenida Luis Pasteur Sur, Centro Histórico, Querétaro, Município de Querétaro, Estado de Querétaro, México
Museu Casa de la Zacatecana (0.1 milhas)
Plaza de Armas (0.1 milhas)
Casa de la cultura Dr. Ignacio Mena Rosales (0.2 milhas)
Palácio do Governo (0.2 milhas)
Igreja da Congregação de Nossa Senhora de Guadalupe (0.3 milhas)
Museu Regional de Querétaro (0.3 milhas)
Opções de quarto
4
Quarto luxo
Detalhes do quarto
1 Cama King
Acomoda 2
320 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
4
Quarto casal luxo
Detalhes do quarto
2 Camas Queen
Acomoda 3
323 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
4
Quarto superluxo, vista para o pátio
Detalhes do quarto
1 Cama King
Acomoda 2
431 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Hotel Patio Santiago
9.3
Fantástico
Com base em 633 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
De acordo com avaliações recentes, o Hotel Patio Santiago se destaca pelo design elegante e localização muito central e acessível a pé, embora comentários frequentes mencionem ruído interno, a logística e as taxas de estacionamento, e, ocasionalmente, Wi-Fi instável ou opções limitadas de restaurantes.
Leia maisIsso foi útil?
Opinião dos hóspedes
De acordo com avaliações recentes, o Hotel Patio Santiago se destaca pelo design elegante e localização muito central e acessível a pé, embora comentários frequentes mencionem ruído interno, a logística e as taxas de estacionamento, e, ocasionalmente, Wi-Fi instável ou opções limitadas de restaurantes.
Os quartos são amplamente descritos como espaçosos, modernos e confortáveis, embora alguns deem para pátios internos com pouca luz natural. O serviço é frequentemente elogiado pela atenção e gentileza, com alguns relatos de respostas lentas ou funcionários inexperientes no bar/restaurante. No geral, espere uma base elegante e acessível a pé no Centro Histórico, ideal para viajantes que toleram algum ruído e planejam o estacionamento com antecedência.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O bar/restaurante no local e as áreas agradáveis do pátio/terraço são apreciados. Não há estacionamento no local; os hóspedes utilizam um estacionamento pago fora do hotel, e a academia é básica.
Avaliações dos hóspedes relacionadas
6
Rosa María
31 de out. de 2025
·
Hospedou-se por 2 noites
No tiene estacionamiento y te cobran 250 por día por ir a dejarlo en algún estacionamiento o en la calle. Si quieres dejarlo tu, también tienes que pagar el estacionamiento 250 por día. El menú de desayuno y comida es súper limitado y siempre que pides algo ya no lo tienen, entonces arman paquetes de lo que tienen y te cobran más de lo que decía el menú. La habitación en general está bien
No tiene estacionamiento y te cobran 250 por día por ir a dejarlo en algún estacionamiento o en la calle. Si quieres dejarlo tu, también tienes que pagar el estacionamiento 250 por día. El menú de desayuno y comida es súper limitado y siempre que pides algo ya no lo tienen, entonces arman paquetes de lo que tienen y te cobran más de lo que decía el menú. La habitación en general está bien
8
Tomasz
25 de fev. de 2025
·
Hospedou-se por 1 noite
Nice new property, clean and comfortable room. Because of the layout of the property sounds travel, doors closing, people in hallway etc. Nice small bar on the property and courtyard restaurant. Overall good experience for the one night stay we had. Staff was very attentive and accommodating.
Nice new property, clean and comfortable room. Because of the layout of the property sounds travel, doors closing, people in hallway etc. Nice small bar on the property and courtyard restaurant. Overall good experience for the one night stay we had. Staff was very attentive and accommodating.
8
Luis
6 de jan. de 2023
·
Hospedou-se por 19.358 noites
El hotel es nuevo, muy bonito. No te incluyen el estacionamiento y hay que caminar dos cuadras. La carta de alimentos es limitada La caminadora y elíptica son muy sencillas
El hotel es nuevo, muy bonito. No te incluyen el estacionamiento y hay que caminar dos cuadras. La carta de alimentos es limitada La caminadora y elíptica son muy sencillas
10
rodrigo
10 de mai. de 2025
·
Hospedou-se por 2 noites
Muy bonito, lo único a considerar es que no tiene estacionamiento pero hay uno a dos cuadras con pensión nocturna por 250 pesos aprox. De ahí en fuera está súper bien
Muy bonito, lo único a considerar es que no tiene estacionamiento pero hay uno a dos cuadras con pensión nocturna por 250 pesos aprox. De ahí en fuera está súper bien
10
Luis
14 de abr. de 2023
·
Hospedou-se por 1 noite
Booked two rooms for one night. The hotel is new, was opened 7 months ago. It was clean, elegant, comfortable and convenient. The location is walking distance to the various plazas in the City center. We went to dinner in Plaza de las Armas, enjoyed live entertainment and stayed until past 10pm, then just walked to the hotel. Parking will be off-site, approx. 3 blocks away - the hotel has an agreement with a private parking lot. Overall was very pleased, price point was very affordable for what you get.
Booked two rooms for one night. The hotel is new, was opened 7 months ago. It was clean, elegant, comfortable and convenient. The location is walking distance to the various plazas in the City center. We went to dinner in Plaza de las Armas, enjoyed live entertainment and stayed until past 10pm, then just walked to the hotel. Parking will be off-site, approx. 3 blocks away - the hotel has an agreement with a private parking lot. Overall was very pleased, price point was very affordable for what you get.
10
Eduardo
19 de abr. de 2023
·
Hospedou-se por 3 noites
Great room, overall great service. Parking was kind of challenging.
Great room, overall great service. Parking was kind of challenging.
4
Andres
29 de dez. de 2025
·
Hospedou-se por 1 noite
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
10
Thomas
25 de mar. de 2023
·
Hospedou-se por 4 noites
This is a new hotel in the Centro Historic district, but built along old architectural lines. Beautiful and functional. Great location for seeing historic area, plazas, dining. Rooftop lounge great for sunsets.
This is a new hotel in the Centro Historic district, but built along old architectural lines. Beautiful and functional. Great location for seeing historic area, plazas, dining. Rooftop lounge great for sunsets.
10
Carmelina
3 de jan. de 2023
·
Hospedou-se por 3 noites
Muy buen Hotel, lo malo es que no tiene estacionamiento propio y se debe pagar por dia la estancia del auto, no se incluye el el precio pagado por noche en el hotel.
Muy buen Hotel, lo malo es que no tiene estacionamiento propio y se debe pagar por dia la estancia del auto, no se incluye el el precio pagado por noche en el hotel.
8
Jose Ignacio
23 de out. de 2023
·
Hospedou-se por 1 noite
Todo está bien. Buen servicio. Es lamentable que no tenga un servicio de estacionamiento y/o valet parking
Todo está bien. Buen servicio. Es lamentable que no tenga un servicio de estacionamiento y/o valet parking
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
As avaliações descrevem consistentemente o hotel e os quartos como muito limpos e bem conservados.
Avaliações dos hóspedes relacionadas
10
Martha Araceli
27 de out. de 2025
·
Hospedou-se por 3 noites
Habitación limpia
Habitación limpia
10
milton
24 de ago. de 2025
·
Hospedou-se por 4 noites
Rooms are very nice and clean.
Rooms are very nice and clean.
10
Delia
5 de nov. de 2025
·
Hospedou-se por 3 noites
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
8
Rene
9 de jan. de 2025
·
Hospedou-se por 1 noite
Very clean
Very clean
10
Andres
24 de jul. de 2024
·
Hospedou-se por 3 noites
Very nice and clean. Great location and staff. Had a great time.
Very nice and clean. Great location and staff. Had a great time.
10
Lisa
6 de out. de 2025
·
Hospedou-se por 3 noites
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
10
Juan Jose de Jesus
30 de dez. de 2023
·
Hospedou-se por 3 noites
Excelente, todo nuevo, limpio. Perfecto
Excelente, todo nuevo, limpio. Perfecto
10
RODRIGO
6 de out. de 2025
·
Hospedou-se por 1 noite
Hotel very clean
Hotel very clean
10
claudia
26 de nov. de 2025
·
Hospedou-se por 2 noites
Clean room! Amenities also, great staff!
Clean room! Amenities also, great staff!
10
Siobhan
26 de nov. de 2025
·
Hospedou-se por 7 noites
El hotel y la habitación eran muy limpios. El diseño del hotel era elegante, especialmente por la iluminación a traves del hotel
El hotel y la habitación eran muy limpios. El diseño del hotel era elegante, especialmente por la iluminación a traves del hotel
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são amplamente descritos como espaçosos, modernos e confortáveis, com boas camas e chuveiros grandes. Alguns mencionam quartos voltados para o interior com pouca luz natural, ruído vindo dos corredores ou áreas adjacentes e, ocasionalmente, Wi-Fi instável.
Avaliações dos hóspedes relacionadas
8
Jorge
17 de fev. de 2026
·
Hospedou-se por 2 noites
La habitación era muy bonita y grande. Buenos productos de limpieza personal, olían muy bien. Desayuno incluido abundante.
La habitación era muy bonita y grande. Buenos productos de limpieza personal, olían muy bien. Desayuno incluido abundante.
10
Sharice
7 de jun. de 2025
·
Hospedou-se por 5 noites
Beautiful, large rooms and excellent location in Centro Queretaro.
Beautiful, large rooms and excellent location in Centro Queretaro.
10
Lisa
25 de set. de 2025
·
Hospedou-se por 3 noites
El personal de este hotel fue realmente fantástico. Todos fueron muy amables y serviciales. Es un hotel precioso con habitaciones cómodas. La ubicación también es muy conveniente. Nuestra única queja es que el wifi no funciona siempre.
El personal de este hotel fue realmente fantástico. Todos fueron muy amables y serviciales. Es un hotel precioso con habitaciones cómodas. La ubicación también es muy conveniente. Nuestra única queja es que el wifi no funciona siempre.
10
Libia
22 de out. de 2025
·
Hospedou-se por 1 noite
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
8
Elvia Iliana
8 de out. de 2024
·
Hospedou-se por 1 noite
El desayuno buffet no me encantó, le faltan opciones para mi gusto!! La habitación hermosa aunque, oscura, no le entra mucha luz.
El desayuno buffet no me encantó, le faltan opciones para mi gusto!! La habitación hermosa aunque, oscura, no le entra mucha luz.
10
Daniel
13 de mai. de 2025
·
Hospedou-se por 1 noite
Cool boutique hotel in Queretaro historic center, very safe and walkable. Good large rain shower, quiet room, delicious breakfast. Staff very helpful.
Cool boutique hotel in Queretaro historic center, very safe and walkable. Good large rain shower, quiet room, delicious breakfast. Staff very helpful.
6
LETICIA
29 de dez. de 2025
·
Hospedou-se por 2 noites
El hotel está muy bonito. Muy limpio y nuevo. PERO muy ruidoso. Oyes lo de las habitaciones de al lado y el Personal de limpieza hace mucho ruido con un radio en altavoz bastante desconsiderado
El hotel está muy bonito. Muy limpio y nuevo. PERO muy ruidoso. Oyes lo de las habitaciones de al lado y el Personal de limpieza hace mucho ruido con un radio en altavoz bastante desconsiderado
8
DUSTEN
18 de jul. de 2024
·
Hospedou-se por 2 noites
this is a newer build addition onto an older mansion with a court yard. it was a very pleasant stay. the room was quiet, spacious, nice bed linens, and good shower. the included breakfast was passable.the location of the hotel is ideal for walking the old town. my only reservation is that the hotel is quiet dark and the 2 rooms i saw had no window to view the outside: one looked into a wall (i asked to move) and the other opened internally onto a hallway so the blinds had to be kept closed. i would also suggest that the hotel make some accomodation so a person can have a tea after the cafe closes at 9 o'clock. it was overall a pleasant stay and an very good value.
this is a newer build addition onto an older mansion with a court yard. it was a very pleasant stay. the room was quiet, spacious, nice bed linens, and good shower. the included breakfast was passable.the location of the hotel is ideal for walking the old town. my only reservation is that the hotel is quiet dark and the 2 rooms i saw had no window to view the outside: one looked into a wall (i asked to move) and the other opened internally onto a hallway so the blinds had to be kept closed. i would also suggest that the hotel make some accomodation so a person can have a tea after the cafe closes at 9 o'clock. it was overall a pleasant stay and an very good value.
6
Tyrone
11 de jan. de 2024
·
Hospedou-se por 1 noite
The hotel was beautiful and the staff were very friendly and helpful. My only issue with the hotel is noise travels very easily. When people walk down the hall, talk, open/close doors, etc. the noise echos and you can hear everything.
The hotel was beautiful and the staff were very friendly and helpful. My only issue with the hotel is noise travels very easily. When people walk down the hall, talk, open/close doors, etc. the noise echos and you can hear everything.
10
FELIPE
11 de set. de 2025
·
Hospedou-se por 4 noites
It is downtown and it is very nice location, the only problem I had, was with the internet we were on lower plant and internet was hard to connect, I do recommend staying on the first or second floor.
It is downtown and it is very nice location, the only problem I had, was with the internet we were on lower plant and internet was hard to connect, I do recommend staying on the first or second floor.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é frequentemente elogiada por ser atenciosa, profissional e prestativa, incluindo no check-in. Alguns hóspedes relatam respostas lentas ou inconsistentes, serviço de bar/restaurante inexperiente ou problemas de comunicação/cobrança.
Avaliações dos hóspedes relacionadas
6
Jose Antonio
26 de dez. de 2024
·
Hospedou-se por 3 noites
El hotel es una construcción antigua remodelada. La decoración es de buen gusto, agradable tanto en habitaciones como en áreas de servicio. El personal es poco amable, no están capacitados para atender al huésped, ni en front desk ni valet ni centros de consumo. El desayuno, si no comes huevo, te deja como opción tortillas remojadas, sin ninguna proteína a menos que pagues más. La fruta no es fresca, sino refrigerada de días anteriores. Los tés son de baja calidad y el café de goteo preferimos no probarlo. Lo peor, y que lamentablemente no se puede remediar, es que la construcción es una gran caja acústica. Los ruidos entran a las habitaciones amplificados, por lo que si tienes vecinos que lleguen tarde o sean ruidosos, no podrás descansar.
El hotel es una construcción antigua remodelada. La decoración es de buen gusto, agradable tanto en habitaciones como en áreas de servicio. El personal es poco amable, no están capacitados para atender al huésped, ni en front desk ni valet ni centros de consumo. El desayuno, si no comes huevo, te deja como opción tortillas remojadas, sin ninguna proteína a menos que pagues más. La fruta no es fresca, sino refrigerada de días anteriores. Los tés son de baja calidad y el café de goteo preferimos no probarlo. Lo peor, y que lamentablemente no se puede remediar, es que la construcción es una gran caja acústica. Los ruidos entran a las habitaciones amplificados, por lo que si tienes vecinos que lleguen tarde o sean ruidosos, no podrás descansar.
10
Libia
22 de out. de 2025
·
Hospedou-se por 1 noite
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre. My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
10
Rebecca
9 de jan. de 2026
·
Hospedou-se por 4 noites
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
10
Rebeca
1 de mai. de 2023
·
Hospedou-se por 3 noites
Recently attended a wedding and it’s a great place to stay in Centro Historico Queretaro. A special thank you to Ismael and Mariana for great customer service
Recently attended a wedding and it’s a great place to stay in Centro Historico Queretaro. A special thank you to Ismael and Mariana for great customer service
10
ED
5 de out. de 2024
·
Hospedou-se por 1 noite
Everything was great! The room was very nice and comfortable. The staff was super nice. However, the staff at the bar was VERY inexperienced which made getting drinks a little difficult. We will for sure stay there again next time in Querétaro
Everything was great! The room was very nice and comfortable. The staff was super nice. However, the staff at the bar was VERY inexperienced which made getting drinks a little difficult. We will for sure stay there again next time in Querétaro
10
Miles
18 de mai. de 2023
·
Hospedou-se por 1 noite
The hotel is modern without losing its historical roots. The staff were extremely friendly and helpful. I had a deluxe king room, and it was simply perfect. A wonderful hotel!
The hotel is modern without losing its historical roots. The staff were extremely friendly and helpful. I had a deluxe king room, and it was simply perfect. A wonderful hotel!
4
Andres
29 de dez. de 2025
·
Hospedou-se por 1 noite
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down. It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower). Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me. The smart TV in the room could not load any streaming services. Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
10
Christian
25 de nov. de 2024
·
Hospedou-se por 1 noite
Everything was really good and the staff was really nice and helpful.
Everything was really good and the staff was really nice and helpful.
10
Paul
19 de set. de 2023
·
Hospedou-se por 1 noite
This is a beautiful property that combines traditional Spanish architecture with modern amenities in a very elegant way. The service was top notch and they were very accommodating to our needs. I’d definitely stay here again when I come back to Querétaro.
This is a beautiful property that combines traditional Spanish architecture with modern amenities in a very elegant way. The service was top notch and they were very accommodating to our needs. I’d definitely stay here again when I come back to Querétaro.
4
Kevin
30 de ago. de 2024
·
Hospedou-se por 1 noite
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização excepcionalmente central e acessível a pé no Centro Histórico, perto de praças, restaurantes e pontos turísticos. Alguns mencionam que o acesso à rua e o embarque/desembarque/estacionamento podem ser complicados.
Avaliações dos hóspedes relacionadas
10
Sharice
7 de jun. de 2025
·
Hospedou-se por 5 noites
Beautiful, large rooms and excellent location in Centro Queretaro.
Beautiful, large rooms and excellent location in Centro Queretaro.
10
Rodrigo
19 de jan. de 2026
·
Hospedou-se por 1 noite
El Hotel está hermoso, súper céntrico, limpio, nuevo. Sin duda regresaría
El Hotel está hermoso, súper céntrico, limpio, nuevo. Sin duda regresaría
10
Delia
5 de nov. de 2025
·
Hospedou-se por 3 noites
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
10
ARTURO
13 de out. de 2025
·
Hospedou-se por 3 noites
Muy agradable el hotel. Esta en el centro de Querétaro, así que puedes caminar muy agusto a todos lados ya que es muy seguro
Muy agradable el hotel. Esta en el centro de Querétaro, así que puedes caminar muy agusto a todos lados ya que es muy seguro
10
Vanessa
19 de out. de 2025
·
Hospedou-se por 3 noites
Beautiful hotel and central location. Highly recommend.
Beautiful hotel and central location. Highly recommend.
10
Kelly
4 de ago. de 2024
·
Hospedou-se por 1 noite
Really liked everything about the hotel. Nice room, friendly staff, near the main square, good breakfast. We will return here.
Really liked everything about the hotel. Nice room, friendly staff, near the main square, good breakfast. We will return here.
10
Tram V
1 de set. de 2024
·
Hospedou-se por 3 noites
Quaint hotel with modern amenities. Right off of the main town plaza. Quiet. Safe. Would definitely stay here again.
Quaint hotel with modern amenities. Right off of the main town plaza. Quiet. Safe. Would definitely stay here again.
10
Carolina
9 de jul. de 2024
·
Hospedou-se por 1 noite
Great location in the heart of Queretaro
Great location in the heart of Queretaro
10
JENNIFER
11 de fev. de 2026
·
Hospedou-se por 5 noites
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
10
Yue
23 de mai. de 2025
·
Hospedou-se por 7 noites
This hotel is located old town and walk distance to most attractions.
This hotel is located old town and walk distance to most attractions.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã e o restaurante no local são frequentemente elogiados pelo sabor e café, com um ambiente agradável no pátio. Outros relatam opções limitadas de café da manhã/cardápio, horários de fechamento antecipados e, ocasionalmente, serviço lento ou inexperiente.
Avaliações dos hóspedes relacionadas
6
Rosa María
31 de out. de 2025
·
Hospedou-se por 2 noites
No tiene estacionamiento y te cobran 250 por día por ir a dejarlo en algún estacionamiento o en la calle. Si quieres dejarlo tu, también tienes que pagar el estacionamiento 250 por día. El menú de desayuno y comida es súper limitado y siempre que pides algo ya no lo tienen, entonces arman paquetes de lo que tienen y te cobran más de lo que decía el menú. La habitación en general está bien
No tiene estacionamiento y te cobran 250 por día por ir a dejarlo en algún estacionamiento o en la calle. Si quieres dejarlo tu, también tienes que pagar el estacionamiento 250 por día. El menú de desayuno y comida es súper limitado y siempre que pides algo ya no lo tienen, entonces arman paquetes de lo que tienen y te cobran más de lo que decía el menú. La habitación en general está bien
10
Isabelle
28 de nov. de 2023
·
Hospedou-se por 1 noite
Beautiful hotel with comfortable beds and large, new, clean and well designed bathroom. Really nice common areas around the property. Good breakfast and coffee. Walkable all around the Centro Historico and near great restaurants
Beautiful hotel with comfortable beds and large, new, clean and well designed bathroom. Really nice common areas around the property. Good breakfast and coffee. Walkable all around the Centro Historico and near great restaurants
10
Armando
6 de mar. de 2025
·
Hospedou-se por 5 noites
close to every thing needs hand bars in shower, floor is too slippery breakfast menu needs more variety after two days stay you have to repeat the same other than that every thing is excellent
close to every thing needs hand bars in shower, floor is too slippery breakfast menu needs more variety after two days stay you have to repeat the same other than that every thing is excellent
10
Lisa
6 de out. de 2025
·
Hospedou-se por 3 noites
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
10
Irma
23 de abr. de 2025
·
Hospedou-se por 2 noites
The lobby, restaurant and the rooms. The restaurant is nice and serves delicious food.
The lobby, restaurant and the rooms. The restaurant is nice and serves delicious food.
8
Ivan
12 de out. de 2025
·
Hospedou-se por 1 noite
Un bonito hotel con cuartos grandes y modernos. El servicio de restaurante y de alimentos a la habitación requiere mejorar, MUCHO. No hay una carta de alimentos en la habitación, tampoco hay un directorio de las extensiones a las cuales se pueda solicitar servicio a la habitación y en el número que aparece en Google maps nadie contesta. Adicionalmente, cierran el servicio a las 9 PM no obstante la hora límite es las 9:30 PM y tampoco te ofrecen opciones con las que trabaje el hotel. En cuanto a los alimentos, sería bueno que utilicen pan de caja que no sea uno de súper mercado.
Un bonito hotel con cuartos grandes y modernos. El servicio de restaurante y de alimentos a la habitación requiere mejorar, MUCHO. No hay una carta de alimentos en la habitación, tampoco hay un directorio de las extensiones a las cuales se pueda solicitar servicio a la habitación y en el número que aparece en Google maps nadie contesta. Adicionalmente, cierran el servicio a las 9 PM no obstante la hora límite es las 9:30 PM y tampoco te ofrecen opciones con las que trabaje el hotel. En cuanto a los alimentos, sería bueno que utilicen pan de caja que no sea uno de súper mercado.
10
Lawrence
8 de ago. de 2023
·
Hospedou-se por 3 noites
Very nice modern hotel only steps from a main square and all of the sights. Wonderful patio area to enjoy breakfast on, and a well stocked bar. Hotel has a restaurant, which served good food and was a godsend on nights with torrential downpours. Rooms were spacious and comfortable and hotel had a nice roof deck as well. Good restaurants nearby as well. Very nice staff. We would stay again.
Very nice modern hotel only steps from a main square and all of the sights. Wonderful patio area to enjoy breakfast on, and a well stocked bar. Hotel has a restaurant, which served good food and was a godsend on nights with torrential downpours. Rooms were spacious and comfortable and hotel had a nice roof deck as well. Good restaurants nearby as well. Very nice staff. We would stay again.
10
Rosa Maria
21 de nov. de 2024
·
Hospedou-se por 2 noites
Excelente opción muy bonito hotel sus amenidades excelentes algo lento el servicio de restaurant
Excelente opción muy bonito hotel sus amenidades excelentes algo lento el servicio de restaurant
10
JENNIFER
11 de fev. de 2026
·
Hospedou-se por 5 noites
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
4
Kevin
30 de ago. de 2024
·
Hospedou-se por 1 noite
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
This review is for the owners of this hotel to read. I do 80-100 nights a year in hotels and this hotel has potential that is being wasted. We arrived 2 hrs early and the General Manager was able to get us into our room. Thank you. The Bell desk was great and had the bags in our room and gave an explanation of the air systems. Thank you. Then I needed some rest. Unfortunately, the housekeeper staff needs to learn how to work in a hotel. They were playing music, singing and shouting a conversation down the hall to each other. This went on for 2 hours. No way to rest. The “I’m resting” sign they provide was on the door! Very unprofessional. Later we stopped by the bar. The bartenders were too busy talking with guests down at the other end. The drinks were terrible. Based on that we skipped the restaurant and went somewhere else. Later that night at 10:30pm when we were asleep the front desk called and told me they didn’t have WiFi when I checked in and they had to run my card again. I told them that would handle it in the morning. If you want to make money at this property you should hire a team that has hotel experience.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Doug
14 de mar. de 2023
·
Hospedou-se por 1 noite
This is a wonderful hotel - very stylish and clean. The design is very modern, but not at all cold. The bar and food are very good, and the service could not have been better. Andrea, who welcomed us to the hotel was fantastic! As were our bartenders and servers.
This is a wonderful hotel - very stylish and clean. The design is very modern, but not at all cold. The bar and food are very good, and the service could not have been better. Andrea, who welcomed us to the hotel was fantastic! As were our bartenders and servers.
10
Elisa
14 de mar. de 2023
·
Hospedou-se por 2 noites
todo excelente excepto que no haya facilidad de estacionamiento 24 hrs y el restaurante muy limitado para desayunar.
todo excelente excepto que no haya facilidad de estacionamiento 24 hrs y el restaurante muy limitado para desayunar.
10
CARLO
10 de mar. de 2023
·
Hospedou-se por 1 noite
Excelente hotel, excelente servicio, excelente calidad de alimentos y bebidas, una maravilla. Excelente manera de disfrutar el centro sin tener movildiad, caminando todas las noches por su excelente ubicación.
Excelente hotel, excelente servicio, excelente calidad de alimentos y bebidas, una maravilla. Excelente manera de disfrutar el centro sin tener movildiad, caminando todas las noches por su excelente ubicación.
10
Zita Eugenia
10 de mar. de 2023
·
Hospedou-se por 1 noite
Excelente para regresar
Excelente para regresar
10
monica
2 de mar. de 2023
·
Hospedou-se por 1 noite
Loved this hotel it was clean, beautiful and easy check in/out also till 1pm big perk if you like to sleep in. Comfortable beds and very nice towels !
Loved this hotel it was clean, beautiful and easy check in/out also till 1pm big perk if you like to sleep in. Comfortable beds and very nice towels !
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 13:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-11: 108.71849873678589USD
- 2026-11-12: 101.97398576004029USD
- 2026-11-13: 161.81566051443482USD
- 2026-11-14: 161.08299975448608USD
- 2026-11-15: 105.75734784056093USD
- 2026-11-16: 115.58108841712189USD
- 2026-11-17: 115.58108841712189USD
- 2026-11-18: 100.82758011577607USD
- 2026-11-19: 100.82758011577607USD
- 2026-11-20: 110.67518394100954USD
- 2026-11-21: 110.67518394100954USD
- 2026-11-22: 110.67518394100954USD
- 2026-11-23: 100.86580347486878USD
- 2026-11-24: 100.86580347486878USD
- 2026-11-25: 100.82758011577607USD
- 2026-11-26: 100.86580347486878USD
- 2026-11-27: 110.67518394100954USD
- 2026-11-28: 114.16351869129944USD
- 2026-11-29: 110.67518394100954USD
- 2026-11-30: 100.82758011577607USD
- 2026-12-01: 119.60854707805635USD
- 2026-12-02: 110.67518394100954USD
- 2026-12-03: 110.67518394100954USD
- 2026-12-04: 110.67518394100954USD
- 2026-12-05: 110.67518394100954USD
- 2026-12-06: 110.67518394100954USD
- 2026-12-07: 119.60854707805635USD
- 2026-12-08: 119.60854707805635USD
- 2026-12-09: 119.60854707805635USD
- 2026-12-10: 119.60854707805635USD
- 2026-12-11: 119.60854707805635USD
- 2026-12-12: 110.83941874468232USD
- 2026-12-13: 119.60854707805635USD
- 2026-12-14: 119.60854707805635USD
- 2026-12-15: 110.67518394100954USD
- 2026-12-16: 119.60854707805635USD
- 2026-12-17: 110.83941874468232USD
- 2026-12-18: 170.2184584678345USD
- 2026-12-19: 170.2184584678345USD
- 2026-12-20: 110.67518394100954USD
- 2026-12-21: 119.60854707805635USD
- 2026-12-22: 110.67518394100954USD
- 2026-12-23: 110.83941874468232USD
- 2026-12-24: 110.67518394100954USD
- 2026-12-25: 119.60854707805635USD
- 2026-12-26: 110.67518394100954USD
- 2026-12-27: 110.83941874468232USD
- 2026-12-28: 119.60854707805635USD
- 2026-12-29: 110.67518394100954USD
- 2026-12-30: 119.60854707805635USD
- 2026-12-31: 110.67518394100954USD
- 2027-01-01: 119.59454955410004USD
- 2027-01-02: 119.60854707805635USD
- 2027-01-03: 119.60854707805635USD
- 2027-01-04: 119.60854707805635USD
- 2027-01-05: 119.60854707805635USD
- 2027-01-06: 119.59454955410004USD
- 2027-01-07: 119.59454955410004USD
- 2027-01-08: 119.60854707805635USD
- 2027-01-09: 119.59454955410004USD
- 2027-01-10: 119.60854707805635USD
- 2027-01-11: 119.60854707805635USD
Esta propriedade oferece serviço de traslado do aeroporto (sujeito a sobretaxas). Antes da viagem, os hóspedes devem fornecer os detalhes da chegada à propriedade, usando as informações de contado indicadas na confirmação da reserva. Esta propriedade não realiza check-in após o horário comercial. A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Esta propriedade reserva-se o direito de pré-autorizar o cartão de crédito do hóspede antes da chegada.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Até 2 crianças de até 12 anos de idade têm estadia gratuita quando ocupam o mesmo quarto dos pais ou guardiães, usando as camas existentes. Quando o café da manhã é oferecido como cortesia, as crianças não estão incluídas.
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade permite animais de estimação somente em determinados quartos (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para solicitar um desses quartos usando as informações de contato presentes na confirmação da reserva.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Taxa de traslado de/para o aeroporto: MXN 800 por veículo (ocupação máxima: 4)
- Depósito para animais de estimação: MXN 2000 por estadia
- Taxa para animais de estimação: MXN 1000 por animal, por dia
- Animais de serviço são isentos de taxas
- Será cobrada uma taxa de arrumação
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Restaurante
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Lavagem a seco
Serviços domésticos
Serviços
Balcão de turismo
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Cofre
24-Hour Front Desk
Concierge Services
Atividades
Mobiliário de área externa
Terraço
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Spa e centro de bem-estar
Almoços embalados
Café da manhã no quarto
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Wi-fi grátis