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The Principal Madrid, Small Luxury Hotels

451 $US

/nuit

Moyenne pour septembre

The Principal Madrid, Small Luxury Hotels - Image 1

The Principal Madrid, Small Luxury Hotels - Chambre

The Principal Madrid, Small Luxury Hotels - Chambre

The Principal Madrid, Small Luxury Hotels - Réception

The Principal Madrid, Small Luxury Hotels - Restaurant

Prix pour The Principal Madrid, Small Luxury Hotels

Sélectionnez les dates pour voir les prix et les disponibilités

451 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À The Principal Madrid, Small Luxury Hotels, les prix par nuit s'élèvent en moyenne à 319 $US pendant le mois le moins cher (août) et à 473 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.

Prix moyen par nuit à The Principal Madrid, Small Luxury Hotels selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	338 $US
février	326 $US
mars	383 $US
avril	451 $US
mai	473 $US
juin	444 $US
juillet	342 $US
août	319 $US
septembre	451 $US
octobre	457 $US
novembre	394 $US
décembre	361 $US

Le plus cher : mai (env. 473 $US)

Le moins cher : août (env. 319 $US)

À propos de cet établissement

Prenez soin de vous en profitant des massages, des soins corporels et des soins du visage qui vous sont proposés dans l'enceinte de l'hébergement. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi ...

Équipements

Prenez soin de vous en profitant des massages, des soins corporels et des soins du visage qui vous sont proposés dans l'enceinte de l'hébergement. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de départ express. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking payant sans service de voiturier se trouve dans l'enceinte de l'hébergement.

Repas

De délicieuses spécialités Cuisine locale attendent les plus gourmands pour le déjeuner et le dîner à Ático Restaurante, un restaurant idéal pour une soirée relaxantes en famille ou avec votre moitié. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage 24 h/24 très pratique.L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi en semaine de 07 h 00 à 11 h 00 et le week-end de 07 h 30 à 11 h 30 (en supplément).

Chambres

Les 76 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une baignoire ou une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau.

Emplacement

En choisissant The Principal Madrid, Small Luxury Hotels, à Madrid, vous aurez la chance de séjourner en plein centre-ville, à quelques pas du site Gran Via et à 7 minutes à pied du site Place Puerta del Sol. Cet hôtel de luxe se trouve à 1 km de Plaza Mayor et à 1,1 km de Parc du Retiro.

À proximité

Rue d’Alcalá(0.1 miles)
Gran Via(0.1 miles)
Centre culturel Círculo de Bellas Artes(0.1 miles)
Casino Gran Via(0.2 miles)
Paseo del Prado(0.2 miles)
Plaza de Chueca(0.3 miles)
Plaza de Cibeles(0.3 miles)
Plaza de Canalejas(0.3 miles)
Musée national Thyssen-Bornemisza(0.3 miles)
Place Puerta del Sol(0.4 miles)
Fontaine de Neptune(0.4 miles)
Calle de Preciados(0.4 miles)
Statue El Oso y el Madroño(0.4 miles)
Plaza de Santa Ana(0.4 miles)
Porte d’Alcalá(0.5 miles)
L'aéroport principal le plus proche est : Aéroport Adolfo-Suárez de Madrid-Barajas (MAD)(10.7 miles)

Parking
Navette aéroport
Restaurant
Centre d'affaires
Service en chambre
Service de voiturier

Emplacement

Marqués de Valdeiglesias, 1, Chueca, Madrid, Communauté de Madrid, Espagne

Rue d’Alcalá (0.1 miles)

Gran Via (0.1 miles)

Centre culturel Círculo de Bellas Artes (0.1 miles)

Casino Gran Via (0.2 miles)

Paseo del Prado (0.2 miles)

Plaza de Chueca (0.3 miles)

Plus d'informations sur l'emplacement

Options de chambre

4

Chambre Deluxe, terrasse

Détails de la chambre

1 Très Grand Lit Double

ou

2 Lits Simples

Couchages 2

377 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

3

Chambre Deluxe, vue ville

Détails de la chambre

1 Très Grand Lit Double

ou

2 Lits Simples

Couchages 2

280 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

5

Suite Junior

Détails de la chambre

1 Très Grand Lit Double

ou

2 Lits Simples

Couchages 3

377 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

4

Chambre Familiale

Détails de la chambre

3× Lits Simples

ou

1 Très Grand Lit Double

et

1 Lit Simple

Couchages 3

280 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

3

Chambre Classique

Détails de la chambre

1 Très Grand Lit Double

ou

2 Lits Simples

Couchages 2

226 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

4

Chambre Double Supérieure

Détails de la chambre

1 Très Grand Lit Double

ou

2 Lits Simples

Couchages 2

248 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

5

Chambre Majestueuse, vue ville

Détails de la chambre

1 Très Grand Lit Double

ou

2 Lits Simples

Couchages 3

301 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

7

Suite, 2 chambres, 2 salles de bains

Détails de la chambre

2 Très Grands Lits Doubles

et

1 Canapé-Lit

Couchages 5

753 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

4

Suite

Détails de la chambre

1 Très Grand Lit Double

ou

2 Lits Simples

Couchages 3

538 ft²

Climatisation

Chauffage

Wi-Fi (gratuit)

Avis des voyageurs sur The Principal Madrid, Small Luxury Hotels

9

Fabuleux

Basé sur 1 000 avis vérifiés

Qui séjourne ici ?

Affaires

15%

Couples

52%

Familles

14%

Groupes

12%

Solo

5%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les avis sur The Principal Madrid, Small Luxury Hotels, soulignent un emplacement central et des chambres généralement propres, bien que certains signalent du bruit de la rue, des chambres plus petites ou sombres, un service de petit-déjeuner lent et un manque d'organisation occasionnel.

Équipements

Points positifs

Propreté

Chambres

Aspects mitigés

Service

Personnel agréable

Emplacement

Emplacement central

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les avis sur The Principal Madrid, Small Luxury Hotels, soulignent un emplacement central et des chambres généralement propres, bien que certains signalent du bruit de la rue, des chambres plus petites ou sombres, un service de petit-déjeuner lent et un manque d'organisation occasionnel.

La terrasse sur le toit et la vue sur la ville reçoivent des éloges constants. Le service est largement décrit comme attentionné et accueillant, bien que l'enregistrement, le service de chambre et le bar ou le service de petit-déjeuner puissent parfois être lents. Les chambres varient de confortables à spacieuses, certaines côté rue étant bruyantes et d'autres signalant des matelas inconfortables, de petites salles de bain ou un Wi-Fi irrégulier. Attendez-vous à un séjour de charme, élégant et central dans un quartier animé.

Équipements

Points positifs

Propreté

Chambres

Aspects mitigés

Service

Personnel agréable

Emplacement

Emplacement central

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les terrasses et les bars sur le toit avec vue sur la ville sont clairement un atout, et le service de spa/massage est mentionné positivement. Certains clients notent que les ascenseurs sont petits et lents, et que le personnel du bar ou de la terrasse peut être insuffisant aux heures de pointe.

Avis de voyageur à ce sujet

10

Susan

8 juin 2023

·

A séjourné 5 nuits

Lovely hotel with beautiful roof top bar, pleasant staff, main entrance on side street allows for quiet entrance and provides feeling of safety. Towels are quite stiff and toilet paper is very coarse!

Lovely hotel with beautiful roof top bar, pleasant staff, main entrance on side street allows for quiet entrance and provides feeling of safety. Towels are quite stiff and toilet paper is very coarse!

10

Selena

26 oct. 2025

·

A séjourné 4 nuits

The hotel was in a great location. It was clean and well decorated. The staff was super friendly. The rooftop bar was definitely a bonus!

The hotel was in a great location. It was clean and well decorated. The staff was super friendly. The rooftop bar was definitely a bonus!

10

BRIAN

16 févr. 2024

·

A séjourné 2 nuits

A beautiful hotel an amazing staff! So attentive as it should be. Beautiful bar area, amazing massage therapist,Louisa, just perfect location for valentines weekend!

A beautiful hotel an amazing staff! So attentive as it should be. Beautiful bar area, amazing massage therapist,Louisa, just perfect location for valentines weekend!

10

Noa Torrben Falke

3 août 2025

·

A séjourné 4 nuits

Det er et super hotel - personalet var virkelig søde. Dejlig beliggenhed og en dejligt tag bar med udsigt over Madrid

Det er et super hotel - personalet var virkelig søde. Dejlig beliggenhed og en dejligt tag bar med udsigt over Madrid

8

Juan Carlos

9 févr. 2025

·

A séjourné 12 nuits

Excelente servicio Excelente ubicación un poco ruidosa con la calle por las noches Excelente el área de masajes les recomiendo a Luisa

Excelente servicio Excelente ubicación un poco ruidosa con la calle por las noches Excelente el área de masajes les recomiendo a Luisa

8

avery

19 sept. 2024

·

A séjourné 1 nuit

The elevators were small, and slow. The staff was very nice.

The elevators were small, and slow. The staff was very nice.

8

Vanessa

1 mars 2025

·

A séjourné 2 nuits

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

10

Sean

22 sept. 2023

·

A séjourné 5 nuits

Perfect location, great room and service, beautiful rooftop terrace overlooking the Gran Via and Chueca.

Perfect location, great room and service, beautiful rooftop terrace overlooking the Gran Via and Chueca.

8

debera

3 août 2025

·

A séjourné 2 nuits

Lovely hotel. Friendly staff. Nice balcony bar. Will stay again. Comfortable room, bed and bedding. Huge white bath sheet which I love. The shower head was okay.

Lovely hotel. Friendly staff. Nice balcony bar. Will stay again. Comfortable room, bed and bedding. Huge white bath sheet which I love. The shower head was okay.

8

arnaud

6 oct. 2024

·

A séjourné 2 nuits

Good stay at Principal Madrid Very nicely located close to most events and sites of Madrid Nice terrace and breakfast More staff needed at peak hours at bars and terrace

Good stay at Principal Madrid Very nicely located close to most events and sites of Madrid Nice terrace and breakfast More staff needed at peak hours at bars and terrace

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis décrivent systématiquement l'hôtel et les chambres comme propres et bien entretenus. Quelques-uns signalent des problèmes tels qu'une baignoire glissante et des retards occasionnels ou une incohérence au service de préparation des chambres.

Avis de voyageur à ce sujet

10

Samantha

27 sept. 2024

·

A séjourné 2 nuits

Everything was great and clean and organized!

Everything was great and clean and organized!

10

RAUL

18 nov. 2024

·

A séjourné 4 nuits

The bathroom Very dangerous Slipery the tub

The bathroom Very dangerous Slipery the tub

10

Youssef

27 nov. 2025

·

A séjourné 3 nuits

Excellent emplacement, Hotel propre, Staff au petit soin et très professionnel. Je recommande à 100%

Excellent emplacement, Hotel propre, Staff au petit soin et très professionnel. Je recommande à 100%

10

Nabil

24 janv. 2026

·

A séjourné 4 nuits

La chambre étais propre avec moquette au sol pour les période d’hiver , ces vraiment important et impeccable

La chambre étais propre avec moquette au sol pour les période d’hiver , ces vraiment important et impeccable

10

marty

23 sept. 2025

·

A séjourné 2 nuits

We had a wonderful two nights. The staff was great the room clean comfortable and a great sleep

We had a wonderful two nights. The staff was great the room clean comfortable and a great sleep

8

Alberto

10 déc. 2023

·

A séjourné 7 nuits

Great location. Our only issue was having to track down housekeeping for tissues, coffee and soap. They would often come by when one is getting ready for dinner and slip a note below. Had turn down services one out of 7 nights. Not consistent.

Great location. Our only issue was having to track down housekeeping for tissues, coffee and soap. They would often come by when one is getting ready for dinner and slip a note below. Had turn down services one out of 7 nights. Not consistent.

8

Markus

6 oct. 2024

·

A séjourné 1 nuit

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

10

jose

15 juin 2023

·

A séjourné 4 nuits

Todo muy limpio

Todo muy limpio

10

Irina

13 août 2024

·

A séjourné 3 nuits

Veldig behagelig opplevelse av å bo på denne hotellen. Rent og lukter godt

Veldig behagelig opplevelse av å bo på denne hotellen. Rent og lukter godt

10

Elizabeth

28 oct. 2025

·

A séjourné 4 nuits

Lovely clean and comfortable room. Staff were all excellent and very friendly. Great location for everything. Will stay here again when next in Madrid

Lovely clean and comfortable room. Staff were all excellent and very friendly. Great location for everything. Will stay here again when next in Madrid

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont élégantes et confortables avec de belles vues, mais plusieurs clients ont trouvé certaines chambres petites ou sombres, avec du bruit de la rue affectant les étages inférieurs ou ceux donnant sur la rue. Des plaintes occasionnelles concernant le confort du matelas, les petites salles de bain, le Wi-Fi faible ou l'absence de réfrigérateur sont également signalées.

Avis de voyageur à ce sujet

10

LAURIE

21 août 2024

·

A séjourné 1 nuit

The balcony views are everything!! Next to the metropolis! Beautiful staff very welcoming and the rooms are excellent.

The balcony views are everything!! Next to the metropolis! Beautiful staff very welcoming and the rooms are excellent.

10

Jeffrey

27 oct. 2023

·

A séjourné 1 nuit

We really liked everything about it EXCEPT it was very loud outside until almost 4am (it was a Thursday night/Friday morning). Our room was on the 3rd floor so definitely try for something higher. Otherwise we really enjoyed it and would stay there again.

We really liked everything about it EXCEPT it was very loud outside until almost 4am (it was a Thursday night/Friday morning). Our room was on the 3rd floor so definitely try for something higher. Otherwise we really enjoyed it and would stay there again.

8

Katy

28 nov. 2023

·

A séjourné 3 nuits

Great position in the centre of Madrid. Friendly and helpful staff. Bed very comfy but rooms and bathroom small. Shower not very powerful.

Great position in the centre of Madrid. Friendly and helpful staff. Bed very comfy but rooms and bathroom small. Shower not very powerful.

10

Robert

13 nov. 2025

·

A séjourné 1 nuit

Great location. Convenient and quiet. Lovely room. Spacious, romantic & well-equipped. Modern, spacious bathroom. Friendly, attentive staff.

Great location. Convenient and quiet. Lovely room. Spacious, romantic & well-equipped. Modern, spacious bathroom. Friendly, attentive staff.

10

Cecilia

14 juil. 2025

·

A séjourné 1 nuit

La ubicacion es excelente, la cama muy comoda con muy buenas sabanas. el baño impecable. Solo no funciono muy bien el wifi

La ubicacion es excelente, la cama muy comoda con muy buenas sabanas. el baño impecable. Solo no funciono muy bien el wifi

10

Rodrigo

23 avr. 2025

·

A séjourné 4 nuits

Hotel bom e bem localizado. A recepção só que é um pouco estranha, mas não interfere em nada na estadia. Quarto de tamanho bom, apesar de um pouco escuro. Nao considero um 5 estrelas, poderia ser no máximo um 4.

Hotel bom e bem localizado. A recepção só que é um pouco estranha, mas não interfere em nada na estadia. Quarto de tamanho bom, apesar de um pouco escuro. Nao considero um 5 estrelas, poderia ser no máximo um 4.

8

Markus

6 oct. 2024

·

A séjourné 1 nuit

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

10

Zac Jason

27 déc. 2025

·

A séjourné 3 nuits

Great room, great view.

Great room, great view.

10

James

24 avr. 2025

·

A séjourné 3 nuits

Common areas patios outdoor space were fantastic. The room sizes ans noise level were abit disappointing

Common areas patios outdoor space were fantastic. The room sizes ans noise level were abit disappointing

8

andrea

30 sept. 2025

·

A séjourné 3 nuits

The welcome drink was a nice touch however the mattress was not comfortable due to softness/compression from wear and tear.

The welcome drink was a nice touch however the mattress was not comfortable due to softness/compression from wear and tear.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse, son professionnalisme et sa serviabilité. Cependant, les clients signalent parfois un service lent ou désorganisé à l'enregistrement et dans les espaces de restauration, ainsi que quelques erreurs de facturation ou de transfert.

Avis de voyageur à ce sujet

6

Luis

22 janv. 2025

·

A séjourné 1 nuit

Un hotel discreto para ser de 5 estrellas, cierto desorden en la recepción, errores de identificación en el chequeo, demora en recibir maletas. Desayuno bueno pero extremadamente lenta la atención

Un hotel discreto para ser de 5 estrellas, cierto desorden en la recepción, errores de identificación en el chequeo, demora en recibir maletas. Desayuno bueno pero extremadamente lenta la atención

10

Tiffany

17 janv. 2026

·

A séjourné 3 nuits

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

10

Michael

20 oct. 2025

·

A séjourné 2 nuits

Boutique hotel in a perfect location. Service was excellent

Boutique hotel in a perfect location. Service was excellent

10

Paul

26 sept. 2025

·

A séjourné 1 nuit

Excelente atencion por parte del personal, sobre todo Rafael que merece 6 estrellas.

Excelente atencion por parte del personal, sobre todo Rafael que merece 6 estrellas.

10

Maribel

8 mars 2025

·

A séjourné 2 nuits

The hotel is excellent but the staff exceded my expectations, from the guy at the entrance to the lady at the front Desk, and the guys at the bar and at the restaurant.

The hotel is excellent but the staff exceded my expectations, from the guy at the entrance to the lady at the front Desk, and the guys at the bar and at the restaurant.

10

Diana

13 juil. 2025

·

A séjourné 2 nuits

The front desk staff were incredibly welcoming upon arrival. We have been to Madrid several times and always stay here.

The front desk staff were incredibly welcoming upon arrival. We have been to Madrid several times and always stay here.

10

Shikha

23 oct. 2023

·

A séjourné 3 nuits

The customer service was outstanding. Everyone was top notch. I wished I could recognize everyone from memory, but that is just not possible. Pablo went completely out of his way for us. We were having trouble with an Uber driver, and he walked us to a corner and gave the driver instructions on where to meet us. In my opinion, that is above and beyond. Edward brought our bags to the room and offered our first impression of the staffing at your hotel. He too was excellent, informative, and very courteous. We have absolutely zero complaints about our stay at the Principal Madrid. The room was spacious, clean, and very comfortable. The reception, lounge, and bar area, are well appointed, comfortable, and well staffed at all times. The only meal that we ate at the hotel was breakfast one morning. No fault of theirs, we just wanted to explore Madrid. The breakfast was outstanding and plentiful. Thank you very much for a wonderful and pleasurable stay.

The customer service was outstanding. Everyone was top notch. I wished I could recognize everyone from memory, but that is just not possible. Pablo went completely out of his way for us. We were having trouble with an Uber driver, and he walked us to a corner and gave the driver instructions on where to meet us. In my opinion, that is above and beyond. Edward brought our bags to the room and offered our first impression of the staffing at your hotel. He too was excellent, informative, and very courteous. We have absolutely zero complaints about our stay at the Principal Madrid. The room was spacious, clean, and very comfortable. The reception, lounge, and bar area, are well appointed, comfortable, and well staffed at all times. The only meal that we ate at the hotel was breakfast one morning. No fault of theirs, we just wanted to explore Madrid. The breakfast was outstanding and plentiful. Thank you very much for a wonderful and pleasurable stay.

8

Jacqueline

9 mars 2024

·

A séjourné 2 nuits

The hotel was excellent with good but intimate feeling common space. Wonderful staff. Very good dining. They offered car transport which we asked for. However the price was not disclosed resulting in a VERY OVERPRICED transfer from the hotel to the train station. Disappointing really. 65 Euros for a five minute drive.

The hotel was excellent with good but intimate feeling common space. Wonderful staff. Very good dining. They offered car transport which we asked for. However the price was not disclosed resulting in a VERY OVERPRICED transfer from the hotel to the train station. Disappointing really. 65 Euros for a five minute drive.

2

Juan

9 sept. 2024

·

A séjourné 2 nuits

Our stay at The Principal Hotel in Madrid was disappointing. Though the staff was welcoming at first, the hotel itself fell far short of expectations. We booked a junior suite expecting extra space and quiet, but the room was surprisingly small, and the hotel was very dim with poor lighting. Worst of all, the noise outside was unbearable—people were yelling and drinking late into the night, making it impossible to sleep. This caused us to miss the prepaid breakfast the next morning. When we spoke to the front desk later, the clerk was apologetic and offered to comp our breakfast for the next day and cancel the previous charge. However, the new shift ignored this promise and charged us in full. They were so disorganized that when we asked for our luggage to be brought down (as we had a driver waiting), it was left untouched. After breakfast, we were stuck waiting for an elevator that didn’t work, and the staff offered no help. We had already checked out, so we didn’t have the key needed to access the other elevator, and again, no one assisted us. Despite the high rates, the service and experience were subpar. We had another reservation for the following week but canceled it. The hotel is overpriced, the rooms are small and noisy, and only a few staff members were helpful. They made promises they didn’t keep, and overall, they don’t seem to prioritize their guests. Avoid The Principal Hotel if you have the option.

Our stay at The Principal Hotel in Madrid was disappointing. Though the staff was welcoming at first, the hotel itself fell far short of expectations. We booked a junior suite expecting extra space and quiet, but the room was surprisingly small, and the hotel was very dim with poor lighting. Worst of all, the noise outside was unbearable—people were yelling and drinking late into the night, making it impossible to sleep. This caused us to miss the prepaid breakfast the next morning. When we spoke to the front desk later, the clerk was apologetic and offered to comp our breakfast for the next day and cancel the previous charge. However, the new shift ignored this promise and charged us in full. They were so disorganized that when we asked for our luggage to be brought down (as we had a driver waiting), it was left untouched. After breakfast, we were stuck waiting for an elevator that didn’t work, and the staff offered no help. We had already checked out, so we didn’t have the key needed to access the other elevator, and again, no one assisted us. Despite the high rates, the service and experience were subpar. We had another reservation for the following week but canceled it. The hotel is overpriced, the rooms are small and noisy, and only a few staff members were helpful. They made promises they didn’t keep, and overall, they don’t seem to prioritize their guests. Avoid The Principal Hotel if you have the option.

6

Froylan

1 juin 2025

·

A séjourné 1 nuit

The door men were very friendly and always so helpful. Wasn’t able to go into my room until 4:30pm as it wasn’t ready. Location was great.

The door men were very friendly and always so helpful. Wasn’t able to go into my room until 4:30pm as it wasn’t ready. Location was great.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Base centrale et piétonne à proximité de Gran Vía, des musées, des commerces et des restaurants, avec un accès facile aux transports. Certains clients mentionnent le bruit de la rue dû à l'animation du quartier.

Avis de voyageur à ce sujet

8

Marianne

18 juin 2024

·

A séjourné 2 nuits

Centrally located near the Gran Via, the hotel allowed us to see a great deal of Madrid during our two nights in the city. I was disappointed at the small size of our room but I know that’s not unusual for Europe. While the rooftop bar was closed during our stay which was disappointing, there was another terrace at a lower level to have a cocktail or snack while seeing the top of the city.

Centrally located near the Gran Via, the hotel allowed us to see a great deal of Madrid during our two nights in the city. I was disappointed at the small size of our room but I know that’s not unusual for Europe. While the rooftop bar was closed during our stay which was disappointing, there was another terrace at a lower level to have a cocktail or snack while seeing the top of the city.

8

Gail

19 mars 2023

·

A séjourné 3 nuits

Good location, clean and safe. Enjoyed the rooftop terrace!

Good location, clean and safe. Enjoyed the rooftop terrace!

10

Louis

30 mai 2024

·

A séjourné 7 nuits

I selected this property primarily for its location — its proximity or easy walk ability to POI including the Prado, Reina Sofia, and Thyssen museums as well as to the Plaza Mayor.

I selected this property primarily for its location — its proximity or easy walk ability to POI including the Prado, Reina Sofia, and Thyssen museums as well as to the Plaza Mayor.

10

Jennie

11 août 2025

·

A séjourné 1 nuit

All round great location & hotel

All round great location & hotel

10

Gwen

31 déc. 2022

·

A séjourné 19 356 nuits

Beautiful hotel with amazing service. Location central and walkable to most major sites and neighborhoods. Would stay here again.

Beautiful hotel with amazing service. Location central and walkable to most major sites and neighborhoods. Would stay here again.

10

VIVIAN

15 nov. 2024

·

A séjourné 5 nuits

Centrally located. Close to restaurants and shops.

Centrally located. Close to restaurants and shops.

10

Fernando

13 juin 2023

·

A séjourné 2 nuits

Wonderful. We have stayed several times and it is always perfect. Location is wonderful Calle Serrano is 10 minutes away walking. Calle Alcaya is 2 minutes away Gran Via is 1 minute away Museo El Prado is 10 minutes away.

Wonderful. We have stayed several times and it is always perfect. Location is wonderful Calle Serrano is 10 minutes away walking. Calle Alcaya is 2 minutes away Gran Via is 1 minute away Museo El Prado is 10 minutes away.

8

Vanessa

1 mars 2025

·

A séjourné 2 nuits

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

10

Hector

30 juil. 2025

·

A séjourné 2 nuits

The hotel is in a prime location if you want to visit The Prado, have a night out in Chueca, or simply want to do some shopping on Gran Via.

The hotel is in a prime location if you want to visit The Prado, have a night out in Chueca, or simply want to do some shopping on Gran Via.

10

Katia

28 mars 2025

·

A séjourné 4 nuits

Bel hôtel, trésor bien situé, et accessible à tout. Magasins, restaurants, musées, parcs. Idéal pour visiter et faire du shopping.

Bel hôtel, trésor bien situé, et accessible à tout. Magasins, restaurants, musées, parcs. Idéal pour visiter et faire du shopping.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et le restaurant Ático ou le bar sur le toit sont fréquemment complimentés pour leur qualité et leur vue, avec des cocktails remarqués. Certains clients ont connu un service lent et d'autres ont trouvé le restaurant moyen ou ont remis en question des frais supplémentaires.

Avis de voyageur à ce sujet

10

Lawrence

26 févr. 2025

·

A séjourné 3 nuits

An elegant hotel on the Gran Via. a short walk to the Prado or Puerto del Sol or Plaza Mayor. The staff is charming and accommodating. The breakfast is excellent.

An elegant hotel on the Gran Via. a short walk to the Prado or Puerto del Sol or Plaza Mayor. The staff is charming and accommodating. The breakfast is excellent.

10

Tiffany

17 janv. 2026

·

A séjourné 3 nuits

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

Staff was amazing. Great English which helped us out. Clean and one of the best breakfasts of our trip. Would stay again for sure.

8

Markus

6 oct. 2024

·

A séjourné 1 nuit

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

Worse than expected, but there were positive sides as well. The Ático restaurant is good value. The terrace for drinks is nice. However, the bathroom feels a bit cramped. The shower is good. The cleaning service was really slow and without much extras for turn down service. There is no refrigerator in the room. Location is the main plus, even if we would choose another location and hotel on our next trip to Madrid. Service is below what you expect. Another annoying thing is that the pool was closed down already the first week of October.

10

Sam

14 déc. 2024

·

A séjourné 1 nuit

Well appointed property with top notch service. In a central location to both cultural and nightlife attractions. Food, beverages, and amenities were all high quality.

Well appointed property with top notch service. In a central location to both cultural and nightlife attractions. Food, beverages, and amenities were all high quality.

8

Yanira

19 nov. 2025

·

A séjourné 5 nuits

The Hotel location is very convenient, access to Metro and Taxis, Bar was our ending point good cocktails, overall is in the smaller size you are paying for the location!

The Hotel location is very convenient, access to Metro and Taxis, Bar was our ending point good cocktails, overall is in the smaller size you are paying for the location!

10

John

7 mai 2024

·

A séjourné 2 nuits

Great location, great service, very good bar & restraunt

Great location, great service, very good bar & restraunt

8

Flavio

20 juil. 2023

·

A séjourné 2 nuits

Great hotel. Great location. Even better than Me Victoria. A super fun, very sexy place to stay at. Great customer service. Excellent cocktails. Just one little spot on it is the restaurant. Atico is not up to the level of the hotel. The hotel deserves better. Sorry... But I will go back very soon!

Great hotel. Great location. Even better than Me Victoria. A super fun, very sexy place to stay at. Great customer service. Excellent cocktails. Just one little spot on it is the restaurant. Atico is not up to the level of the hotel. The hotel deserves better. Sorry... But I will go back very soon!

8

Vanessa

1 mars 2025

·

A séjourné 2 nuits

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

This hotel was super clean, and in a great location. It is pretty much walking distance from the main area. The service and staff was amazing. However, it was just a little loud at night due to the noise coming from outside. Other than that, the hotel was a great choice. My favorite spot was the terrace on floor 6. Amazing view.

10

Christopher

27 sept. 2024

·

A séjourné 5 nuits

Elegant, beautiful and quiet. Excellent terrace bar and restaurant. Beautiful breakfast. Staff were friendly and accommodating, provided private transportation for early arrival at airport.

Elegant, beautiful and quiet. Excellent terrace bar and restaurant. Beautiful breakfast. Staff were friendly and accommodating, provided private transportation for early arrival at airport.

10

Sin

11 janv. 2023

·

A séjourné 19 363 nuits

Excellent hotel at excellent location. Breakfast service and quality of food including cook to order are top notch. Special mention to the champagne, packaged water and treats that’s are made available next to the lift, as you return from a day of sightseeing, is especially welcoming.

Excellent hotel at excellent location. Breakfast service and quality of food including cook to order are top notch. Special mention to the champagne, packaged water and treats that’s are made available next to the lift, as you return from a day of sightseeing, is especially welcoming.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

8

victor

24 août 2026

·

A séjourné 1 nuit

ras

ras

10

Nabil

24 janv. 2026

·

A séjourné 4 nuits

La chambre étais propre avec moquette au sol pour les période d’hiver , ces vraiment important et impeccable

La chambre étais propre avec moquette au sol pour les période d’hiver , ces vraiment important et impeccable

10

Youssef

27 nov. 2025

·

A séjourné 3 nuits

Excellent emplacement, Hotel propre, Staff au petit soin et très professionnel. Je recommande à 100%

Excellent emplacement, Hotel propre, Staff au petit soin et très professionnel. Je recommande à 100%

10

Katia

28 mars 2025

·

A séjourné 4 nuits

Bel hôtel, trésor bien situé, et accessible à tout. Magasins, restaurants, musées, parcs. Idéal pour visiter et faire du shopping.

Bel hôtel, trésor bien situé, et accessible à tout. Magasins, restaurants, musées, parcs. Idéal pour visiter et faire du shopping.

6

Marc

14 avr. 2022

·

A séjourné 3 nuits

La superficie annoncée de la chambre ne correspond pas à la réservation . Nous avons changé 3 fois de chambre en moins de 24h!!!et ça ne correspondait toujours pas..

La superficie annoncée de la chambre ne correspond pas à la réservation . Nous avons changé 3 fois de chambre en moins de 24h!!!et ça ne correspondait toujours pas..

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 12:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

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Prix pour les dates à venir

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octobre 2026

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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Cet hébergement assure votre transfert depuis l'aéroport (prestation pouvant donner lieu à un supplément). Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. La carte de paiement présentée à l'enregistrement doit être la même que celle utilisée au moment de la réservation. Vous devez contacter l'établissement avant votre arrivée afin de confirmer votre identité si le détenteur de la carte de paiement ne figure pas sur la réservation.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Cet hôtel placera une autorisation correspondant au montant de la première nuit de votre séjour, taxes comprises, pour toutes les réservations réglées sur place et non au moment de la réservation.

Conformément aux réglementations nationales, les transactions en espèces effectuées dans cet hébergement ne peuvent pas dépasser 1000 EUR. Pour plus d'informations, veuillez contacter l'hébergement aux coordonnées figurant dans la confirmation de réservation.
Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.

Le petit déjeuner buffet coûte environ 29.32 EUR par personne
Navette aéroport : 110 EUR par véhicule, aller simple, maximum 5 passager(s)
Frais pour le parking en libre-service : 39 EUR par nuit
Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
Lit d'appoint : 150.0 EUR par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.