Ibis Budget Madrid Calle 30

I booked this hotel simply because I needed an affordable option during a very busy weekend in Madrid, when many hotels were fully booked due to the NFL game. Unfortunately, the experience was terrible. The only positive thing is the location: although not close to the main attractions, it is near a metro station with easy access to central Madrid. Everything else was disappointing. You have to request a hairdryer at reception and return it immediately after use. The room key kept running out of battery, forcing me to repeatedly go back to reception to get the door opened. The biggest issue was the temperature. I stayed during the first week of November, and the hotel had already switched to winter mode, meaning the air conditioning only provided heating. Madrid was still quite warm, the windows barely opened (around 5 cm), and the room faced a busy avenue, making it impossible to sleep with the windows open. The room was unbearably hot, like a sauna, and I barely slept for two nights. When I complained, reception simply apologised without offering any solution. Other issues included only one basic soap provided for both body and hair, no conditioner, several broken light bulbs, an extremely noisy plastic-like mattress protector and ridiculously small bath towels. I understand this is an Ibis Budget, and I wasn’t expecting much comfort. However, being a budget hotel should not mean compromising basic comfort and consideration for guests.

staff lost my reservation

Stayed here for one night with my young lad whilst visiting Madrid for the football stadium tours. 15 min walk from the train station, nice modern clean hotel. In a decent area with shops and restaurants (inc a McDonald’s 2 mins away). Comfortable room with a comfy bed and good shower / tv etc. Ideal place for a night or two with a good little breakfast.

Limpeza de boa qualidade, funcionários prestativos, café da manhã nota 6.

El hotel es correcto y funcional para estancias cortas. Las habitaciones son algo pequeñas y el baño con poca (bastante poca) privacidad, esta bien para parejas o familia pero puede ser incómodo si no hay confianza.