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Mercure Istanbul Bomonti

106 US$

/natt

Snitt för oktober

Mercure Istanbul Bomonti - Lobby

Mercure Istanbul Bomonti - Rum

Mercure Istanbul Bomonti - Rum

Mercure Istanbul Bomonti - Restaurang

Mercure Istanbul Bomonti - Badrum

Priser för Mercure Istanbul Bomonti

Välj datum för att se priser och tillgänglighet.

106 US$

/natt

Snitt för oktober

Genomsnittliga priser per månad

På Mercure Istanbul Bomonti är priset per natt i genomsnitt 86 US$ under den billigaste månaden (juli) och 159 US$ under den dyraste månaden (april), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Mercure Istanbul Bomonti efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	113 US$
februari	106 US$
mars	116 US$
april	159 US$
maj	126 US$
juni	128 US$
juli	86 US$
augusti	90 US$
september	157 US$
oktober	106 US$
november	100 US$
december	101 US$

Dyrast: april (ca 159 US$)

Billigast: juli (ca 86 US$)

Om detta boende

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage. Här erbjuds inomhuspool, bastu och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift.

Bekvämligheter

Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage. Här erbjuds inomhuspool, bastu och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift.

Företagsfaciliteter

Gäster har tillgång till bland annat business-service dygnet runt, gratis dagstidningar i lobbyn och kemtvätt/tvättjänster. Planerar du ett event i Istanbul? På detta hotell finns det event- och konferensutrymmen på upp till 323 kvadratmeter, däribland konferensrum. Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och parkering (avgift tillkommer) finns på plats.

Måltider

Detta hotell har 2 restauranger och erbjuder också möjligheten att stanna på rummet och nyttja dess rumsservice dygnet runt. Koppla av med en drink på en av boendets 2 barer/lounger. Frukostbuffé serveras dagligen mot en avgift från 07.30 till 10.30.

Rum

Känn dig som hemma i ett av de 203 rummen med minibar och LCD-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och satellit-tv erbjuder underhållning. Privat badrum med dusch, gratis toalettartiklar och hårtorkar. På rummet finns telefon, värdeförvaringsskåp och kaffe- och tebryggare.

Läge

Mercure Istanbul Bomonti placerar dig mitt i Istanbul, en 2 min med bil från Taksim-torget och 7 min från Süleymaniyes moské. Detta hotell i lyxstil ligger 6,8 km från Grand Bazaar och 6,9 km från Topkapi-palatset.

Vad finns i närheten

CITY'S Nişantaşıs shoppingcenter(0.7 miles)
Lutfi Kirdar Convention and Exhibition Centre(0.8 miles)
Istanbul Congress Center(0.9 miles)
Amerikan hastanesi(0.9 miles)
Istanbul Cevahir shopping och nöjescenter(1 miles)
Hastanesi Memorial Hospital(1.1 miles)
Acibadem Taksim sjukhus(1.2 miles)
Mecidiyekoy-torget(1.3 miles)
Taksim-torget(1.3 miles)
Trump Towers Istanbul(1.3 miles)
Istiklal-avenyn(1.6 miles)
Tupras Stadium(1.7 miles)
Dolmabahçepalatset(1.8 miles)
Yildiz(1.9 miles)
Bosporen(1.9 miles)
Istanbul (IST)(24.4 miles)
Sabiha Gokcen International Airport (SAW)(26.1 miles)

Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice

Läge

Ergenekon Cad. No:62/A Bomonti Sisli, Cumhuriyet, Istanbul, Turkiet

CITY'S Nişantaşıs shoppingcenter (0.7 miles)

Lutfi Kirdar Convention and Exhibition Centre (0.8 miles)

Istanbul Congress Center (0.9 miles)

Amerikan hastanesi (0.9 miles)

Istanbul Cevahir shopping och nöjescenter (1 miles)

Hastanesi Memorial Hospital (1.1 miles)

Mer platsinformation

Rumsalternativ

6

Svit Executive - 1 dubbelsäng - utsikt mot staden

Information om rummet

1 Dubbelsäng

Sovplats 2

Uppvärmning

Wi-Fi (gratis)

Privat badrum

4

Svit Deluxe - flera sängar - utsikt mot staden (Family)

Information om rummet

1 Dubbelsäng

och

2 Enkelsängar

Sovplats 4

969 ft²

Balkong

Uppvärmning

Wi-Fi (gratis)

Bäddsoffa

4

Tvåbäddsrum Deluxe - flera sängar - utsikt mot staden

Information om rummet

1 Dubbelsäng

och

1 Enkelsäng

Sovplats 2

463 ft²

Uppvärmning

Wi-Fi (gratis)

Bäddsoffa

6

Privilege - Rum - 1 dubbelsäng

Information om rummet

1 Dubbelsäng

Sovplats 2

Uppvärmning

Wi-Fi (gratis)

Privat badrum

12

Familjesvit - utsikt mot staden

Information om rummet

2 Dubbelsängar

Sovplats 5

Uppvärmning

Wi-Fi (gratis)

Privat badrum

5

Presidential-rum - flera sängar - utsikt mot staden

Information om rummet

2 Extra Stora Dubbelsängar

Uppvärmning

Wi-Fi (gratis)

Privat badrum

7

Familjerum - 2 dubbelsängar - anslutande rum - utsikt mot staden

Information om rummet

2 Dubbelsängar

Sovplats 4

700 ft²

Uppvärmning

Wi-Fi (gratis)

Privat badrum

3

Standard dubbelrum - 1 dubbelsäng - utsikt mot staden

Information om rummet

1 Dubbelsäng

Sovplats 2

301 ft²

Uppvärmning

Wi-Fi (gratis)

Privat badrum

3

Superior tvåbäddsrum - flera sängar

Information om rummet

1 Dubbelsäng

och

1 Enkelsäng

Sovplats 2

366 ft²

Uppvärmning

Wi-Fi (gratis)

Bäddsoffa

Gästrecensioner för Mercure Istanbul Bomonti

7.6

Bra

Baserat på 551 verifierade recensioner

Vem bor här?

Företag

40%

Par

16%

Familj

25%

Grupper

18%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Recensioner av Mercure Istanbul Bomonti beskriver ett centralt läge med mestadels rymliga rum och många kommentarer om vänlig personal och renlighet, balanserat av återkommande rapporter om ojämn städning och underhållsproblem som opålitlig uppvärmning eller fluktuerande duschtemperaturer.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Recensioner av Mercure Istanbul Bomonti beskriver ett centralt läge med mestadels rymliga rum och många kommentarer om vänlig personal och renlighet, balanserat av återkommande rapporter om ojämn städning och underhållsproblem som opålitlig uppvärmning eller fluktuerande duschtemperaturer.

Återkopplingen gällande faciliteterna är blandad: en del uppskattade spat, medan andra tyckte att poolen och spat var kalla, dåligt underhållna och parkeringen dyr eller svår att använda. Maten varierar från beröm för den anslutna restaurangen och god mat till klagomål om svag eller illa hanterad frukost och sahur-service. Läget beskrivs som centralt och livligt, även om några nämner kraftig trafik eller ett mindre tilltalande närområde. Förvänta dig en bekväm vistelse med varierande standard.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Återkopplingen om faciliteterna är blandad: vissa gäster gillade spat, medan flera recensioner nämner en kall, dåligt underhållen pool/spa och parkering som är betald eller svår att komma åt.

Relaterade gästrecensioner

4

H

27 jan. 2025

·

Stannade 4 nätter

We kregen tijdens het douchen telkens warm water en dan weer koud water. Personeel in de parkeergarage was enorm arrogant.

We kregen tijdens het douchen telkens warm water en dan weer koud water. Personeel in de parkeergarage was enorm arrogant.

4

ÖZLEM

22 maj 2023

·

Stannade 1 natt

Maalesef li Türk lere ilgi azdı. Tamamen yabancı odaklı bir otel. Otopark ücreti 150 tl alınması da hiç hoş değil di çünkü bize ücretli olduğu söylenmedi. Vale hizmeti yok otoparka park edin denildi ama ücret alınıyor. Kahvaltı da çok zayıftı

Maalesef li Türk lere ilgi azdı. Tamamen yabancı odaklı bir otel. Otopark ücreti 150 tl alınması da hiç hoş değil di çünkü bize ücretli olduğu söylenmedi. Vale hizmeti yok otoparka park edin denildi ama ücret alınıyor. Kahvaltı da çok zayıftı

2

Ali

7 jan. 2025

·

Stannade 1 natt

Otopark hizmeti oldugu icin aldım ama otelin otoparkının girisi cok alcak oldugu icin özel otoparka 500 tl karsılıgında aracımı park ettim. En azından alcak otopark girisi diye bildirilebilirdi

Otopark hizmeti oldugu icin aldım ama otelin otoparkının girisi cok alcak oldugu icin özel otoparka 500 tl karsılıgında aracımı park ettim. En azından alcak otopark girisi diye bildirilebilirdi

8

Matthew

18 jan. 2025

·

Stannade 5 nätter

I like the Mercure because most of the staff was nice. Except the belle spa, multiple times I tried to get a package to relax. And was ignored. Multiple times. The food was great though and staff was always cleaning.

I like the Mercure because most of the staff was nice. Except the belle spa, multiple times I tried to get a package to relax. And was ignored. Multiple times. The food was great though and staff was always cleaning.

8

Emrullah

18 feb. 2025

·

Stannade 4 nätter

Wir haben dort 4 Nächte verbracht. Die Unterkunft kann ich nur weiterempfehlen. Die Zimmern sind groß. Spa bereich ist sehr schön

Wir haben dort 4 Nächte verbracht. Die Unterkunft kann ich nur weiterempfehlen. Die Zimmern sind groß. Spa bereich ist sehr schön

10

Bilge

18 nov. 2025

·

Stannade 3 nätter

Gayet temiz ve güzel bir otel,eşyalar yeni ve modern.bircok yere yakin.tek begenmedigim yani otoparkina ayri ucret odememizdi.sonucta otelde kalanlar icin uceetsiz olabilirdi indirim yapmak yerine

Gayet temiz ve güzel bir otel,eşyalar yeni ve modern.bircok yere yakin.tek begenmedigim yani otoparkina ayri ucret odememizdi.sonucta otelde kalanlar icin uceetsiz olabilirdi indirim yapmak yerine

8

Nadia

9 dec. 2023

·

Stannade 3 nätter

Piscine spa froide . Après le passage de femme de ménage le sol est noir .pas de bouteille d eau, j ai réclamé Après un monsieur frappa à la porte il me les a donnés. Bord de piscine non entretenu. PERSONNELS De SPA ont refusé de laisser ma femme à accéder au hammam après 1 heure ils ont accepté. Bref hôtel Top mais très mauvaise gestion. On dirait pas que c est le groupe accor

Piscine spa froide . Après le passage de femme de ménage le sol est noir .pas de bouteille d eau, j ai réclamé Après un monsieur frappa à la porte il me les a donnés. Bord de piscine non entretenu. PERSONNELS De SPA ont refusé de laisser ma femme à accéder au hammam après 1 heure ils ont accepté. Bref hôtel Top mais très mauvaise gestion. On dirait pas que c est le groupe accor

2

Nigar

4 nov. 2024

·

Stannade 5 nätter

Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.

Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Flera gäster noterar rena rum, men flera recensioner rapporterar smutsiga badrum, lukter, slarvig städning och att saker inte fylls på.

Relaterade gästrecensioner

2

Sajjad

6 okt. 2024

·

Stannade 4 nätter

I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience.

I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience.

10

Ercan

27 jan. 2026

·

Stannade 1 natt

Trevligt och rent rum, personalen väldigt trevliga och serviceminded.

Trevligt och rent rum, personalen väldigt trevliga och serviceminded.

2

Idil Banu

10 aug. 2025

·

Stannade 2 nätter

Dort habe ich corona virus gekrickt überall bad schmutzig nie wider

Dort habe ich corona virus gekrickt überall bad schmutzig nie wider

10

Alihan

20 jan. 2026

·

Stannade 3 nätter

Oda temiz

Oda temiz

4

Dilber

3 nov. 2025

·

Stannade 4 nätter

es kam kein tgl. Wasser, Handtücher und Toillettenpapier wir hatten 2 Zimmer für 4 Personen - richtig schlecht

es kam kein tgl. Wasser, Handtücher und Toillettenpapier wir hatten 2 Zimmer für 4 Personen - richtig schlecht

8

Nadia

9 dec. 2023

·

Stannade 3 nätter

Piscine spa froide . Après le passage de femme de ménage le sol est noir .pas de bouteille d eau, j ai réclamé Après un monsieur frappa à la porte il me les a donnés. Bord de piscine non entretenu. PERSONNELS De SPA ont refusé de laisser ma femme à accéder au hammam après 1 heure ils ont accepté. Bref hôtel Top mais très mauvaise gestion. On dirait pas que c est le groupe accor

Piscine spa froide . Après le passage de femme de ménage le sol est noir .pas de bouteille d eau, j ai réclamé Après un monsieur frappa à la porte il me les a donnés. Bord de piscine non entretenu. PERSONNELS De SPA ont refusé de laisser ma femme à accéder au hammam après 1 heure ils ont accepté. Bref hôtel Top mais très mauvaise gestion. On dirait pas que c est le groupe accor

8

Luke

7 feb. 2025

·

Stannade 4 nätter

Friendly staff. Was quick to call lifts/elevators! Big room and very clean. Attached restaurant Zarif is great. Good value and service really good.

Friendly staff. Was quick to call lifts/elevators! Big room and very clean. Attached restaurant Zarif is great. Good value and service really good.

4

Basse

28 okt. 2023

·

Stannade 5 nätter

Var på konferens o bodde här 5 nätter. Jag o mina kollegor och även andra på konferensen var överens att det här var ett dåligt hotell. Exempel -mitt rum hade 1 hängare (för alla skjortor o kostymer), ingen strykbräda, ingen stol vid skrivbordet, rummet städas inte eller dåligt, TV satt snett framför sängen, man behövde påminna om att fylla på toapapper och det luktade rök.

Var på konferens o bodde här 5 nätter. Jag o mina kollegor och även andra på konferensen var överens att det här var ett dåligt hotell. Exempel -mitt rum hade 1 hängare (för alla skjortor o kostymer), ingen strykbräda, ingen stol vid skrivbordet, rummet städas inte eller dåligt, TV satt snett framför sängen, man behövde påminna om att fylla på toapapper och det luktade rök.

10

Saman Wahed

4 sep. 2025

·

Stannade 11 nätter

Very friendly very clean by

Very friendly very clean by

2

Nigar

4 nov. 2024

·

Stannade 5 nätter

Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.

Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är ofta rymliga och, för vissa, lugna, men andra tyckte att de var små eller daterade, med hårda madrasser och problem som opålitlig uppvärmning, drag eller ojämn varmvattenförsörjning; några nämnde felaktiga bekvämligheter.

Relaterade gästrecensioner

4

H

27 jan. 2025

·

Stannade 4 nätter

We kregen tijdens het douchen telkens warm water en dan weer koud water. Personeel in de parkeergarage was enorm arrogant.

We kregen tijdens het douchen telkens warm water en dan weer koud water. Personeel in de parkeergarage was enorm arrogant.

4

Sulaiman

19 okt. 2024

·

Stannade 4 nätter

The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone.

The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone.

10

Stefanie

30 okt. 2024

·

Stannade 4 nätter

Es hat uns sehr gut gefallen, zimmer war sehr schön

Es hat uns sehr gut gefallen, zimmer war sehr schön

8

Emrullah

18 feb. 2025

·

Stannade 4 nätter

Wir haben dort 4 Nächte verbracht. Die Unterkunft kann ich nur weiterempfehlen. Die Zimmern sind groß. Spa bereich ist sehr schön

Wir haben dort 4 Nächte verbracht. Die Unterkunft kann ich nur weiterempfehlen. Die Zimmern sind groß. Spa bereich ist sehr schön

8

Seta

7 dec. 2025

·

Stannade 3 nätter

Oda büyüklüğü

Oda büyüklüğü

8

Luke

7 feb. 2025

·

Stannade 4 nätter

Friendly staff. Was quick to call lifts/elevators! Big room and very clean. Attached restaurant Zarif is great. Good value and service really good.

Friendly staff. Was quick to call lifts/elevators! Big room and very clean. Attached restaurant Zarif is great. Good value and service really good.

2

Serkan

6 nov. 2024

·

Stannade 2 nätter

I order a room with balcony But didnt have balcony when i arrived i was upset

I order a room with balcony But didnt have balcony when i arrived i was upset

10

Azeela

18 okt. 2024

·

Stannade 4 nätter

A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof.

A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof.

6

Ayhan

11 mars 2025

·

Stannade 1 natt

Otel güzel, tavsiye ederim ama bu sefer oda biraz küçüktü..

Otel güzel, tavsiye ederim ama bu sefer oda biraz küçüktü..

2

Nigar

4 nov. 2024

·

Stannade 5 nätter

Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.

Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Många gäster berömmer vänlig och hjälpsam personal, men flera recensioner beskriver oförskämdhet, långsamma eller avvisande svar, förseningar vid incheckning och ohjälpsam spa- eller parkeringspersonal.

Relaterade gästrecensioner

4

H

27 jan. 2025

·

Stannade 4 nätter

We kregen tijdens het douchen telkens warm water en dan weer koud water. Personeel in de parkeergarage was enorm arrogant.

We kregen tijdens het douchen telkens warm water en dan weer koud water. Personeel in de parkeergarage was enorm arrogant.

2

Sadek

6 jan. 2025

·

Stannade 7 nätter

The staff were vey rude and we were trap in this hotel like prisoners, the room were always dirty and. It done properly was shocked by mercur hôtel this hotel should be closed.

The staff were vey rude and we were trap in this hotel like prisoners, the room were always dirty and. It done properly was shocked by mercur hôtel this hotel should be closed.

2

Olivier

5 jan. 2025

·

Stannade 1 natt

Worst hotel ever. The entire staff was just so bad and wrong with every customer. Don’t go there.

Worst hotel ever. The entire staff was just so bad and wrong with every customer. Don’t go there.

10

Amir

31 juli 2025

·

Stannade 7 nätter

Ela was extremely friendly and helpful she also helped us with a tour of the islands.

Ela was extremely friendly and helpful she also helped us with a tour of the islands.

2

yunus

6 juni 2023

·

Stannade 1 natt

Ipv 14:00 kon ik pas 15:40 mijn kamer binnen..

Ipv 14:00 kon ik pas 15:40 mijn kamer binnen..

8

Matthew

18 jan. 2025

·

Stannade 5 nätter

I like the Mercure because most of the staff was nice. Except the belle spa, multiple times I tried to get a package to relax. And was ignored. Multiple times. The food was great though and staff was always cleaning.

I like the Mercure because most of the staff was nice. Except the belle spa, multiple times I tried to get a package to relax. And was ignored. Multiple times. The food was great though and staff was always cleaning.

10

Ercan

27 jan. 2026

·

Stannade 1 natt

Trevligt och rent rum, personalen väldigt trevliga och serviceminded.

Trevligt och rent rum, personalen väldigt trevliga och serviceminded.

10

Ercan

25 dec. 2025

·

Stannade 3 nätter

Fin service, och trevlig uppgradering

Fin service, och trevlig uppgradering

10

Sevik

3 nov. 2024

·

Stannade 5 nätter

Super Hotel, belebte Umgebung & sehr guter Service, vor allem die Zimmerreinigung Fatma

Super Hotel, belebte Umgebung & sehr guter Service, vor allem die Zimmerreinigung Fatma

10

Ahmad

5 nov. 2024

·

Stannade 8 nätter

Very nice place, would definitely recommend. 10/10 the staff truly made it special. From the warm welcome at check-in to the attentive service throughout, they went out of their way to ensure I had a great experience. Especially the Egyptian staff who helped us and talked Arabic with us. They were always helpful, friendly, and professional. I highly recommend this hotel and look forward to returning!

Very nice place, would definitely recommend. 10/10 the staff truly made it special. From the warm welcome at check-in to the attentive service throughout, they went out of their way to ensure I had a great experience. Especially the Egyptian staff who helped us and talked Arabic with us. They were always helpful, friendly, and professional. I highly recommend this hotel and look forward to returning!

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Generellt sett centralt och livligt, nära caféer och sevärdheter, även om några nämner kraftig trafik eller ett mindre tilltalande närområde.

Relaterade gästrecensioner

10

HANI

4 maj 2025

·

Stannade 1 natt

This is my second time booking at this luxury hotel, the service is very good, the cleanliness is high quality, the security is excellent, however I recommend leaving your jewelry and money in the safe with the secret codes. The location is close to cafes, restaurants and other nice entertainment places, the hotel is adjacent to Armada Mall, I recommend it.

This is my second time booking at this luxury hotel, the service is very good, the cleanliness is high quality, the security is excellent, however I recommend leaving your jewelry and money in the safe with the secret codes. The location is close to cafes, restaurants and other nice entertainment places, the hotel is adjacent to Armada Mall, I recommend it.

4

Sulaiman

19 okt. 2024

·

Stannade 4 nätter

The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone.

The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone.

10

Yasin

23 sep. 2025

·

Stannade 4 nätter

Ich finde das Hotel okay war sauber und zentral und Preisleistung war auch gut

Ich finde das Hotel okay war sauber und zentral und Preisleistung war auch gut

10

Bilge

18 nov. 2025

·

Stannade 3 nätter

Gayet temiz ve güzel bir otel,eşyalar yeni ve modern.bircok yere yakin.tek begenmedigim yani otoparkina ayri ucret odememizdi.sonucta otelde kalanlar icin uceetsiz olabilirdi indirim yapmak yerine

Gayet temiz ve güzel bir otel,eşyalar yeni ve modern.bircok yere yakin.tek begenmedigim yani otoparkina ayri ucret odememizdi.sonucta otelde kalanlar icin uceetsiz olabilirdi indirim yapmak yerine

10

Sevik

3 nov. 2024

·

Stannade 5 nätter

Super Hotel, belebte Umgebung & sehr guter Service, vor allem die Zimmerreinigung Fatma

Super Hotel, belebte Umgebung & sehr guter Service, vor allem die Zimmerreinigung Fatma

10

Silvia

15 nov. 2024

·

Stannade 4 nätter

El hotel está muy bien y la relación calidad/precio es buena. La zona donde está es un poco fea, aunque están trabajando para mejorarla.

El hotel está muy bien y la relación calidad/precio es buena. La zona donde está es un poco fea, aunque están trabajando para mejorarla.

10

Azeela

18 okt. 2024

·

Stannade 4 nätter

A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof.

A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Maten på platsen är blandad: flera berömmer den anslutna Zarif-restaurangen och den goda maten, medan andra rapporterar svag eller illa hanterad frukost och dålig sahur-service.

Relaterade gästrecensioner

4

ÖZLEM

22 maj 2023

·

Stannade 1 natt

Maalesef li Türk lere ilgi azdı. Tamamen yabancı odaklı bir otel. Otopark ücreti 150 tl alınması da hiç hoş değil di çünkü bize ücretli olduğu söylenmedi. Vale hizmeti yok otoparka park edin denildi ama ücret alınıyor. Kahvaltı da çok zayıftı

Maalesef li Türk lere ilgi azdı. Tamamen yabancı odaklı bir otel. Otopark ücreti 150 tl alınması da hiç hoş değil di çünkü bize ücretli olduğu söylenmedi. Vale hizmeti yok otoparka park edin denildi ama ücret alınıyor. Kahvaltı da çok zayıftı

2

Sajjad

6 okt. 2024

·

Stannade 4 nätter

I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience.

I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience.

8

Matthew

18 jan. 2025

·

Stannade 5 nätter

I like the Mercure because most of the staff was nice. Except the belle spa, multiple times I tried to get a package to relax. And was ignored. Multiple times. The food was great though and staff was always cleaning.

I like the Mercure because most of the staff was nice. Except the belle spa, multiple times I tried to get a package to relax. And was ignored. Multiple times. The food was great though and staff was always cleaning.

8

Luke

7 feb. 2025

·

Stannade 4 nätter

Friendly staff. Was quick to call lifts/elevators! Big room and very clean. Attached restaurant Zarif is great. Good value and service really good.

Friendly staff. Was quick to call lifts/elevators! Big room and very clean. Attached restaurant Zarif is great. Good value and service really good.

2

Mutlu

2 apr. 2024

·

Stannade 1 natt

Sahur kahvaltısı tambir fiyasko sahurda hakkımız olan yemekleri vermediler sabah kahvaltısı için omlet yaptıklarını söylediler ben ekstra para ödeyerek kahvaltı alıyorum ama maalesef aşçıya yalvardım bir omlet yapması için ve mutfakta söyledim durdu birkişiyim ben yapamam diye oruç tutmak ikinci sınıf insan muamelesi görmek değildir

Sahur kahvaltısı tambir fiyasko sahurda hakkımız olan yemekleri vermediler sabah kahvaltısı için omlet yaptıklarını söylediler ben ekstra para ödeyerek kahvaltı alıyorum ama maalesef aşçıya yalvardım bir omlet yapması için ve mutfakta söyledim durdu birkişiyim ben yapamam diye oruç tutmak ikinci sınıf insan muamelesi görmek değildir

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Ercan

27 jan. 2026

·

Stannade 1 natt

Trevligt och rent rum, personalen väldigt trevliga och serviceminded.

Trevligt och rent rum, personalen väldigt trevliga och serviceminded.

10

Ercan

25 dec. 2025

·

Stannade 3 nätter

Fin service, och trevlig uppgradering

Fin service, och trevlig uppgradering

10

Resul

25 dec. 2025

·

Stannade 1 natt

Väldigt trevlig uppgradering

Väldigt trevlig uppgradering

2

FARZAD

16 sep. 2026

·

Stannade 1 natt

tavsiye etmem pomipsko oteli

tavsiye etmem pomipsko oteli

2

Elham

4 sep. 2026

·

Stannade 5 nätter

The room smell really bad.Never back to this hotel . I asked other guests and they all had the same problem. Very bad smell from the drain.. this hotel is far from being 5 starts . Max 3 starts

The room smell really bad.Never back to this hotel . I asked other guests and they all had the same problem. Very bad smell from the drain.. this hotel is far from being 5 starts . Max 3 starts

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 14:00 till 23:59

Innan 12:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

oktober 2026

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $137	30 $94	31 $92

november 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Boendet erbjuder transfer från flygplats (avgifter kan tillkomma). Gäster måste kontakta boendet 24 timmar innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen för att arrangera hämtning. Personalen i receptionen välkomnar gästerna vid ankomst. Kreditkortet som användes för bokningen måste uppvisas av kortinnehavaren vid incheckning tillsammans med motsvarande fotolegitimation. Andra arrangemang måste samordnas med boendet före ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Namnet på kreditkortet som används vid incheckning för att betala för oförutsedda utgifter måste vara detsamma som huvudnamnet på rumsbokningen.
Boendet accepterar kreditkort, bankkort och kontanter.
Boendet förbehåller sig rätten att reservera belopp på gästens kreditkort före ankomst.
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.

Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Djur och assistanshundar är ej tillåtna.
Höjdbegränsning gäller för parkering.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.

Företagsuppgifter

Boendets registreringsnummer 14626

Avgift för frukostbuffé: EUR 25 per person (ungefärligt pris)
Avgift för flygtransfer: EUR 65 per fordon (enkel resa)
Avgift för parkering under tak: EUR 8 per natt (möjlighet att köra ut och komma tillbaka)
Avgifter för parkering under tak efter utcheckning: EUR 8 per natt
Avgift för extrasäng: EUR 20.0 per natt

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.