Amadi Panorama Hotel

Be very careful especially if you are booking via Hotels.com. Evidenced by other talking to other guests as well as our own experience. They sent an email a day before our stay asking for local taxes in order to secure the room - which on inspection later turned out to be £40 overcharged compared with the Hotels.com invoice. They sent an email the day we left advising €607 would be deducted additionally. Whilst the latter turned out to be an error, dealing with Hotels.com (who are actually Expedia) turned out to be an unpleasant experience. I had to raise my voice to get the initial call handler to escalate and the complaint was not once acknowledged. After 80 minutes I managed to get the excess tax refunded. Wholly unpleasant. Other travellers mentioned charges to cards being a problem. BE VERY AWARE

Prima kamer, met alle voorzieningen die je nodig hebt, alleen de airco op onze kamer ( 814) kreeg het niet koel. Gelukkig nog niet warm in de nacht, dus lekker de ramen open gehad. Het ontbijt heeft zogenaamd een upgrade gehad, maar was beduidend minder dan tijdens ons laatste bezoek 2 weken geleden. Minder aanbod en geen mogelijkheid meer om een ei/ omelet vers te laten maken. Dat laten we de volgende keer maar voor wat het is. Verder wel echt een fijne uitvalsbasis voor de stad.

Not a lot in the free breakfast area. Room was kind of dirty, black marks up the walls and the floorboards felt and sounded like they were about to collapse. The smell of the hallways isn’t great and the walls are made out of paper meaning you can hear EVERYTHING from surrounding rooms. The shower was not clean and had build up on the head. Pillows on th need are practically just cushions. The TV doesn’t really work at all and the staff didn’t seem very interested generally. It’s ok if you won’t be spending much time in the hotel, and it’s very handy to get into Centraal and there’s a tram across the road. Shops right beside the hotel too. Not much else to say really.

Lekker ruimte in de kamer, met alle voorzieningen en een mooi uitzicht. Ontbijt is ook echt prima en de staff ontzettend behulpzaam en vriendelijk. Tram op slechts 5 minuten lopen, prima uitvalsbasis om de stad te ontdekken.

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