Green Sanctuary Hotel

Accueil froid. Peu d'explication sur le fonctionnement de la place.

La courtoisie du personnel, un service impeccable, tranquillité et une belle piscine

Très bon petit déjeuner et le personnel est charmant Mais c'est quand même bien cher, c'est le prix d'un hôtel 3 étoiles en france ! Et il a fallu insister pour payer le prix prévu en carte bleu

This hotel is adorable and perfect for travellers who want to save some money while staying in the jungle. The pool is small and intimate - perfect for plunges and cooling off while sun tanning, the yoga Shala overlooking the jungle is beautiful and staff are so friendly. Only issues I had here was I could hear the person in the next room over moving and coughing all night (no sound proofing and very thin walls with the shipping container design) and the bathroom and bed area had ants all of the walls (this isn’t a sanitation thing, it’s just the season in CR). Staff provided me with ant spray to control the spread and it seemed to work after a few hours. As long as you know about the thin walls and potential bugs based on the season in Nosara, this place is great. I also want too happy that I booked a double room w a terrace view overlooking the mountains but was “upgraded” to a triple room with a garden walk-out. As a solo traveller I wanted to more secluded double room w mountain terrace and didn’t want the extra bed. They had given my room to someone else by the time I checked in and didn’t want to honour my specific room booking type.

I rarely leave negative reviews, but I feel it’s important to share my experience. Upon arrival, the room was extremely hot and the air conditioning was not on. There were large insects throughout the unit despite doors and screens being closed. I immediately brought this to the attention of the front desk. I was told there was nothing they could do and was not offered an alternative room. I could not afford to relocate on short notice, so I remained for the two nights. By the second day, the room developed a visible ant infestation. At approximately 8 PM, I was provided with a can of insect spray and expected to address the issue myself. Additionally, I intended to use the in-room safe during the day, but it was not functional due to missing batteries. Throughout the stay, I felt uneasy and uncomfortable. While I understand this is an eco-style property in a tropical location, the level of heat and insect presence went beyond what I would consider reasonable for a hotel stay. This property may suit travelers who are comfortable with a very open-air, rustic experience. However, for guests expecting a sealed, climate-controlled room, this may not meet expectations.