Name: Grand Hotel Pomorie - Medical spa
Address: 5 Prof. Stoyanov Str, Pomorie, Bulgaria, Pomorie, Burgas, Bulgaria
Rating: 8.5

Guest reviews

8.5

Very good

Based on 2,136 verified reviews

Facilities

8

Cleanliness

8.1

Rooms

8.2

Service

7.6

Location

8.2

Dining

8.1

Who stays here?

Business

7%

Couple

29%

Family

39%

Group

14%

Solo

9%

8

Biser

Aug 27, 2025

·

Stayed 1 night

Good hotel close to beach with health centre and SPA

10

Rossitza

Aug 9, 2025

·

Stayed 4 nights

Exceptional spa and a lovely service. Everything is designed to make one's stay comfortable and beneficial for their health and well-being. The carpets needs refreshing, which is my only recommendation.

2

Stefan

Jul 13, 2025

·

Stayed 4 nights

Terrible property for 5 stars, smells like mold, there was no ac . They said is working and it was so hot in the room, the staff is extremely unfriendly- charge for coffee in the room also. No free parking and those bugs are everywhere upfront of hotel and inside, also balcony great view , but very old and huge spiders at night

6

Katia

Oct 7, 2024

·

Stayed 6 nights

The hotel needs improvements , customer service was great, specially in restaurant. Thank you to Ani, Valentine and others cooks and servers. Please forgive me for the names. Evenings and lunches, restaurant do not provide tap water to customers. We must to buy bottled water in plastics if we are trusty and this situation was very disappointing to us. The problem was that not choice to buy a glass bottle water. The food taste was great and there was good choice, but nothing like last year and previous years before. Overall, was not so bad, but nothing like before. Thank to people who works there very hard.

2

Ivana

Sep 2, 2024

·

Stayed 3 nights

You also have to pay BGN 30 for the beach! EVERYTHING IS paid separately from the price for the hotel, beach, spa center, food... The level is very low!! There is no one at the reception in the evening!! Nina Kondova, the manager (screaming, hysterical woman who ruined my whole vacation from the first day!! The first day she made me go down to the reception half-naked, after I called from the room next to me, asking them to send someone to open the door for me because I had locked myself. The a friend visited me for a few hours and she was screaming on the phone that I should pay him 65 more because he came to see me see for an hour is the hotel.. No respect! Very bad service! They don't create a calm atmosphere, only stress!

5 Prof. Stoyanov Str, Pomorie, Bulgaria

Location

Located in Pomorie, Grand Hotel Pomorie is in the city center and on the waterfront. The area's natural beauty can be seen at Pomorie Lake and Sunny Beach South, while Aqua Paradise and Luna Park are popular area attractions. Traveling with kids? Make time for Action Aquapark, or check out an event or a game at Nessebar Stadium.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

FAQs

Complimentary parking is available on-site, but it is limited.

A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Pets are allowed, with a maximum of one dog per room. A fee of EUR 15 per pet, per day applies, while service animals are exempt from fees.

Check-in starts at 3:00 PM and check-out ends at 12:00 PM. Early or late check-in/check-out may be available upon request.

Airport shuttle services are available, and arrangements can be made through the hotel.

The hotel features step-free entrances, wheelchair-accessible facilities in public areas, and accessible bathrooms. Elevators are available for easy access to different floors.

The hotel is situated in the city center of Pomorie, near Pomorie Central Beach, Pomorie Lake, and popular attractions like Aqua Paradise and Luna Park.

Yes, the hotel features two indoor swimming pools and one outdoor heated pool. The outdoor pool is seasonal and typically closed from October 15 to April 30.

Children are welcome at the hotel. The minimum age for children to stay for free is not specified, so it is advisable to contact the hotel for specific arrangements.

The hotel offers rollaway beds for a fee of EUR 18 per day. It is recommended to request confirmation for extra beds in advance.

Grand Hotel Pomorie - Medical spa

Amenities

Property description