Listen, this was the best hotel I have stayed in recently (and I've stayed in several from California to New York). My husband and I were visiting for one night. Antais checked us in. He is the perfect person for this job. He was professional and personable with such a refreshing attitude and genuine smile. Our room was clean and very comfortable & quiet. We enjoyed the breakfast the next morning. The entire setup was absolutely terrific as were the employees. When trying to open our door for the first time after checking in, it didn't take right away. A house keeper standing nearby asked "Ya got it?" and once we did, she just smiled and wished us a good evening ~ so kind. When getting a second cup of coffee at breakfast, the employee stated a fresh batch was brewing and it'll be out in 4 minutes which was perfect. Upon checking out, the lady was so kind and professional. We truly felt welcomed and so comfortable during our stay. We will be back, there's no doubt about it! Thank you for renewing my faith in the service industry with people who exemplify quality, character, and kindness. Kudos to all!! You made our weekend super special.
Listen, this was the best hotel I have stayed in recently (and I've stayed in several from California to New York). My husband and I were visiting for one night. Antais checked us in. He is the perfect person for this job. He was professional and personable with such a refreshing attitude and genuine smile. Our room was clean and very comfortable & quiet. We enjoyed the breakfast the next morning. The entire setup was absolutely terrific as were the employees. When trying to open our door for the first time after checking in, it didn't take right away. A house keeper standing nearby asked "Ya got it?" and once we did, she just smiled and wished us a good evening ~ so kind. When getting a second cup of coffee at breakfast, the employee stated a fresh batch was brewing and it'll be out in 4 minutes which was perfect. Upon checking out, the lady was so kind and professional. We truly felt welcomed and so comfortable during our stay. We will be back, there's no doubt about it! Thank you for renewing my faith in the service industry with people who exemplify quality, character, and kindness. Kudos to all!! You made our weekend super special.
