Star Vatican Rooms

The staff was friendly; however, there is not a front desk, which we knew but I expected someone to be around during the check in time. Instead you have to call and get someone to help you. At first they tried to tell me an address to go to but eventually they just said wait and someone came to us. Then we walked a couple of blocks away and our room was in a different location. The room was fine with clean sheets and looked like the description. The shower was in desperate need of cleaning as the grout lines were full of mold from top to bottom. Also the shower head sprayed water out of the sides as it has gone bad. We read in the description that luggage storage is available, this was true but not at star Vatican. They let us store in a separate hotel on the opposite side of the Vatican, about a half an hour away fyi.

Great location and unit was nice, only disappointed is elevator wasn’t all the way to ground level.

Very near the train station. The elevator doesn't go to the ground floor.

No place to leave the luggage, partial elevator only. The location is incredible and I appreciate the fact I was allowed to check in a bit earlier by mere coincidence, since there is no staff or a place to leave luggage while you wait for check in. It was a cold and rainy day and not being able to even get inside the property to wait would have been a disaster, since there is none in the office. I was ready to cancel and get a new hotel. They gave me room #5 next to the elevator. IMPOSSIBLE to sleep and be at peace. They have an old elevator that makes noise when people close the doors and it's constantly in use. Doesn't help you put the privacy note at the door. They still come in to do the service and 8am and wake you up. While the location is awesome, the rooms are big and it feels safe, I have mixed feelings about it. They also didn't let me check in late so I had to wait long hours for my flight at the airport. Hope it helps.

Cheap and easy to get to Vatican City. You can not leave your bags here after or before your stay. There is another place you can but it’s another 20 minute walk. There is no front desk so you can’t come down anytime and ask for assistance. They did give us an emergency number if you needed anything. Says free WiFi but didn’t work for me. The signal was nonexistent. Clean place and easily walking.

The attention of the Indian guy was the best, he was very kind, however, the girl at the reception was grumpy, she didn't respond to messages. It's important to mention 🚩it's not a hotel, it's a condominium and the access is not simple.

Issue with walking up to elevator on level 2 using stairs. Beware with luggage because elevator is also super small.

Seemed dodgy but ended up being amazing. Walking distance to every attraction Rome has in a very nice and safe area of the city. The building is very old but well kept with charm and the rooms are large and very clean. It's a little difficult to gain entry initially on first visit but if can get past that highly recommend

Great location, a couple blocks from St. Peter's square and Vatican. Very close to Metro station, bus stops , dining, shopping. Room was clean and quiet. Only negative thing was that it is not possible to check in before 2pm and the site listed to store luggage is at the hotel that manages the rooms and it is a cab ride away. These are rooms in an apartment building on a lovely street/neighborhood. Once you are in room with door codes and key to front door it is great. Checkout is easy, just leave front door key in room and then you can leave anytime. Towel/cleaning every day if you wish.The 2pm time listed to check-in is correct with no wiggle room. You supposedly can arrange for early check-in, but do so days before you arrive. There is no one onsite except 2-8pm except cleaning from 12-2pm. My advice is to alert the property a few days before if you need early check-in. I only emailed the day before and it was not soon enough. We finally got in room an hour early but only because the cleaner was there and helped us call and translate. Next time I will alert them days before if I need early check-in so can have codes before I arrive. Would definitely recommend it, just believe the times they list for check-in. There is not any wiggle room for showing up early. Also, begin a dialogue through Whatsapp with Star Vatican before you arrive, it will save you frustration when you arrive. Except for check in frustration, it was wonderful experience.

It was very close to the metro station and the Vatican. At the time we specified, an officer greeted us and escorted us to the other building. The room consisted of a bedroom and a small living room. The bed was very comfortable. Towels and shampoo were sufficient for the shower. There was also a water heater in the room. The entrance to the building was very secure, we had two keys, a password and a room card. We were very satisfied. I advise.

First of all, this is an appartment 'room', not a hotel. I needed to check-in remotely via phone since I arrived after 9 pm. Although sheets looked clean, there was no tissue, dresser and air conditioner. Bathroom was run down, drain was clogged whenever taking shower. Power supply was not stable so hair dryer didn't work after using 3min. But location was good I could go everyware using bus in 20-30 min. And price was also cheap, It is good value for money.

I was bitten by bed bugs in this hotel. I reported the incident to the management with pictures of the bed bugs, bed bug bites, and blood on sheets. The management moved me to another room. I have requested a refund but the management has not obliged. I request Expedia to expedite the refund.

Urine splashes on floor, dirty mirror, dirty sink and mold in shower. We reported to front desk. A young man came to inspect and he apologized. We left the room and when we returned it was still not clean. He made a poor effort. Ruined the feel of the stay.

After the issue with getting into the property (given no details about entering, miscommunication with staff, and not being met at our arranged time for almost an hour delay) we had a relatively good stay. Comfortable beds, clean appearance for rooms, clean bathroom. Lovely locations. Biggest negative was leaving with BED BUGS

We use other ratings and reviews to book so when we saw this property we decided to book. Quite disappointing. The location was good and central. We had two separate rooms Bathrooms were dirty and covered in mould. The shower head had barbs of growth on it the other was broken and water sprayed out everywhere. They did fix this after we complained but not the mould. The rooms are not sound proofed and if you’re unlucky to get the room near the main entrance every time someone enters the block the metal door slams. We had to go and buy ear plugs to help. The shower in one of the rooms was so small even though I’m a UK Size 12-14 I had to enter shower sideways. Beds were made but no clean cups and no spoons for the full 5 days we stayed. Breakfast is not on site as described but in a local cafe which is fine as long as they are open if not tough luck. Rome was amazing but would not book this accommodation again.

Apartment was very dirty, toilet wasn’t clean floors had a lot of dirt not washed

Struttura molto vicina a san pietro, arredamento luminoso ed accogliente. Però purtroppo la pulizia della stanza è stata veramente scarsa ed il letto rifatto molto male, solo tirato su la coperta di sopra e basta.

Very confusing check in as there are multiple properties, not just the one address shown in the property listing. Lady was rude on check in. Bed and sofa pull out were decent and clean. The shower was dirty with mold and did not drain properly. Lots of mold and standing in a splash-pad sized pool of water with the mold to attempt a clean shower… very disgusting!

Nettes Zimmer mit eigenem Badezimmer. An und Abreise unkompliziert und der Mitarbeiter war sehr freundlich und hilfsbereit. Die Lage war super. Wir konnten alles zu Fuß erreichen und das Viertel ist wirklich sehr schön. Leider war die Sauberkeit im Badezimmer mehr als ausbaufähig.

Poor cleanliness. Tile grout covered in mildew. Housekeeping included a set of clean towels and sloppy bed making. Nothing else. Front desk 12pm-8pm only. Lobby undergoing repair. Street blocked at multiple points due to construction. Minimal toiletries included shower soap, bar soap, 2 shower caps for a 5 night stay. Rooms and bathrooms need a deep clean and scrub.

Property was small for a family of 4.

The air conditioning didn’t work, called for service, waited 24 hours. They came to repair but still noisy and didn’t cool efficiently. Only European electric outlets available, couldn’t charge cell phones

We had 4 of us (2 adults plus 10 yr old and 12 yr old) and this was a great two room option at a really good value. The main bedroom had a door separating the living area with pull out bed. The ac was a mini split so had to consider that when blocking off the rooms. Nice bathroom. They already had the bed out and sheets on it which was great. It was very convenient to the Vatican and Castle Santa Angelo. It was on a street (not a main street) so will get some city noise. Several restaurants were within easy walk. Things to watch out for. The room we had was at a different address (though close to the original one). Mattered just because I had to update the transport services from the airport etc. Also note that since it is a satellite location you need to be able to check in during the stated window and you can't store your luggage. Overall though, I would definitely stay there again given the value/ location.

O apartamento que ficamos o número 1 fica quase no rés do chão, então ao chegar encontramos um cheiro muito forte de cigarro, o que depois percebemos que podia ser da rua enquanto a janela ficou aberta. O prédio como todos em Roma é muito antigo e a porta principal que é enorme e pesada, faz um barulho horrível e quando bate a porta é estrondo. As escadas também fazem barulho. O quarto é bom, com um bom tamanho, tem frigobar. O banheiro tem o chuveiro muito pequeno e apertado para pessoas mais gordinhas, deve ser um horror. A localização é ótima, bem perto do Vaticano e perto da estação de metrô Otaviano. Tem ótimos restaurantes e mercados.

Bonne localisation, proche du métro et du vatican. Le petit déjeuner inclus, alors que ce n’est pas un hôtel, est un gros avantage. Petit bémol, nous étions 4 adultes et il y avait 1 lit parfait, et un canapé convertible pas confortable du tout, peut-être suffisant pour 2 enfants mais pas pour des adultes. L’insonorisation sur la rue n’était pas top, heureusement que ce n’est pas une rue très animée la nuit ni très passante. Dans l’ensemble nous avons passé 3 nuits dans ce logement et nous avons bien pu profiter de Rome et du Vatican.

We booked this property because it was supposed to be very close to the Vatican museum, for that it was about nine minute walk, which is great but nowhere to get a hold of the people in charge on a limited time frame. Very poor direction and check in was a joke. This place has 3 buildings with the same address and hard to find the correct one you are staying in. I had to help a young girl that had arrived there with the same address but a different b and b name on her contract . No costumer service at all Ran out of toilet paper and they were telling me to basically go find it in one of the rooms outdoor. Picture looks way better than reality.

The room was only a bathroom/shower, and bed with a small table. Air conditioning didn’t work very well. Although one side of the bed tilted outward, it was ok. The water out of the shower head was not spread out. Seemed like an open hose.

Rummet var ren, sängen var superbra. Bra läget. Saknade strykjärn, det gick inte heller att låna ett. Airconditionen lät ganska högt, det var svårt att sova första natten.

Roomwas pretty good. Shower was a bit rusty, but overall nice. Checkin was weird, nobody was there. The hallway had a light that turned off after 1 minute and was completely dark, no motion sensor.

Neighborhood is nice with many locals. We were at Via Germanico rooms, small but modern furnishing. Bathroom initially smelled really bad like sewer when we walked in. AC would have some problems staying on. Not much space to lounge besides the bed inside the room if you wanted a break. No hooks to hold towels and hand towels in the bathroom. Bathroom shower caddy had black discoloration looked like mold. Bed was super soft but in an uncomfortable way.

super recomendado, bien ubicado, cerca al metro a restaurantes y muy buena atención, me guardaron maleta y muy buena comunicación

One of the worst properties I have ever stayed. I stayed for 2 nights but should have stayed none. At the beginnig they send you a text message by whatsapp asking for passports and the time of my arrival. I arrived at 6 pm like I mentioned. There was no one, I had to stay out in the cold with my gurlfriend with all our luggage until someone gave ys access to the property. They don’t tell you how ti access the property. Once inside I called and texted the number they gave for service. According to them is 24h, 39 3791049866. I called the guy, he is not italian. I couldn’t understand his accent , he was super rude. He hanged the phone 4 times. I have american phone number, calls like that in another country and international are expensive. This guy was saying he would open the door and never did! He kept hanging the phone until i told him not to hang up on me again, he talked for like 15 seconds and hanged up. The thing didn’t end up there, these guys decided to change the code for my room the second night without telling me! I arrived ans had to wait around 2 hours until the guy gave me the correct code, the same guy and of course he was jot answering and hanging up on me when i was talking. These is one of the worst experience that i ever had, the second night was -5 celsius and my girlfriend had to stay out in the cole because this guy was telling me the wrong code. He called me later to tell me the correct code because he was saying it was a 9 but it was a 6. TERRIBLE

Enjoyed stay at a clean and comfortable place. Elise was especially helpful and provided us with all the information we needed.

The room was fine, but the lack of communication from the hotel was disappointing. They requested me to send some info before my arrival - which I did, 2 weeks before my trip by email, as requested. They never got back to me. On the day of my trip, they started to send me messages through hotel.com. I sent it all again and was keeping them informed about my flight and delays. Despite they told me there would be someone there until 8pm, I arrived at 7:55 pm and no one was there. I was desperate. I couldn’t enter the room or talk to anyone. You can’t forget that not all travellers have cell phone enabled! So how could I call? I was ready to go and try and find another hotel. My husband, in Canada, managed to call them. I finally got in, however, with no info about how things would be. When I used the room phone to call the reception desk to ask my questions, the person said, kind of annoyed: “they sent you an email with all if that”. Except they did not. The hair dryer was not working. Or the toilet - the water was off and I had to figure it out. It’s such a nice room, but was a very disappointing stay.

The attention of the Indian guy was the best, he was very kind, however, the girl at the reception was grumpy, she didn't respond to messages. It's important to mention 🚩it's not a hotel, it's a condominium and the access is not simple.

Check-in was at a different location than our room, about a 5 minute walk. Received a message that fee needed to be paid in Euro, but told credit card was preferred when I was checking in. Needed two different keys when entering building where room was located and only given one set for our group of 4, making it difficult when we split up. Site says free breakfast is included, but there was no mention of free breakfast when we checked in. Checkout is supposed to be in person to drop off keys at same place as checkin, but no one was around at checkout, so had to leave key with cleaning staff member.

Very confusing check in as there are multiple properties, not just the one address shown in the property listing. Lady was rude on check in. Bed and sofa pull out were decent and clean. The shower was dirty with mold and did not drain properly. Lots of mold and standing in a splash-pad sized pool of water with the mold to attempt a clean shower… very disgusting!

Very inconvenient. No staff to assist and no means to connect with staff if one doesnt have a SIM card. The door codes were changed without informing us and we got stuck late at night. Had to use international roaming to call them as again no means to connect with staff. They have a kitchen but no basic supplies provided. Biggest red flag was poor communication. No clean toilets, poor lighting. Would never book again ever.

The girl checking us in was not very friendly… and we booked 2 rooms thinking they would be together and we were at different locations.

Amazing staff and great place to stay. Recommend to everyone ❤️

Everything was good, the métro is very near, a lot of restaurants Good place Thanks

e had a good time while staying at Star Vatican Rooms. It is centrally located, very close to Vatican and close to the Ottaviano Metro station which is very convinient.

Very near the train station. The elevator doesn't go to the ground floor.

Very clean, a lot do near and very near to the subway.

Seemed dodgy but ended up being amazing. Walking distance to every attraction Rome has in a very nice and safe area of the city. The building is very old but well kept with charm and the rooms are large and very clean. It's a little difficult to gain entry initially on first visit but if can get past that highly recommend

La posizione è ottima, a due passi dal Vaticano e vicinissima alla stazione della metropolitana. Raggiungibile a piedi ogni tipo di negozio e ristorante. La camera è spaziosa, con minibar, cassaforte e bollitore per caffè/tè. La signora alla reception molto disponibile (abbiamo potuto lasciare i bagagli l'ultimo giorno e siamo passati a ritirarli prima di partire)

Great location!

Very close to Vatican

very near the train station

Localisation idéale pour visiter les principaux lieux touristiques a pied. Plusieurs restos a proximité

Muito bom o quarto, apesar de ter a opção de duas camas, mas quando chegamos era casal. Café da manhã é ruim o local pois como não é hotel, é em outro local bem simples e um pouco bagunçado, não gostamos do atendimento e local do café. Recepção é um pouco confusa por não ser hotel. Mas indico para quem quer economia. Apartamento bem localizado próximo ao Vaticano.

Clean room. Breakfast. Location

Bonne localisation, proche du métro et du vatican. Le petit déjeuner inclus, alors que ce n’est pas un hôtel, est un gros avantage. Petit bémol, nous étions 4 adultes et il y avait 1 lit parfait, et un canapé convertible pas confortable du tout, peut-être suffisant pour 2 enfants mais pas pour des adultes. L’insonorisation sur la rue n’était pas top, heureusement que ce n’est pas une rue très animée la nuit ni très passante. Dans l’ensemble nous avons passé 3 nuits dans ce logement et nous avons bien pu profiter de Rome et du Vatican.

Ruhige Gegend, etwas hellhörig. Alle Sehenswürdigkeiten sind zu Fuß erreichbar. Kein Frühstück kann man aber in der Umgebung kaufen. Sehr nah zum Vatikan und zur Metro.

Chambre normale MAIS sale ... douche pas propre, wc suspect, et au dessus du lavabos un semblant de spot qui ne fonctionne pas et au fils apparents.. quand vous ouvrez l armoire pour mettre une couette supplémentaire (clim tellement bruyante que impossible de dormir avec) et là .. des traces d un autre monde ... elle a du servir pendant un an ... Le petit dej est servi dans un bar a 5 minutes a pieds, et limite .. 2 tranches de pain de mie beurre et confiture..et un mini de chez mini croissant... Vraiment decevant que expedia puisse nous proposer un tel hoel .. car c est bien sous le nom "hotel " qu il est désigné.. alors que ce n est que 4 chambres dans un logement

Vi tyckte hotellet var utmärkt! Bra läge, fint rum med sköna sängar och stort badrum. AC som gjorde rummet svalt var väsentligt också då det var mellan 34-38 grader varmt under vår vistelse i Rom. Frukosten på caféet 5 min bort var också finfin.

Helt okej boende nära Vatikanen. Ingick frukost som serverades på ett café i närheten. Ingen frukost man skryter om. Nu var vi 2 tjejer som inte äter jättemycket men för en kille troligen väldigt liten och inget man blir mätt på. Väldigt opersonligt. Vi lämnade vårt bagage på avresedagen och skulle bara ringa på när vi ville hämta det. Då när det var dags var det ingen som öppnade. Ringde numret som stod på ringklockan och samtalet besvarades av en mycket otrevlig italienare. Pratade dålig engelska och förstod ännu sämre. Vi blev insläppta och hittade våra väskor stående i korridoren! Rekommenderar inte att lämna dem där.

Very convenient and It is very near St Peter’s Basilica and everything is walkable. They give vouchers a free breakfast at a nearby restaurant. Getting in and out of the property is very easy using your own code.

Utmärkt läge och vi uppskattade frukosten mycket som vi åt på ett café ca 5 minuter bort. Smidig incheckning och ett helt ok rum. Ingen reception och rummen är i botten på ett bostadshus, så det kändes som vi hade ett eget boende. Lite åldrat boende, och lite slitet. Men priset var väldigt bra, och totalupplevelsen var att det var mycket prisvärt. Vi skulle absolut kunna bo här igen! Familj med två barn 8 och 10 år.

Locatie is gunstig gelegen, veel is lopend te doen. Bovendien voldoende horeca tentjes in de nabijheid. De kamer is vrij klein. Dit lijkt op de foto’s anders. Het bed is erg goed! We vonden de schoonmaak onder de maat. Zelfs 2x vergeten om de handdoeken te verschonen. Ontbijt is bij een bakkerij geregeld maar de medewerkers daar zaten overduidelijk niet op ons te wachten. Met bonnetjes mag je een ontbijt vragen. Dit wordt met veel zuchten en puffen geregeld. Het ontbijt is heel simpel. Vanwege het bed krijgt dit verblijf een voldoende.