North Lake Villas

This property advertised that it was waterfront. In fact it was at least 25 minutes walk to the water and most of the beaches nearby were private, and we couldn’t access them. The hot tub was in cold and dirty. Also, there was supposed to be a pool, however we did not find one. Accommodations were clean and comfortable, and the location was near a lot of shopping and dining.

Location to Shakespeare Festival, shopping and restaurants was very convenient. Plenty of parking and cozy beds. Located very close to incline beach which is private to locals and most rental property guests. However this property did not share their passes with the guests. Luckily we had family in the area who shared with us access to the beach and its activities. We rented space a villa that was poorly advertised on Expedia for clarity of what was actually availble for what the villa (townhouse) had to offer. Good to be aware if you plan to rent the villa that sleeps 8 it is two separate apartments with locking doors. Keys did not always work! Downstairs apartment does not have stove. Large stains on downstairs rug. Communal hot tub is the size of a small shallow kitty pool while the communal BBQ area has a picnic table not large glass table with 10 cushy seats for guests. Upstairs did have hot tub in room even though after I called was told we wont have in our room and there was nothing we can do about it. Which brings bringing me to one of the wierdest check ins I have experienced. When you walk into the check in hut there is a large TV screen behind a desk. Desk has a printer, phone and key making machine. When you walk in no one will greet you! You stand around for a bit wondering what you walked into. The phone will ring then a very unpleasantly rude woman will appear on screen, wave her arms to get your attention then motion to pick up the phone.

We liked the accessibility to the venue that we were attending. Loved the privacy, and all the amenities available at the condo. Check in was good, but maybe appreciate a person at the desk in the daytime a bit more, however "whoever" was checking us in was very good, and did appreciate it being available for 24 hours. In my condo, I would liked to have had a hanging space for clothes. Overall cleanliness was pretty good, but carpets going to upstairs condo really need a cleaning. Overall,really enjoyed our stay.

Nice property with hot tub on premises. I couldn't find the fitness center. The furniture was nice.

Generally great. Only two issues we had were that parking our vehicle was a challenge due to the skinny lot. If you have a larger vehicle you may struggle a bit parking. We also had an issue where housekeeping thought we were checking out a day earlier and woke us up knocking. Was resolved quickly but unfortunate.

Loved hot tub and gas fire. The one bedroom was spacious.

Surprise jacuzzi tub upstairs

Loved the hot tub. Everything was great except we couldn't get all of the televisions to work, but no big deal. It was very comfy and clean. They had everything we could have needed! Would recommend!

Neither television worked. No closets to hang clothing. No chairs for the decks. No idea where the hot tub was.

This is a beautiful property in a great location- that is in serious need of professional management. The internet did not work - it would pop in once in a while, but was mostly useless. The TV did not work - it was not connected to anything but a DVD player. There was a nice-looking gas fireplace- but it did not work. There was a nice balcony and the weather was great - but not so much as a chair to sit on it.

The condo was spacious, clean, and well-appointed. I will stay here again

Excelente todo muy bonito limpio nuevo bien espacio para estar en familia todo en general súper bien

This property advertised that it was waterfront. In fact it was at least 25 minutes walk to the water and most of the beaches nearby were private, and we couldn’t access them. The hot tub was in cold and dirty. Also, there was supposed to be a pool, however we did not find one. Accommodations were clean and comfortable, and the location was near a lot of shopping and dining.

Dirty and smell bad

We liked the accessibility to the venue that we were attending. Loved the privacy, and all the amenities available at the condo. Check in was good, but maybe appreciate a person at the desk in the daytime a bit more, however "whoever" was checking us in was very good, and did appreciate it being available for 24 hours. In my condo, I would liked to have had a hanging space for clothes. Overall cleanliness was pretty good, but carpets going to upstairs condo really need a cleaning. Overall,really enjoyed our stay.

Needed some additional cleaning of floors and table and chairs in dining area uncomfortable and wobbly. Also dishwasher not connected to frame and overhead light in main living space not working.

Loved the hot tub. Everything was great except we couldn't get all of the televisions to work, but no big deal. It was very comfy and clean. They had everything we could have needed! Would recommend!

Room was very clean 2 suggestions I have is better heater and mount a TV on the wall behind the faucet of the jetted tub

The place is clean and has everything. Maintenance was ready to come fix any problem like the shower head and the internet that we faced. I loved the two bed villa, It was spacious and perfect for my family!

Fantastic property to stay with family . The kitchen on second floor smelled like eggs. The cleaning staff needs to make sure things are odor free after cleaning

The place was good but the shower was not warm enough, which after a day of skiing is very unpleasant. Other than that, it was good.

Great place to stay in Tahoe. Quiet, clean, and cool cabin/ condo style place. Not sure if it was supposed to work, but the fireplace switch didn’t turn anything on. Also the control for the AC didn’t work, luckily the weather was mild. The description advertised incline beach being walking distance (11 min but it was actually more like 30 min) and it’s a private beach with no access. They should probably remove that as a perk of the place. There are public beaches close by, just not in incline village.

The condo was spacious, clean, and well-appointed. I will stay here again

Great location. But, almost no hot water! So almost cold showers , not great in February! The refrigerator makes loud annoying noises all night. Check in staff didn’t make our keys work for two nights, so I had to go get new keys in the middle of my stay. Bathrooms need updating.

DVD not working. Furnace broke down in the middle of the night. It's snowing outside and it's very cold. I need a refund.

Loved hot tub and gas fire. The one bedroom was spacious.

Loved the hot tub. Everything was great except we couldn't get all of the televisions to work, but no big deal. It was very comfy and clean. They had everything we could have needed! Would recommend!

Neither television worked. No closets to hang clothing. No chairs for the decks. No idea where the hot tub was.

The place is clean and has everything. Maintenance was ready to come fix any problem like the shower head and the internet that we faced. I loved the two bed villa, It was spacious and perfect for my family!

This is a beautiful property in a great location- that is in serious need of professional management. The internet did not work - it would pop in once in a while, but was mostly useless. The TV did not work - it was not connected to anything but a DVD player. There was a nice-looking gas fireplace- but it did not work. There was a nice balcony and the weather was great - but not so much as a chair to sit on it.

Thanks for your hospitality

No support from property management. WiFi doesn’t work. Smoke detector kept going off needing a new battery. Maintenance came in, looked at it and left and never came back to fix it. Fireplace didn’t work either

Great location. But, almost no hot water! So almost cold showers , not great in February! The refrigerator makes loud annoying noises all night. Check in staff didn’t make our keys work for two nights, so I had to go get new keys in the middle of my stay. Bathrooms need updating.

Location to Shakespeare Festival, shopping and restaurants was very convenient. Plenty of parking and cozy beds. Located very close to incline beach which is private to locals and most rental property guests. However this property did not share their passes with the guests. Luckily we had family in the area who shared with us access to the beach and its activities. We rented space a villa that was poorly advertised on Expedia for clarity of what was actually availble for what the villa (townhouse) had to offer. Good to be aware if you plan to rent the villa that sleeps 8 it is two separate apartments with locking doors. Keys did not always work! Downstairs apartment does not have stove. Large stains on downstairs rug. Communal hot tub is the size of a small shallow kitty pool while the communal BBQ area has a picnic table not large glass table with 10 cushy seats for guests. Upstairs did have hot tub in room even though after I called was told we wont have in our room and there was nothing we can do about it. Which brings bringing me to one of the wierdest check ins I have experienced. When you walk into the check in hut there is a large TV screen behind a desk. Desk has a printer, phone and key making machine. When you walk in no one will greet you! You stand around for a bit wondering what you walked into. The phone will ring then a very unpleasantly rude woman will appear on screen, wave her arms to get your attention then motion to pick up the phone.

We liked the accessibility to the venue that we were attending. Loved the privacy, and all the amenities available at the condo. Check in was good, but maybe appreciate a person at the desk in the daytime a bit more, however "whoever" was checking us in was very good, and did appreciate it being available for 24 hours. In my condo, I would liked to have had a hanging space for clothes. Overall cleanliness was pretty good, but carpets going to upstairs condo really need a cleaning. Overall,really enjoyed our stay.

Generally great. Only two issues we had were that parking our vehicle was a challenge due to the skinny lot. If you have a larger vehicle you may struggle a bit parking. We also had an issue where housekeeping thought we were checking out a day earlier and woke us up knocking. Was resolved quickly but unfortunate.

I had a terrible experience with the staff here. The place itself is what you pay for, old and out dated. But, it’s a place to sleep. The staff on the other hand appeared to be offended with my questions and confusion regarding their virtual check in. After 45 minutes of failed attempts I was instructed to grab a master key from a binder that contained every key on the property. I’ve never been treated so rudely after asking such basic and common questions. I’m embarrassed for whoever hired their customer service reps and will never recommend this property. I can overlook the almost impossible, and horror movie-esc check in process but the way I was spoken to over the phone is simply unacceptable.

Nice hotel. Not much by way of room service or staff availability however .

The place is clean and has everything. Maintenance was ready to come fix any problem like the shower head and the internet that we faced. I loved the two bed villa, It was spacious and perfect for my family!

I went to this property and the room was like an ice box, because the wall heater wasn’t working. I had to call the property they claimed they don’t do refunds (only hotels.com) so Hotels.con rep called for me. Blatant lie because then she had to ask the manager to refund ?? Even the hotels.com rep was shocked by the lack of care. Don’t sell a room with a broken heater! I was also almost late for a dinner dealing with all this. I asked for a refund days ago and nothing! I didn’t stay here and had to get another room somewhere else and they refuse to refund my money. Horrible business practice especially in a small town lncline Village.

Great place to stay in Tahoe. Quiet, clean, and cool cabin/ condo style place. Not sure if it was supposed to work, but the fireplace switch didn’t turn anything on. Also the control for the AC didn’t work, luckily the weather was mild. The description advertised incline beach being walking distance (11 min but it was actually more like 30 min) and it’s a private beach with no access. They should probably remove that as a perk of the place. There are public beaches close by, just not in incline village.

Great location. But, almost no hot water! So almost cold showers , not great in February! The refrigerator makes loud annoying noises all night. Check in staff didn’t make our keys work for two nights, so I had to go get new keys in the middle of my stay. Bathrooms need updating.

This property advertised that it was waterfront. In fact it was at least 25 minutes walk to the water and most of the beaches nearby were private, and we couldn’t access them. The hot tub was in cold and dirty. Also, there was supposed to be a pool, however we did not find one. Accommodations were clean and comfortable, and the location was near a lot of shopping and dining.

Love this spot. Second time we have visited this establishment.

Location to Shakespeare Festival, shopping and restaurants was very convenient. Plenty of parking and cozy beds. Located very close to incline beach which is private to locals and most rental property guests. However this property did not share their passes with the guests. Luckily we had family in the area who shared with us access to the beach and its activities. We rented space a villa that was poorly advertised on Expedia for clarity of what was actually availble for what the villa (townhouse) had to offer. Good to be aware if you plan to rent the villa that sleeps 8 it is two separate apartments with locking doors. Keys did not always work! Downstairs apartment does not have stove. Large stains on downstairs rug. Communal hot tub is the size of a small shallow kitty pool while the communal BBQ area has a picnic table not large glass table with 10 cushy seats for guests. Upstairs did have hot tub in room even though after I called was told we wont have in our room and there was nothing we can do about it. Which brings bringing me to one of the wierdest check ins I have experienced. When you walk into the check in hut there is a large TV screen behind a desk. Desk has a printer, phone and key making machine. When you walk in no one will greet you! You stand around for a bit wondering what you walked into. The phone will ring then a very unpleasantly rude woman will appear on screen, wave her arms to get your attention then motion to pick up the phone.

We liked the accessibility to the venue that we were attending. Loved the privacy, and all the amenities available at the condo. Check in was good, but maybe appreciate a person at the desk in the daytime a bit more, however "whoever" was checking us in was very good, and did appreciate it being available for 24 hours. In my condo, I would liked to have had a hanging space for clothes. Overall cleanliness was pretty good, but carpets going to upstairs condo really need a cleaning. Overall,really enjoyed our stay.

Muy bonito y bien ubicado

Location to Shakespeare Festival, shopping and restaurants was very convenient. Plenty of parking and cozy beds. Located very close to incline beach which is private to locals and most rental property guests. However this property did not share their passes with the guests. Luckily we had family in the area who shared with us access to the beach and its activities. We rented space a villa that was poorly advertised on Expedia for clarity of what was actually availble for what the villa (townhouse) had to offer. Good to be aware if you plan to rent the villa that sleeps 8 it is two separate apartments with locking doors. Keys did not always work! Downstairs apartment does not have stove. Large stains on downstairs rug. Communal hot tub is the size of a small shallow kitty pool while the communal BBQ area has a picnic table not large glass table with 10 cushy seats for guests. Upstairs did have hot tub in room even though after I called was told we wont have in our room and there was nothing we can do about it. Which brings bringing me to one of the wierdest check ins I have experienced. When you walk into the check in hut there is a large TV screen behind a desk. Desk has a printer, phone and key making machine. When you walk in no one will greet you! You stand around for a bit wondering what you walked into. The phone will ring then a very unpleasantly rude woman will appear on screen, wave her arms to get your attention then motion to pick up the phone.

Nice hotel. Not much by way of room service or staff availability however .