Mammoth Spring Lodge Motel

Bed was great and comfortable. Place was clean, safe, easy parking, nice staff. Drain in the shower barely drained and the shower curtain was way too long.

The room was great, the staff were great, plenty of parking - great location

The parking area was safe. The breakfast was good.

Clean parking area. Safe also. The only complaint was the faucet on the counter top was difficult to work. We told shift manager when departing.

Food was good. Parking ample, Staff Friendly, My room had an offensive smell

The property was very clean, quiet, great parking, and the staff was very accommodating!

Check in was a breeze and the staff is very personable. Nice room, clean and quiet. Older building, but well maintained.

The service about the people is exclenent, I think that the property itself needs some upgrade.

The only hotel in Mammoth Spring. Close to my family, but more expensive than hotels in neighboring cities. We've stayed here a few times. The hotel is starting to get dated and run-down in some areas. Overall a good place to stay for a night or two.

Was clean and had everything you might need. Was a bit dated for the price they charged. Thought it was a bit pricey. But for a clean, bug free place I guess it was worth it.

When we checked the room was musty smelling. There was a portable phone in the room that belonged to the front desk. That we had to deliver because we could not get them to answer to come get the phone. The room had been cleaned immediately prior to our arrival @ 8:30 pm. The bathtub was still wet.

The room had a horrible musty smell that we couldn't get rid of because it was coming from the AC unit. So it was either be hot or breathe clean air. The shower walls were stained and dirty. They appeared to be short staffed but it didn't stop 2 of the employees from getting busy in the laundry room with the door open so everyone could see.

I felt the bed was the best part. No coffee or clock in room. Floor did not appear to have been mopped, but at least did not have carpet. I went downstairs the next morning and got the last cup of coffee in the pot and observed several ants on the counter and floor. I booked the trip through Expedia and they could not find my reservation for several minutes. There are not a lot of places to stay in the area, so I would stay there again if needed. The parking lot was full of guest cars the next day

We got there after a funeral and the room smelled like mildew. then the bed was not comfortable. we wake up to roachs on the nite stand on my husbands cpap machine and in the bathtub. i move my husbands dirty clothes from the floor and 2 more roaches ran out from under them.

Great place to stay when in Mammoth Spring/Thayer area. Very clean

Staff was kind, room was clean breakfast was decent, only complaint was the TV would not connect to the internet.

Room had a musty smell. A/c didn’t function properly and poor lighting in the bathroom.

Old hotel and worn out. AC didn't work and mouse droppings in the room. Staff was friendly but not well dressed.

The property was very clean, quiet, great parking, and the staff was very accommodating!

Front desk staff was friendly & the hotel was very clean.

Very grateful to find a place that has 3 queen beds so our family could be in one room. The room was spacious. The hotel was quiet, not in a busy area. We brought a small fan to drown out noises for our kids and they slept soundly. I'd stay there again but would bring a fan for the side of the room I slept on to drown out train and walking/banging noises probably from area below our room where there was wood flooring. Great options for breakfast. It was nice to have a freezer section in the room fridge.

It was a clean property, but the room was not as advertised. We paid for two queens and a sleeper sofa and only had two queen beds with a sitting chair. There aren't many options in the area, but it was a good property for the location.

It seems the air filters in the air conditioning systems all need to be replaced or cleaned. The smell of moldy ac hit you in the face as you entered the room. The light as we entered the room didn't work --- was it the switch or the bulb??? We were supposed to have a room with one bed, not two. This limited us in our space available for luggage and movement.

Clean parking area. Safe also. The only complaint was the faucet on the counter top was difficult to work. We told shift manager when departing.

We stayed here while on a road trip. The room was as a little dated but the mattress and cleanliness were top notch. They dont have king sized beds at this location but overall I think it was a really good experience. The staff went out of their way to make sure we were taken care of.

Completely dissatisfied, arrived early afternoon to area to enjoy shops downtown and they were all closed by 2 pm. Area restaurants serve no adult beverages even though it is not a dry county. Room was right next to side door and stairwell that people slammed all night and stomped up the narrow stairs. Free breakfast in morning was feeble and coffee pot was empty. Location in no way matched description on Expedia website and I will likely never use Expedia again.

Bed were ok. Nothing really wrong except bad wifi.

I was told my room would have a refrigerator, it did not, no big deal we brought a ice chest just in case.

Spacious

The room was clean, and could easily be a decent place to stay. To start the room was warm when we showed up, we thought the air probably just hadn’t been turned on until we rented it, no big deal. Turned the air down, and it did cool some, but it was a hot night. The air conditioning definitely needs fixed. The bathtub was missing a stopper when my wife wanted to take a bath, I called the desk and they did have a new one. The WiFi would not work the tv, ended up having to use my phones hotspot for us to be able to watch tv. The Toilet seat was broke/completely missing one of the bolts. No Alarm clock in the room. Most of the stuff wrong was small stuff, but a lot of it was things staff had to know about. You can’t clean a toilet without noticing the seat being broken and completely missing one the bolts that holds the seat on. You can’t pickup the tv remote without realizing it’s missing the back and batteries. And i seriously doubt you could clean the room without realizing the air wasn’t working correctly, especially if you had cleaned it multiple times. There were other smalls things, but it’s hard to list them all, I didn’t make a list, these are just things i remember. Also I told staff about most of the things when checking out. Staff was outside smoking on his phone, told me to throw the keys down on a ledge and just said ok.

Many unsatisfactory issues with this stay. I had prepaid for my room on Expedia to avoid any issues. My room was double booked. I was moved to an unfinished room that smelled musty and moldy. AC only worked to increase the moldy smell in the room. Beds were very uncomfortable, and I'm not sure if the sheets were clean. The shower curtain was disgustingly dirty, and the complementary toiletries were awful. The television only had streaming that you would have to sign in to watch. I would not stay here again, I would have been better off sleeping in my car. The receptionist was nice but I felt like she had to switch my room because I booked on line. If you use any of the online booking companies be prepaird to get treated like your money is worth less when you pre book.

We've stayed here lots of times since it's the nicest hotel nearby but that's doesn't say much. The WiFi, the electric outlets and the lights in the rooms never work well. The staff is virtually non existent... but the place is comfortable enough.

When we first got there, the lady at the front desk was not welcoming. In fact, she was rude. She said she didn't have our reservation and couldn't find it and she hated 3rd party reservations and the were booked solid. I showed her my Itinerary number and after a few more negative comments, she said all ahe could give me was the handicap room. That was fine with us. Still rude as hell. The gentleman working the breakfast the next morning was so nice and attentive. He made sure everyone had exactly what they wanted.

Upon arrival a man was outside and smoking. I went inside and found nobody at the desk I went bak outside and asked smoker if he knew where desk person was. He told me he was the desk person and continued smoking. Finally he arrived inside. Towel rack broken. NO phone. No clock. No coffee maker. Large, ugly stain in carper in hallway. Eggs were terrible. No bananas. I did enjoy the hot water. For what I got, the price is too high.

We booked over 12 months in advance for $115. When we walked in after driving 4 hours with our family of 5, we were told that the owner raised the price to $195 for the night due to the eclipse. We said it shouldn’t matter, Expedia bookings are a contract. The gals at the front desk called the owner to talk with us. The owner argued that Expedia couldn’t know what the rates were a year out, but it let me book nonetheless. She told the front desk girls to cancel our reservation but there was a family of 3 behind us as well that also booked over a year ago and were told a much lower rate. The girl at the desk didn’t want to turn away two families who had no where else to stay in town, so she was able to talk the owner into letting us stay for $150. We are still baffled that the owner thinks she can just change a contract agreement on a whim and get away with it. This left us with a very bad taste in our mouth for the experience, but it was worth the hassle to see the eclipse at the beautiful state park across the street. As for the accommodations, the front desk was very kind and apologetic. They let us check out an hour later at no extra charge. The suite room was a spacious room and the lobby was nice and open. The building is dated and worn but serviceable. My husband noticed mice scurrying in the walls overnight but I thankfully did not. Breakfast was filling but not extravagant. The front desk had thoughtful eclipse treat bags and coloring pages for the kids.

Check in with the the front desk keeper, Amanda, was quick.

I reserved on Expidia and when got to the hotel, they had no rooms

Great friendly service

We reserved a room at one price and we’re charged double when we checked in. The manager was not available. Apparently this happened to a number of the guests here. It was not resolved. Very unhappy. This was my first experience with Expedia

It was a good place to stay before a family float trip! The guy at the front desk was great!! Expedia allowed me to reserve a room that they didn't have, but he found us 1 and it was even a little cheaper! So glad we didn't drive all that way for nothing!!

The room was good staff was friendly. The one issue is the road sign and this motel sets back behind another business. The road sign does not have a light , it is difficult to find .

The room was great, the staff were great, plenty of parking - great location

Hard to find. Wrong address given on booking site. Poorly lit

Very nice stay, it was a surprise to learn we were on the border of MO and AR.

Simplemente perfecto. Silencios, limpio, agradable, bien equipado y bien situado. Hasta bonito

Great Location

The location was so convenient and near a nice local diner that we enjoyed. The park was in walking distance and we enjoyed it as well. The hotel did not seem to have been updated at all, but was clean. The staff was very helpful and pleasant throughout our stay. While the Hotel was merely average, I would stay here again for the location and convenience.

Nice little hotel on the state line. Perfect stop for our family road trip!

Super close to mammoth springs

LOCATION: MS Lodge looks very nice in its location at the top of a hill. It is easy to find. STAFF: The check-in was easy; the desk clerk was friendly, welcoming and accomodating. BREAKFAST: Breakfast was very adequate but some foods and coffee were allowed to run out and were not replenished as well as they should have been. Hot items included scrambled eggs and sausage. There was a large plentiful variety of pastries. Breakfast hours are 7-9 a.m., I was told. ROOM: Our room was very clean but lacked some amenities. No coffee maker & no microwave. There was a refrigerator. The shower was tricky. TEMPERATURE CONTROL: We experienced no problems regulating the temperature and keeping the room temperature comfortable. GENERAL: NOISY! It was VERY noisy throughout the night. We were on the ground floor & could hear people in the room above talking loudly and constantly making loud noises long into the night--until 3-4 a.m. or so. It sounded as if they were constantly dragging and moving furniture around. LOUD thumps & bangs! A loud motorcycle parked just outside our window gave us our early morning wake-up call. PRICE: I booked through Expedia & paid a little less than $130 total. Not a great price but OK for an area with limited hotel accomodations.

The parking area was safe. The breakfast was good.

Upon arrival a man was outside and smoking. I went inside and found nobody at the desk I went bak outside and asked smoker if he knew where desk person was. He told me he was the desk person and continued smoking. Finally he arrived inside. Towel rack broken. NO phone. No clock. No coffee maker. Large, ugly stain in carper in hallway. Eggs were terrible. No bananas. I did enjoy the hot water. For what I got, the price is too high.

Completely dissatisfied, arrived early afternoon to area to enjoy shops downtown and they were all closed by 2 pm. Area restaurants serve no adult beverages even though it is not a dry county. Room was right next to side door and stairwell that people slammed all night and stomped up the narrow stairs. Free breakfast in morning was feeble and coffee pot was empty. Location in no way matched description on Expedia website and I will likely never use Expedia again.

Moldy room air conditioner Earlier reviews made it sound way better than it is Poor breakfast options Had booked two nights and checked out after one. DO NOT recommend

Friendly staff, clean rooms, and great breakfast

Staff was friendly and the breakfast on saturday was awesome!

Staff was kind, room was clean breakfast was decent, only complaint was the TV would not connect to the internet.

Nice room- shower had some power- one of the better breakfast bars I have seen in a long time

LOCATION: MS Lodge looks very nice in its location at the top of a hill. It is easy to find. STAFF: The check-in was easy; the desk clerk was friendly, welcoming and accomodating. BREAKFAST: Breakfast was very adequate but some foods and coffee were allowed to run out and were not replenished as well as they should have been. Hot items included scrambled eggs and sausage. There was a large plentiful variety of pastries. Breakfast hours are 7-9 a.m., I was told. ROOM: Our room was very clean but lacked some amenities. No coffee maker & no microwave. There was a refrigerator. The shower was tricky. TEMPERATURE CONTROL: We experienced no problems regulating the temperature and keeping the room temperature comfortable. GENERAL: NOISY! It was VERY noisy throughout the night. We were on the ground floor & could hear people in the room above talking loudly and constantly making loud noises long into the night--until 3-4 a.m. or so. It sounded as if they were constantly dragging and moving furniture around. LOUD thumps & bangs! A loud motorcycle parked just outside our window gave us our early morning wake-up call. PRICE: I booked through Expedia & paid a little less than $130 total. Not a great price but OK for an area with limited hotel accomodations.

Great location and set up! Our room was very nice and spacious, but the mattresses were a little firm for my preferences. And it looked like someone had cleaned recently, but my feet got a bit dirty walking around, so they might have needed to sweep again after cleaning. The continental breakfast was just bad. There was plenty of food, but everything tasted stale, especially the cereal. And there was cold water in the hot water container. Hopefully they'll improve the breakfast soon.