Holiday Inn Express & Suites Norwood by IHG
From
118 US$
/natt
Välj datum för att se priser och tillgänglighet.
From
118 US$
/natt
Om detta boende
Få tillgång till fitnesscenter och gratis wi-fi.
Bekvämligheter
Få tillgång till fitnesscenter och gratis wi-fi.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, kemtvätt/tvättjänster och reception (öppen dygnet runt). Avgiftsfri parkering erbjuds på plats.
Måltider
Holiday Inn Express & Suites Norwood-Boston Area by IHG har en snackbar/deli där gäster kan köpa nåt gott att äta. Här erbjuds en gratis kontinental frukost dagligen.
Rum
Känn dig som hemma i ett av de 80 luftkonditionerade rummen med kylskåp och platt-tv. Med gratis fast internetanslutning och wi-fi håller du dig uppkopplad, medan kabelkanaler står för underhållningen. Privat badrum har bubbelbadkar och gratis toalettartiklar. På rummet finns skrivbord, mikrovågsugnar och telefon med gratis lokalsamtal.
Läge
Holiday Inn Express & Suites Norwood-Boston Area by IHG ligger i Norwood, en femton minuters bilfärd från både Gillette Stadium och The Norwood Theatre. Detta hotell ligger 21,5 km från Boston College och 24,4 km från Xfinity Center.
Vad finns i närheten
Fred Holland Day House(2.5 miles)
The Norwood Theatre(2.5 miles)
Brookmeadow Country Club(3.1 miles)
The Skating Club of Boston(4.8 miles)
Topgolf Boston - Canton(5.2 miles)
Legacy Place(5.6 miles)
Saphire Estate(5.8 miles)
Signal Hill(5.8 miles)
200 New Boston Dr(6.3 miles)
Brigham and Women's Health Care Center, Westwood(6.4 miles)
Borderland State Park(6.7 miles)
The Patriots Hall of Fame(6.8 miles)
Gillette Stadium(6.8 miles)
Patriot Place(6.8 miles)
Blue Hills Reservation(6.9 miles)
Norwood, MA (OWD-Norwood Memorial)(3.2 miles)
Boston, Massachusetts (BNH-Boston Harbor Seaplane Base)(30.5 miles)
Logan International Airport (BOS)(30.5 miles)
Bedford, MA (BED-Laurence G. Hanscom Field)(25.6 miles)
Pawtucket, RI (SFZ-North Central State)(29.1 miles)
Parkering
Rökfria rum
Business center
Kemtvätt
Städning
Värdeförvaring
Läge
225 Norwood park South, Norwood, Massachusetts, USA
Fred Holland Day House (2.5 miles)
The Norwood Theatre (2.5 miles)
Brookmeadow Country Club (3.1 miles)
The Skating Club of Boston (4.8 miles)
Topgolf Boston - Canton (5.2 miles)
Legacy Place (5.6 miles)
Rumsalternativ
1
Svit - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum - 2 queensize-sängar - rullstolsanpassad dusch (Communication Access)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Svit - 1 kingsize-säng - tillgänglighetsanpassad dusch (Communications)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
2
Standardrum - 2 queensize-sängar - tillgänglighetsanpassat badkar (Mobility, 2 Bed)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Svit - 1 kingsize-säng med bäddsoffa (Addl Living Area)
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Separat vardagsrum
1
Svit - 2 queensize-sängar (Extra Floor Space)
Information om rummet
2 Stora Dubbelsängar
Sovplats 6
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum - 2 queensize-sängar (Extra Floor Space)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Svit - 2 queensize-sängar - tillgänglighetsanpassat (Communications)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum - 2 queensize-sängar - tillgänglighetsanpassat (Communications)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum - 2 queensize-sängar
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum - 1 kingsize-säng med bäddsoffa
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum
Information om rummet
1 Stor Dubbelsäng
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum - 1 kingsize-säng - tillgänglighetsanpassat badkar (Mobility)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Badkar
1
Svit - flera sängar - tillgänglighetsanpassat badkar (Mobility, Sofa Bed)
Information om rummet
2 Stora Dubbelsängar
och 1 Bäddsoffa
Sovplats 6
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum - 1 kingsize-säng - tillgänglighetsanpassat badkar (Communications)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Kylskåp
1
Standardrum - 1 kingsize-säng (Extra Floor Space)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
LuftkonditioneringWi-Fi (gratis)Kylskåp
Gästrecensioner för Holiday Inn Express & Suites Norwood by IHG
7.9
Bra
Baserat på 1 001 verifierade recensioner
Vem bor här?
Företag
22%
Par
17%
Familj
48%
Grupper
9%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Sammanfattningsvis får Holiday Inn Express & Suites Norwood-Boston Area by IHG beröm för vänlig och effektiv incheckning samt ett lugnt och praktiskt läge. Frukosten uppskattas generellt sett, även om kvalitén varierar, och den permanent stängda poolen är ett återkommande missnöje.
Läs merVar detta till hjälp?
Vad gäster tycker
Sammanfattningsvis får Holiday Inn Express & Suites Norwood-Boston Area by IHG beröm för vänlig och effektiv incheckning samt ett lugnt och praktiskt läge. Frukosten uppskattas generellt sett, även om kvalitén varierar, och den permanent stängda poolen är ett återkommande missnöje.
Rummen är ofta rymliga med bekväma sängar, men en del gäster rapporterar brister gällande underhåll eller rengöring, såsom slitet fog i duschen, fuktiga eller fläckiga mattor samt lågt vattentryck. Personalen är vanligtvis artig och hjälpsam, även om några gäster stött på frånvarande eller oresponsiv personal i receptionen och, i sällsynta fall, konfrontationer. Du kan förvänta dig ett bekvämt, bilvänligt boende med en hyfsad frukost, men bekräfta poolens status och var uppmärksam på varierande rumsunderhåll.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Den inomhuspoolen rapporteras upprepade gånger vara permanent stängd, vilket frustrerar gäster som planerat att använda den. Parkering är lättillgänglig med gott om plats; övriga faciliteter får få konsekventa omnämnanden.
Relaterade gästrecensioner
6
Karen
15 mars 2023
·
The reason I chose this location was for the indoor pool listed. We learned upon checking in that the pool has not been in operation in over 3 years now. Front desk staff was very annoyed that we even asked stating "We told Expedia to stop listing the pool but they don't listen." Not impressed.
The reason I chose this location was for the indoor pool listed. We learned upon checking in that the pool has not been in operation in over 3 years now. Front desk staff was very annoyed that we even asked stating "We told Expedia to stop listing the pool but they don't listen." Not impressed.
4
Shevonne
2 apr. 2023
·
Stannade 1 natt
The stay was comfortable and pleasant! Me & my two young daughters just needed a night away from home. So we booked here with the intentions to utilize the pool & have a game night. Upon arrival there was a sign at the front desk stating “pool is closed indefinitely” This was not stated on the website! Please update the website’s about the pool closure. This is very misleading & was very disappointing to my two young daughters who were all ready for a fun night of swim & games! ❤️
The stay was comfortable and pleasant! Me & my two young daughters just needed a night away from home. So we booked here with the intentions to utilize the pool & have a game night. Upon arrival there was a sign at the front desk stating “pool is closed indefinitely” This was not stated on the website! Please update the website’s about the pool closure. This is very misleading & was very disappointing to my two young daughters who were all ready for a fun night of swim & games! ❤️
10
Pablo
23 aug. 2023
·
Stannade 3 nätter
Excelente estancia, ojala abran pronto la alberca, la pandemaia ya se acabo.
Excelente estancia, ojala abran pronto la alberca, la pandemaia ya se acabo.
10
Khanh
31 maj 2023
·
Stannade 2 nätter
Easy parking, room is clean and big
Easy parking, room is clean and big
4
Muhammad
7 jan. 2023
·
Stannade 4 nätter
Air conditioning is not great that at night it has stopped the fan and become suffocated in the room, there is no window for fresh air. Gym is not like a hotel it is like anyone can have at home, pool is indefinitely closed but listed on the website which is an invalid claim, breakfast is so so when it comes to variety. Business center is a junk yard with decades old equipment, my kids have better computers and printers at home than the business center at this hotel. Other day I had to email my document to person at front desk to print one piece of document because printer is 15 years old and no driver is available. who owns this hotel should spend few hundred dollars to improve it. And the price difference is only 10$ less than a better hotel so not economical. This location does not have any discount.
Air conditioning is not great that at night it has stopped the fan and become suffocated in the room, there is no window for fresh air. Gym is not like a hotel it is like anyone can have at home, pool is indefinitely closed but listed on the website which is an invalid claim, breakfast is so so when it comes to variety. Business center is a junk yard with decades old equipment, my kids have better computers and printers at home than the business center at this hotel. Other day I had to email my document to person at front desk to print one piece of document because printer is 15 years old and no driver is available. who owns this hotel should spend few hundred dollars to improve it. And the price difference is only 10$ less than a better hotel so not economical. This location does not have any discount.
6
jodi-rae
20 juni 2023
·
Stannade 1 natt
We were a little disappointed that they had a problem with the filter and we couldn't use the pool
We were a little disappointed that they had a problem with the filter and we couldn't use the pool
6
Lisa
22 maj 2023
·
Stannade 1 natt
Walked in and there was no staff to greet you at the counter. In fact the entire time there we only saw cleaning staff. Very upset that there was no mention anywhere that the pool was closed. Wouldn’t stay here again
Walked in and there was no staff to greet you at the counter. In fact the entire time there we only saw cleaning staff. Very upset that there was no mention anywhere that the pool was closed. Wouldn’t stay here again
10
Melissa
6 maj 2023
·
Stannade 1 natt
Elizabeth greeted me at the desk and she was awesome. She made me feel comfortable and she was patient with me as I got out my information for completing the booking. I was looking forward to swimming in the pool and I’m very disappointed that it’s not in service.
Elizabeth greeted me at the desk and she was awesome. She made me feel comfortable and she was patient with me as I got out my information for completing the booking. I was looking forward to swimming in the pool and I’m very disappointed that it’s not in service.
10
Jean
19 feb. 2023
·
Stannade 2 nätter
great breakfast area, plenty of parking space, close to shopping center except that swimming pool was closed.
great breakfast area, plenty of parking space, close to shopping center except that swimming pool was closed.
6
NICOLE
3 mars 2023
·
Stannade 2 nätter
Need to emphasis on sites that pool is closed indefinitely!!!!
Need to emphasis on sites that pool is closed indefinitely!!!!
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många recensioner berömmer den allmänna renligheten, men återkommande problem noteras, inklusive mögel eller beläggningar i duschen, fläckiga eller fuktiga mattor samt enstaka försämringar som smutsiga lakan eller missade detaljer.
Relaterade gästrecensioner
2
Sharrieffa
3 okt. 2023
·
Stannade 1 natt
As I was checking in, I left my wallet on the counter, when I came back it was gone. It was a late check in, not many people coming in and out. The front desk person wouldn’t run back the tape to see who took it. The sink was stopped up. It was loud. Not a good stay. Mold in the shower. I never do reviews, but I had to do this one.
As I was checking in, I left my wallet on the counter, when I came back it was gone. It was a late check in, not many people coming in and out. The front desk person wouldn’t run back the tape to see who took it. The sink was stopped up. It was loud. Not a good stay. Mold in the shower. I never do reviews, but I had to do this one.
10
Penny
22 juli 2023
·
Stannade 1 natt
Check-in/ Check-out we’re easy. The hotel was quiet and clean. The room was clean with comfortable, clean bedding and the bathroom was spotless.
Check-in/ Check-out we’re easy. The hotel was quiet and clean. The room was clean with comfortable, clean bedding and the bathroom was spotless.
2
Chris
2 maj 2023
·
Stannade 2 nätter
Room was dirty. Kitchen counter sticky. No hot water. Will never stay here again.
Room was dirty. Kitchen counter sticky. No hot water. Will never stay here again.
10
katie
2 juli 2023
·
Stannade 1 natt
Clean and up to date
Clean and up to date
8
Terrence
13 mars 2023
·
Stannade 1 natt
Great stay, friendly, comfortable and a great breakfast. Only thing to critique is the cleanliness of the bathroom in the corners, shower and around edges, pretty dirty.
Great stay, friendly, comfortable and a great breakfast. Only thing to critique is the cleanliness of the bathroom in the corners, shower and around edges, pretty dirty.
10
Victoria
19 aug. 2023
·
Stannade 1 natt
We arrived at the hotel after midnight. The front desk employee was professional and quick to check us in. Room was overall clean and beds comfortable. Breakfast was good. They have an automatic pancake maker that I’ve never seen but having fresh pancakes was a bonus. The only issue we had was that our carpet appeared damp and sticky. We’re not sure if it was recently cleaned and just hadn’t dried. But the room did not smell and it was clean. Would stay again.
We arrived at the hotel after midnight. The front desk employee was professional and quick to check us in. Room was overall clean and beds comfortable. Breakfast was good. They have an automatic pancake maker that I’ve never seen but having fresh pancakes was a bonus. The only issue we had was that our carpet appeared damp and sticky. We’re not sure if it was recently cleaned and just hadn’t dried. But the room did not smell and it was clean. Would stay again.
4
Steven
3 mars 2023
·
Stannade 2 nätter
I found an full syringe uncapped when I pulled my suitcase off the shelf in the closet. I was shocked and disgusted, but worried for the safety of myself or whoever could have been stuck by this dirty needle. I notified the desk to warn the housekeeper.
I found an full syringe uncapped when I pulled my suitcase off the shelf in the closet. I was shocked and disgusted, but worried for the safety of myself or whoever could have been stuck by this dirty needle. I notified the desk to warn the housekeeper.
10
JoMarie
27 aug. 2023
·
Stannade 1 natt
Quick overnight stay. Will stay again! Very clean and comfortable!
Quick overnight stay. Will stay again! Very clean and comfortable!
4
Rhea
9 apr. 2023
·
Stannade 1 natt
The staff was friendly and accommodating. I went to get in my bed. The bed was filthy. Very noticeable stains on the sheets. They did come and clean immediately when notified.
The staff was friendly and accommodating. I went to get in my bed. The bed was filthy. Very noticeable stains on the sheets. They did come and clean immediately when notified.
10
Jose
11 nov. 2023
·
Stannade 1 natt
This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.
This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är ofta rymliga och bekväma, men en del gäster rapporterar problem som lågt vattentryck, HVAC-prestanda, enstaka störande ljud, ovanliga svitlayouter och brist på sängkläder för bäddsoffor.
Relaterade gästrecensioner
6
Nora
3 apr. 2023
·
Stannade 2 nätter
The ceiling had hand prints on it which frieghtened the kids. The carpet was stained. The pool was closed. The sofa bed didn’t have a blanket or pillow for it had to ask and they said they didn’t have any blankets.
The ceiling had hand prints on it which frieghtened the kids. The carpet was stained. The pool was closed. The sofa bed didn’t have a blanket or pillow for it had to ask and they said they didn’t have any blankets.
2
Dave
12 okt. 2023
·
Stannade 2 nätter
The place was busy, with too much noise. Could not sleep.
The place was busy, with too much noise. Could not sleep.
10
Karen
4 okt. 2023
·
Stannade 2 nätter
The room was clean and large enough for four people
The room was clean and large enough for four people
8
Kimberly
14 okt. 2023
·
Stannade 1 natt
Fast and easy check in and check out process. Room was huge and very clean. Would recommend.
Fast and easy check in and check out process. Room was huge and very clean. Would recommend.
10
Emily Reedha
10 sep. 2023
·
Stannade 2 nätter
Room was clean, modern and comfortable. Took us some time to figure out how to get the room temperature adjusted, but it worked out fine in the end. The breakfast was typical hotel food, but good and the automatic pancake machine was pretty cool. It’s about a 40 min drive into downtown Boston.
Room was clean, modern and comfortable. Took us some time to figure out how to get the room temperature adjusted, but it worked out fine in the end. The breakfast was typical hotel food, but good and the automatic pancake machine was pretty cool. It’s about a 40 min drive into downtown Boston.
10
Adrian
4 maj 2023
·
Stannade 1 natt
We had a very large top floor corner room, quiet location set back from the Highway, clean and comfortable. Not really anything in walking distance but nice location.
We had a very large top floor corner room, quiet location set back from the Highway, clean and comfortable. Not really anything in walking distance but nice location.
10
alicia
4 apr. 2023
·
Stannade 1 natt
Typical hotel. Nothing special. Pillows were awful and the bed was soft.
Typical hotel. Nothing special. Pillows were awful and the bed was soft.
10
keming
13 maj 2023
·
Stannade 1 natt
comfortable and quiet
comfortable and quiet
6
Brenda
8 okt. 2023
·
Stannade 2 nätter
We requested with the reservation for my 2 rooms to be together. One was on the 3rd floor and the other was on the first floor. They said they gave me a suite on the first floor, it was a king bed with a jet tub next o the wall on left side of king bed. VERY strange. Not happy rooms were so far apart!!
We requested with the reservation for my 2 rooms to be together. One was on the 3rd floor and the other was on the first floor. They said they gave me a suite on the first floor, it was a king bed with a jet tub next o the wall on left side of king bed. VERY strange. Not happy rooms were so far apart!!
10
Katrina
23 juli 2023
·
Stannade 1 natt
24 hour check in was super helpful for my group of 6 coming in after a concert. Comfy beds and clean rooms, and a breakfast available in the morning.
24 hour check in was super helpful for my group of 6 coming in after a concert. Comfy beds and clean rooms, and a breakfast available in the morning.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
De flesta gäster beskriver personalen som vänlig och in-/utcheckningen smidig. Däremot förekommer det återkommande rapporter om frånvarande eller ohjälpsam personal i receptionen samt några allvarliga incidenter eller dålig hantering av problem.
Relaterade gästrecensioner
10
Charles
21 sep. 2023
·
Stannade 1 natt
Melissa and the staff very helpful.
Melissa and the staff very helpful.
2
Danika
11 juni 2023
·
Stannade 2 nätter
6/9/23 Night attendant person was terrible!!! My family arrived from North Carolina around 4am. I called ahead to let it be known we would be arriving early in the morning. I waited at the front desk for 15 minutes before the male employee come from wherever he was at looking like he just woke up. He checked us in. He gave us the keys to a room that someone was asleep in. HOW SAFE WAS THAT!!! As a black woman opening the door to a room occupied by a white male I was mortified!! Lucky the gentleman did not hear us! I go back to the attendant and he asked did I go to the right door??? Are you serious!!! I went to the door of the room number that was provided!! Then he said and the key opened the door???? WHAT!!! I was done at that point. The room that I was then provided was terrible. Rm 420 has a crack in the tub. The t.v has a makeshift dresser drawer holding up the t.v and the wood slab under the tv stand is broke and leaning against the wall. This weekend we traveled to lay my mothers ashes and to have to deal with a crummy hotel was awful!
6/9/23 Night attendant person was terrible!!! My family arrived from North Carolina around 4am. I called ahead to let it be known we would be arriving early in the morning. I waited at the front desk for 15 minutes before the male employee come from wherever he was at looking like he just woke up. He checked us in. He gave us the keys to a room that someone was asleep in. HOW SAFE WAS THAT!!! As a black woman opening the door to a room occupied by a white male I was mortified!! Lucky the gentleman did not hear us! I go back to the attendant and he asked did I go to the right door??? Are you serious!!! I went to the door of the room number that was provided!! Then he said and the key opened the door???? WHAT!!! I was done at that point. The room that I was then provided was terrible. Rm 420 has a crack in the tub. The t.v has a makeshift dresser drawer holding up the t.v and the wood slab under the tv stand is broke and leaning against the wall. This weekend we traveled to lay my mothers ashes and to have to deal with a crummy hotel was awful!
10
Judy
16 okt. 2023
·
Stannade 2 nätter
Great stay friendly staff decent breakfast thanks
Great stay friendly staff decent breakfast thanks
2
Paul L.
4 aug. 2023
·
I am writing to express deep disappointment and concern about an unfortunate incident during my recent stay at Holiday Inn Norwood - Boston. My family and I faced an unsettling situation that made us feel unwelcome. Our stay was marred by issues, notably persistent dog barking from the adjacent room. I approached management for help, hoping for a peaceful resolution. However, their response escalated the matter. Astonishingly, after voicing my concerns, management involved the police and asked us to leave. I understand challenges in hospitality but find the response disproportionate. I expected a more considerate resolution from a reputed guest-focused hotel. The lack of attempt to mediate, coupled with misrepresentations and inconsistencies from management, is deeply concerning. Initially, we were assured of no dogs, later told they'd be quieted. Yet, when barking persisted, a legal provision about service pets was used, forcing us to a smaller room or to leave. Involving law enforcement unnecessarily compounded our frustration. I request a review of our experience and appropriate action to address this matter.
I am writing to express deep disappointment and concern about an unfortunate incident during my recent stay at Holiday Inn Norwood - Boston. My family and I faced an unsettling situation that made us feel unwelcome. Our stay was marred by issues, notably persistent dog barking from the adjacent room. I approached management for help, hoping for a peaceful resolution. However, their response escalated the matter. Astonishingly, after voicing my concerns, management involved the police and asked us to leave. I understand challenges in hospitality but find the response disproportionate. I expected a more considerate resolution from a reputed guest-focused hotel. The lack of attempt to mediate, coupled with misrepresentations and inconsistencies from management, is deeply concerning. Initially, we were assured of no dogs, later told they'd be quieted. Yet, when barking persisted, a legal provision about service pets was used, forcing us to a smaller room or to leave. Involving law enforcement unnecessarily compounded our frustration. I request a review of our experience and appropriate action to address this matter.
6
Lisa
22 maj 2023
·
Stannade 1 natt
Walked in and there was no staff to greet you at the counter. In fact the entire time there we only saw cleaning staff. Very upset that there was no mention anywhere that the pool was closed. Wouldn’t stay here again
Walked in and there was no staff to greet you at the counter. In fact the entire time there we only saw cleaning staff. Very upset that there was no mention anywhere that the pool was closed. Wouldn’t stay here again
10
Justin
12 mars 2023
·
Stannade 2 nätter
Customers service was great. Everyone is nice and friendly
Customers service was great. Everyone is nice and friendly
6
Sergio
31 aug. 2023
·
Stannade 3 nätter
The property is in good conditions but my last night as I wanted extended the reservation for another night the staff person started argue with me and she was passive aggressive and verbally abusive telling me that she could not help me because I used Expedia. So I reply that she didn't know what was customer service and being polite with clients and that she didn't know how to do her job. She called the police on me saying I did offended her. She was so terrible and abusive that I need to call the police on the Hotel staff and let know what happened. The staff doesn't know how do talk with clients are very rude and not feel clients welcoming there.
The property is in good conditions but my last night as I wanted extended the reservation for another night the staff person started argue with me and she was passive aggressive and verbally abusive telling me that she could not help me because I used Expedia. So I reply that she didn't know what was customer service and being polite with clients and that she didn't know how to do her job. She called the police on me saying I did offended her. She was so terrible and abusive that I need to call the police on the Hotel staff and let know what happened. The staff doesn't know how do talk with clients are very rude and not feel clients welcoming there.
6
Nelson
6 dec. 2023
·
Stannade 1 natt
Room had comfortable king bed and was clean However, bathroom in need of repair. Shower shampoo dispenser was found on shower stall floor and appeared to come unglued from tile. Breakfast was good with lots of options. Property interior a bit dated, but clean. Breakfast area definitely updated and modern. Staff was courteous and friendly.
Room had comfortable king bed and was clean However, bathroom in need of repair. Shower shampoo dispenser was found on shower stall floor and appeared to come unglued from tile. Breakfast was good with lots of options. Property interior a bit dated, but clean. Breakfast area definitely updated and modern. Staff was courteous and friendly.
10
Jose
11 nov. 2023
·
Stannade 1 natt
This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.
This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.
10
Katrina
23 juli 2023
·
Stannade 1 natt
24 hour check in was super helpful for my group of 6 coming in after a concert. Comfy beds and clean rooms, and a breakfast available in the morning.
24 hour check in was super helpful for my group of 6 coming in after a concert. Comfy beds and clean rooms, and a breakfast available in the morning.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Hotellet ligger i ett lugnt affärsområde med praktiskt läge för bilresor till Boston, Gillette Stadium och närliggande butiker och restauranger, även om det är lite svårt att gå till något inom gångavstånd.
Relaterade gästrecensioner
10
Susan
26 juli 2023
·
Stannade 1 natt
Check in was quick and easy. Room was clean and cozy. Proximity to restaurants and shopping awesome.
Check in was quick and easy. Room was clean and cozy. Proximity to restaurants and shopping awesome.
10
James
18 apr. 2023
·
Stannade 2 nätter
Staff was friendly and courteous. Room was clean and bed comfortable. Hot breakfast was good. Plenty of restaurants nearby and just a 30 minute drive into Boston.
Staff was friendly and courteous. Room was clean and bed comfortable. Hot breakfast was good. Plenty of restaurants nearby and just a 30 minute drive into Boston.
10
Emily Reedha
10 sep. 2023
·
Stannade 2 nätter
Room was clean, modern and comfortable. Took us some time to figure out how to get the room temperature adjusted, but it worked out fine in the end. The breakfast was typical hotel food, but good and the automatic pancake machine was pretty cool. It’s about a 40 min drive into downtown Boston.
Room was clean, modern and comfortable. Took us some time to figure out how to get the room temperature adjusted, but it worked out fine in the end. The breakfast was typical hotel food, but good and the automatic pancake machine was pretty cool. It’s about a 40 min drive into downtown Boston.
10
Adrian
4 maj 2023
·
Stannade 1 natt
We had a very large top floor corner room, quiet location set back from the Highway, clean and comfortable. Not really anything in walking distance but nice location.
We had a very large top floor corner room, quiet location set back from the Highway, clean and comfortable. Not really anything in walking distance but nice location.
10
Theresa
10 juli 2023
·
Stannade 5 nätter
My 4day stay was comfortable and convenient. The location was accessible to all of my needs. The staff was very friendly, polite and accommodating. Thank you for a great stay!
My 4day stay was comfortable and convenient. The location was accessible to all of my needs. The staff was very friendly, polite and accommodating. Thank you for a great stay!
10
Ashley
8 okt. 2023
·
Stannade 1 natt
Close to the skating rink!
Close to the skating rink!
10
Joshua
2 juli 2023
·
Stannade 1 natt
The only complaints is there wasn’t much around but was only there for a night for a concert.I have nothing bad to say about the hotel itself. I would definitely stay here again in the future.
The only complaints is there wasn’t much around but was only there for a night for a concert.I have nothing bad to say about the hotel itself. I would definitely stay here again in the future.
10
Shirell
24 dec. 2022
·
Stannade 1 natt
I like the convenience of the location. It was exactly in the middle of all the activities I had planned while visiting.
I like the convenience of the location. It was exactly in the middle of all the activities I had planned while visiting.
10
Karen
31 dec. 2022
·
Stannade 1 natt
The property was close the Winter Lights in Canton.
The property was close the Winter Lights in Canton.
10
Jose
11 nov. 2023
·
Stannade 1 natt
This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.
This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten är generellt sett bra med många alternativ och en populär pannkaksmaskin, men kvaliteten och variationen är ojämn, med kommentarer om ägg som smakar pulver, begränsat brödutbud och utspädd juice.
Relaterade gästrecensioner
10
Praveen
25 okt. 2023
·
Stannade 1 natt
Breakfast wasn’t that great. Needs improvement.
Breakfast wasn’t that great. Needs improvement.
10
Ashley
8 okt. 2023
·
Stannade 2 nätter
Great breakfast!
Great breakfast!
8
Christine
26 aug. 2023
·
Stannade 1 natt
Overall fine for staying 1 night to go to concert at Gillette Stadium. Breakfast OK, except terrible bread selections. Need some REAL bread including whole grain bread. Some granola would also be good.
Overall fine for staying 1 night to go to concert at Gillette Stadium. Breakfast OK, except terrible bread selections. Need some REAL bread including whole grain bread. Some granola would also be good.
10
Patrick
23 sep. 2022
·
Stannade 2 nätter
Piscine intérieure non disponible, mais excellent service et tout était très propre. Beaucoup de choix pour le déjeuner.
Piscine intérieure non disponible, mais excellent service et tout était très propre. Beaucoup de choix pour le déjeuner.
10
Emily Reedha
10 sep. 2023
·
Stannade 2 nätter
Room was clean, modern and comfortable. Took us some time to figure out how to get the room temperature adjusted, but it worked out fine in the end. The breakfast was typical hotel food, but good and the automatic pancake machine was pretty cool. It’s about a 40 min drive into downtown Boston.
Room was clean, modern and comfortable. Took us some time to figure out how to get the room temperature adjusted, but it worked out fine in the end. The breakfast was typical hotel food, but good and the automatic pancake machine was pretty cool. It’s about a 40 min drive into downtown Boston.
10
Victoria
19 aug. 2023
·
Stannade 1 natt
We arrived at the hotel after midnight. The front desk employee was professional and quick to check us in. Room was overall clean and beds comfortable. Breakfast was good. They have an automatic pancake maker that I’ve never seen but having fresh pancakes was a bonus. The only issue we had was that our carpet appeared damp and sticky. We’re not sure if it was recently cleaned and just hadn’t dried. But the room did not smell and it was clean. Would stay again.
We arrived at the hotel after midnight. The front desk employee was professional and quick to check us in. Room was overall clean and beds comfortable. Breakfast was good. They have an automatic pancake maker that I’ve never seen but having fresh pancakes was a bonus. The only issue we had was that our carpet appeared damp and sticky. We’re not sure if it was recently cleaned and just hadn’t dried. But the room did not smell and it was clean. Would stay again.
6
jose
8 jan. 2023
·
Stannade 19 364 nätter
Selected this hotel mainly for the pool which was broken. Breakfast was poor.
Selected this hotel mainly for the pool which was broken. Breakfast was poor.
10
Judy
16 okt. 2023
·
Stannade 2 nätter
Great stay friendly staff decent breakfast thanks
Great stay friendly staff decent breakfast thanks
6
Nelson
6 dec. 2023
·
Stannade 1 natt
Room had comfortable king bed and was clean However, bathroom in need of repair. Shower shampoo dispenser was found on shower stall floor and appeared to come unglued from tile. Breakfast was good with lots of options. Property interior a bit dated, but clean. Breakfast area definitely updated and modern. Staff was courteous and friendly.
Room had comfortable king bed and was clean However, bathroom in need of repair. Shower shampoo dispenser was found on shower stall floor and appeared to come unglued from tile. Breakfast was good with lots of options. Property interior a bit dated, but clean. Breakfast area definitely updated and modern. Staff was courteous and friendly.
10
Jose
11 nov. 2023
·
Stannade 1 natt
This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.
This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top. - Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met. - Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep. The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address. - Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Emily
för 3 veckor sedan
·
Stannade 1 natt
Stayed here for one night and is was actually a really nice room.
Stayed here for one night and is was actually a really nice room.
10
Jeffrey
21 sep. 2026
·
Stannade 1 natt
Helpful staff, very nice room, good breakfast. Would definitely stay here again. Front desk woman Sue Ann was very nice.
Helpful staff, very nice room, good breakfast. Would definitely stay here again. Front desk woman Sue Ann was very nice.
8
Minnette
19 sep. 2026
·
Stannade 1 natt
great hotel, but we were startled awake numerous times throughout the night by the people walking around in the room above us - it was VERY loud!
great hotel, but we were startled awake numerous times throughout the night by the people walking around in the room above us - it was VERY loud!
4
Carol
13 sep. 2026
·
Stannade 1 natt
The mattress was high in the middle and sloped on each side, making our sleep very uncomfortable. Room 428. REPLACE THE MATTRESS
The mattress was high in the middle and sloped on each side, making our sleep very uncomfortable. Room 428. REPLACE THE MATTRESS
6
Michele
11 sep. 2026
·
Stannade 1 natt
Was disappointed when I arrived and was given a king room when I paid for a 2bed queen suite. I was happy when I did receive a full refund
Was disappointed when I arrived and was given a king room when I paid for a 2bed queen suite. I was happy when I did receive a full refund
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
november 2026
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|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-30: NO DATA
- 2026-10-31: 182.2750923362732USD
- 2026-11-01: 143.98738274002076USD
- 2026-11-02: 153.65211239242555USD
- 2026-11-03: 136.04974395065307USD
- 2026-11-04: 136.59131401062012USD
- 2026-11-05: 136.57074730186463USD
- 2026-11-06: 174.74552370758056USD
- 2026-11-07: 238.21838577194214USD
- 2026-11-08: 159.533251197052USD
- 2026-11-09: 121.46261564979554USD
- 2026-11-10: 130.7277427810669USD
- 2026-11-11: 118.76532640190125USD
- 2026-11-12: 118.76532640190125USD
- 2026-11-13: 138.9768386127472USD
- 2026-11-14: 134.80399268226623USD
- 2026-11-15: 117.81936887817383USD
- 2026-11-16: 130.06737797584535USD
- 2026-11-17: 123.56400864982605USD
- 2026-11-18: 126.81568476829528USD
- 2026-11-19: 245.56204229049683USD
- 2026-11-20: 237.6547707977295USD
- 2026-11-21: 265.90659299545285USD
- 2026-11-22: 122.4801080657959USD
- 2026-11-23: 109.84190398597717USD
- 2026-11-24: 109.84190398597717USD
- 2026-11-25: 123.79703535575867USD
- 2026-11-26: 133.3161660396576USD
- 2026-11-27: 138.49766078681947USD
- 2026-11-28: 121.81894007377625USD
- 2026-11-29: 102.85076957092285USD
- 2026-11-30: 118.20894010887146USD
- 2026-12-01: 106.27071332359314USD
- 2026-12-02: 104.04515106239319USD
- 2026-12-03: 104.04515106239319USD
- 2026-12-04: 115.20925957603454USD
- 2026-12-05: 170.69113928527833USD
- 2026-12-06: 168.19946585769654USD
- 2026-12-07: 114.27791321640015USD
- 2026-12-08: 112.13701026153565USD
- 2026-12-09: 141.44431390190124USD
- 2026-12-10: 268.7369378265381USD
- 2026-12-11: 155.45085777130126USD
- 2026-12-12: 120.20467986679077USD
- 2026-12-13: 103.65809192657471USD
- 2026-12-14: 106.27071332359314USD
- 2026-12-15: 109.37925130119324USD
- 2026-12-16: 109.37925130119324USD
- 2026-12-17: 106.27071332359314USD
- 2026-12-18: 106.27071332359314USD
- 2026-12-19: 106.27071332359314USD
- 2026-12-20: 104.04515106239319USD
- 2026-12-21: 118.20894010887146USD
- 2026-12-22: 106.69405257797241USD
- 2026-12-23: 106.69405257797241USD
- 2026-12-24: 106.27071332359314USD
- 2026-12-25: 114.87058817253113USD
- 2026-12-26: 114.54400729370117USD
- 2026-12-27: 106.27071332359314USD
- 2026-12-28: 104.04515106239319USD
- 2026-12-29: 109.11314867935181USD
- 2026-12-30: 106.69405257797241USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 21 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
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- Skattenummer: C0007922200
- Boendet accepterar kreditkort; ingen kontantbetalning.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för husdjur: USD 75 per boende per natt (maximalt USD 125 per vistelse)
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24-Hour Front Desk
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