Name: Crowne Plaza Newcastle - Stephenson Quarter by IHG
Address: Stephenson Quarter, Grafschaft Tyne and Wear, GB
Price range: 82 $–312 $ per night
Rating: 8.73

Was Gäste sagen

Im Crowne Plaza Newcastle - Stephenson Quarter by IHG heben Gäste die günstige Lage direkt am Bahnhof, den freundlichen Service, die geräumigen Zimmer sowie den Pool, Spa- und Fitnessbereich hervor. Als Kritikpunkte werden Wartezeiten, kleine Freizeiteinrichtungen und eine variable Qualität des Frühstücks zu Stoßzeiten genannt.

Die meisten Gäste empfinden das Hotel und die Zimmer als sehr sauber, obwohl einige fehlende Reinigung, Staub oder fleckige Teppiche bemängeln. Die zentrale Lage am Bahnhof ist praktisch für die Stadt und die Quayside, allerdings kann der Zugang einen Fußgängertunnel beinhalten und es kann gelegentlich Zuglärm geben. Insgesamt erwartet Sie eine moderne, komfortable Basis mit guter Ausstattung und bequemen Zugang zur Stadt.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Pool, Spa- und Fitnessbereich sind beliebt, aber klein; oft ist eine Reservierung oder Wartezeit erforderlich, und die Umkleideräume können beengt wirken. Parkplätze befinden sich in einem nahegelegenen Parkhaus und sind bequem, allerdings können Stellplätze oder die Zufahrt eng sein. Die Gin-Bar wird trotz gelegentlich langsamen Service geschätzt.

Ähnliche Gästebewertungen

8

Patricia

9. Apr. 2023

·

Aufenthalt für eine Nacht

Lovely room and great shower. A pity that the room was very hot and I had to turn the airconditioning on to cool it down as the was no possibility to open the window. Friendly staff. No possibility to use pool or gym at peak hours as the facilities are a bit small for the size of the hotel

10

LISA

6. Jan. 2025

·

Aufenthalt für 2 Nächte

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

8

Victoria

20. Jan. 2024

·

Aufenthalt für 3 Nächte

Hotel is in a very convenient location close to the station. Very comfortable rooms, good gym facilities, fantastic breakfast and very friendly staff. The spa facilities can get crowded, so choose your time wisely. Would definitely return to this hotel.

4

Gary

17. Aug. 2025

·

Aufenthalt für 2 Nächte

Hotel was in a good location. We did not have robes in our room to use the pool and spa - we had to ask three times for these to be sent up and ended up just using a towel on our first visit to the Spa as we got fed up of waiting. In addition, a plug socket blew up when attempting to charge my phone which, whilst dealt with promptly was an inconvenience. The Spa area was smaller than anticipated, the loungers were too few and they need replacing - there was also a peculiar spell in/around the pool area on one of the visits. The Gin bar was lovely and staff provided great service.

10

Wayne

10. Nov. 2025

·

Aufenthalt für 2 Nächte

Room was clean and comfortable great location. Nice to have a swim in the morning also

8

Nigel

11. Okt. 2025

·

Aufenthalt für eine Nacht

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Riley

2. Sept. 2024

·

Aufenthalt für eine Nacht

Stay here often for work, love the gin bar, pool and gym :)

10

Ashley

23. Juni 2024

·

Aufenthalt für 2 Nächte

Fantastic hotel, very modern, nice large and light room. Good gym and spa facilities.

10

selina

31. Aug. 2025

·

Aufenthalt für eine Nacht

Pool was small and changing rooms small

10

Lionel

6. Mai 2025

·

Aufenthalt für eine Nacht

Good stay in a quiet place not far from the center. Nice facility and good restaurant, whether that's for the dinner or the breakfast, the staff was excellent. Room where really spacious. We enjoyed the spa, hot tub and hammam.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Viele Bewertungen beschreiben das Hotel und die Zimmer als sauber oder makellos. Eine Minderheit berichtet von Mängeln wie staubigen Bereichen, fleckigen Teppichen, unsauberen Balkonen oder Badezimmern oder fehlender Reinigung.

Ähnliche Gästebewertungen

6

Peter

5. Nov. 2023

·

Aufenthalt für eine Nacht

Problem with the method attempted to clean crockery in the room. Dust layers in the room.

6

Andrew

21. Feb. 2023

·

Aufenthalt für eine Nacht

Our stay was good hotel was very expensive for breakfast £16.95 pp is extortionate. Room cleanliness was okay bathroom had not seen a mop or sweep very dusty and hairs on floor, main bad point is on the morning not having paid for breakfast we would of liked to be able to buy a drink from the bar but it was not open and not possible to get refreshments.

10

Elizabeth

10. Mai 2023

·

Aufenthalt für eine Nacht

Lovely modern hotel in central location, short walk from city centre or Quayside. Large, comfortable and well equipped room which was spotlessly clean. Nice pool and leisure facilities with well equipped gym. Excellent breakfast with good choice of food. Great service, all staff were really friendly and helpful. We will definitely stay here again

10

Kristina

29. Nov. 2025

·

Aufenthalt für 2 Nächte

The room was spotless and staff were very polite and helpful

10

Carrie

12. Okt. 2025

·

Aufenthalt für eine Nacht

Very clean nice size

8

Rachel

15. Nov. 2025

·

Aufenthalt für eine Nacht

Nice room, very clean and complimentary prosecxo on check in was a lovely touch

8

Michael

3. März 2023

·

Aufenthalt für 2 Nächte

Should be asked if a bath or shower is required. The shower tray was filthy and mouldy.

6

Chris

1. Aug. 2025

·

Aufenthalt für 4 Nächte

The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay

8

Margaret

18. Nov. 2025

·

Aufenthalt für 2 Nächte

The room inside was clean and tidy. But very unkempt on balcony covered in bird poo and very dirty

2

Ali

24. Juni 2025

·

Aufenthalt für 2 Nächte

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

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KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind geräumig, komfortabel und im Allgemeinen ruhig mit guter Schalldämmung sowie nützlichen Annehmlichkeiten wie großen Fernsehern und Kühlschränken. Zu den Nachteilen gehören warme Zimmer oder laute Klimaanlagen, harte oder klumpige Kissen, gelegentlicher Lärm und eine eingeschränkte Flexibilität bei der Familienbettwäsche.

Ähnliche Gästebewertungen

8

Deborah

1. Juni 2025

·

Aufenthalt für eine Nacht

Quite noisy through the night and up to about 7am, guests. Noisy in corridors, outside and rooms above me.

8

Patricia

9. Apr. 2023

·

Aufenthalt für eine Nacht

Lovely room and great shower. A pity that the room was very hot and I had to turn the airconditioning on to cool it down as the was no possibility to open the window. Friendly staff. No possibility to use pool or gym at peak hours as the facilities are a bit small for the size of the hotel

8

Anne

16. Apr. 2023

·

Aufenthalt für eine Nacht

Only negative would be the bed was quite hard and the pillows were awful! Only stayed 1 night or I would have asked for new ones. Staff v pleasant

10

LISA

6. Jan. 2025

·

Aufenthalt für 2 Nächte

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

8

Mechelle

16. Apr. 2023

·

Aufenthalt für 2 Nächte

We had a 2x double bed bedroom (507), travelling as a family with a 14yr boy and 10yr girl who can't/won't share a bed. I asked for extra bedding and was given a single quilt, so improvised a single bed on the floor using the double quilt from one of the beds... I would so much prefer a room with a double and 2x singles but this seems to be impossible to find in many hotels. Good things: The pool was good (although tiny 19 capacity). We went down once when it was a bit busy, but they called us when we were able to go down to the facilities. Location Breakfast (husband and kids loved the waffles) Room size Separate bath and shower Things that could be improved: Shower pressure Bath plug was really stiff so hard to open/empty. Wasn't properly cleaned (fluff in bath, someone else's hair band on the floor behind the door) The nespresso machine had a piece missing so I had to hold the cup in place the whole time. I reported this on the first morning but it was not resolved..

10

gary

2. Aug. 2025

·

Aufenthalt für 2 Nächte

Great location near Train Station. Rooms big and beds very comfortable

10

Aiden

21. Aug. 2023

·

Aufenthalt für 7 Nächte

I recently stayed here for 1 week while visiting friends, the room was really nice, with a huge tv bed was very comfortable. Will definitely be coming again when i vist friends My only issues was, when the ac was on, it would make loud ringing sounds that lasted around 30 seconds

6

Craig

7. Mai 2024

·

Aufenthalt für eine Nacht

Room was far too hot. Despite the temperature controller turned down to 18 the room itself just continued to heat up. So bad I had to leave early AM

8

Jacqueline

19. Mai 2025

·

Aufenthalt für 3 Nächte

Good location. Railway station, town centre and St Nicholas cathedral in easy walking distance. Staff were charming. Room was clean and comfortable and despite the proximity to the station it was quiet. Nice dining room with a good menu.

10

Roseanna

1. Juni 2025

·

Aufenthalt für eine Nacht

Super comfortable beds, big tv, really spacious room and bathroom. Breakfast spread was amazing! Really enjoyed our evening swim and jacuzzi. Overall, I can't fault it

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KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird im gesamten Hotel häufig als freundlich und hilfsbereit gelobt. Wiederkehrende Probleme sind jedoch lange Warteschlangen beim Check-in oder beim Frühstück, gelegentliche Unhöflichkeit oder mangelnde Nachverfolgung sowie Verzögerungen bei der Bearbeitung von Anfragen oder der Reinigung der Zimmer.

Ähnliche Gästebewertungen

4

Roxanne

28. Dez. 2024

·

Aufenthalt für eine Nacht

Really disappointed with this place! After reading the reviews I thought this was going to be a great choice for my son and partners anniversary. Getting through to the reservations team after 3 attempts on hold took over an hour and then no one came back to the call. I just wanted to upgrade the room as a treat for them but my son had to do that on arrival. The upgrade was to an unsuitable disabled room and the tv didn't work. The upside was they enjoyed the breakfast and the spa area. I'm still waiting for someone to contact me about the issues but my messages are unresponded to. Staff were uninterested & unhelpful so my son did not complain on checking out.

8

Nigel

11. Okt. 2025

·

Aufenthalt für eine Nacht

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Richard

14. Nov. 2025

·

Aufenthalt für eine Nacht

Reception staff were great

8

Samantha

11. Feb. 2025

·

Aufenthalt für 3 Nächte

Stay here quite often for work, only downside is the huge very slow moving queue to be seated for breakfast!

10

Jemma

16. Okt. 2025

·

Aufenthalt für eine Nacht

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel

6

Chris

1. Aug. 2025

·

Aufenthalt für 4 Nächte

The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay

8

Duncan

30. März 2025

·

Aufenthalt für 2 Nächte

Great hotel in a good location. A little slow to get served at the front desk as there was only one member of staff on, but they were helpful. Breakfast - go for the cold options because the cooked was rather stale.

4

robert

11. Feb. 2024

·

Aufenthalt für eine Nacht

Lack of staff at check in, so long check-in queues. No staff at night for room service, ended up cancelling what we eventually ordered through reception because it was never coming. Just not good enough for a 4 star hotel.

10

Alex

15. Nov. 2025

·

Aufenthalt für eine Nacht

Reception staff friendly and efficient. Room was perfect

2

Ali

24. Juni 2025

·

Aufenthalt für 2 Nächte

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Günstig gelegen in der Nähe des Bahnhofs Newcastle Central und fussläufig zur Innenstadt, zur Quayside und zur Arena. Einige empfinden die Lage auf der anderen Seite des Bahnhofs als weniger attraktiv, mit Zugang über einen Fußgängertunnel und gelegentlichem Zuglärm.

Ähnliche Gästebewertungen

10

Kevin

6. Sept. 2025

·

Aufenthalt für eine Nacht

Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again.

10

LISA

6. Jan. 2025

·

Aufenthalt für 2 Nächte

Really nice hotel. Perfect location for the Arena - 10 minute easy walk away. Car park is also very convenient ( park on level 10 as it's direct access to the hotel ) Room was very nice and bed was comfortable. Breakfast was excellent.

10

Stephen

2. Feb. 2025

·

Aufenthalt für eine Nacht

Very nicely appointed hotel, hidden away behind the railway station but still very central but less noisy than others. Large rooms well maintained & furnished.

10

Christine

17. Aug. 2025

·

Aufenthalt für 2 Nächte

Location to the station, very convenient. Quiet location by close to every we wanted

8

Mary

11. März 2024

·

Aufenthalt für eine Nacht

We like it because it’s near the railway station.Hotel very good, clean, & staff very helpful

8

Andrew

26. Aug. 2025

·

Aufenthalt für eine Nacht

Good parking, easy walk into town centre. Staff very friendly

8

Mary

11. Aug. 2024

·

Aufenthalt für eine Nacht

The hotel is located behind the Newcastle railway station and was walkable with luggage, albeit better to come through the underpass to the right as you leave the station to reduce climbs. The hotel was very nice and notwithstanding we came in on a lunchtime train, they had a room available for immediate checkin. Our room was spacious, including a nice bathroom wit( an excellent shower. Breakfast choices were excellent and we enjoyed our breakfasts. Our only minor negative were the staff behind the bar in the Gin Bar who had to be prompted to get service.

8

Nigel

11. Okt. 2025

·

Aufenthalt für eine Nacht

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Jamie

19. Apr. 2025

·

Aufenthalt für 3 Nächte

Great location. Walked all around town. Definitely would stay here again.

8

Philip

30. Apr. 2023

·

Aufenthalt für 4 Nächte

Central location but feels like it’s the “wrong” side of the station.

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KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Frühstück wird oft als sehr gut mit einer großen Auswahl bewertet. Zu Stoßzeiten berichten Gäste von Warteschlangen, fehlenden Artikeln oder lauwarmem Essen, und einige finden die Angebote im Restaurant oder in der Bar überteuert oder den Service langsam.

Ähnliche Gästebewertungen

10

Sarah

31. März 2025

·

Aufenthalt für 2 Nächte

Beautiful hotel, well maintained. Breakfast and the staff working during breakfast were great. Slow to clear used plates from tables but they were busy, the hotel would benefit from hiring more breakfast staff to take the pressure off. Room spacious and clean with wonderful bathroom. Complimentary water was appreciated. Pool area was small but clean and lovely to use. Really enjoyed the stay.

8

Huw

7. Apr. 2024

·

Aufenthalt für 3 Nächte

Staff super, food quite overpriced - so many other restaurants around for cheaper, we paid more in hotel for a 3 course fixed menu than 3 courses with wine in Gino D'Campos. Good location 5 mins walk from rail station. Nice shower.

6

Andrew

2. Dez. 2024

·

Aufenthalt für eine Nacht

staff were helpful and polite, the room was comfortable we stayed in a crown plaza pre lockdown and the breakfast was easily the best We'd had in a long time in a hotel, since lockdown we've stayed in a crown plaza twice,Newcastle being the 2nd time and on both occasions the breakfast has been bang average eg in the quality of the ingredients, Sausage, black pudding and the kippers.

8

Nigel

11. Okt. 2025

·

Aufenthalt für eine Nacht

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

10

Jemma

16. Okt. 2025

·

Aufenthalt für eine Nacht

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel

8

Duncan

30. März 2025

·

Aufenthalt für 2 Nächte

Great hotel in a good location. A little slow to get served at the front desk as there was only one member of staff on, but they were helpful. Breakfast - go for the cold options because the cooked was rather stale.

8

Amanda

25. Feb. 2024

·

Aufenthalt für eine Nacht

The hotel & room was nice but the Service let it down. Service at the gin bar was slow as the staff were all chatting amongst themselves plus the couldn’t do the cocktail I wanted from the menu. Breakfast service was poor as they had run out of most hot items and bread for toast and it took a while to replenish these. We weren’t offered a menu to choose the vegetarian options that were apparently available so did without

6

Lorraine

23. März 2024

·

Aufenthalt für 2 Nächte

Quite a nice hotel but really more for corporate use. Drinks expensive & do not order the pizza! You’ll pay £16 for a frozen Goodfellas one. Good central location but we won’t be back.

8

Kymberly

11. Mai 2024

·

Aufenthalt für eine Nacht

Everything was great and Rebecca at the front desk was super helpful! The dining experience was subpar unfortunately.

8

Alan

23. Aug. 2025

·

Aufenthalt für 2 Nächte

Pleasant stay but a few things could do with improvement. The staff were very pleasant and welcoming the room was a good size and clean. But our drinking water wasn't replenished for our second night. The major downside was breakfast. The breakfast room was too small for peak demand resulting in queues. Food quality was a bit mixed.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	120 $
Februar	136 $
März	136 $
April	135 $
Mai	137 $
Juni	141 $
Juli	142 $
August	113 $
September	163 $
Oktober	152 $
November	163 $
Dezember	133 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $132	20 $186	21 $221	22	23 $121	24 $212
25 $98	26 $82	27 $111	28 $114	29 $198	30 $200	31 $180

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $92	2 $201	3	4 $195	5 $161	6 $109	7 $192
8 $86	9 $175	10 $195	11	12 $182	13 $109	14
15 $91	16 $149	17 $182	18 $227	19 $155	20 $194	21 $312
22 $140	23 $127	24 $141	25 $208	26 $184	27 $206	28 $204
29 $86	30 $124

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Preise für Crowne Plaza Newcastle - Stephenson Quarter by IHG

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Standardzimmer, 2 Doppelbetten, Zutritt zur Club Lounge

Standardzimmer, 1 Queen-Bett, barrierefrei

Zimmer, 1 Queen-Bett, barrierefrei, Zutritt zur Club Lounge

Standardzimmer, 1 King-Bett und Schlafsofa

Standardzimmer, 1 Queen-Bett

Standardzimmer

Standardzimmer, 1 King-Bett

Junior-Suite, 1 King-Bett, Zutritt zur Club Lounge

Standardzimmer, 2 Doppelbetten

Suite, 1 Schlafzimmer, Zutritt zur Club Lounge

Standardzimmer, 1 Queen-Bett (Double Rain Shower)

Standardzimmer, 1 Queen-Bett, Zutritt zur Club Lounge

Standardzimmer, 1 King-Bett, Zutritt zur Club Lounge

Standardzimmer, 1 Queen-Bett und Schlafsofa

Gästebewertungen zu Crowne Plaza Newcastle - Stephenson Quarter by IHG

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