Blue Mountain Resort Inn

Staff was great! Hotel is in a wonderful location!

This was our family's first time visiting the Blue Mountain area. Firstly, this property is quite dated. Our room wasn't very clean. There was a hairpin left behind on the table, a piece of garbage under the bed, toothpaste stains on the mirror and counter top. The pool area and water smelled horrible but that has to do more with people doing things in the pool they shouldn't. Outside our room was also a disassembled playpen. For the price you pay, this hotel isn't worth it. What made the stay amazing and memorable for us was the front staff desk individual named Bruce. He was a delight to talk to and interact with. He allowed us to check in early, gave us a balcony roon, gave us wristbands for the coaster and canopy jump, gave us a restaurant coupon, gave us late checkout and even gave our kids a Blue Mountain plush when we checked out. He went above and beyond, it wasn't just about the extras but he went out of his way to converse with us and get to know our family and give us tips and information. He made the stay memorable and we would come to this resort because of him. Our family had a blast and it was 100% because of Bruce. Thank you!

The staff, location, and the cleanliness of the rooms are excellent. However, basic amenities like travel toothbrush or room slippers are charged extra.

Everything was great but the best was Bruce at the reception desk. Because od him we will stay here again

Staff is friendly, hotel is clean , restaurants are good. Rooms could be renovated.