The best things about this hotel were Oscuado at the front desk and the cleaning staff. Oscuado was very personable and helpful whenever we saw him and went out of this way to make my husband coffee, which was very sweet. The cleaning people were always upbeat and went out of their way to ask if we needed anything Here were the problems. We spent one whole morning and into the evening with no hot water at all and no notification from anyone as to the fact that it went away or when it would be coming back. The bathtub stopper never worked and even though the woman at the front desk said she would come up and check it she never did. The waste basket in the bathroom was broken, the beds were not very comfortable and it was impossible to get the front desk on the phone whenever you called. All in all, we would not stay there again
The best things about this hotel were Oscuado at the front desk and the cleaning staff. Oscuado was very personable and helpful whenever we saw him and went out of this way to make my husband coffee, which was very sweet. The cleaning people were always upbeat and went out of their way to ask if we needed anything Here were the problems. We spent one whole morning and into the evening with no hot water at all and no notification from anyone as to the fact that it went away or when it would be coming back. The bathtub stopper never worked and even though the woman at the front desk said she would come up and check it she never did. The waste basket in the bathroom was broken, the beds were not very comfortable and it was impossible to get the front desk on the phone whenever you called. All in all, we would not stay there again