Airport Hotel Grand

Sa principale qualité est d’être proche de l’aéroport. Une des deux chambres avait peu d’eau et pas chaude. Salle de bain « bricolée » et peu reluisante. Personnel peu empathique

Literie très confortable et impeccable

I had a very disappointing stay at Airport Hotel Grand in Delhi and would not recommend it, especially for tourists. We booked a room with a double bed but were instead given a room with two single beds. After arriving late at 8pm, all we wanted was a warm shower, only to be told that hot water wouldn’t be available until 7am, the exact time of our flight. Since we had to leave by 4am, this made no sense at all. The solution offered? A bucket of hot water, which is unacceptable after a long day of traveling. The room itself was in poor condition. It looked nothing like the photos online and was visibly dirty. The windows were sealed shut, so there was no view or fresh air. On top of that, there was a constant loud noise throughout the night, like a generator running, making it very hard to sleep. There were also several basic issues with the room facilities. The lights wouldn’t turn off if you were using the charging port, and this was the only one that worked, the others were completely useless. To make matters worse, the staff were not friendly or helpful when we raised these issues. Overall, this was a frustrating and uncomfortable experience. I would strongly advise travelers to avoid this hotel.

Staff is good, room service fine Cleanliness was an average…amenities water system not good (hot water system not worked and shower taps broken) overall not up-to making good star rating.

The room is ter