Lemon Tree Hotel, Vadodara

DO NOT STAY at this hotel.What a poorly managed property. No hand towels ( just one small face towel) and no bath floor mats. My key card didnt work so i called up and they asked me to come 3 floors down to get the key. When i asked for two keys (one as a backup) then the receptionist said i can only get one. When asked to see a manager she mentioned the manager position is currently vacant and there is no manager.

Nice hotel. Good location. Clean tidy rooms. Good food and staff very good. Extremely happy to learn that they employ people with disability’s and give them a chance in life 🙏

Might not come back! Not worth the price! Security and guard staff is really nice and helpful. Otherwise, front desk isnt the best!

Overall good

Lemon Tree is a great brand eg properties in Pune, Bengaluru and Sambhajinagar are excellent. Somehow our Vadodara experience was not at par. Staff had good attitude but somehow struggled to provide great service. eg room key did not work on several occasions. Front desk needed multiple reminders to provide adequate supplies of towels, napkins and water bottles. Soap, shampoo, bodywash supplies were not refilled and needed multiple reminders. Restaurant and consierge service was quite good though.