Is parking available at the hotel?

Yes, valet parking is available at the property free of charge.

What type of breakfast is offered?

A complimentary breakfast is provided for guests.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including features for guests with disabilities.

Where is the hotel located?

The hotel is located in Cap-Haitien, close to local landmarks such as Sans Souci Palace and Citadelle Laferriere, with nearby natural attractions including Cormier Beach and Labadee Beach.

Are children allowed to stay at the hotel?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Le Paradis S. Hotel

What guests think

At Le Paradis S. Hotel, many guests praise warm, helpful staff and some clean rooms, but numerous reviews report limited nighttime air conditioning and hot rooms, inconsistent cleanliness, and maintenance issues like nonworking TVs, weak Wi-Fi, and sporadic hot water.

Location feedback is mixed: a few note a nice or convenient setting, while several complain about street noise and loud music. Food and breakfast draw both praise and criticism, including high prices and occasional service lapses. Overall, expect a basic stay where comfort can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

2

Julien

3 Dec 2022

·

Stayed 19,328 nights

Good food but no electricity

2

Bernaud

29 Jun 2025

·

Stayed 1 night

Rooms are very hot, they turn on the AC from 9 PM to 1 AM, No internet connection, no local shuttle service. It was a terrible experience.

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Cleanliness

Cleanliness is mixed: some describe clean rooms or a very clean property, but others report dirty rooms or linens, smelly towels, and missing toiletries.

Related guest reviews

2

Pierre Evens

3 Apr 2025

·

Stayed 1 night

ils m'ont faire payer pour un petit déjeuner, ils m'ont rien donner. il n'y a même pas une bouteille d'eau dans la chambre. pas de savon dans la douche. enfin !

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4

Maulik

19 Nov 2024

·

Stayed 1 night

With hardly any customers the place is running with limited staff. Cleanliness is compromised. Smelly towels, no soap. Only one bath towel. No napkins.

8

Yveline

14 Jul 2025

·

Stayed 2 nights

Clean place and friendly staff...and great breakfast I enjoyed my time there,will definitely go back whenever I visit again....

10

John

3 Nov 2023

·

Stayed 3 nights

I spend a great time with them! Very clean property and very nice people, the service is awfully 😍😍

2

Evady

10 Jul 2025

·

Stayed 3 nights

Dirty

10

John Mary

8 Apr 2025

·

Stayed 2 nights

Thank you for your kindness and stellar customer service, i book a room for my brother there because he got into an accident and loss all his belonging in the process. He showed with only his ID and the staff were very kind and accomodating to him although the reservation didnt show up on their system right away they gave him a room until they found it. The room was clean and beautiful. Thank you for not prejudging him Amazing experience, thank you again

6

Jean Theodule

16 Sept 2025

·

Stayed 1 night

The room was clean. I appreciate. The bathroom was not appropriately clean. The staff was kind. Air conditionning was ok at nigth. But at midnigth, is was hot because AC was turned off. The Location is very deeply noisy... wawww!

4

Bettie

6 Jul 2025

·

Stayed 1 night

The staff were decent, but the room was not clean. The bed sheets were dirty, and the area was noisy with loud music playing. Overall, it was a terrible experience.

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Rooms

Rooms feel dated with recurring issues: AC limited to a few night hours leaving rooms hot, intermittent hot water, broken TVs, weak or absent Wi-Fi, mosquitoes, and maintenance problems like misfitting doors or windows that do not lock. Some guests found the beds comfortable.

Related guest reviews

4

Philippe Victor

8 Apr 2025

·

Stayed 1 night

There is no AC at night

6

Francois

23 Jun 2025

·

Stayed 3 nights

The service is okay but they need to be more customers service oriented. Spending 3 days, the tv didn’t work at my arrival, and the tv remained not working until my departure. I went many times to the office, they keep telling me they will come to fix it, but never arrived.

4

Marie Auguste

7 Jan 2025

·

Stayed 1 night

No AC the windows were open and can’t lock

6

Jean Theodule

16 Sept 2025

·

Stayed 1 night

The room was clean. I appreciate. The bathroom was not appropriately clean. The staff was kind. Air conditionning was ok at nigth. But at midnigth, is was hot because AC was turned off. The Location is very deeply noisy... wawww!

4

linda

23 Nov 2025

·

Stayed 1 night

The rooms are outdated and small. Balcony view is not worth the money as we basically overlooed the bust street below with lots of traffic. Television doesnt work. The bathroom door didnt close (seemed lSubmitarger that it was intended). They turn the AC on at 9pm... although then cut it off around2, it was HOT! The staff was nice.

6

Pedro Jesus

4 Oct 2025

·

Stayed 1 night

Un lugar decente para ser Cap-Haitien, pero con dificultades: aire acondicionado limitado y conexión wifi inestable.

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4

KETTELY

30 Jan 2024

·

Stayed 2 nights

I had to cut my stay to 1day. I couldn’t sleep. No AC, no hot water for shower and very noisy

6

Norbens

15 Feb 2025

·

Stayed 2 nights

No hot water. Mosquito inside the room. They turn the AC on around 9pm and cut it off in the middle of the night around 1am, then you start to sweat. Those are the only negativities. Everything else was good.

2

Roosevelt

9 Jul 2025

·

Stayed 1 night

They only turn the Air conditioning on for 2 hours , imagine in the middle of the summer in a tropical country.

2

Bernaud

29 Jun 2025

·

Stayed 1 night

Rooms are very hot, they turn on the AC from 9 PM to 1 AM, No internet connection, no local shuttle service. It was a terrible experience.

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Service

Many guests highlight friendly, helpful, and professional staff, with a welcoming atmosphere. However, some report slow follow-through, limited night support, and a few complaints about poor treatment.

Related guest reviews

2

Paul Gardy

26 Aug 2025

·

Stayed 1 night

Very bad experience, no room service at night if there is an emergency. AC after 9 pm, for only a couple of hours. Terrible experience, not recommended

10

John Mary

8 Apr 2025

·

Stayed 2 nights

Thank you for your kindness and stellar customer service, i book a room for my brother there because he got into an accident and loss all his belonging in the process. He showed with only his ID and the staff were very kind and accomodating to him although the reservation didnt show up on their system right away they gave him a room until they found it. The room was clean and beautiful. Thank you for not prejudging him Amazing experience, thank you again

4

Suzanne

18 Oct 2025

·

Stayed 1 night

Terrible service and very poor.

10

Krystie

23 Mar 2025

·

Stayed 2 nights

The staff is very nice! Recommend

10

Jean

9 Jun 2025

·

Stayed 2 nights

It was amazing! The staffing was friendly professionals.

10

jennifer c

30 Aug 2024

·

Stayed 2 nights

Staff was wonderful

10

Islande

18 May 2025

·

Stayed 3 nights

This was my first time staying at the Paradis Hotel and I love it there. I totally forgot I was in a hotel because I was treated like I was home. Whenever Im going back to Haiti I will definitely go back

2

Louis

9 May 2025

·

Stayed 1 night

director called staff to get client kicked out of the room demanding cash payment. horrible.

10

Dorelien

12 Dec 2025

·

Stayed 1 night

good service and I was very satisfied

10

RONALD

19 Apr 2025

·

Stayed 1 night

The staff is helpful and nice

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AI-generated summary based on recent guest reviews

Location

Opinions vary: some appreciate a nice neighborhood or great location, while multiple reviews mention heavy street noise and loud music.

Related guest reviews

6

Claudette

15 Oct 2024

·

Stayed 1 night

For me was safe

6

Jean Theodule

16 Sept 2025

·

Stayed 1 night

The room was clean. I appreciate. The bathroom was not appropriately clean. The staff was kind. Air conditionning was ok at nigth. But at midnigth, is was hot because AC was turned off. The Location is very deeply noisy... wawww!

4

linda

23 Nov 2025

·

Stayed 1 night

The rooms are outdated and small. Balcony view is not worth the money as we basically overlooed the bust street below with lots of traffic. Television doesnt work. The bathroom door didnt close (seemed lSubmitarger that it was intended). They turn the AC on at 9pm... although then cut it off around2, it was HOT! The staff was nice.

4

KETTELY

30 Jan 2024

·

Stayed 2 nights

I had to cut my stay to 1day. I couldn’t sleep. No AC, no hot water for shower and very noisy

4

Bettie

6 Jul 2025

·

Stayed 1 night

The staff were decent, but the room was not clean. The bed sheets were dirty, and the area was noisy with loud music playing. Overall, it was a terrible experience.

10

NOVENS

22 Oct 2022

·

Stayed 2 nights

This property is owesome, nice neighborhood, friendly people around specially good staff ,delicious food and people from the personel ,they do care for customers. Thank you so much!!!!!

10

Lourdemy

11 Mar 2023

·

Stayed 7 nights

The staff was wonderful warm and inviting they took real good care of us during our stay and very friendly definitely will be returning again. Great location

10

Wideline

18 Jul 2025

·

Stayed 2 nights

I like the place cuz it’s quiet.

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AI-generated summary based on recent guest reviews

Dining

Dining feedback is mixed: several enjoyed the breakfast or food, while others cite high prices and lapses such as being charged without receiving breakfast.

Related guest reviews

2

Pierre Evens

3 Apr 2025

·

Stayed 1 night

ils m'ont faire payer pour un petit déjeuner, ils m'ont rien donner. il n'y a même pas une bouteille d'eau dans la chambre. pas de savon dans la douche. enfin !

Translate

2

Julien

3 Dec 2022

·

Stayed 19,328 nights

Good food but no electricity

8

Yveline

14 Jul 2025

·

Stayed 2 nights

Clean place and friendly staff...and great breakfast I enjoyed my time there,will definitely go back whenever I visit again....

4

Massenet

1 Mar 2023

·

Stayed 4 nights

Foods and drinks too expensive..The toilet door was damaged and never repaired it..No air conditioning…

10

NOVENS

22 Oct 2022

·

Stayed 2 nights

This property is owesome, nice neighborhood, friendly people around specially good staff ,delicious food and people from the personel ,they do care for customers. Thank you so much!!!!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $109	2 $107	3 $108	4 $119	5 $112	6 $109	7 $109
8 $112	9 $109	10 $133	11 $109	12 $109	13 $112	14 $111
15 $111	16 $119	17 $111	18 $119	19 $111	20 $111	21 $119
22 $111	23 $112	24 $110	25 $112	26 $105	27 $108	28 $107
29 $106	30 $101

Le Paradis S. Hotel

About this property

Location

Room options

Double Deluxe Queen Bed

Double Queen Size Bed

Suite Presidential

Quadruple with Double Bed

Quadruple Deluxe

Guest reviews of Le Paradis S. Hotel

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Le Paradis S. Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28 $114	29 $113	30 $110	31 $105