Name: Hampton Inn & Suites West Des Moines/SW Mall Area
Address: 6160 Mills Civic Parkway, Des Moines, Iowa, US
Price range: 109 USD–226 USD per night
Rating: 8.57

Cosa pensano gli ospiti

All'Hampton Inn & Suites West Des Moines/SW Mall Area, i viaggiatori apprezzano spesso le camere e i letti puliti e confortevoli, il personale cordiale e una posizione comoda vicino a negozi e ristoranti, con facile accesso alle strade principali.

La colazione è ampiamente descritta come buona e con molte opzioni, anche se diverse recensioni segnalano una qualità variabile, un rifornimento lento o un'occasionale indisponibilità. La struttura include una piscina, una vasca idromassaggio e una palestra che molti apprezzano, ma alcuni hanno notato un forte odore di cloro, la mancanza di asciugamani, getti non funzionanti e un parcheggio o una rimozione della neve che potrebbero essere migliorati. Alcuni ospiti hanno segnalato problemi con i comandi del climatizzatore e il rumore, arredi del bagno datati o usurati e bassa pressione dell'acqua, nonché occasionali problemi di pulizia o di reattività della reception. Ci si può aspettare un soggiorno comodo e pratico, con servizi solidi e qualche piccolo inconveniente.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Gli ospiti apprezzano la piscina e la vasca idromassaggio e molti menzionano una palestra ben attrezzata; il parcheggio è generalmente comodo. Alcuni segnalano getti non funzionanti, un forte odore di cloro o scarsa ventilazione, la mancanza di asciugamani in piscina o una rimozione della neve ritardata.

Recensioni degli ospiti correlate

10

Melissa

4 lug 2025

·

Soggiorno di 1 notte

The staff were kind and helpful. The room was very clean. The fitness center had a lot of equipment so i had a great work out.

10

Tamara

4 ago 2025

·

Soggiorno di 6 notti

Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.

10

Bethanie

16 feb 2025

·

Soggiorno di 2 notti

The hot tub was HOT but the jets did not work or the bubbles. The parking was convenient however the lot was not plowed and was difficult to see the lines and areas to park along the side of the building. Everything else was perfect!!!

10

Garrett

19 nov 2024

·

Soggiorno di 1 notte

Very clean and excellent pool and hot tub

10

Kevin

22 feb 2024

·

Soggiorno di 1 notte

Very nice Hampton, convenient for a shopping weekend! I was impressed with the workout room (Peleton bike!) and the breakfast. For the breakfast, They had a large variety, and a nice staff member who actually kept up with cleaning and stocking (rare, these days!) would recommend for a quick stay!

10

Terina

21 lug 2024

·

Soggiorno di 5 notti

Hotel was very clean, beds were extremely comfortable and hotel was quiet. Breakfast was perfect, with many options available and was extremely happy that the management opened it up to us a few minutes early as we were in town for a softball tournament and our girls had to leave by 6:30 in the morning. The pool, spa and outdoor patio was nice as well. The only thing I would suggest would be to have larger waste baskets in the rooms and add water bottle filling stations.

8

Barbra

13 ott 2025

·

Soggiorno di 2 notti

The eggs and sausage for breakfast was not the best but I really appreciated the variety of options for toppings for the waffles and the oatmeal. Rooms were clean but the suite we stayed in was cramped for what we paid for. The setup was odd and did not have a lot of maneuvering room. Pool and hotub were ok. Staff was friendly and the area hotel is in, is nice and safe. Overall not a bad place to stay and I would go there again if needed.

10

Heather

25 ago 2024

·

Soggiorno di 1 notte

Clean room, the pool/hot tub are is nice! In a great area near Jordan Creek mall!

10

Ellen

1 lug 2025

·

Soggiorno di 4 notti

This is a very pet friendly property. We left the do not disturb placard on the door for our 4 day stay and had no problems with our pet in the room. There’s a great walking route around a very nice looking storage building to the rear of the property. The beds were extremely comfortable, the hot tub delightful and the breakfast very good. The only negative when using the pool area was the lack of ventilation and the strong odor of chlorine. The property is conveniently located to all near Mills Civic Parkway, plenty of shopping and restaurants available. This property is well worth a return stay.

10

Amalia

27 mar 2025

·

Soggiorno di 1 notte

Excellent customer service, nice condition, nice pool and hot tub, pet friendly

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Pulizia

La maggior parte delle recensioni descrivono l'hotel e le camere come puliti e ben tenuti. Tuttavia, una minoranza segnala problemi come capelli nella biancheria, docce sporche, moquette sporca nei corridoi, odori sgradevoli o ragni.

Recensioni degli ospiti correlate

8

Adam

12 apr 2025

·

Soggiorno di 2 notti

Overall a great property. Water pressure was extremely low on the 5th floor and bathroom had no functioning exhaust. Very clean and quiet.

4

Kelly

30 dic 2024

·

Soggiorno di 1 notte

The telephone in our room did not work. There was an intoxicated man vomiting all over himself in the hallway. There were no towels at the pool. The shower also looked dirty.

10

Gerardo

15 lug 2024

·

Soggiorno di 1 notte

Great clean hotel

10

Wendy

26 dic 2025

·

Soggiorno di 1 notte

Friendly staff, quiet, clean room, and convenient location.

4

Terri

16 set 2023

·

Soggiorno di 1 notte

Took 15 minutes of waiting before the girl came to the desk from the back room, obviously high out of her mind. Took a long time for her to then figure out the computer and get our room number. The room was nice but the bedding had body hair in it and there were spiders in the bathroom. Definitely not what I expected from a Hampton Inn. We will never be returning to this particular hotel.

6

Joshua

9 lug 2025

·

Soggiorno di 2 notti

Our room had hair on the sheets and mattress from previous occupants. Hairs looked to be pubic hairs and pet hairs.

10

Derek

24 giu 2023

·

Soggiorno di 1 notte

Clean

10

Nickolas

27 dic 2025

·

Soggiorno di 1 notte

Hotel was clean and staff was friendly, no issues during our one night.

4

Jamie

22 mag 2024

·

Soggiorno di 1 notte

We are travel with our twin 1 yr olds. We requested two cribs, we received 2 pack and plays. We didn’t mind the pack and plays, just one was broken and didn’t fully open. They didn’t have sheets for them for us to use. The room was large, but dirty. The ceiling was falling down from looks like a water leak in 2 spots. 1 spot being over the end of the bed and the other in the living room area. When you walked into the room, it smelled of urine. The floor on the right side of the bed was wet in 3 different spots, pretty gross. There was sticky residue on the floor and hair in the shower. Pretty disappointed.

10

Ken

11 set 2023

·

Soggiorno di 1 notte

Hamptons are pretty consistent. Rugs in the hallways had staining, but the room was clean. There are so many dining options available close to this hotel.

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Camere

Le camere sono spesso spaziose con letti molto comodi. I reclami ricorrenti includono i comandi del climatizzatore o il rumore, la bassa pressione dell'acqua e gli arredi allentati, l'arredamento datato o le aree usurate e occasionalmente frigoriferi o mobili rotti.

Recensioni degli ospiti correlate

4

Debbra

20 lug 2024

·

Soggiorno di 1 notte

I was surprised at the condition of my room. The wall paper was actually coming off the wall in several places. The mattress was horrible. It seamed to fall in on the center of the mattress which made it impossible to sleep. I was not able to turn the air conditionee off and it stayed extremely cold in our room. I attempted many times to hit the arrow on the unit that normally allows you to make it warmer. I was told the next morning that there was an actual thermostat but homely I never saw one. I was so disappointed with my stay.

8

DANIEL

6 gen 2023

·

Soggiorno di 1 notte

Room was very dated. Refrigerator was broken. In need a a painting. Bathroom fixtures were old.

6

Tammy

31 ago 2025

·

Soggiorno di 2 notti

Shower had poor pressure and fixtures are loose, no place to sit toiletries. Sink drained very slowly and faucet was hard to work with low pressure also.

6

Julie

28 ago 2025

·

Soggiorno di 1 notte

We live staying at this hitel. The staff is always helpful and friendly. Normally we have no issues but our last stay the air unit in our room wasnt working and it was one of the hotest days of the summer.

8

Kate

5 dic 2024

·

Soggiorno di 3 notti

It was a great stay. Large roomy room

10

Leah

14 dic 2024

·

Soggiorno di 1 notte

Our room was huge and included more amenities than what is usual at hotels. A microwave is few and far between. We did have to wait at the front desk for 15 minutes (no line) for someone to arrive and check us in (there was a sign that they would be back soon). TV is huge with lots of channels/options. Very spacious and updated, calming decorating

6

Jeanette

10 set 2025

·

Soggiorno di 1 notte

I often stay at Hampton Inns, and this one was okay but due for a refresh. Front desk clerk was fine, but not real friendly. Bottled was provided after I came down to give my Hilton honors number and asked for it. Breakfast was fine. My main complaint was the condition of the bath/shower combo, and the unresponsive HVAC thermostat controls. Tub/shower drain was uncovered and gross-looking so I didn't use it.

6

Misty

22 set 2025

·

Soggiorno di 1 notte

The A/C unit was clanking on throughout the night. It’s keeping the room cool and comfortable but was TERRIBLY loud when it turned off and on. Concerning

6

Kelly

10 giu 2024

·

Soggiorno di 2 notti

The hotel was conveniently located with ample parking. The employees we interacted with were pleasant and efficient. The pool, hot tub and pool deck were clean and well maintained. Our room was well appointed and very clean. The breakfast was decent and the breakfast area was spacious and clean. So why the lower score? That’s because the thermostats in the room were set at 68 and could NOT be adjusted. So at night, you with froze with it on or woke up in a sweat when it was off. Maybe it would have been tolerable if the vents were along the baseboards, but this was a typical hotel air system…in the wall under the window with a wall thermostat for control. So the air blew right over the beds. We spoke with the front desk staff who said they had received “tons” of complaints but can’t do anything to correct it. For $250/night (including taxes), I expect to be able to control the temp in my room! Other than waking up every few hours to turn the air on or off, the hotel was perfect!

10

John

29 ott 2025

·

Soggiorno di 1 notte

Clean spacious room

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Servizio

Il personale è spesso descritto come cordiale, disponibile e accomodante, con alcune esperienze positive alla reception. Diversi ospiti si sono imbattuti in un servizio lento o non reattivo a volte, accoglienze poco calorose o nessuno alla reception durante il check-out anticipato o le chiamate notturne.

Recensioni degli ospiti correlate

10

Linda

22 ago 2024

·

Soggiorno di 1 notte

The hotel check-in staff were wonderful and very welcoming. We enjoyed the pool area and the free breakfast. We had issues with noices above us until after midnight due to an unregistered pet in someone's room. This was unfortunate. I addressed the issue with the desk, and they said they'd look into it. They told me to call back if the problem continued. I called twice after the noice persisted, and no one answered the front desk phone. This was dissappointing.

4

Lorena

5 mar 2025

·

Soggiorno di 1 notte

The front desk clerk asked for my ID, handed me the keys and said to enjoy my stay. That’s it. I’m a Silver Hilton Honors member and apparently Expedia doesn’t transfer over that information so we didn’t get welcomed or free water or anything. No info on breakfast or coffee. I could have asked; but what kind of welcome is that?! We ended up leaving after two hours due to the storm and there was no one at the desk when we left so I deposited the keys in the container.

10

John

20 lug 2025

·

Soggiorno di 1 notte

Staff at front desk was very friendly and helpful. Hotel was clean and quiet close to shopping.

4

Terri

16 set 2023

·

Soggiorno di 1 notte

Took 15 minutes of waiting before the girl came to the desk from the back room, obviously high out of her mind. Took a long time for her to then figure out the computer and get our room number. The room was nice but the bedding had body hair in it and there were spiders in the bathroom. Definitely not what I expected from a Hampton Inn. We will never be returning to this particular hotel.

10

Nickolas

27 dic 2025

·

Soggiorno di 1 notte

Hotel was clean and staff was friendly, no issues during our one night.

10

Kathryn

21 giu 2023

·

Soggiorno di 1 notte

Staff was friendly and helpful with questions.

8

Shawn

3 mar 2025

·

Soggiorno di 1 notte

Overall, enjoyable stay at the Hampton Inn & Suites. Yuliza at the front desk was amazing as she worked with our two rooms to get them close to each other and all worked out well. However, a front desk staff member in the afternoon wasn't as accommodating, didn't get his name, but was very difficult to work with.

10

Yvette

28 giu 2025

·

Soggiorno di 1 notte

Elizabeth and her colleague went out of their way to help us get a room in spite of the hotel being overbooked. Our other reservation fell through. She was amazing.

10

Jessica

13 ago 2025

·

Soggiorno di 1 notte

Great location. Night staff was fantastic Morning check out staff seemed like we were bothering her Breakfast was great

10

Victoria

13 nov 2023

·

Soggiorno di 1 notte

Very comfortable. Easy check in. Our front desk associate was amazing. Saw me the next day and remembered my name. Was very friendly. (Ashley was her name) would definitely stay here again.

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Posizione

Posizione comoda vicino a Jordan Creek Mall, Walmart e a molti ristoranti, con facile accesso all'autostrada e una zona generalmente sicura. Gli ospiti lo trovano pratico per lo shopping e le soste.

Recensioni degli ospiti correlate

10

Tema

2 ott 2025

·

Soggiorno di 3 notti

Most of shopping places were near by and very accessible, the room was cleaned, staff was very nice specially de breakfast Staff Marlon was very welcoming ,front desk staff was super nice and knowledgeable. Thank you!

10

Tamara

4 ago 2025

·

Soggiorno di 6 notti

Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.

10

Wendy

26 dic 2025

·

Soggiorno di 1 notte

Friendly staff, quiet, clean room, and convenient location.

10

Claudia

6 lug 2024

·

Soggiorno di 1 notte

Great location. Conveniently located near Walmart, Applebees and shopping center.

8

Bryan

3 nov 2024

·

Soggiorno di 1 notte

Pretty straight to the point hotel with a pool/hot tub and decent breakfast. Free parking. Right next to a Walmart and practically every main restaurant chain. Fairly easy to get around town from this hotel. Next to a lot of other hotel chains too.

10

Jennifer

25 mag 2025

·

Soggiorno di 3 notti

Great long weekend for our anniversary. Great location and the hotel was very clean!

10

Bob

22 set 2023

·

Soggiorno di 1 notte

Convenient. Next to shopping, resturants and Interstate.

10

Debbie

25 feb 2025

·

Soggiorno di 1 notte

Great front desk staff. Very comfortable beds. Great location

10

Ellen

1 lug 2025

·

Soggiorno di 4 notti

This is a very pet friendly property. We left the do not disturb placard on the door for our 4 day stay and had no problems with our pet in the room. There’s a great walking route around a very nice looking storage building to the rear of the property. The beds were extremely comfortable, the hot tub delightful and the breakfast very good. The only negative when using the pool area was the lack of ventilation and the strong odor of chlorine. The property is conveniently located to all near Mills Civic Parkway, plenty of shopping and restaurants available. This property is well worth a return stay.

10

William

15 apr 2025

·

Soggiorno di 1 notte

Close to shopping and restaurants

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Ristorazione

La colazione è spesso elogiata per essere buona e con una varietà decenta e cibi caldi. Le recensioni notano anche incoerenze: qualità scadente occasionale, rifornimento lento, personale insufficiente, stoviglie usa e getta e, in un caso, colazione non disponibile.

Recensioni degli ospiti correlate

8

David

13 set 2024

·

Soggiorno di 2 notti

Room was spacious, shower and bed were good. Weird noise coming from the air duct, and front desk staff were not too friendly. Breakfast was lacking, and coffee service was not maintained... pity, as it could be an awesome hotel.

10

Natasha

12 giu 2025

·

Soggiorno di 1 notte

The room was great, the parking was easy and the breakfast had many options to choose from.

10

Corey

9 nov 2025

·

Soggiorno di 1 notte

Everything went great until this morning. We went to check out but no one was at the desk and no breakfast was available. Not good!

10

Tamara

4 ago 2025

·

Soggiorno di 6 notti

Was there for the Senior Olympics and super happy the beds were really comfortable. The breakfasts were great - good choices and having hot foot available was excellent. The common areas are having some work done but we did manage a hot tub visit. Very conveniently located for us.

6

Linda

3 dic 2024

·

The breakfast can use some upgrades, better variety of food items with some healty options. I disappointed Hampton Inn menu. They could do better. Bathroom faucet leaked, fixture was hard to control.

4

Josh

25 nov 2023

·

Soggiorno di 3 notti

Breakfast was awful and things were constantly out and not getting refilled. No locks on the bathroom doors is absolutely ridiculous.

10

Kevin

22 feb 2024

·

Soggiorno di 1 notte

Very nice Hampton, convenient for a shopping weekend! I was impressed with the workout room (Peleton bike!) and the breakfast. For the breakfast, They had a large variety, and a nice staff member who actually kept up with cleaning and stocking (rare, these days!) would recommend for a quick stay!

8

Barbra

13 ott 2025

·

Soggiorno di 2 notti

The eggs and sausage for breakfast was not the best but I really appreciated the variety of options for toppings for the waffles and the oatmeal. Rooms were clean but the suite we stayed in was cramped for what we paid for. The setup was odd and did not have a lot of maneuvering room. Pool and hotub were ok. Staff was friendly and the area hotel is in, is nice and safe. Overall not a bad place to stay and I would go there again if needed.

10

Ryan

25 ott 2025

·

Soggiorno di 1 notte

Great check-in, comfortable room, and good breakfast.

10

Cindy

10 ott 2023

·

Soggiorno di 1 notte

Clean pool/hot tub area. Great breakfast.

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Mese	Prezzo medio
gennaio	99 USD
febbraio	114 USD
marzo	110 USD
aprile	124 USD
maggio	126 USD
giugno	137 USD
luglio	139 USD
agosto	163 USD
settembre	124 USD
ottobre	125 USD
novembre	107 USD
dicembre	98 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $184	17 $167
18 $129	19 $126	20 $126	21 $123	22 $115	23 $209	24 $209
25 $119	26 $114	27 $144	28	29	30 $226	31 $224

dom	lun	mar	mer	gio	ven	sab
1 $135	2 $112	3 $114	4 $114	5 $113	6 $139	7 $143
8 $109	9 $112	10 $114	11 $112	12 $112	13 $137	14 $151
15 $109	16 $114	17 $118	18 $114	19 $114	20 $137	21 $113
22 $109	23 $113	24 $114	25 $114	26 $114	27 $136	28 $137
29 $109	30 $114

Hampton Inn & Suites West Des Moines/SW Mall Area

Prezzi per Hampton Inn & Suites West Des Moines/SW Mall Area

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Monolocale, 1 letto king con divano letto, accessibile ai disabili, microonde

Camera Premium, 1 letto king, microonde

Suite monolocale, 1 letto king con divano letto, microonde

Camera, 2 letti queen, microonde

Camera, 1 letto king, microonde

Camera, 1 letto king, accesso in sedia a rotelle, microonde

Camera, 2 letti queen, accesso in sedia a rotelle, microonde

Monolocale, 1 letto king con divano letto, accessibile ai disabili, microonde (Roll In Shower)

Camera, 2 letti queen, notifica campanello/telefono, microonde

Camera, 1 letto king, notifica campanello/telefono, microonde

Camera Premium, 2 letti queen, accesso in sedia a rotelle, microonde

Camera, 2 letti queen, accesso in sedia a rotelle, microonde (Roll In Shower)

Camera Premium, 2 letti queen, microonde

Recensioni degli ospiti su Hampton Inn & Suites West Des Moines/SW Mall Area

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Cauzione

Informazioni utili

Servizi extra

Prezzi per le prossime date