Puerta del Cielo Hotel Origen Bacalar - Adults Only
From
US$ 195
/ noite
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From
US$ 195
/ noite
Sobre esta propriedade
Aproveite comodidades convenientes, como Wi-Fi de cortesia, serviços de casamento e salão de banquetes.
Comodidades
Aproveite comodidades convenientes, como Wi-Fi de cortesia, serviços de casamento e salão de banquetes.
Comodidades
As comodidades presentes incluem balcão de recepção 24 horas, armazenamento para bagagem e um cofre na recepção do hotel. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Puerta del Cielo Hotel Origen oferece aos hóspedes deliciosas opções de refeição no um restaurante. No fim do dia, relaxe com uma bebida refrescante em um bar/lounge ou um bar ao lado da piscina. Há café da manhã feito na hora disponível diariamente, entre 7h30 e meio-dia, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 14 quartos com ar-condicionado, máquinas de café expresso e smart TVs. Sua cama apresenta edredons de pluma e roupas de cama de algodão egípcio. Os quartos possuem varandas ou pátios mobiliados particulares. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais digitais para a sua diversão. Banheiro privativo com banheiras e chuveiros separados apresenta banheiras e chuveiros com efeito de chuva.
Localização
Perto do aeroporto em Bacalar, Puerta del Cielo Hotel Origen está a apenas alguns passos de Laguna de Bacalar e a 3 minuto(s) de carro de Parque ecológico Laguna de Bacalar. Este hotel fica a 2,2 km de Universidade Politécnica de Bacalar e a 2,6 km de Ecoparque Bacalar.
Lugares próximos
Laguna de Bacalar(0.1 milhas)
Universidade Politécnica de Bacalar(1.4 milhas)
Ecoparque Bacalar(1.6 milhas)
Parque ecológico Laguna de Bacalar(1.7 milhas)
Zócalo(2.2 milhas)
Forte San Felipe(2.2 milhas)
Spa Municipal de Bacalar(2.5 milhas)
Cenote Negro(3 milhas)
Cenote Cocalitos(5.2 milhas)
Cenote Azul(5.2 milhas)
Cenote Esmeralda(5.8 milhas)
Lagoa Milagros(18.9 milhas)
Ichkabal(24.4 milhas)
Palácio Municipal de Othón P. Blanco(25.5 milhas)
Terminal de balsas Chetumal(26 milhas)
Aeroporto Internacional de Chetumal (CTM)(25.3 milhas)
Aeroporto de Corozal (CZH)(33.7 milhas)
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Localização
Carretera Bacalar-Xtomoc, Bacalar, Estado de Quintana Roo, México
Laguna de Bacalar (0.1 milhas)
Universidade Politécnica de Bacalar (1.4 milhas)
Ecoparque Bacalar (1.6 milhas)
Parque ecológico Laguna de Bacalar (1.7 milhas)
Zócalo (2.2 milhas)
Forte San Felipe (2.2 milhas)
Opções de quarto
9
Suíte estúdio superior, terraço, ao lado do lago
Detalhes do quarto
1 Cama Queen
Acomoda 2
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
7
Quarto standard, terraço, vista parcial para o lago
Detalhes do quarto
1 Cama Queen
Acomoda 2
431 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
24
Suíte estúdio, 1 cama Queen, terraço, vista para a lagoa
Detalhes do quarto
1 Cama Queen
Acomoda 2
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
10
Quarto standard, terraço, vista para o jardim
Detalhes do quarto
1 Cama Queen
Acomoda 2
431 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
11
Suíte estúdio grand, terraço, ao lado do lago
Detalhes do quarto
1 Cama Queen
Acomoda 2
861 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Puerta del Cielo Hotel Origen Bacalar - Adults Only
8.8
Fabuloso
Com base em 157 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
De acordo com as avaliações mais recentes, o Puerta del Cielo Hotel Origen se destaca pelo serviço atencioso e acolhedor, belas vistas da lagoa com acesso direto e comida altamente elogiada de um excelente chef, criando uma atmosfera tranquila e boutique para estadias relaxantes.
Leia maisIsso foi útil?
Opinião dos hóspedes
De acordo com as avaliações mais recentes, o Puerta del Cielo Hotel Origen se destaca pelo serviço atencioso e acolhedor, belas vistas da lagoa com acesso direto e comida altamente elogiada de um excelente chef, criando uma atmosfera tranquila e boutique para estadias relaxantes.
Os hóspedes também elogiam os belos jardins bem cuidados, duas piscinas e uma atmosfera geralmente segura. Alguns avaliadores relatam desvantagens, como ruído da estrada, ocasionais atrasos no serviço e odores esporádicos no quarto ou falhas na arrumação; alguns também acharam os preços das bebidas altos. Espere uma estadia serena e com foco no design, centrada nas vistas, na gastronomia e na hospitalidade amigável.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O acesso à lagoa, as duas piscinas e os jardins bem cuidados são elogiados, com uma sensação geral de segurança; alguns hóspedes relataram ocasionais atrasos no serviço de quarto na piscina.
Avaliações dos hóspedes relacionadas
10
Maria
29 de nov. de 2022
·
Hospedou-se por 2 noites
This is probably one of the nicest boutique hotels I have seen in Bacalar. It's luxurious and not over priced. My room was upstairs with a partial lagoon view. It felt very private and extremely comfortable although I'd say the beds are on the small side but I'm a solo traveller so wasn't an issue for me. It's a little out of the town but taxis are so cheap no more than 50 pesos. I loved the huge outdoor bathtub. The pool area was very nice and there's a deck leading to the lagoon. Food was very very good, the chef was accommodating to my specific requirements and it didn't work out very expensive. Service by all staff is exceptional here. Hotel was so quiet I sometimes felt like the only guest. I'd highly recommend this beautiful hotel.
This is probably one of the nicest boutique hotels I have seen in Bacalar. It's luxurious and not over priced. My room was upstairs with a partial lagoon view. It felt very private and extremely comfortable although I'd say the beds are on the small side but I'm a solo traveller so wasn't an issue for me. It's a little out of the town but taxis are so cheap no more than 50 pesos. I loved the huge outdoor bathtub. The pool area was very nice and there's a deck leading to the lagoon. Food was very very good, the chef was accommodating to my specific requirements and it didn't work out very expensive. Service by all staff is exceptional here. Hotel was so quiet I sometimes felt like the only guest. I'd highly recommend this beautiful hotel.
10
Freddy
20 de nov. de 2022
·
Hospedou-se por 2 noites
El lugar lindo, accesible a la laguna, con 2 piscinas, la comida excelente y la atencion personalizada y todos amables, sonrientes. Un lugar para repetir. Privado y garantizada relajacion.
El lugar lindo, accesible a la laguna, con 2 piscinas, la comida excelente y la atencion personalizada y todos amables, sonrientes. Un lugar para repetir. Privado y garantizada relajacion.
10
gustavo
8 de set. de 2023
·
Hospedou-se por 2 noites
Excelente hotel. Nuevo Ambas piscinas de primer nivel y lo padre es que tiene acceso directo a Laguna Sin duda me volvería a quedar.
Excelente hotel. Nuevo Ambas piscinas de primer nivel y lo padre es que tiene acceso directo a Laguna Sin duda me volvería a quedar.
10
Luis Octavio
9 de out. de 2023
·
Hospedou-se por 4 noites
Tener cuidado cuando llueve, escaleras resbalosas saliendo de las habitaciones
Tener cuidado cuando llueve, escaleras resbalosas saliendo de las habitaciones
10
anabel martinez
25 de jul. de 2023
·
EL HOTEL ES DE LO MEJOR, EL PERSONAL SUPER ATENTO, LA COMIDA ES DELICIOSA, LAS VISTAS SON ESPECTACULARES, LAS INSTALACIONES SON BELLAS, PROMETEMOS REGRESAR. ADEMAS EL WIFI FUNCIONA AL 100 EN TODO EL HOTEL, TIENE ESTACIONAMIENTO SEGURO, Y TE ORIENTAN DURANTE TU ESTANCIA
EL HOTEL ES DE LO MEJOR, EL PERSONAL SUPER ATENTO, LA COMIDA ES DELICIOSA, LAS VISTAS SON ESPECTACULARES, LAS INSTALACIONES SON BELLAS, PROMETEMOS REGRESAR. ADEMAS EL WIFI FUNCIONA AL 100 EN TODO EL HOTEL, TIENE ESTACIONAMIENTO SEGURO, Y TE ORIENTAN DURANTE TU ESTANCIA
10
Paola
17 de fev. de 2024
·
Hospedou-se por 2 noites
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
10
Eleuterio
6 de nov. de 2025
·
Hospedou-se por 1 noite
Lugar agradable pero les falta varias opciones: A) Kayak deberia ofrecer uno o dos con remos B) ofrecer o rentar chaleco salvavidas C) en 1.5 horas en la alberca ningun mesero se acerco y no pudimos ordenar bebidas
Lugar agradable pero les falta varias opciones: A) Kayak deberia ofrecer uno o dos con remos B) ofrecer o rentar chaleco salvavidas C) en 1.5 horas en la alberca ningun mesero se acerco y no pudimos ordenar bebidas
10
Jean
11 de nov. de 2025
·
Hospedou-se por 8 noites
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
10
Jason
26 de jan. de 2025
·
Hospedou-se por 2 noites
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
10
Andrea
20 de nov. de 2025
·
Hospedou-se por 2 noites
La comida y el bar EXCELENTES!!!!!!!!!!!!!! La atención sin igual, 10/10 would recommend
La comida y el bar EXCELENTES!!!!!!!!!!!!!! La atención sin igual, 10/10 would recommend
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
No geral, muito limpo e bem conservado, embora algumas avaliações mencionem odores nos quartos e ocasionais falhas na arrumação.
Avaliações dos hóspedes relacionadas
10
IVONNE REYNAUD
24 de jul. de 2024
·
Hospedou-se por 1 noite
Las instalaciones son bonitas y de muy buena calidad. Cuidan hasta el más mínimo detalle. El servicio del personal es excelente muy amables y eficientes. Tienen muy buena disposición. Los alimentos exquisitos y muy abundantes. Lo recomiendo ampliamente.
Las instalaciones son bonitas y de muy buena calidad. Cuidan hasta el más mínimo detalle. El servicio del personal es excelente muy amables y eficientes. Tienen muy buena disposición. Los alimentos exquisitos y muy abundantes. Lo recomiendo ampliamente.
8
Erwin
30 de nov. de 2025
·
Hospedou-se por 2 noites
Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.
Very welcoming staff and excellent service, nice garden and great food. The room was very smelly as we entered in, it smelled like if it hadn't been in use for a while.
8
Marina
31 de mai. de 2024
·
Hospedou-se por 1 noite
Nous avons beaucoup apprécié ce séjour dans cet hôtel. Nous avons enlevé une étoile uniquement à cause des odeurs d’égouts dans la chambre. En mettant de côté cet incident, le personnel est top ! La nourriture de l’hôtel excellente. Nous avons aussi apprécié le tour en bateau qui a pu nous récupérer et laisser sur le ponton de l’hôtel. Nous recommandons !
Nous avons beaucoup apprécié ce séjour dans cet hôtel. Nous avons enlevé une étoile uniquement à cause des odeurs d’égouts dans la chambre. En mettant de côté cet incident, le personnel est top ! La nourriture de l’hôtel excellente. Nous avons aussi apprécié le tour en bateau qui a pu nous récupérer et laisser sur le ponton de l’hôtel. Nous recommandons !
10
Beth
3 de jan. de 2026
·
Hospedou-se por 3 noites
Room was very clean. Staff kind and helpful. The lagoon is incredible!
Room was very clean. Staff kind and helpful. The lagoon is incredible!
10
Nathalie
31 de dez. de 2024
·
Hospedou-se por 5 noites
Un service hors pair, l'hôtel très propre. Les chambres au bord de la lagune sont spacieuses. Très zen sur le site, l'hôtel au goût du jour/Moderne. Les cocktails sont délicieux avec un excellent menu varié. Certainement dans les tops des hôtels à Bacalar 5 min de taxi pour ce rendre au Centro. Garde de sécurité 24/24. Point faible la localisation pour la Lagune. En fait de notre passage à Bacalar ce fut notre coup de coeur ❤️
Un service hors pair, l'hôtel très propre. Les chambres au bord de la lagune sont spacieuses. Très zen sur le site, l'hôtel au goût du jour/Moderne. Les cocktails sont délicieux avec un excellent menu varié. Certainement dans les tops des hôtels à Bacalar 5 min de taxi pour ce rendre au Centro. Garde de sécurité 24/24. Point faible la localisation pour la Lagune. En fait de notre passage à Bacalar ce fut notre coup de coeur ❤️
8
Andres
23 de set. de 2023
·
Hospedou-se por 3 noites
Fallaron en la limpieza de la habitación dos veces lo cual le baja puntos a la estadía, de resto todo muy bien y gran opción de alojamiento en Bacalar
Fallaron en la limpieza de la habitación dos veces lo cual le baja puntos a la estadía, de resto todo muy bien y gran opción de alojamiento en Bacalar
10
Jean
11 de nov. de 2025
·
Hospedou-se por 8 noites
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
8
Mark
10 de fev. de 2024
·
Hospedou-se por 2 noites
Wonderful staff. New, very clean and nicely designed rooms.
Wonderful staff. New, very clean and nicely designed rooms.
10
Sandra Luz
9 de dez. de 2024
·
Hospedou-se por 4 noites
Fue una experiencia muy agradable!! Todo el personal es muy amable, detallista y servicial. Limpio. Las habitaciones cómodas y no hay ruidos externos. Me encantó la terraza con vista a la Laguna y la alberca con acceso a la Laguna. Es un excelente lugar para descansar y disfrutar de la naturaleza
Fue una experiencia muy agradable!! Todo el personal es muy amable, detallista y servicial. Limpio. Las habitaciones cómodas y no hay ruidos externos. Me encantó la terraza con vista a la Laguna y la alberca con acceso a la Laguna. Es un excelente lugar para descansar y disfrutar de la naturaleza
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são modernos e confortáveis, muitos com vista para a lagoa, varandas e alguns com banheiras externas. Alguns quartos com vista para a estrada ou com pouca luz, e odores ocasionais, são relatados, e nem todos os quartos com 'vista para a lagoa' têm vista desobstruída.
Avaliações dos hóspedes relacionadas
10
Gabriela
11 de out. de 2023
·
Hospedou-se por 3 noites
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
4
Alexander
24 de fev. de 2025
·
Hospedou-se por 3 noites
This hotel is very noisy. I spent three nights there and got very little sleep. The hotel is located on a narrow strip of land between a busy main road and the lagoon. While the side facing the lagoon is quiet, we had a room (mid-range price category) closest to the road. There is a constant hum of engines, especially motorcycles and trucks, even at night. Additionally, there was a noise from a compressor, like that of an air conditioner or pump, heard loudly at night. The bar is also located in this area, where early in the morning there is clattering of dishes and the loud sound of a juicer being turned on. This not being enough, there is also a construction side next to the hotel with hammering noise during the day. This hotel is not suitable for noise-sensitive people!
This hotel is very noisy. I spent three nights there and got very little sleep. The hotel is located on a narrow strip of land between a busy main road and the lagoon. While the side facing the lagoon is quiet, we had a room (mid-range price category) closest to the road. There is a constant hum of engines, especially motorcycles and trucks, even at night. Additionally, there was a noise from a compressor, like that of an air conditioner or pump, heard loudly at night. The bar is also located in this area, where early in the morning there is clattering of dishes and the loud sound of a juicer being turned on. This not being enough, there is also a construction side next to the hotel with hammering noise during the day. This hotel is not suitable for noise-sensitive people!
10
Maria
29 de nov. de 2022
·
Hospedou-se por 2 noites
This is probably one of the nicest boutique hotels I have seen in Bacalar. It's luxurious and not over priced. My room was upstairs with a partial lagoon view. It felt very private and extremely comfortable although I'd say the beds are on the small side but I'm a solo traveller so wasn't an issue for me. It's a little out of the town but taxis are so cheap no more than 50 pesos. I loved the huge outdoor bathtub. The pool area was very nice and there's a deck leading to the lagoon. Food was very very good, the chef was accommodating to my specific requirements and it didn't work out very expensive. Service by all staff is exceptional here. Hotel was so quiet I sometimes felt like the only guest. I'd highly recommend this beautiful hotel.
This is probably one of the nicest boutique hotels I have seen in Bacalar. It's luxurious and not over priced. My room was upstairs with a partial lagoon view. It felt very private and extremely comfortable although I'd say the beds are on the small side but I'm a solo traveller so wasn't an issue for me. It's a little out of the town but taxis are so cheap no more than 50 pesos. I loved the huge outdoor bathtub. The pool area was very nice and there's a deck leading to the lagoon. Food was very very good, the chef was accommodating to my specific requirements and it didn't work out very expensive. Service by all staff is exceptional here. Hotel was so quiet I sometimes felt like the only guest. I'd highly recommend this beautiful hotel.
4
Juan
20 de fev. de 2025
·
Hospedou-se por 1 noite
No es un hotel de buena calidad , me dieron una habitación que parece mazmorra, sin luz y menos para ese precio . Parece una vecindad , seguro la habitación a que da a la laguna está bien pero la mía para nada
No es un hotel de buena calidad , me dieron una habitación que parece mazmorra, sin luz y menos para ese precio . Parece una vecindad , seguro la habitación a que da a la laguna está bien pero la mía para nada
10
Yameli
12 de jun. de 2024
·
Hospedou-se por 3 noites
Hotel Boutique con atención al detalle y tranquilo. Amé la comodidad de mi habitación, que tenía un balcón con vista a la Laguna. La tina de baño riquísima y la cama muy cómoda. El ambiente es tranquilo y la atención muy buena. Como para relajarse y desconectarse un rato.
Hotel Boutique con atención al detalle y tranquilo. Amé la comodidad de mi habitación, que tenía un balcón con vista a la Laguna. La tina de baño riquísima y la cama muy cómoda. El ambiente es tranquilo y la atención muy buena. Como para relajarse y desconectarse un rato.
10
Paola
17 de fev. de 2024
·
Hospedou-se por 2 noites
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
8
Vanessa
16 de fev. de 2025
·
Hospedou-se por 3 noites
Les + : Petit hôtel confortable et propre, avec accès direct à la lagune et situé à quelques minutes de voiture du centre de Bacalar. Personnel très agréable. Nous avons mangé deux fois sur place durant notre séjour (un petit-déjeuner et un repas du soir) et c’était délicieux. LE - : Notre suite studio “vue lagon” avait surtout une vue sur la piscine au premier plan. Le plus dérangeant est que de la musique type “lounge” est diffusée assez fort et non stop du matin au soir notamment au bord de la piscine. Peu agréable donc pour profiter de notre terrasse. Si nous avions su nous aurions réservé un autre type de chambre. Dommage car cela gâche un peu l’expérience.
Les + : Petit hôtel confortable et propre, avec accès direct à la lagune et situé à quelques minutes de voiture du centre de Bacalar. Personnel très agréable. Nous avons mangé deux fois sur place durant notre séjour (un petit-déjeuner et un repas du soir) et c’était délicieux. LE - : Notre suite studio “vue lagon” avait surtout une vue sur la piscine au premier plan. Le plus dérangeant est que de la musique type “lounge” est diffusée assez fort et non stop du matin au soir notamment au bord de la piscine. Peu agréable donc pour profiter de notre terrasse. Si nous avions su nous aurions réservé un autre type de chambre. Dommage car cela gâche un peu l’expérience.
10
Ashton
26 de jun. de 2023
·
Beautiful property with beautiful rooms. We arrived to a delicious cold complimentary cocktail. The staff were very helpful with everything from carrying our luggage, changing us to a room with a better view as per their own suggestion. The pool and jetty areas are beautiful, and they will let you reserve to eat dinner here. The restaurant was very nice, and the cocktails were great. Perfect place to relax
Beautiful property with beautiful rooms. We arrived to a delicious cold complimentary cocktail. The staff were very helpful with everything from carrying our luggage, changing us to a room with a better view as per their own suggestion. The pool and jetty areas are beautiful, and they will let you reserve to eat dinner here. The restaurant was very nice, and the cocktails were great. Perfect place to relax
8
Mark
10 de fev. de 2024
·
Hospedou-se por 2 noites
Wonderful staff. New, very clean and nicely designed rooms.
Wonderful staff. New, very clean and nicely designed rooms.
10
Jason
26 de jan. de 2025
·
Hospedou-se por 2 noites
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é amplamente descrito como caloroso, profissional e atencioso, com toques atenciosos da equipe e do chef. Uma minoria relatou serviço lento ou inconsistente, principalmente na piscina ou durante os horários de pico.
Avaliações dos hóspedes relacionadas
10
Juliana
24 de dez. de 2023
·
Hospedou-se por 2 noites
Such an amazing place, staff was so friendly and helpful; food so good and everything made to order which took a little while to get but it was totally worth the wait. 100% recommend!
Such an amazing place, staff was so friendly and helpful; food so good and everything made to order which took a little while to get but it was totally worth the wait. 100% recommend!
10
Philip
8 de mar. de 2024
·
Hospedou-se por 2 noites
We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
10
Gustavo
28 de mar. de 2023
·
Hospedou-se por 4 noites
todo estuvo muy bien... la atencion en general..solo un par de observaciones para que mejoren eso: si uno no quiere dejar voucher abierto, no le esten cobrando la cuenta casi casi, antes de llevar lo que se pide.. no creo q nadie vaya a salir corriendo.. es incomodo.. y dos, traten de tener personal suficiente, pues uno tenia q estar subiendo seguido a pedir cosas pues un mesero, no se daba abasto para atender a toda la gente.. pero en general excelente la atencion de todos, y buena comida del restaurante.... super recomendado ya el hotel con mucha gente..... saludos y gracias
todo estuvo muy bien... la atencion en general..solo un par de observaciones para que mejoren eso: si uno no quiere dejar voucher abierto, no le esten cobrando la cuenta casi casi, antes de llevar lo que se pide.. no creo q nadie vaya a salir corriendo.. es incomodo.. y dos, traten de tener personal suficiente, pues uno tenia q estar subiendo seguido a pedir cosas pues un mesero, no se daba abasto para atender a toda la gente.. pero en general excelente la atencion de todos, y buena comida del restaurante.... super recomendado ya el hotel con mucha gente..... saludos y gracias
10
John
11 de dez. de 2023
·
Hospedou-se por 2 noites
The staff was very accomadating and super friendly! We checked in a day late and let them know and they were waiting for us in the morning! Their greeting made us feel like celebrities! They also offered to credit me for missing my first night if we wanted to stay another night but we already had another reservation. After we left to our other destination(playa del carmen) we wishe we wouldve stayed another night!. All in all the place was beautiful & peacefule! Food was delicious as well! Would definately stay again! Dont hesitate on this property! Was conpletely worth it! Thank you Puerto del Cielo!
The staff was very accomadating and super friendly! We checked in a day late and let them know and they were waiting for us in the morning! Their greeting made us feel like celebrities! They also offered to credit me for missing my first night if we wanted to stay another night but we already had another reservation. After we left to our other destination(playa del carmen) we wishe we wouldve stayed another night!. All in all the place was beautiful & peacefule! Food was delicious as well! Would definately stay again! Dont hesitate on this property! Was conpletely worth it! Thank you Puerto del Cielo!
8
Gabriela
11 de jul. de 2025
·
Hospedou-se por 1 noite
Staff wasn’t very helpfulOther than that
Staff wasn’t very helpfulOther than that
10
Steven D
8 de jul. de 2023
·
Hospedou-se por 5 noites
Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
10
Eleuterio
6 de nov. de 2025
·
Hospedou-se por 1 noite
Lugar agradable pero les falta varias opciones: A) Kayak deberia ofrecer uno o dos con remos B) ofrecer o rentar chaleco salvavidas C) en 1.5 horas en la alberca ningun mesero se acerco y no pudimos ordenar bebidas
Lugar agradable pero les falta varias opciones: A) Kayak deberia ofrecer uno o dos con remos B) ofrecer o rentar chaleco salvavidas C) en 1.5 horas en la alberca ningun mesero se acerco y no pudimos ordenar bebidas
10
Maria Isabel
4 de mai. de 2023
·
Hospedou-se por 5 noites
La atencion es excelente. Todo el staff son muy atentos. Altamente recomendable.
La atencion es excelente. Todo el staff son muy atentos. Altamente recomendable.
10
Jean
11 de nov. de 2025
·
Hospedou-se por 8 noites
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
8
Marcia Chantal
28 de mar. de 2023
·
Hospedou-se por 1 noite
Me encanto, sin duda volvería, el personal es súper amable sin embargo tardan muchísimo en atenderte incluso cuando no había casi huéspedes en el hotel. En el area de la piscina estaría mas cómodo si a las sillas para tomar el sol les agregaran alguna colchoneta ya que son de madera y son muy incómodas.
Me encanto, sin duda volvería, el personal es súper amable sin embargo tardan muchísimo en atenderte incluso cuando no había casi huéspedes en el hotel. En el area de la piscina estaría mas cómodo si a las sillas para tomar el sol les agregaran alguna colchoneta ya que son de madera y son muy incómodas.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado em uma área cênica à beira da lagoa, a uma curta distância de carro ou táxi do centro de Bacalar. Sua posição junto à estrada principal pode significar ruído de tráfego para alguns quartos com vista para a estrada.
Avaliações dos hóspedes relacionadas
4
Alexander
24 de fev. de 2025
·
Hospedou-se por 3 noites
This hotel is very noisy. I spent three nights there and got very little sleep. The hotel is located on a narrow strip of land between a busy main road and the lagoon. While the side facing the lagoon is quiet, we had a room (mid-range price category) closest to the road. There is a constant hum of engines, especially motorcycles and trucks, even at night. Additionally, there was a noise from a compressor, like that of an air conditioner or pump, heard loudly at night. The bar is also located in this area, where early in the morning there is clattering of dishes and the loud sound of a juicer being turned on. This not being enough, there is also a construction side next to the hotel with hammering noise during the day. This hotel is not suitable for noise-sensitive people!
This hotel is very noisy. I spent three nights there and got very little sleep. The hotel is located on a narrow strip of land between a busy main road and the lagoon. While the side facing the lagoon is quiet, we had a room (mid-range price category) closest to the road. There is a constant hum of engines, especially motorcycles and trucks, even at night. Additionally, there was a noise from a compressor, like that of an air conditioner or pump, heard loudly at night. The bar is also located in this area, where early in the morning there is clattering of dishes and the loud sound of a juicer being turned on. This not being enough, there is also a construction side next to the hotel with hammering noise during the day. This hotel is not suitable for noise-sensitive people!
10
Juan
26 de fev. de 2025
·
Hospedou-se por 2 noites
Excelente lugar junto a la Laguna. Lejos de todo el movimiento pero cerca cuando quieres visitar el Pueblo Mágico. El servicio es excelente, el hotel hermoso, la comida deliciosa y el ambiente perfecto.
Excelente lugar junto a la Laguna. Lejos de todo el movimiento pero cerca cuando quieres visitar el Pueblo Mágico. El servicio es excelente, el hotel hermoso, la comida deliciosa y el ambiente perfecto.
10
Nathalie
31 de dez. de 2024
·
Hospedou-se por 5 noites
Un service hors pair, l'hôtel très propre. Les chambres au bord de la lagune sont spacieuses. Très zen sur le site, l'hôtel au goût du jour/Moderne. Les cocktails sont délicieux avec un excellent menu varié. Certainement dans les tops des hôtels à Bacalar 5 min de taxi pour ce rendre au Centro. Garde de sécurité 24/24. Point faible la localisation pour la Lagune. En fait de notre passage à Bacalar ce fut notre coup de coeur ❤️
Un service hors pair, l'hôtel très propre. Les chambres au bord de la lagune sont spacieuses. Très zen sur le site, l'hôtel au goût du jour/Moderne. Les cocktails sont délicieux avec un excellent menu varié. Certainement dans les tops des hôtels à Bacalar 5 min de taxi pour ce rendre au Centro. Garde de sécurité 24/24. Point faible la localisation pour la Lagune. En fait de notre passage à Bacalar ce fut notre coup de coeur ❤️
10
Louis
21 de out. de 2023
·
Hospedou-se por 3 noites
Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
Beautiful hotel, very convenient location. Staff super friendly and helpful. Excellent food. The best views. If you want to do a boat trip, contact Boho boats, amazing day on the lagoon.
10
Felipe
2 de mar. de 2023
·
Hospedou-se por 2 noites
o Hotel é incrível, muito bem localizado, bem perto do centro de Bacalar, e com uma vista sensacional do lago. As instalações são lindas, um paisagismo fantástico, atendimento primoroso por parte de todos os funcionários, além de um serviço gastronômico como eu não havia encontrado em nenhum hotel do México. Estou extasiado com esse lugar, espero que sigam por muitos anos mantendo a excelência dos serviços.
o Hotel é incrível, muito bem localizado, bem perto do centro de Bacalar, e com uma vista sensacional do lago. As instalações são lindas, um paisagismo fantástico, atendimento primoroso por parte de todos os funcionários, além de um serviço gastronômico como eu não havia encontrado em nenhum hotel do México. Estou extasiado com esse lugar, espero que sigam por muitos anos mantendo a excelência dos serviços.
10
Paola
17 de fev. de 2024
·
Hospedou-se por 2 noites
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
8
Vanessa
16 de fev. de 2025
·
Hospedou-se por 3 noites
Les + : Petit hôtel confortable et propre, avec accès direct à la lagune et situé à quelques minutes de voiture du centre de Bacalar. Personnel très agréable. Nous avons mangé deux fois sur place durant notre séjour (un petit-déjeuner et un repas du soir) et c’était délicieux. LE - : Notre suite studio “vue lagon” avait surtout une vue sur la piscine au premier plan. Le plus dérangeant est que de la musique type “lounge” est diffusée assez fort et non stop du matin au soir notamment au bord de la piscine. Peu agréable donc pour profiter de notre terrasse. Si nous avions su nous aurions réservé un autre type de chambre. Dommage car cela gâche un peu l’expérience.
Les + : Petit hôtel confortable et propre, avec accès direct à la lagune et situé à quelques minutes de voiture du centre de Bacalar. Personnel très agréable. Nous avons mangé deux fois sur place durant notre séjour (un petit-déjeuner et un repas du soir) et c’était délicieux. LE - : Notre suite studio “vue lagon” avait surtout une vue sur la piscine au premier plan. Le plus dérangeant est que de la musique type “lounge” est diffusée assez fort et non stop du matin au soir notamment au bord de la piscine. Peu agréable donc pour profiter de notre terrasse. Si nous avions su nous aurions réservé un autre type de chambre. Dommage car cela gâche un peu l’expérience.
10
Steven D
8 de jul. de 2023
·
Hospedou-se por 5 noites
Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
Amazing property with amazing staff. It’s very tranquil and close to downtown Bacalar! We will be back!
10
Hector Puente
20 de set. de 2023
·
Hospedou-se por 1 noite
Great food and good service. However the property is located in the main highway and there is a lot of noise
Great food and good service. However the property is located in the main highway and there is a lot of noise
10
Jason
26 de jan. de 2025
·
Hospedou-se por 2 noites
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Serene, beautiful property with a great lagoon view. Super easy parking and secure entrance. We stayed in two room types and thought both were excellent (lagoon view suite, and partial lagoon view room). The overall vibe was nice with chill electronic music playing and waiters roaming to make sure you had all you needed, the food an drinks were excellent (ate multiple meals during our stay). Only critique would be that the lounge chairs facing the lagoon are limited in number, and other guests would hold them by placing a towel down even though they would not show back up for hours, leaving no chairs left to enjoy - wish the hotel would put a policy about this.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O restaurante no local recebe elogios consistentes pelo sabor, apresentação e coquetéis, com várias menções a um chef excepcional. Alguns hóspedes notaram preços altos para as bebidas e um serviço mais lento enquanto os pratos são preparados sob encomenda.
Avaliações dos hóspedes relacionadas
10
Gabriela
11 de out. de 2023
·
Hospedou-se por 3 noites
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
El Cielo was such a wonderful place to visit Bacalar. Staff was very attentive. The view is amazing. breakfast was delicious and the drink cocktails were very good. The room view was partial lake view. The property grounds were so beautiful. Our room was comfortable and quiet
10
Florian
2 de fev. de 2025
·
Hospedou-se por 2 noites
Une vue sur le lac à couper le souffle, une équipe de service au top et surtour un chef cuisinier hors pair qui vaut un étoilé! Je recommande 1000 fois cet hôtel.
Une vue sur le lac à couper le souffle, une équipe de service au top et surtour un chef cuisinier hors pair qui vaut un étoilé! Je recommande 1000 fois cet hôtel.
10
Philip
8 de mar. de 2024
·
Hospedou-se por 2 noites
We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
We had a great 2 night stay at Puerta del Cielo. From the moment we checked in the staff were so attentive, there were so many little details that meant a lot. We had several meals during our stay and everything we ate not only looked like art, but was outstanding. Luis the head chef was so helpful with tips of things to see and do and places to eat outside of the hotel.
8
Cheryl
20 de jan. de 2024
·
Hospedou-se por 5 noites
I felt the prices of wine/drinks were wY too high. One glass of wine was 2X the price of a bottle in a retail store
I felt the prices of wine/drinks were wY too high. One glass of wine was 2X the price of a bottle in a retail store
10
socorro
8 de abr. de 2024
·
Hospedou-se por 4 noites
Un excelente lugar para pasar unos días increíbles, el personal muy amable, las instalaciones súper cómodas y muy limpias. La comida muy rica, si van a celebrar algo pueden preguntarle al Chef Luis Balderas por alguna recomendación en especial.
Un excelente lugar para pasar unos días increíbles, el personal muy amable, las instalaciones súper cómodas y muy limpias. La comida muy rica, si van a celebrar algo pueden preguntarle al Chef Luis Balderas por alguna recomendación en especial.
10
Paola
17 de fev. de 2024
·
Hospedou-se por 2 noites
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
Our stay was fantastic in a room with a wonderful view of the Laguna. The property is like a little oasis, filled with plants, flowers, private areas for dining and a swimming pool overlooking the water. The chef is over the top, best food we have had in Mexico! Staff was great and super professional.
10
Jorge
25 de set. de 2023
·
Hospedou-se por 2 noites
Excelente comida, excelente servicio y súper boutique
Excelente comida, excelente servicio y súper boutique
10
Jean
11 de nov. de 2025
·
Hospedou-se por 8 noites
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
The hotel was very secure 24/7. All the staff were friendly, helpful and very professional. The chefs created a culinary experience with their dishes. The property is well maintained and very clean. This was a wonderful first experience at a boutique hotel
10
Andrea
20 de nov. de 2025
·
Hospedou-se por 2 noites
La comida y el bar EXCELENTES!!!!!!!!!!!!!! La atención sin igual, 10/10 would recommend
La comida y el bar EXCELENTES!!!!!!!!!!!!!! La atención sin igual, 10/10 would recommend
10
JUAN
10 de fev. de 2025
·
Hospedou-se por 3 noites
El hotel está muy bonito, el servicio es excelente y la comida del restaurante es espectacular.
El hotel está muy bonito, el servicio es excelente y la comida del restaurante es espectacular.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
PHILIP
4 de ago. de 2026
·
Hospedou-se por 4 noites
All round excellence - a beautiful hotel in a stunning location with exceptionally helpful and attentive staff.
All round excellence - a beautiful hotel in a stunning location with exceptionally helpful and attentive staff.
10
Nelson Eloy
3 de ago. de 2026
·
Hospedou-se por 2 noites
Excelente atención y servicio; habitaciones limpias , vista increíble a la laguna.
Excelente atención y servicio; habitaciones limpias , vista increíble a la laguna.
10
Alejandro
22 de jul. de 2026
·
Hospedou-se por 4 noites
,
,
8
Demian
16 de jul. de 2026
·
Hospedou-se por 1 noite
Last day we had very little service around the property but overall a great stay!
Last day we had very little service around the property but overall a great stay!
10
Hugo
24 de jun. de 2026
·
Hospedou-se por 4 noites
El hotel esta en general muy bien, la atencion es superior y dedicada, todo el personal es muy amable y la comida es excelente, desayunamos y cenamos y todo de optima calidad, una noche cenamos a la orilla de la laguna y vino especialmente el chef a sugerirnos y limpiar un pescado a la sal delicioso. Las areas de oportunidad estan en el mantenimiento de algunos detalles del edificio y del mobiliario. Felicitamos a la gerencia ya que todo su personal es muy servicial.
El hotel esta en general muy bien, la atencion es superior y dedicada, todo el personal es muy amable y la comida es excelente, desayunamos y cenamos y todo de optima calidad, una noche cenamos a la orilla de la laguna y vino especialmente el chef a sugerirnos y limpiar un pescado a la sal delicioso. Las areas de oportunidad estan en el mantenimiento de algunos detalles del edificio y del mobiliario. Felicitamos a la gerencia ya que todo su personal es muy servicial.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
Depósito de segurança
Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.
Mostrar maisTem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-12: 180.74855808105468USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 207.34098212960814USD
- 2026-11-16: 181.70699185629272USD
- 2026-11-17: 269.0490683748779USD
- 2026-11-18: 181.45819090585326USD
- 2026-11-19: 206.85686313427732USD
- 2026-11-20: 216.90122277420042USD
- 2026-11-21: NO DATA
- 2026-11-22: 179.90301621835326USD
- 2026-11-23: 185.1656355623474USD
- 2026-11-24: 185.48799344055175USD
- 2026-11-25: 181.44836981570432USD
- 2026-11-26: 180.4546509897766USD
- 2026-11-27: 289.80562178485104USD
- 2026-11-28: 194.34454116366575USD
- 2026-11-29: 273.8075215498352USD
- 2026-11-30: 186.57843819213866USD
- 2026-12-01: 185.1656355623474USD
- 2026-12-02: 186.86783973175048USD
- 2026-12-03: 185.1656355623474USD
- 2026-12-04: 194.88819419000242USD
- 2026-12-05: 197.81653277746582USD
- 2026-12-06: 188.81759612191772USD
- 2026-12-07: 188.81759612191772USD
- 2026-12-08: 186.81783992056273USD
- 2026-12-09: 182.95830336456297USD
- 2026-12-10: 180.8506332946472USD
- 2026-12-11: 195.99676239660644USD
- 2026-12-12: 198.80328234182738USD
- 2026-12-13: 193.28494341000365USD
- 2026-12-14: 187.91770076889037USD
- 2026-12-15: 261.9389197268371USD
- 2026-12-16: 284.81488801556395USD
- 2026-12-17: 265.73937786941525USD
- 2026-12-18: 274.99737530841065USD
- 2026-12-19: 274.99737530841065USD
- 2026-12-20: 264.0218008252258USD
- 2026-12-21: 298.2646178536377USD
- 2026-12-22: 274.8382128989868USD
- 2026-12-23: 261.9389197268371USD
- 2026-12-24: 261.9389197268371USD
- 2026-12-25: 277.1945151720886USD
- 2026-12-26: 313.1428606907959USD
- 2026-12-27: NO DATA
- 2026-12-28: 298.2646178536377USD
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: 309.2045022927246USD
- 2027-01-01: 277.1945151720886USD
- 2027-01-02: 274.99737530841065USD
- 2027-01-03: 388.8738605698242USD
- 2027-01-04: 261.9389197268371USD
- 2027-01-05: 261.9389197268371USD
- 2027-01-06: 261.9389197268371USD
- 2027-01-07: 261.9389197268371USD
- 2027-01-08: 274.99737530841065USD
- 2027-01-09: 282.9129208475647USD
- 2027-01-10: 261.9389197268371USD
- 2027-01-11: 187.91770076889037USD
- 2027-01-12: 187.91770076889037USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
Você será obrigado a pagar o seguinte depósito totalmente reembolsável.
Deposit: MXN 3500.00 per accommodation, per night
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Aceita-se aluguéis de longa duração
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e kit de primeiros socorros
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Acesso à piscina permitido entre 8h e 18h.
- É necessário reservar os seguintes serviços: tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
- Crianças de 17 anos ou menos não são permitidas nesta propriedade.
- Somente hóspedes registrados podem ter acesso aos quartos.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
Dados da empresa
Número de registro da propriedade 010-007-002759/2024
- Taxa de café da manhã feito na hora: entre MXN 250 e MXN 500 por pessoa
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Mergulho
Windsurf
Passeio de bicicleta
Pesca
Canoagem
Piscina externa
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Serviços
Serviços domésticos
Instalações para jantares/Eventos
Cofre
24-Hour Front Desk
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Massagem
Bar junto à piscina
Café da manhã no quarto
Apenas para adultos
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Transporte de e para o aeroporto
Estacionamento gratuito
Estação de carregamento para carros elétricos
Parking Onsite
Internet
Wi-fi grátis