Mondial Park Hotel

Unfortunately I would not recommend this hotel. Although it was very clean and the patio was huge, the safe did not work, the wifi did not work, the door did not lock properly, the pool did not even have water. In the morning we went down for breakfast but at 8:10 am they were already out of food. We had a 2 night stay booked but checked out and moved to another hotel.

Very accommodating staff - convenient older hotel with beautiful pool!

We arrived late and just wanted to get our room and sleep. Night clerk was indifferent at best, no information on hotel amenities, breakfast times, Wi-Fi etc… We were in Fiuggi for a romantic weekend. The room did not add to that. First flag of trouble was when we got to the door, as we put the key in the lock, the door swung open, made a mental note to use the room safe. Only problem was could not, it was locked. The room had a musty smell, top of the wardrobes were filthy. My partner went to freshen up in the lav, came out and pointed out there were pubic hairs on the bidet and sink, the shower was missing one of the two doors. The bed was a disaster area, every time I leaned up on my elbow, the elbow would push all the way through to the bed frame. Breakfast did not any better. Selection was Spartan at best. Bread was stale white bread no toaster. Wait staff was equally indifferent. In the reservation I stated we wanted a quiet weekend. It felt like the staff decided to screw with us by giving us a room that clearly should not have been in service, the room was at the elevator lobby so all stay we heard everyone in the hall. We identified the issues to the front desk in the morning. Fiuggi is my partner’s home town, there was no translation errors, the clerk showed no surprise to the issues other than the Pubic hairs. What surprised me was no effort was made to fix any of the problems or offer compensation, I guess I’m spoiled on Hilton’s Make It Right policy.

La piscina era chiusa con acqua stagnante si colore verde muschio ,la struttura è tre stelle sul sito la riportate 4stelle ,ma di fatto vale due stelle e mezzo ,letto scomodissimo,lenzuol di pessima qualità per il resto servizi gentili e premurosi buona polizia ,gag o con poca acqua e doccia non praticabile.

Struttura pulita e ben organizzata. Sita in zona centrale, bella piscina. Personale molto gentile. Consigliato