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Holiday Inn Trophy Club by IHG

131 $US

/nuit

Moyenne pour septembre

Holiday Inn Trophy Club by IHG - Image 1

Holiday Inn Trophy Club by IHG - Chambre

Holiday Inn Trophy Club by IHG - Chambre

Holiday Inn Trophy Club by IHG - Réception

Holiday Inn Trophy Club by IHG - Piscine

Prix pour Holiday Inn Trophy Club by IHG

Sélectionnez les dates pour voir les prix et les disponibilités

131 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Holiday Inn Trophy Club by IHG, les prix par nuit s'élèvent en moyenne à 100 $US pendant le mois le moins cher (juillet) et à 134 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.

Prix moyen par nuit à Holiday Inn Trophy Club by IHG selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	118 $US
février	108 $US
mars	113 $US
avril	114 $US
mai	114 $US
juin	112 $US
juillet	100 $US
août	119 $US
septembre	131 $US
octobre	134 $US
novembre	123 $US
décembre	105 $US

Le plus cher : octobre (env. 134 $US)

Le moins cher : juillet (env. 100 $US)

À propos de cet établissement

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi...

Équipements

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une salle de banquet et un distributeur automatique de boissons et d'en-cas.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de départ express et des journaux gratuits dans le hall. Si vous devez organiser une réunion à Roanoke, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 355 mètres carrés et comprenant un espace de conférence et 3 des salles de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Pendant votre séjour, laissez-vous tenter par les saveurs de Magnolia Restaurant, un restaurant qui abrite aussi un bar, un bar / salon. Si vous préférez rester tranquille devant votre série préférée, un service d'étage (horaires limités) est à votre disposition.

Chambres

Les 123 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec des articles de toilette gratuits et un sèche-cheveux est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau. Le service d'entretien est assuré tous les jours.

Emplacement

En choisissant Holiday Inn Trophy Club by IHG, vous profiterez d'un séjour en plein centre de Roanoke, à moins de 15 minutes en voiture de Texas Motor Speedway (circuit automobile) et Centre des congrès Gaylord Texan Concention Center. Cet hôtel se trouve à 6,4 km de Centre commercial Southlake Town Square et à 14 km de Great Wolf Lodge Waterpark.

À proximité

Baylor Scott & White Medical Center - Trophy Club(0.4 miles)
Bob Jones Park(1.2 miles)
Grapevine Lake(1.4 miles)
Methodist Southlake Hospital(2.1 miles)
Cinemark Roanoke(3.4 miles)
Parc de loisirs Hawaiian Falls Roanoke(3.9 miles)
Centre commercial Southlake Town Square(4 miles)
Texas Health Harris Methodist Hospital Southlake(4.7 miles)
Farpointe Cellar Wine Emporium(5 miles)
Urban Air Trampoline Park(6 miles)
DFW Adventure Park (parc d'attractions)(6.6 miles)
Stand Up Paddle North Texas(6.7 miles)
Parks at Town Center(6.8 miles)
Children's Health StarCenter Multisport Northlake(7.1 miles)
Grapevine Historic Main Street District(7.2 miles)
Aéroport international de Dallas-Fort Worth (DFW)(12.7 miles)
Aéroport Love Field (DAL)(27.5 miles)

Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Nettoyage à sec

Emplacement

725 Plaza Drive, Trophy Club, Texas, États-Unis d’Amérique

Baylor Scott & White Medical Center - Trophy Club (0.4 miles)

Bob Jones Park (1.2 miles)

Grapevine Lake (1.4 miles)

Methodist Southlake Hospital (2.1 miles)

Cinemark Roanoke (3.4 miles)

Parc de loisirs Hawaiian Falls Roanoke (3.9 miles)

Plus d'informations sur l'emplacement

Options de chambre

2

Suite, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 4

Climatisation

Chauffage

Wi-Fi (gratuit)

1

Chambre Standard

Détails de la chambre

1 Grand Lit Double

ou

1 Très Grand Lit Double

Couchages 2

Climatisation

Chauffage

Wi-Fi (gratuit)

3

Chambre Standard, 1 très grand lit

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Chauffage

Wi-Fi (gratuit)

2

Suite, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 6

Climatisation

Chauffage

Wi-Fi (gratuit)

5

Chambre Standard, 2 grands lits (Communications, Accessible Tub)

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Chauffage

Wi-Fi (gratuit)

3

Suite, 2 grands lits, accessible aux personnes à mobilité réduite (Communications, Accessible Tub)

Détails de la chambre

2 Grands Lits Doubles

Couchages 6

Climatisation

Chauffage

Wi-Fi (gratuit)

2

Suite, 1 très grand lit (Communications, Accessible Tub)

Détails de la chambre

1 Très Grand Lit Double

Couchages 4

Climatisation

Chauffage

Wi-Fi (gratuit)

1

Suite, 1 chambre

Détails de la chambre

1 Très Grand Lit Double

Couchages 4

Climatisation

Chauffage

Wi-Fi (gratuit)

3

Chambre Standard, 1 très grand lit (Communications, Roll-In Shower)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

Climatisation

Chauffage

Wi-Fi (gratuit)

6

Chambre Standard, 2 grands lits

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

Climatisation

Chauffage

Wi-Fi (gratuit)

Avis des voyageurs sur Holiday Inn Trophy Club by IHG

7.7

Bien

Basé sur 664 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Les commentaires sur le Holiday Inn Trophy Club by IHG décrivent des chambres généralement propres et confortables, ainsi qu'un emplacement pratique et calme près de DFW, mais des plaintes récurrentes concernent une piscine intérieure très froide ou fermée, une disponibilité irrégulière du restaurant, ainsi qu'un service et une maintenance inégaux.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Les commentaires sur le Holiday Inn Trophy Club by IHG décrivent des chambres généralement propres et confortables, ainsi qu'un emplacement pratique et calme près de DFW, mais des plaintes récurrentes concernent une piscine intérieure très froide ou fermée, une disponibilité irrégulière du restaurant, ainsi qu'un service et une maintenance inégaux.

De nombreux clients louent le personnel amical et les agencements spacieux, bien que d'autres signalent du bruit provenant des chambres ou événements voisins, ainsi que des frustrations occasionnelles concernant la facturation ou l'enregistrement. Le petit-déjeuner est généralement payant et souvent décrit comme moyen ou médiocre. Attendez-vous à un point de départ pratique avec des équipements et un service variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations se concentrent sur une piscine intérieure que plusieurs clients ont trouvée non chauffée, parfois fermée ou mal entretenue, avec une pénurie de serviettes. De nombreuses critiques notent également que le bar/restaurant sur place est fermé ou propose des options limitées, tandis que le stationnement est facile d'accès.

Avis de voyageur à ce sujet

6

Scott

20 janv. 2025

·

A séjourné 2 nuits

Bar and grill is closed

Bar and grill is closed

10

mark

1 mai 2024

·

A séjourné 3 nuits

Everything was good but the pool was cold. It was inside pool but the heater wasn’t working.

Everything was good but the pool was cold. It was inside pool but the heater wasn’t working.

6

Jeffrey

7 janv. 2026

·

A séjourné 1 nuit

The bar and restaurant are closed

The bar and restaurant are closed

2

Jennifer

3 mars 2024

·

A séjourné 1 nuit

We were told we didn’t have reservations when we tried to check in and then told that our room was given to someone else. Eventually got another room after lots of back and forth. Pool and pool area were dirty and very low water pressure. Wont be back!!

We were told we didn’t have reservations when we tried to check in and then told that our room was given to someone else. Eventually got another room after lots of back and forth. Pool and pool area were dirty and very low water pressure. Wont be back!!

8

Kelsey

16 mai 2025

·

A séjourné 3 nuits

I like that there was an infoor pool, the elevators were clean, and the room was clean and not humid. I do wish the indoor pool was heated and had proper lighting. The pool area was not very inviting, as whoever did the brick and tiling did not level the floor before laying it so the floor was sloped and uneven in several places. There were too many sun chairs for lying and not enough room to walk or sit comfortably as well.

I like that there was an infoor pool, the elevators were clean, and the room was clean and not humid. I do wish the indoor pool was heated and had proper lighting. The pool area was not very inviting, as whoever did the brick and tiling did not level the floor before laying it so the floor was sloped and uneven in several places. There were too many sun chairs for lying and not enough room to walk or sit comfortably as well.

10

Chris

16 oct. 2023

·

A séjourné 2 nuits

Enjoyed the staff everyone was friendly and helpful. It was nice to see smiling faces! The parking was easy to access

Enjoyed the staff everyone was friendly and helpful. It was nice to see smiling faces! The parking was easy to access

10

Dynishea

27 juin 2024

·

A séjourné 1 nuit

The staff was nice but pool area very very dirty towels everywhere , cobwebs just looked like it’s hasn’t been maintained…dining restaurant was dirty:( trash everywhere on outside area but room was clean and we appreciate that just sad we couldn’t use other amenities

The staff was nice but pool area very very dirty towels everywhere , cobwebs just looked like it’s hasn’t been maintained…dining restaurant was dirty:( trash everywhere on outside area but room was clean and we appreciate that just sad we couldn’t use other amenities

4

Mark

7 déc. 2025

·

A séjourné 3 nuits

Booked room because there is an indoor pool. Water was too cold for grandkids to swim. Property notes an on-site restaurant , which is closed! Property has signs throughout the property promoting the restaurant - it’s closed!! We travel to the Fort Worth area several times a year and have removed this property as an option - not that the staff would care.

Booked room because there is an indoor pool. Water was too cold for grandkids to swim. Property notes an on-site restaurant , which is closed! Property has signs throughout the property promoting the restaurant - it’s closed!! We travel to the Fort Worth area several times a year and have removed this property as an option - not that the staff would care.

10

Mary

10 déc. 2023

·

A séjourné 1 nuit

Very nice place to Stay. Clean with hot breakfast. Although the pool was not available.

Very nice place to Stay. Clean with hot breakfast. Although the pool was not available.

6

Rebecca

8 avr. 2024

·

A séjourné 2 nuits

So, we picked this hotel over other similarly priced ones because it said breakfast was included. It is not. It’s $9.99 per person. The indoor pool was also freezing. I asked at the front desk and it sounds like they won’t be heating the pool anytime soon. Pretty disappointing. The room was fine, but I wanted the extra amenities.

So, we picked this hotel over other similarly priced ones because it said breakfast was included. It is not. It’s $9.99 per person. The indoor pool was also freezing. I asked at the front desk and it sounds like they won’t be heating the pool anytime soon. Pretty disappointing. The room was fine, but I wanted the extra amenities.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est souvent saluée, de nombreux clients trouvant les chambres très propres. Les problèmes récurrents incluent des douches sales ou usées, des meubles tachés et des détails de ménage négligés, tels que des articles oubliés ou des recharges manquantes.

Avis de voyageur à ce sujet

10

Jerry

27 juil. 2025

·

A séjourné 1 nuit

The property was very clean and quiet.

The property was very clean and quiet.

4

Debra

15 juin 2025

·

A séjourné 3 nuits

The first room I was given had a broken thermostat. The second room had the most disgusting shower I have ever seen in a hotel. The floor of the shower was peeling, with chips of old paint making their way down the drain. According to the desk clerk, there was only one more room available to offer me, on the first floor, not acceptable. Very disappointing in a major hotel chain.

The first room I was given had a broken thermostat. The second room had the most disgusting shower I have ever seen in a hotel. The floor of the shower was peeling, with chips of old paint making their way down the drain. According to the desk clerk, there was only one more room available to offer me, on the first floor, not acceptable. Very disappointing in a major hotel chain.

10

Sheryle

20 avr. 2025

·

A séjourné 1 nuit

Nice clean hotel for quick overnight stay.

Nice clean hotel for quick overnight stay.

2

Ann

26 mai 2025

·

A séjourné 3 nuits

1. Shower floor was slippery and stained. Shower head was clogged and didn’t spray even. Not enough towels and nowhere to hang a hand towel. Needed another rug. 2. Sheets felt like there was sand in the bed and the material was hard to turn over in bed. Didn’t like comforter and it was old and frayed. 3. A ceiling fan would just start spinning slowly without even turning it on. 4. The black out curtains were not fastened in the last notch and there was a bright light shining in the window all night. 5. Pillows were the worst pillows i have ever tried to use. If you put your head on them it would not support your head. 6. No clock. 7. TV was hard to find channels! 8. We are elderly and had to walk all the way to the other end of the hall. 9. Bathroom door was stuck. Couldn’t close it. 10.Employees very unfriendly! 11. No breakfast included! 12. Will never stay at Trophy Club Holiday Inn again!

1. Shower floor was slippery and stained. Shower head was clogged and didn’t spray even. Not enough towels and nowhere to hang a hand towel. Needed another rug. 2. Sheets felt like there was sand in the bed and the material was hard to turn over in bed. Didn’t like comforter and it was old and frayed. 3. A ceiling fan would just start spinning slowly without even turning it on. 4. The black out curtains were not fastened in the last notch and there was a bright light shining in the window all night. 5. Pillows were the worst pillows i have ever tried to use. If you put your head on them it would not support your head. 6. No clock. 7. TV was hard to find channels! 8. We are elderly and had to walk all the way to the other end of the hall. 9. Bathroom door was stuck. Couldn’t close it. 10.Employees very unfriendly! 11. No breakfast included! 12. Will never stay at Trophy Club Holiday Inn again!

8

Dolores

1 janv. 2026

·

A séjourné 1 nuit

Clean room

Clean room

8

Keirstann

13 mars 2023

·

A séjourné 1 nuit

Overall it was lovely but the shower was a little gross

Overall it was lovely but the shower was a little gross

4

Andrew

6 oct. 2023

·

A séjourné 5 nuits

Night staff sleeping on couch at 2am. Sleeping at desk at 12am. No one ever at the front desk. Rooms gross. Paint peeling. Low water pressure and temp. Housekeeping does awful job. Overall 2/10

Night staff sleeping on couch at 2am. Sleeping at desk at 12am. No one ever at the front desk. Rooms gross. Paint peeling. Low water pressure and temp. Housekeeping does awful job. Overall 2/10

8

Christie

25 févr. 2023

·

A séjourné 1 nuit

It was a very nice complex. My only concern was the room we were in, the bathroom had a dirty washcloth on the floor. The bathroom appeared to not be fully cleaned.

It was a very nice complex. My only concern was the room we were in, the bathroom had a dirty washcloth on the floor. The bathroom appeared to not be fully cleaned.

8

Tonya

19 sept. 2025

·

A séjourné 4 nuits

Every think was nice and clean.

Every think was nice and clean.

8

Tess

11 oct. 2025

·

A séjourné 3 nuits

Generally speaking, the hotel is clean and well kept however in our room, the couch seat was stained The breakfast was not very good. The eggs were robbery. The French toast was tough. They seem to only have one person making the breakfast and doing housekeeping throughout the hotel.

Generally speaking, the hotel is clean and well kept however in our room, the couch seat was stained The breakfast was not very good. The eggs were robbery. The French toast was tough. They seem to only have one person making the breakfast and doing housekeeping throughout the hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables, avec des agencements et des lits qui reçoivent les éloges. Certains clients signalent du bruit provenant des chambres voisines ou d'événements, du bruit de la climatisation et une intimité limitée dans la salle de bain en raison des portes de grange, avec une instabilité occasionnelle du Wi-Fi.

Avis de voyageur à ce sujet

10

Michael

22 mars 2025

·

A séjourné 1 nuit

This property was great! It was easy to access and park, checkin was quick and flawless, the property was clean and well maintained. I also really liked the room. It was spacious and well laid out, with plenty of room to sit and work. My only regret is that my schedule only allowed me to be there for a few hours to sleep and then I had to move on to my next event. This was a room I would have loved to set up in for a few days to work. I will be back for future works trips.

This property was great! It was easy to access and park, checkin was quick and flawless, the property was clean and well maintained. I also really liked the room. It was spacious and well laid out, with plenty of room to sit and work. My only regret is that my schedule only allowed me to be there for a few hours to sleep and then I had to move on to my next event. This was a room I would have loved to set up in for a few days to work. I will be back for future works trips.

8

Lindsey

11 mars 2024

·

A séjourné 3 nuits

For the price, the hotel was clean, comfortable and the staff was very nice. The only complaint I have is that the hotel placed loud, young children on the top floor. I asked for the situation to be addressed but got to hear it the second night/early morning (11 pm and 5-6 am) all over again.

For the price, the hotel was clean, comfortable and the staff was very nice. The only complaint I have is that the hotel placed loud, young children on the top floor. I asked for the situation to be addressed but got to hear it the second night/early morning (11 pm and 5-6 am) all over again.

8

Ashley

18 oct. 2024

·

A séjourné 2 nuits

The hotel room was really nice and I was surprised that the bed was really comfy.

The hotel room was really nice and I was surprised that the bed was really comfy.

6

Tommy

3 mars 2024

·

A séjourné 2 nuits

3 Stars because of this: 1)Heated Pool was ice cold 2)Internet was in and out and when I said something they replied no one else has said anything 3)Ceiling fan which was good idea but this one was loud and noisy like it needed to greased 4)They didn't servuce the room and we where there for 2 nights. Had to get clean towels from front desk and if they aren't servicing rooms til you leave they need bigger trash cans in room. 5)Continental breakfast was $30 for 2 people. Was never given a voucher to the restaurant in Hotel so I paid. McDonalds breakfast we had next day was better and cheaper. I have stayed and much worst but Holiday Inn use to have so much class but they are more money less substance.

3 Stars because of this: 1)Heated Pool was ice cold 2)Internet was in and out and when I said something they replied no one else has said anything 3)Ceiling fan which was good idea but this one was loud and noisy like it needed to greased 4)They didn't servuce the room and we where there for 2 nights. Had to get clean towels from front desk and if they aren't servicing rooms til you leave they need bigger trash cans in room. 5)Continental breakfast was $30 for 2 people. Was never given a voucher to the restaurant in Hotel so I paid. McDonalds breakfast we had next day was better and cheaper. I have stayed and much worst but Holiday Inn use to have so much class but they are more money less substance.

6

Huyen

5 déc. 2024

·

A séjourné 1 nuit

The air conditioning made quite a bit of noise and kept waking me up

The air conditioning made quite a bit of noise and kept waking me up

4

Darrah

8 janv. 2025

·

A séjourné 1 nuit

Barn doors for the bathroom that don't even close all the way and have no lock should be illegal in hotels or required to warn you in the first line of the description especially for double occupancy. If you don't want to smell, hear, or accidentally walk in on someone else doing their business, skip this place.

Barn doors for the bathroom that don't even close all the way and have no lock should be illegal in hotels or required to warn you in the first line of the description especially for double occupancy. If you don't want to smell, hear, or accidentally walk in on someone else doing their business, skip this place.

10

Kristi

22 mars 2024

·

A séjourné 1 nuit

Was very pleased with this room and hotel. It was clean and quiet and the room was spacious.

Was very pleased with this room and hotel. It was clean and quiet and the room was spacious.

4

James

25 sept. 2023

·

A séjourné 1 nuit

The HVAC unit was not working, room was extremely hot. The ceiling fan in the bedroom was not working. The hotel was packed and they put us over the ballroom, where a reception played LOUD music until almost mid-night.

The HVAC unit was not working, room was extremely hot. The ceiling fan in the bedroom was not working. The hotel was packed and they put us over the ballroom, where a reception played LOUD music until almost mid-night.

10

Lori

21 oct. 2024

·

A séjourné 4 nuits

Only issue was the fire alarm going off at 1:48AM! No explanation why, but we had to evacuate for 30 minutes.

Only issue was the fire alarm going off at 1:48AM! No explanation why, but we had to evacuate for 30 minutes.

2

Storm

12 déc. 2023

·

A séjourné 2 nuits

Outside looked amazing as did the lobby. Desk clerk wasn't over the top friendly but no complaints about her however the other girl didn't have time to look up from her phone 🙄 Rooms were very clean and comfortable. Didn't get the breakfast $13 is a bit much for a hotel breakfast so we went out. I'm guessing there were children above us due to the constant noise of jumping and yelling. Then at 4 am there was an alarm going off in the next room. Called the desk about children and alarm and nothing was done about it.

Outside looked amazing as did the lobby. Desk clerk wasn't over the top friendly but no complaints about her however the other girl didn't have time to look up from her phone 🙄 Rooms were very clean and comfortable. Didn't get the breakfast $13 is a bit much for a hotel breakfast so we went out. I'm guessing there were children above us due to the constant noise of jumping and yelling. Then at 4 am there was an alarm going off in the next room. Called the desk about children and alarm and nothing was done about it.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Les commentaires sur le service sont mitigés : de nombreux clients décrivent un personnel amical et un enregistrement facile, tandis que d'autres signalent de longues attentes ou une absence de personnel à la réception, des erreurs de facturation et un suivi médiocre des problèmes.

Avis de voyageur à ce sujet

10

Jill

16 déc. 2022

·

A séjourné 19 341 nuits

Stay here at least 3 days a month for work. Very convenient and staff is very friendly. Rooms are always clean

Stay here at least 3 days a month for work. Very convenient and staff is very friendly. Rooms are always clean

2

Beverly

10 juin 2025

·

A séjourné 1 nuit

I waited at the front desk for a very long time before a person arrived to help me at check in and check out. The hotel is dirty and old and needs to be updated.

I waited at the front desk for a very long time before a person arrived to help me at check in and check out. The hotel is dirty and old and needs to be updated.

10

Katherine

13 sept. 2025

·

A séjourné 2 nuits

Staff is very friendly

Staff is very friendly

2

Anthony

16 févr. 2025

·

A séjourné 2 nuits

I am extremely disappointed with my recent stay at the Holiday Inn IHG in Trophy Club from February 14th through February 16th. The experience was far below the standards I expected from an IHG property. The primary issue was that the toilet in our room (217) never worked properly. I brought this to the attention of the front desk, expecting a prompt resolution. Instead of having the maintenance team address the problem, I was told there was no plunger available, and the front desk receptionist was sent to bring one up. This was highly unprofessional and inconvenient, as it’s reasonable to expect a functioning restroom in a hotel room. What was most disappointing, however, was the complete lack of empathy and accountability from the staff. The front desk employee mentioned that he would call the maintenance man, but this never happened. There was no apology, no offer to move us to a different room, and no effort to make the situation right. We felt ignored and dismissed rather than valued as guests. This level of service is unacceptable, and I believe a refund for my stay is more than warranted. I am requesting a full refund for my stay from February 14th through February 16th. Please contact me directly to discuss how this issue can be resolved promptly. I hope that management takes this feedback seriously and implements better training and support to ensure no other guests have to endure such poor treatment. I look forward to hearing from someone soon to address this matter

I am extremely disappointed with my recent stay at the Holiday Inn IHG in Trophy Club from February 14th through February 16th. The experience was far below the standards I expected from an IHG property. The primary issue was that the toilet in our room (217) never worked properly. I brought this to the attention of the front desk, expecting a prompt resolution. Instead of having the maintenance team address the problem, I was told there was no plunger available, and the front desk receptionist was sent to bring one up. This was highly unprofessional and inconvenient, as it’s reasonable to expect a functioning restroom in a hotel room. What was most disappointing, however, was the complete lack of empathy and accountability from the staff. The front desk employee mentioned that he would call the maintenance man, but this never happened. There was no apology, no offer to move us to a different room, and no effort to make the situation right. We felt ignored and dismissed rather than valued as guests. This level of service is unacceptable, and I believe a refund for my stay is more than warranted. I am requesting a full refund for my stay from February 14th through February 16th. Please contact me directly to discuss how this issue can be resolved promptly. I hope that management takes this feedback seriously and implements better training and support to ensure no other guests have to endure such poor treatment. I look forward to hearing from someone soon to address this matter

10

Alice

30 mai 2024

·

A séjourné 1 nuit

Check in person very friendly. Breakfast preparer super friendly. Hospitable and gave us convenient room.

Check in person very friendly. Breakfast preparer super friendly. Hospitable and gave us convenient room.

4

ANTOINETTE

3 déc. 2025

·

A séjourné 1 nuit

The attitude of the guest services agent on the day of check-in was lack luster at best. Never have I ever experienced someone whose personality was not engaging or welcoming. It was advertised that I'd have access to premium channels and the TV wasn't functional. It was clear my check out date was on 11/29 at 11am and yet Housekeeping pounded on the day at 9am. I've never stayed at a hotel where housekeeping showed up to clean my room prior to my checkout time. The badge reader to my room was disabled prior to my checkout time. I left my room to get ice and came back only to discover I lost access to my room. Despite the entry room key being reprogrammed twice, I still could not gain access to retrieve my luggage. The matter had to be escalated to an onsite team to resolve. I asked for my final receipt to be emailed at the time of checkout, was given assurances it would be done and it wasn't sent. I had to call back to the hotel two days later to request it. Worst experiences ever! This was the first and the last time I will stay at a Holiday Inn

The attitude of the guest services agent on the day of check-in was lack luster at best. Never have I ever experienced someone whose personality was not engaging or welcoming. It was advertised that I'd have access to premium channels and the TV wasn't functional. It was clear my check out date was on 11/29 at 11am and yet Housekeeping pounded on the day at 9am. I've never stayed at a hotel where housekeeping showed up to clean my room prior to my checkout time. The badge reader to my room was disabled prior to my checkout time. I left my room to get ice and came back only to discover I lost access to my room. Despite the entry room key being reprogrammed twice, I still could not gain access to retrieve my luggage. The matter had to be escalated to an onsite team to resolve. I asked for my final receipt to be emailed at the time of checkout, was given assurances it would be done and it wasn't sent. I had to call back to the hotel two days later to request it. Worst experiences ever! This was the first and the last time I will stay at a Holiday Inn

4

Andrew

6 oct. 2023

·

A séjourné 5 nuits

Night staff sleeping on couch at 2am. Sleeping at desk at 12am. No one ever at the front desk. Rooms gross. Paint peeling. Low water pressure and temp. Housekeeping does awful job. Overall 2/10

Night staff sleeping on couch at 2am. Sleeping at desk at 12am. No one ever at the front desk. Rooms gross. Paint peeling. Low water pressure and temp. Housekeeping does awful job. Overall 2/10

2

Nelyssa

25 oct. 2023

·

They over charged my credit card by over $200 and they can’t even get decent water pressure or hot water! Would not stay here again. Front desk at night was rude as well !

They over charged my credit card by over $200 and they can’t even get decent water pressure or hot water! Would not stay here again. Front desk at night was rude as well !

4

April

29 mai 2024

·

A séjourné 1 nuit

The room was fine. The front desk employees need training. I booked 2 rooms on the same transaction but for some reason they only could see one in their system. She did get me another room at the same rate. It was a 1 night stay. I get an alert from my bank and I have been charged 4 times for these 2 rooms. Went to the desk to speak to someone. Clerk kept saying no I only see one charge. No I'm having to dispute the extra charges for the room. Will not go back. My group had 7-9 rooms. We will not return

The room was fine. The front desk employees need training. I booked 2 rooms on the same transaction but for some reason they only could see one in their system. She did get me another room at the same rate. It was a 1 night stay. I get an alert from my bank and I have been charged 4 times for these 2 rooms. Went to the desk to speak to someone. Clerk kept saying no I only see one charge. No I'm having to dispute the extra charges for the room. Will not go back. My group had 7-9 rooms. We will not return

10

Lily

8 juil. 2025

·

A séjourné 2 nuits

Staff was very friendly, good location, and super clean!

Staff was very friendly, good location, and super clean!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique et généralement calme, plusieurs notant un quartier sûr et huppé ainsi qu'un accès facile à DFW et aux autoroutes. Quelques clients ont trouvé qu'il était un peu difficile d'y accéder depuis les routes principales.

Avis de voyageur à ce sujet

8

Theresa

29 mai 2025

·

A séjourné 2 nuits

Very nice hotel located of the freeway. Quiet and clean with friendly staff. We were in town for a family member graduation. Will definetely stay again in the future.

Very nice hotel located of the freeway. Quiet and clean with friendly staff. We were in town for a family member graduation. Will definetely stay again in the future.

10

Michael

22 mars 2025

·

A séjourné 1 nuit

This property was great! It was easy to access and park, checkin was quick and flawless, the property was clean and well maintained. I also really liked the room. It was spacious and well laid out, with plenty of room to sit and work. My only regret is that my schedule only allowed me to be there for a few hours to sleep and then I had to move on to my next event. This was a room I would have loved to set up in for a few days to work. I will be back for future works trips.

This property was great! It was easy to access and park, checkin was quick and flawless, the property was clean and well maintained. I also really liked the room. It was spacious and well laid out, with plenty of room to sit and work. My only regret is that my schedule only allowed me to be there for a few hours to sleep and then I had to move on to my next event. This was a room I would have loved to set up in for a few days to work. I will be back for future works trips.

8

Linda

2 févr. 2024

·

A séjourné 1 nuit

Nice hotel. A little hard to get to-off the main roads.

Nice hotel. A little hard to get to-off the main roads.

10

Martin

27 avr. 2024

·

A séjourné 2 nuits

Location and price with large events in town. Able to go to all the activities with out extra miles to get a great hotel rate.

Location and price with large events in town. Able to go to all the activities with out extra miles to get a great hotel rate.

10

Teresa

9 avr. 2024

·

A séjourné 1 nuit

Overall room iss spacious, clean and modern. Great for staying "close" to DFW. Having a restaurant on site is a great bonus!

Overall room iss spacious, clean and modern. Great for staying "close" to DFW. Having a restaurant on site is a great bonus!

10

Stephanie

18 avr. 2024

·

A séjourné 1 nuit

Great hotel for the price. Very friendly and accommodating staff. Updated and clean hotel, super convenient location.

Great hotel for the price. Very friendly and accommodating staff. Updated and clean hotel, super convenient location.

10

jason

14 févr. 2025

·

A séjourné 1 nuit

good location, nice spot

good location, nice spot

10

Rodney

15 avr. 2024

·

A séjourné 1 nuit

Great location and staff.

Great location and staff.

8

Anson O

3 nov. 2024

·

A séjourné 4 nuits

The location is an upscale area north of Ft Worth. Very accessible to the airport.

The location is an upscale area north of Ft Worth. Very accessible to the airport.

10

Richard

13 avr. 2024

·

A séjourné 2 nuits

Property well located to our event and located in a quiet, safe neighborhood

Property well located to our event and located in a quiet, safe neighborhood

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur les repas sont plutôt négatifs à mitigés : le petit-déjeuner n'est généralement pas inclus et est souvent jugé moyen ou médiocre. Plusieurs critiques ont signalé que le restaurant/bar sur place était fermé ou proposait des options limitées.

Avis de voyageur à ce sujet

6

Parag

1 juil. 2024

·

A séjourné 2 nuits

Restaurant not operation, self service b’fast was modest at best! I recommend that the b’fast be offered complementary until a proper menu can be served.

Restaurant not operation, self service b’fast was modest at best! I recommend that the b’fast be offered complementary until a proper menu can be served.

8

Johnna

18 mars 2024

·

A séjourné 2 nuits

Check on was easy. The front desk staff was very nice and helpful. The entire hotel was clean and neat. We did have a problem with our breakfast voucher. We added breakfast during our booking. It did not show up in the hotels system. They did accept once I showed the booking on my phone. We always enjoy breakfasts at our hotels but this hotel breakfast was not very good and not included with the room. The breakfast is served in the attached bar/grill and the seating is odd and the servers cleaning up is very loud and obtrusive. I’m not sure if the rooms are not as insulated as others but sounds from other rooms, hallways and above could be heard all hours. One of the cleaning staff had a loud conversation on her phone with the speaker on.

Check on was easy. The front desk staff was very nice and helpful. The entire hotel was clean and neat. We did have a problem with our breakfast voucher. We added breakfast during our booking. It did not show up in the hotels system. They did accept once I showed the booking on my phone. We always enjoy breakfasts at our hotels but this hotel breakfast was not very good and not included with the room. The breakfast is served in the attached bar/grill and the seating is odd and the servers cleaning up is very loud and obtrusive. I’m not sure if the rooms are not as insulated as others but sounds from other rooms, hallways and above could be heard all hours. One of the cleaning staff had a loud conversation on her phone with the speaker on.

6

Jeffrey

7 janv. 2026

·

A séjourné 1 nuit

The bar and restaurant are closed

The bar and restaurant are closed

6

Kerry

19 janv. 2023

·

A séjourné 19 375 nuits

Terrible breakfast

Terrible breakfast

6

Madan

25 janv. 2025

·

A séjourné 2 nuits

The hotel did not have breakfast and onsite restaurant was closed. coffee did not have average with no normal creamer choice

The hotel did not have breakfast and onsite restaurant was closed. coffee did not have average with no normal creamer choice

8

Monica

21 juil. 2024

·

A séjourné 7 nuits

Great location, breakfast average,

Great location, breakfast average,

6

Tiffany

4 mars 2024

·

A séjourné 2 nuits

Don't pay ahead for the breakfast when you book your room. The hotel claimed they didn't see where I paid for them on their end so I was out that money. They wanted $12.99 per person for a breakfast I wouldn't eat for free.

Don't pay ahead for the breakfast when you book your room. The hotel claimed they didn't see where I paid for them on their end so I was out that money. They wanted $12.99 per person for a breakfast I wouldn't eat for free.

8

Tess

11 oct. 2025

·

A séjourné 3 nuits

Generally speaking, the hotel is clean and well kept however in our room, the couch seat was stained The breakfast was not very good. The eggs were robbery. The French toast was tough. They seem to only have one person making the breakfast and doing housekeeping throughout the hotel.

Generally speaking, the hotel is clean and well kept however in our room, the couch seat was stained The breakfast was not very good. The eggs were robbery. The French toast was tough. They seem to only have one person making the breakfast and doing housekeeping throughout the hotel.

6

Rebecca

8 avr. 2024

·

A séjourné 2 nuits

So, we picked this hotel over other similarly priced ones because it said breakfast was included. It is not. It’s $9.99 per person. The indoor pool was also freezing. I asked at the front desk and it sounds like they won’t be heating the pool anytime soon. Pretty disappointing. The room was fine, but I wanted the extra amenities.

So, we picked this hotel over other similarly priced ones because it said breakfast was included. It is not. It’s $9.99 per person. The indoor pool was also freezing. I asked at the front desk and it sounds like they won’t be heating the pool anytime soon. Pretty disappointing. The room was fine, but I wanted the extra amenities.

10

Donna

16 juin 2025

·

A séjourné 2 nuits

The restaurant on the property did not offer the food options I was looking for, so I decided to walk to the barbecue place on the service road for dinner. I notice that in stayed empty the hold time I was there.

The restaurant on the property did not offer the food options I was looking for, so I decided to walk to the barbecue place on the service road for dinner. I notice that in stayed empty the hold time I was there.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Maddie

il y a 2 semaines

·

A séjourné 1 nuit

very nice hotel for a good price and in a good area

very nice hotel for a good price and in a good area

8

Zariya

il y a 4 semaines

·

A séjourné 3 nuits

It was not bad overall the guy at the counter was a little rude but overall not bad

It was not bad overall the guy at the counter was a little rude but overall not bad

2

PETER

18 août 2026

·

A séjourné 2 nuits

Place had a musky smell. Beds were dirty and the water pressure was terrible. No sign for privacy and front desk had no clue where we could get some towels.

Place had a musky smell. Beds were dirty and the water pressure was terrible. No sign for privacy and front desk had no clue where we could get some towels.

4

Jason

15 août 2026

·

A séjourné 1 nuit

The room we booked was not available and the front desk staff did nothing to correct the situation. We found multiple pieces of trash in our room and a lamp that was broken and falling out of the wall.

The room we booked was not available and the front desk staff did nothing to correct the situation. We found multiple pieces of trash in our room and a lamp that was broken and falling out of the wall.

4

Scott

10 août 2026

·

A séjourné 1 nuit

PARKING WAS HORRIBLE. THEY HAD A WEDDING IN THEIR BALLROOM AND I HAD TO PARK AT THE BBQ PLACE. WATER PRESSURE ON THE THIRD FLOOR SUCKED AND I PAID FOR THE BREAKFAST AND THE STAFF DID NOT WANT TO HONOR IT. IT WAS NOT A BUFFET LIKE IT ADVERTISES. BED WAS COMFORTABLE THOUGH.

PARKING WAS HORRIBLE. THEY HAD A WEDDING IN THEIR BALLROOM AND I HAD TO PARK AT THE BBQ PLACE. WATER PRESSURE ON THE THIRD FLOOR SUCKED AND I PAID FOR THE BREAKFAST AND THE STAFF DID NOT WANT TO HONOR IT. IT WAS NOT A BUFFET LIKE IT ADVERTISES. BED WAS COMFORTABLE THOUGH.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 02:00

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $89	19 $89
20 $85	21 $82	22 $85	23 $85	24 $92	25 $79	26 $81
27 $69	28 $119	29 $145	30 $135

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Les clients ayant opté pour le niveau tarifaire Petit-déjeuner inclus bénéficient d’un petit-déjeuner pour 2 adultes maximum qui partagent une chambre. Pour toute personne supplémentaire, le petit-déjeuner est facturé. Les voyageurs ayant opté pour le niveau tarifaire Dîner inclus bénéficient d’un dîner pour 2 adultes maximum qui partagent une chambre. Des frais de dîner s’appliquent pour toute personne supplémentaire.

L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par Clean Promise (IHG).
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Piscine accessible de 08 h 00 à 22 h 00.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
Formalités de départ sans contact disponibles.
Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Fee for buffet breakfast: approximately USD 11 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.