The best part of this hotel is the location— easily walkable to the Art Institute, aquarium, Field Museum, and Lou Malnati’s. The room was clean and the bed was comfortable. Downsides— I don’t think the AC worked in our room. Housekeeping was sporadic, one day they came way too early while we were still getting ready, and one day they came at 5 after we’d been out all day and were now back getting ready for dinner. So we only got housekeeping once. Another morning we had an early knock on the door because staff was trying to deliver coffee to someone and had the wrong room. Also, the restaurant is really not good. Even with vouchers from the front desk, we only ate there once and regretted it. Overall, I wouldn’t stay there again, but it’s probably fine for a short stay.
The best part of this hotel is the location— easily walkable to the Art Institute, aquarium, Field Museum, and Lou Malnati’s. The room was clean and the bed was comfortable. Downsides— I don’t think the AC worked in our room. Housekeeping was sporadic, one day they came way too early while we were still getting ready, and one day they came at 5 after we’d been out all day and were now back getting ready for dinner. So we only got housekeeping once. Another morning we had an early knock on the door because staff was trying to deliver coffee to someone and had the wrong room. Also, the restaurant is really not good. Even with vouchers from the front desk, we only ate there once and regretted it. Overall, I wouldn’t stay there again, but it’s probably fine for a short stay.