The Westin at The Woodlands

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My stay was very comfortable and good. No complaints and the staff were all pleasant.

The rooms were very clean. The concierge staff was very accommodating especially Angie Koskowvich. We did not use the pool however it did look beautiful. Breakfast was expensive with a non-traditional menu. I would not recommend the breakfast.

I am a single business traveler. I arrived and noticed the 12th floor window was broken. I rushed to my meeting - arrived back late at night - slept - left. The next day after check out they charged me 800.oo for a broken window. When I called to dispute it they said that I should have told them about it when i checked in because otherwise they assume I broke it. Not sure how a single female biz traveler breaks a 12th story window. They were also very rude. Stay anywhere but here in the Woodlands. Just a shabby property. Terrible experience.

The rooms where clean and the staff was excellent to work with. I would recommend this hotel if you're staying in the Woodlands.