Residence Inn by Marriott Philadelphia Airport

Great customer service and excellent attention to detail.

The room was dirty, something on the walls by the bed had spill marks of something and was never cleaned. The shower door was leaking and water was all over the floor when we were done taking a shower. This hotel needs a serious makeover. Even the elevator looked like it hadn’t been cleaned in years. Disappointed.

They refused to clean my room twice, even after leaving instructions with the receptionist that I wanted my room cleaned.

The room was very clean. The staff were friendly and efficient. We enjoyed staying in a studio. It had 2 queen beds that were very comfortable. We liked having a kitchen with an over to warm up our delivery food. We will stay here again.

Very nice place. Quiet, rooms are large. The staff were cheerful and efficient. The shuttle driver was great-he delivered my forgotten laptop quickly!