Fairfield Inn & Suites by Marriott Plattsburgh

N

Solid budget-friendly option. Staff was extremely welcoming and helpful.

5泊したが３日目までにタオル交換と部屋の清掃が一度も入らずにフロントにクレーム。渋々急ぎ対応してくれたが、その後はまた無し。日本から同行の２名の部屋も同様。現地同行者の部屋は通常通り行われていて、非常に不満が残った。

Air conditioner was very noisy...

Staff was very attentive. Free breakfast was very good and ample. Everyday there was some sort of eggs/or waffles and a breakfast meat, oatmeal with a great selection of toppings (no brown sugar though), a variety of breakfast cereals, Greek yogurt, bottled chocolate and regular milk, a variety of bagels, bread for toast, English muffins, and breakfast muffins. Parts of the property needed small repairs -- the toilet paper holder in our room was barely attached to the wall, as was the one by the pool area. On one of the luggage carts one side the poles were completely pulled out from the base which made it very difficult to pull. Housekeeping staff left a lot to be desired. We had to ask for towels, toilet paper, and soap every single day, which was super annoying. We had reserved an accessible room. While we did get a room marked disability accessible, the accessibility was for the visually or hearing impaired, but what we needed was wider doors for a wheelchair and a walk in shower rather than a tub. I am assuming that type of room is available, but if it is a need for you I would definitely clarify that when reserving and again when checking in. The location is very convenient, right off 87, and a short distance to Market 32 (groceries) and Walmart. A big plus for us was that the AC was fantastic, AND it was already on when we checked in, so there was no hot stuffy room awaiting us. We were able to set it as low as 60 at night,it may have gone lower but we didn't try