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Hotel Xelhua

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Hotel Xelhua - Image 1

Hotel Xelhua - Quarto

Hotel Xelhua - Quarto

Hotel Xelhua - Vista do quarto

Hotel Xelhua - Restaurante

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Sobre esta propriedade

Aprecie a vista em um terraço na cobertura e curta comodidades como Wi-Fi de cortesia e serviços de concierge. Este hotel oferece loja de presentes/banca de jornal, serviços de casamento e TV na área comum.

Wi-fi grátis
Serviço de lavanderia
Elevador
Centro de negócios
Salas de reuniões
Armazenamento de bagagem

Localização

4 sur 106, San Pedro, Centro de Cholula, Cholula de Rivadabia, Estado de Puebla, México

Plaza de la Concordia (0.2 milhas)

Capela Real (0.2 milhas)

Templo de São Gabriel (0.3 milhas)

Convento San Gabriel (0.3 milhas)

Ex-Convento de São Gabriel (0.3 milhas)

Museo de la Ciudad de Cholula (0.3 milhas)

Mais informações sobre a localização

Opções de quarto

10

Quarto com design assinado (Master Sencilla con Jacuzzi )

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

237 ft²

Varanda

Aquecimento

Wi-Fi (gratuito)

Banheira e chuveiro separados

Banheira de hidromassagem privativa interna

Banheira de hidromassagem privativa

5

Quarto casal executivo

Detalhes do quarto

2 Camas De Casal

Acomoda 2

237 ft²

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

5

Quarto solteiro executivo

Detalhes do quarto

1 Cama De Casal

Acomoda 2

237 ft²

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

8

Quarto casal júnior

Detalhes do quarto

2 Camas De Casal

Acomoda 2

237 ft²

Deck ou pátio

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

5

Quarto casal básico

Detalhes do quarto

2 Camas De Casal

Acomoda 4

237 ft²

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

8

Quarto solteiro júnior

Detalhes do quarto

1 Cama De Casal

Acomoda 2

237 ft²

Deck ou pátio

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

Quarto standard

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

215 ft²

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

Quarto casal standard

Detalhes do quarto

2 Camas De Casal

Acomoda 4

215 ft²

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

6

Quarto básico

Detalhes do quarto

1 Cama De Casal

Acomoda 2

215 ft²

Aquecimento

Wi-Fi (gratuito)

Banheiro privativo

Avaliações dos hóspedes sobre Hotel Xelhua

8.2

Muito bom

Com base em 413 avaliações verificadas

Quem se hospeda aqui?

Negócios

19%

Casal

41%

Famílias

38%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Hotel Xelhua se destaca pela localização central, perto da pirâmide e do zócalo, funcionários simpáticos, quartos espaçosos com vistas panorâmicas e estacionamento no local, embora reclamações recorrentes mencionem barulho durante a noite, pagamentos apenas em dinheiro e Wi-Fi instável.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Hotel Xelhua se destaca pela localização central, perto da pirâmide e do zócalo, funcionários simpáticos, quartos espaçosos com vistas panorâmicas e estacionamento no local, embora reclamações recorrentes mencionem barulho durante a noite, pagamentos apenas em dinheiro e Wi-Fi instável.

Os relatos sobre limpeza e manutenção variam, com alguns quartos impecáveis e outros relatando problemas no banheiro, poeira e água quente intermitente. As instalações no local são básicas: o elevador tem ficado fora de serviço em alguns momentos e o restaurante ou serviço de café da manhã no local é limitado ou separado, embora haja muitos restaurantes nas proximidades. Ideal para viajantes que priorizam a localização e as vistas em relação às comodidades completas.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Vários hóspedes apreciaram o estacionamento seguro no local, embora alguns o tenham achado pequeno, mal iluminado ou em uma rua adjacente. Há um elevador disponível, mas ele tem ficado fora de serviço em alguns momentos.

Avaliações dos hóspedes relacionadas

4

Isabel

5 de jan. de 2026

·

Hospedou-se por 2 noites

El personal no fue atento, el estacionamiento está horrible, no tiene luz y está a la vuelta del hotel, no nos ayudaron a bajar las maletas

El personal no fue atento, el estacionamiento está horrible, no tiene luz y está a la vuelta del hotel, no nos ayudaron a bajar las maletas

6

Silvia

16 de set. de 2024

·

Hospedou-se por 2 noites

El elevador estaba fuera de servicio, abrir las puertas es muy difícil, tardaron demasiado en hacer la limpieza y no sacaron toda la basura, cuando llegamos nos dieron una habitación sucia y nos tuvieron que cambiar de habitación

El elevador estaba fuera de servicio, abrir las puertas es muy difícil, tardaron demasiado en hacer la limpieza y no sacaron toda la basura, cuando llegamos nos dieron una habitación sucia y nos tuvieron que cambiar de habitación

10

Yadira

10 de abr. de 2025

·

Hospedou-se por 1 noite

Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.

Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.

4

Serch

10 de jun. de 2025

·

Hospedou-se por 1 noite

El personal da mal servicio, no servía el elevador y no tienen pagos con tarjeta.

El personal da mal servicio, no servía el elevador y no tienen pagos con tarjeta.

10

Irka

11 de nov. de 2024

·

Hospedou-se por 1 noite

La propiedad está bien ubicada, cerca de todo a pie. Tiene estacionamiento y te reciben amablemente. Todo muy limpio y las habitaciones son cómodas y espaciosas, especialmente el baño. El único detalle es que hay que pagar en efectivo, no aceptan tarjeta de crédito. Lo recomiendo!!

La propiedad está bien ubicada, cerca de todo a pie. Tiene estacionamiento y te reciben amablemente. Todo muy limpio y las habitaciones son cómodas y espaciosas, especialmente el baño. El único detalle es que hay que pagar en efectivo, no aceptan tarjeta de crédito. Lo recomiendo!!

10

Richard

16 de dez. de 2025

·

Hospedou-se por 2 noites

The hotel is in an excellent location. It is close to the pyramid, the zocalo, the mercado, and much of the shopping areas. There are several interesting cathedrals nearby. The hotel itself is interesting. Some things are quirky, like all of the room keys look like they have been in service since colonial days, literally. They are keys that go into a large keyhole and the door locks internally to the door. The hotel was clean and the staff were very friendly and helpful. There is an elevator, if that is important to you. All of that said, there are some local traditions that might surprise you if you haven't had much experience traveling in Mexico. Local traditions include the setting off of fireworks to celebrate religious holidays, many times day and night. And there are a lot of religious celebrations. This makes it very interesting, having so many churches nearby. Have fun and enjoy the culture!

The hotel is in an excellent location. It is close to the pyramid, the zocalo, the mercado, and much of the shopping areas. There are several interesting cathedrals nearby. The hotel itself is interesting. Some things are quirky, like all of the room keys look like they have been in service since colonial days, literally. They are keys that go into a large keyhole and the door locks internally to the door. The hotel was clean and the staff were very friendly and helpful. There is an elevator, if that is important to you. All of that said, there are some local traditions that might surprise you if you haven't had much experience traveling in Mexico. Local traditions include the setting off of fireworks to celebrate religious holidays, many times day and night. And there are a lot of religious celebrations. This makes it very interesting, having so many churches nearby. Have fun and enjoy the culture!

10

YERALDI MARIA EUGENIA

19 de nov. de 2024

·

Hospedou-se por 1 noite

Muy lindo hotel, la habitacion amplia, La cama muy acogedora, agradeci la almohada extra. Nuestra habitacion tenia un bello balcon con vista a la iglesia de Nuestra Señora de los Remdios. El hotel esta en el centro, tiene estacionamiento, asi que puedes ir caminando a los lugares de interes,

Muy lindo hotel, la habitacion amplia, La cama muy acogedora, agradeci la almohada extra. Nuestra habitacion tenia un bello balcon con vista a la iglesia de Nuestra Señora de los Remdios. El hotel esta en el centro, tiene estacionamiento, asi que puedes ir caminando a los lugares de interes,

10

Peter

20 de jul. de 2023

·

Magnifico Hotel y el estacionamiento ya esta incluido, no como en otros como el NH Puebla Centro, que se cobra aparte, amplia recomnedacion, super cerca de la zona arqueologica !!!!

Magnifico Hotel y el estacionamiento ya esta incluido, no como en otros como el NH Puebla Centro, que se cobra aparte, amplia recomnedacion, super cerca de la zona arqueologica !!!!

10

Alexander

20 de jan. de 2025

·

Hospedou-se por 1 noite

At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean

At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean

10

Nayeli

8 de nov. de 2023

·

Hospedou-se por 1 noite

El espacio de estacionamiento es un poco pequeño

El espacio de estacionamiento es un poco pequeño

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

O feedback é misto: muitos descrevem quartos e áreas comuns muito limpos, enquanto outros relatam pisos empoeirados, banheiros sujos ou mal conservados e, ocasionalmente, mau cheiro nos ralos.

Avaliações dos hóspedes relacionadas

6

Gerardo Carlos

17 de abr. de 2024

·

Hospedou-se por 1 noite

Excelente ubicación, la limpieza no es muy buena

Excelente ubicación, la limpieza no es muy buena

10

Daniel

13 de out. de 2025

·

Hospedou-se por 1 noite

Super limpio, las recamaras bellamente decoradas, todo parece nuevo, estilo rustico con excelente gusto, el servicio de Andres inmejorable, a pesar de que afuera esra un bar con musica, las ventanas evitan que se escuche el sonido fuerte, la habitancion es amplia y comoda

Super limpio, las recamaras bellamente decoradas, todo parece nuevo, estilo rustico con excelente gusto, el servicio de Andres inmejorable, a pesar de que afuera esra un bar con musica, las ventanas evitan que se escuche el sonido fuerte, la habitancion es amplia y comoda

10

Stephanie

5 de jun. de 2025

·

Hospedou-se por 1 noite

El personal es súper amable y muy atento. La limpieza de la habitación es buena.

El personal es súper amable y muy atento. La limpieza de la habitación es buena.

4

Ericka

13 de mai. de 2024

·

Hospedou-se por 1 noite

El hotel esta muy viejo y descuidado, le falta limpieza. La regadera tenia cabellos, las paredes manchadas, falta darle mantenimiento, no es lo mismo que se ve en las fotografias. Lo bueno es su excelente ubicacion.

El hotel esta muy viejo y descuidado, le falta limpieza. La regadera tenia cabellos, las paredes manchadas, falta darle mantenimiento, no es lo mismo que se ve en las fotografias. Lo bueno es su excelente ubicacion.

10

Nora

10 de jun. de 2025

·

Hospedou-se por 1 noite

Muy limpio, buena atención, excelente ubicación.

Muy limpio, buena atención, excelente ubicación.

8

Monserrat

20 de jun. de 2024

·

Hospedou-se por 2 noites

La primera noche nos asignaron una habitación con demasiado polvo, a la mañana siguiente nos cambiaron a otra y aunque estaba un poco mejor, las instalaciones estaban descuidadas. La regadera con polvo.

La primera noche nos asignaron una habitación con demasiado polvo, a la mañana siguiente nos cambiaron a otra y aunque estaba un poco mejor, las instalaciones estaban descuidadas. La regadera con polvo.

10

Richard

16 de dez. de 2025

·

Hospedou-se por 2 noites

The hotel is in an excellent location. It is close to the pyramid, the zocalo, the mercado, and much of the shopping areas. There are several interesting cathedrals nearby. The hotel itself is interesting. Some things are quirky, like all of the room keys look like they have been in service since colonial days, literally. They are keys that go into a large keyhole and the door locks internally to the door. The hotel was clean and the staff were very friendly and helpful. There is an elevator, if that is important to you. All of that said, there are some local traditions that might surprise you if you haven't had much experience traveling in Mexico. Local traditions include the setting off of fireworks to celebrate religious holidays, many times day and night. And there are a lot of religious celebrations. This makes it very interesting, having so many churches nearby. Have fun and enjoy the culture!

The hotel is in an excellent location. It is close to the pyramid, the zocalo, the mercado, and much of the shopping areas. There are several interesting cathedrals nearby. The hotel itself is interesting. Some things are quirky, like all of the room keys look like they have been in service since colonial days, literally. They are keys that go into a large keyhole and the door locks internally to the door. The hotel was clean and the staff were very friendly and helpful. There is an elevator, if that is important to you. All of that said, there are some local traditions that might surprise you if you haven't had much experience traveling in Mexico. Local traditions include the setting off of fireworks to celebrate religious holidays, many times day and night. And there are a lot of religious celebrations. This makes it very interesting, having so many churches nearby. Have fun and enjoy the culture!

10

Karina

27 de nov. de 2025

·

Hospedou-se por 1 noite

Super limpio, cómodo y muy bonito. Lo recomendaría a mis amigos e familiares!

Super limpio, cómodo y muy bonito. Lo recomendaría a mis amigos e familiares!

6

Tania

30 de dez. de 2022

·

Hospedou-se por 19.355 noites

Eviten la habitación 4. Da al lobby y a la calle, hay ruido toda la noche. El piso sucio y pegajoso dentro y fuera de las habitaciones.

Eviten la habitación 4. Da al lobby y a la calle, hay ruido toda la noche. El piso sucio y pegajoso dentro y fuera de las habitaciones.

2

James

30 de jan. de 2024

·

Hospedou-se por 2 noites

The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!

The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos, com charme rústico e vistas impressionantes da pirâmide ou da igreja. Os pontos negativos incluem barulho notável de locais e áreas comuns próximos, Wi-Fi instável, colchões duros e falta de ar condicionado em alguns quartos.

Avaliações dos hóspedes relacionadas

6

Itzel

15 de ago. de 2025

·

Hospedou-se por 1 noite

Tiene bonito estilo, estás en una muy buena zona donde tienes todo cerca. Lo único que nos desagradó fue el internet, no sirve.

Tiene bonito estilo, estás en una muy buena zona donde tienes todo cerca. Lo único que nos desagradó fue el internet, no sirve.

8

Alejandra

24 de nov. de 2025

·

Hospedou-se por 1 noite

Lo bueno: excelente ubicación, habitación muy amplia con gran vista y muy limpia, atención muy amable por parte del personal Lo malo: tardaron mucho en atendernos en recepción al llegar al hotel, no aceptaban pagos con tarjeta y muy ruidoso en la madrugada

Lo bueno: excelente ubicación, habitación muy amplia con gran vista y muy limpia, atención muy amable por parte del personal Lo malo: tardaron mucho en atendernos en recepción al llegar al hotel, no aceptaban pagos con tarjeta y muy ruidoso en la madrugada

6

Natalia Guevara

30 de jan. de 2024

·

Hospedou-se por 1 noite

Me tocó una habitación donde la puerta no podia ni abrirse bien, toda la noche se escuchaba el ruido de la recepción. Pase una noche terrible, a pesar de su buena ubicación que tiene el hotel creo no regresaría por esta mala experiencia.

Me tocó una habitación donde la puerta no podia ni abrirse bien, toda la noche se escuchaba el ruido de la recepción. Pase una noche terrible, a pesar de su buena ubicación que tiene el hotel creo no regresaría por esta mala experiencia.

8

Elizabeth

15 de out. de 2025

·

Hospedou-se por 4 noites

Great views and location. Staff was friendly. Nice boutique hotel . WiFi inconsistent.

Great views and location. Staff was friendly. Nice boutique hotel . WiFi inconsistent.

2

Patricia

10 de jun. de 2023

·

Hospedou-se por 1 noite

Los colchones están muy duros e incomodos

Los colchones están muy duros e incomodos

2

James

30 de jan. de 2024

·

Hospedou-se por 2 noites

The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!

The wifi is almost useless. I asked multiple times, There are plenty of hotspots, but no r of them work. The bed is super hard and lumpy. We had to leave the water running for 10 minutes to get hot water. Almost couldn't take a shower. When we got ready in the morning, after walking around the room for a few minutes, my feet were almost black from walking on the floor. When I wiped them off with a wet towel, it turned the towel black. It was very noisy from a loud bar on the roof and another across the street. This was a horrible experience. We were supposed to be there 2 days, we left after just 1 day and found another hotel. Never again!!

8

Katharine

24 de abr. de 2023

·

Hospedou-se por 3 noites

Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.

Beautiful room with a view of the pyramid in Cholula, easy walking to Cholula zocalo and pyramid, restaurants, etc... The room did get a little warm without air conditioning and strong sun during the day.

4

Alejandro

6 de mar. de 2025

·

Hospedou-se por 1 noite

No servia algunas luces en la habitación, tampoco tiene burro para planchar, no tiene aire acondicionado, el colchón es duro

No servia algunas luces en la habitación, tampoco tiene burro para planchar, no tiene aire acondicionado, el colchón es duro

10

Sonia Georgina

29 de nov. de 2025

·

Hospedou-se por 1 noite

Excelente ubicación, la vista hacia la iglesia increíble, intalaciónes muy cómodas y limpias totalmente recomendable

Excelente ubicación, la vista hacia la iglesia increíble, intalaciónes muy cómodas y limpias totalmente recomendable

8

david

21 de abr. de 2025

·

Hospedou-se por 4 noites

Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day

Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento é frequentemente elogiado pela simpatia e prestatividade, com check-in flexível em alguns casos. Problemas recorrentes incluem uma política de pagamento exclusivamente em dinheiro e, ocasionalmente, um atendimento lento, ausente ou pouco profissional na recepção.

Avaliações dos hóspedes relacionadas

10

FRAY DAVID DIAZ

13 de mai. de 2024

·

Hospedou-se por 1 noite

Las instalaciones muy buenas, el lugar muy céntrico, la limpieza extremadamente esmerada, pero lo que resalto de este lugar, sin duda, es la atención de los encargados. Se desviven en atenciones y hacen que la estancia sea placentera. Muy cariñosos con las personas de la tercera edad y muy cuidadosos con quienes tienen problemas de movilidad. Lo recomiendo ampliamente

Las instalaciones muy buenas, el lugar muy céntrico, la limpieza extremadamente esmerada, pero lo que resalto de este lugar, sin duda, es la atención de los encargados. Se desviven en atenciones y hacen que la estancia sea placentera. Muy cariñosos con las personas de la tercera edad y muy cuidadosos con quienes tienen problemas de movilidad. Lo recomiendo ampliamente

8

Velia

25 de out. de 2025

·

Hospedou-se por 2 noites

Staff was very nice, friendly and helpful. Location of the hotel is great. It would be helpful to clarify they do not accept credit card payments.

Staff was very nice, friendly and helpful. Location of the hotel is great. It would be helpful to clarify they do not accept credit card payments.

10

Javier

30 de set. de 2024

·

Hospedou-se por 1 noite

Mi estancia estuvo increíble, desde mi llegada, me dieron la habitación antes del check in, incluso amablemente me dieron un asenso ya que la operaron lo permitia. Todos muy amables y serviciales. Siempre con una excelente actitud. Totalmente recomendado.

Mi estancia estuvo increíble, desde mi llegada, me dieron la habitación antes del check in, incluso amablemente me dieron un asenso ya que la operaron lo permitia. Todos muy amables y serviciales. Siempre con una excelente actitud. Totalmente recomendado.

2

Rodrigo

10 de nov. de 2025

·

Hospedou-se por 1 noite

La atención del personal es terrible, cuando llegamos al hotel, no había nadie en recepción ni en el hotel para dar atención, se tardaron aproximadamente 35 minutos en llegar. Las instalaciones las tienen descuidadas, no hay vigilancia ni están al pendiente de quien entra o sale del hotel. No lo recomiendo en absoluto, el costo es muy elevado para lo que ofrecen.

La atención del personal es terrible, cuando llegamos al hotel, no había nadie en recepción ni en el hotel para dar atención, se tardaron aproximadamente 35 minutos en llegar. Las instalaciones las tienen descuidadas, no hay vigilancia ni están al pendiente de quien entra o sale del hotel. No lo recomiendo en absoluto, el costo es muy elevado para lo que ofrecen.

10

Irka

11 de nov. de 2024

·

Hospedou-se por 1 noite

La propiedad está bien ubicada, cerca de todo a pie. Tiene estacionamiento y te reciben amablemente. Todo muy limpio y las habitaciones son cómodas y espaciosas, especialmente el baño. El único detalle es que hay que pagar en efectivo, no aceptan tarjeta de crédito. Lo recomiendo!!

La propiedad está bien ubicada, cerca de todo a pie. Tiene estacionamiento y te reciben amablemente. Todo muy limpio y las habitaciones son cómodas y espaciosas, especialmente el baño. El único detalle es que hay que pagar en efectivo, no aceptan tarjeta de crédito. Lo recomiendo!!

2

Lee

2 de ago. de 2022

·

Hospedou-se por 3 noites

The front desk staff was rude and unaccommodating. Though we arrived around 3:30 pm, about 30 minutes after check in began, he claimed there was only one room without a window available by the noisy lobby. He also claimed that they only accepted cash, even though neither Hotels.com nor the hotel indicated this. There was a lot of noise in the lobby restaurant and rooftop restaurant/club until 11 pm at night.

The front desk staff was rude and unaccommodating. Though we arrived around 3:30 pm, about 30 minutes after check in began, he claimed there was only one room without a window available by the noisy lobby. He also claimed that they only accepted cash, even though neither Hotels.com nor the hotel indicated this. There was a lot of noise in the lobby restaurant and rooftop restaurant/club until 11 pm at night.

10

marion

25 de jan. de 2025

·

Hospedou-se por 6 noites

Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.

Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.

10

Martha

17 de mar. de 2024

·

Hospedou-se por 1 noite

Great location, front desk very helpful

Great location, front desk very helpful

10

Nelson

24 de nov. de 2025

·

Hospedou-se por 1 noite

Excelente servicio

Excelente servicio

8

Roberto

20 de mai. de 2024

·

Hospedou-se por 1 noite

El hotel está muy bien, solo la reservación por medio de hoteles.com apareció como cancelada por problemas con mi tarjeta y eso no es correcto, el tema es que NO aceptan tarjetas y hay que llegar y pagar en efectivo. Tuve que hablar al hotel a verificar mi reserva, no hubo problemas y fueron muy amables pero si hubo que hacer este paso adicional para no llevarme sorpresas.

El hotel está muy bien, solo la reservación por medio de hoteles.com apareció como cancelada por problemas con mi tarjeta y eso no es correcto, el tema es que NO aceptan tarjetas y hay que llegar y pagar en efectivo. Tuve que hablar al hotel a verificar mi reserva, no hubo problemas y fueron muy amables pero si hubo que hacer este paso adicional para no llevarme sorpresas.

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Localização

Localização central consistentemente elogiada, a poucos passos da pirâmide, do zócalo, do mercado e de restaurantes, tornando os pontos turísticos facilmente acessíveis a pé.

Avaliações dos hóspedes relacionadas

8

Italia

14 de nov. de 2025

·

Hospedou-se por 4 noites

Muy céntrico

Muy céntrico

10

Alejandro

21 de mar. de 2025

·

Hospedou-se por 2 noites

Mejor hotel no se puede pedir, la vista que se tiene a la pirámide es inigualable, está a una cuadra de esta y a 2 del centro de Cholula, muchos restaurantes están alrededor y el mercadito a 4 cuadras, definitivamente volveríamos a hospedarnos en este hotel.

Mejor hotel no se puede pedir, la vista que se tiene a la pirámide es inigualable, está a una cuadra de esta y a 2 del centro de Cholula, muchos restaurantes están alrededor y el mercadito a 4 cuadras, definitivamente volveríamos a hospedarnos en este hotel.

10

Sylvia

16 de set. de 2025

·

Hospedou-se por 1 noite

Muy bien ubicado

Muy bien ubicado

10

Richard

16 de dez. de 2025

·

Hospedou-se por 2 noites

The hotel is in an excellent location. It is close to the pyramid, the zocalo, the mercado, and much of the shopping areas. There are several interesting cathedrals nearby. The hotel itself is interesting. Some things are quirky, like all of the room keys look like they have been in service since colonial days, literally. They are keys that go into a large keyhole and the door locks internally to the door. The hotel was clean and the staff were very friendly and helpful. There is an elevator, if that is important to you. All of that said, there are some local traditions that might surprise you if you haven't had much experience traveling in Mexico. Local traditions include the setting off of fireworks to celebrate religious holidays, many times day and night. And there are a lot of religious celebrations. This makes it very interesting, having so many churches nearby. Have fun and enjoy the culture!

The hotel is in an excellent location. It is close to the pyramid, the zocalo, the mercado, and much of the shopping areas. There are several interesting cathedrals nearby. The hotel itself is interesting. Some things are quirky, like all of the room keys look like they have been in service since colonial days, literally. They are keys that go into a large keyhole and the door locks internally to the door. The hotel was clean and the staff were very friendly and helpful. There is an elevator, if that is important to you. All of that said, there are some local traditions that might surprise you if you haven't had much experience traveling in Mexico. Local traditions include the setting off of fireworks to celebrate religious holidays, many times day and night. And there are a lot of religious celebrations. This makes it very interesting, having so many churches nearby. Have fun and enjoy the culture!

8

JESSICA ADRIANA RAMIREZ

5 de jan. de 2023

·

Hospedou-se por 19.357 noites

La ubicación está excelente

La ubicación está excelente

10

GEORGINA

26 de jan. de 2024

·

Hospedou-se por 1 noite

El hotel se encuentra muy cerca de la zona arqueológica de Cholula y del centro, muy cómoda la habitación, sin ruido exterior y el personal muy amable, lo recomiendo mucho para una experiencia de viaje super agradable

El hotel se encuentra muy cerca de la zona arqueológica de Cholula y del centro, muy cómoda la habitación, sin ruido exterior y el personal muy amable, lo recomiendo mucho para una experiencia de viaje super agradable

10

DULCE

4 de mar. de 2024

·

Hospedou-se por 4 noites

The hotel staff are very nice and helpful. Great Location

The hotel staff are very nice and helpful. Great Location

10

Alexander

20 de jan. de 2025

·

Hospedou-se por 1 noite

At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean

At the heart of the action in the beautiful city of Cholula - they have onsite secure parking and the rooms were spacious and clean

10

Daniel

13 de dez. de 2022

·

Hospedou-se por 1 noite

Tiene muy buena ubicación. En general todo muy bien.

Tiene muy buena ubicación. En general todo muy bien.

10

Sonia Georgina

29 de nov. de 2025

·

Hospedou-se por 1 noite

Excelente ubicación, la vista hacia la iglesia increíble, intalaciónes muy cómodas y limpias totalmente recomendable

Excelente ubicación, la vista hacia la iglesia increíble, intalaciónes muy cómodas y limpias totalmente recomendable

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Jantar

Há uma grande variedade de restaurantes nas proximidades. No local, os relatos são mistos: alguns elogiam um restaurante com vistas e comida decente, enquanto outros notam a ausência de restaurante ou serviço de café da manhã, café limitado no quarto e música alta à noite.

Avaliações dos hóspedes relacionadas

8

Margarita

15 de nov. de 2023

·

Hospedou-se por 1 noite

Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.

Ir is not so bad, but it doesn’t quite match the price. It’s a bit noisy and they didn’t take credit cards, that sort of ruined it. No coffee in the room. Otherwise it’s ok.

10

Yadira

10 de abr. de 2025

·

Hospedou-se por 1 noite

Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.

Great view of The Great Pyramid of Cholula. Staff was very friendly. On-site parking. Great restaurant with 270° views of the volcano, churches, temples and cityscape.

10

ivon GUADALUPE

4 de dez. de 2023

·

Hospedou-se por 1 noite

muy bien , los desayunos deliciosos y las habitaciones muy bonitas

muy bien , los desayunos deliciosos y las habitaciones muy bonitas

10

marion

25 de jan. de 2025

·

Hospedou-se por 6 noites

Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.

Very surprised to have to pay cash for room stay did not accept credit card. Should have at least warned us ahead. Coffee would have been nice as well.

8

Ricardo

28 de dez. de 2023

·

Hospedou-se por 1 noite

Muy bonito el restaurant

Muy bonito el restaurant

4

Rosa

17 de jan. de 2023

·

Hospedou-se por 1 noite

The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.

The room and bathroom was very old, super noisy and the bathroom didn't have an outlet. The room was super cold that we weren't able to sleep. You have to pay for the breakfast and wasn't good at all. The hotel has a good location and the staff was friendly.

6

Blanca

10 de ago. de 2025

·

Hospedou-se por 2 noites

Me pidieron pago en efectivo, no reciben tarjetas, en este tiempo es increible. Empleados amables pero falta servicio, tienen jarra para calentar agua pero no cafe soluble, solo de grano, no se puede hacer cafe, algo incomodo el estacionamiento. La TV paracticamente todos los canales bloqueados, muy complicado ver TV

Me pidieron pago en efectivo, no reciben tarjetas, en este tiempo es increible. Empleados amables pero falta servicio, tienen jarra para calentar agua pero no cafe soluble, solo de grano, no se puede hacer cafe, algo incomodo el estacionamiento. La TV paracticamente todos los canales bloqueados, muy complicado ver TV

8

Norma L

22 de jun. de 2025

·

Hospedou-se por 2 noites

Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.

Did not count with restaurant, only coffee packages, lobby ceiling was leaking due the rain otherwise very fast assistance from the friendly staff, near shops, restaurants, and zocalo.

8

david

21 de abr. de 2025

·

Hospedou-se por 4 noites

Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day

Loved the room and staff and hotel. Amazing view of the pyramid and voladores. One of the 2 beds in our room was very hard and the other was great. The hotel is a couple blocks from the zocalo and lots of restaurants and vendors. The restaurant on site is not connected with the hotel or open for breakfast. Food was very good but music at night was very loud while we were trying to sleep. Seemed quieter after 11 or so but then lots of noise above us sounding like chairs being drug back and forth for about another hour we assumed was cleaning up for the day

8

Daniel

18 de mar. de 2024

·

Hospedou-se por 1 noite

Excelente atención de todos los que trabajan ahí. El único inconveniente es que no aceptan tarjetas. El café del restaurante algo frío. Un buen detalle las llaves para las puertas, solo algo grandes. Pero nos trataron súper bien

Excelente atención de todos los que trabajan ahí. El único inconveniente es que no aceptan tarjetas. El café del restaurante algo frío. Un buen detalle las llaves para las puertas, solo algo grandes. Pero nos trataron súper bien

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10

Diana

3 de set. de 2024

·

Hospedou-se por 1 noite

Excelente

Excelente

6

Rocio

31 de jul. de 2026

·

Hospedou-se por 2 noites

Zona muy ruidosa, la puerta del armario se desprendía todo el tiempo por estar mal ensamblado y siempre hay que estar esperando a que te entreguen la llave del cuarto ya que no puedes sacarla de la propiedad y al tener poco staff siempre toca esperar que alguien aparezca en la recepción

Zona muy ruidosa, la puerta del armario se desprendía todo el tiempo por estar mal ensamblado y siempre hay que estar esperando a que te entreguen la llave del cuarto ya que no puedes sacarla de la propiedad y al tener poco staff siempre toca esperar que alguien aparezca en la recepción

10

Alejandra

29 de jun. de 2026

·

Hospedou-se por 1 noite

Una ubicación privilegiada Desayuno muy rico y completo El personal de recepción muy amable y alegre

Una ubicación privilegiada Desayuno muy rico y completo El personal de recepción muy amable y alegre

10

Miguel Ángel

13 de jun. de 2026

·

Hospedou-se por 2 noites

Buen lugar, magníficas vistas. Muy céntrico.

Buen lugar, magníficas vistas. Muy céntrico.

8

Diego

3 de jun. de 2026

·

Hospedou-se por 3 noites

El lugar está bien, está cerca de la pirámide y está cómodo para moverse. La habitación es muy cómoda, lo único que me brincó fue el tamaño y el uso de las llaves. Pero fuera de eso, todo está bien.

El lugar está bien, está cerca de la pirámide y está cómodo para moverse. La habitación es muy cómoda, lo único que me brincó fue el tamaño y el uso de las llaves. Pero fuera de eso, todo está bien.

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Antes de 13:00

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setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $77	19 $77
20 $50	21 $50	22 $50	23 $50	24 $50	25 $77	26 $77
27 $50	28 $50	29 $50	30 $50

outubro 2026

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