Rodeway Inn El Cajon - San Diego East

Overall, this property was really good. There was plenty of parking, ice machine, microwave, refrigerator, and an extra large TV. I had trouble getting the TV to turn on, but the staff was great and assisted me with that. Everything was in fair condition. However, the tub was a little old looking and the shower head needs to be replaced. Overall, I would stay here again. I was very satisfied overall.

Clean room friendly staff plenty of parking

Room was clean. Just a strong smell of clorox. Everything worked. Looked nice inside. No people hanging outside. Nice experience. Had donuts and coffee from 7 am to 10 am. Staff was accommodating and let me check in hours early when I was late for a funeral. I requested a room downstairs because my husband is disabled and they gave me one with no problem. Parking was right in front of the room. The only reason I didnt give 5 stars was because I reserve 5 stars for 5 star hotels, but it was a good stay. Bed was comfortable. I have no complaints. Will come again.

The staff was ok, room was dirty and looked like it had not been cleaned in months. There was alot going on at night and i was uncomfortable and had a hard time sleeping. There was no parking, if i didnt have a handicap placards i wouldnt have been able to stay the second night. No way to check out in the morning, i left at 930am and there was no one in the office. All in all this was not a positive experience

If I could leave a negative review I would. The pictures on the website are probably 20+ years old. Noisy people, unsafe area, stained sheets and towels, horrible shower head looks like a pipe coming out of the wall, dirty tubs, had to use shower shoes, somehow the bathroom smelt like weed. Over all an unclean room and even had lifted floor boards with water underneath that was no where near a water source. The person above us decided to walk/move furniture all night and we got no sleep, staff wasn’t there to inform. Also allows people to permanently live there. They also never clean their “pet area”. Just disgusting, should be shut down. We paid for 4 nights and left after 3; We couldn’t handle it anymore. Spend the money and stay somewhere else. I wish I listed to the negative reviews. Considering reporting them.

I filtered to reserve specific - allows pets and kitchenette. Was a 1 week reservation. Was given a double (reserved a single) was told “they should charge me more”. They were serious. We checked in late afternoon. The place was truly filthy. A complete dump-dive. I have pics. No exaggeration : the tub/shower and sink had so much scum it changed colors w/cleaning and needed surfacing repair so bad. The shower curtain was yellow, scummy and changed colors w/ cleaning too. Floor not even swept nor mopped (dirt, stains, spills and sunflower seed shells everywhere and as much as 1/4” corner scum/dirt/buildup Hand and dirty prints on every wall, filthy. Cockroaches everywhere…we killed so many. The air conditioner looked like it had BM dried up and other filth on it. Drawers that wouldn’t close, no smoke alarm, no fire water system, no wheel stops/brakes on bed, and, to top it off - no kitchenette. We had to throw away 7 lbs of chuck beef, 7 lbs of boneless chicken breast and all my condiments. Our home wasn’t habitable for the week. It was everything from our frig/freezer. And the added expense of eating out every meal. I tried to speak with the management and corporate. Excuses from the management and very lame offers to “accommodate” from corporate Points for a free nights stay. - “No Thank You. That’s actually stupid. This place should be shut down for health and safety compliance. The only good thing was a convenient location.

Parking was easy, room had roach , a SLUG , toilet paper was used , shower curtain & walls were stained .. 0/10 i felt nasty

Small crowded parking area, room criwded with 2 beds, mini fridge had no freezer. Area okay, not great. Staff friendly helpful & quick response to any issues.

Great price . Pet friendly

Room is very clean and two boys at front are awesome doing great job.will stay here again and again.

Reserved a room for a king sized already paid for, they gave us a room has two XL twin beds, one very hard and one very soft but the soft bed was on a roller with no stopper the bed kept rolling around with any movement. Tv was not connected to the server WiFi connection did not work Bathroom had roaches and a moth came out of the toilet paper roll. My boyfriend and I just need a place to sleep for the night. You can find better INN for the same price they charge here, this INN should have been $40 bucks instead of $68.

ROACHES

The location was horrible . The room was dirty , some of the lights did not work and had roaches. We had to wait until the following morning to change rooms. The second room's remote control didn't work, room was not as dirty as first room. This was worst we've ever experienced

Room was clean. Just a strong smell of clorox. Everything worked. Looked nice inside. No people hanging outside. Nice experience. Had donuts and coffee from 7 am to 10 am. Staff was accommodating and let me check in hours early when I was late for a funeral. I requested a room downstairs because my husband is disabled and they gave me one with no problem. Parking was right in front of the room. The only reason I didnt give 5 stars was because I reserve 5 stars for 5 star hotels, but it was a good stay. Bed was comfortable. I have no complaints. Will come again.

Crawling roaches on the floor, bed and bathroom.

Friendly staff, clean room

Croches infested, no privacy lock and very shabby place . If someone coming for first time , please be careful

Parking was easy, room had roach , a SLUG , toilet paper was used , shower curtain & walls were stained .. 0/10 i felt nasty

This is definitely a 1 star hotel. Infested with roaches and sum mo. DO NOT waste your time or money making a reservation here

This hotel has come a long way from a few years ago, the walls are clean and painted with fresh paint, the bed was exceptionally big and comfy, the tv was huge witch made it seem like u were in a theater, the wifi is the best (uncensored) wifi ive used in any hotel in a long time. Overall cleanliness is a 9 compared to the 4 i gave before... The front desk staff is helpful, polite and goes out of there way to make sure u are comfortable 100%better than the hotel that it was prior to the rodeway inn....👍

Reserved a room for a king sized already paid for, they gave us a room has two XL twin beds, one very hard and one very soft but the soft bed was on a roller with no stopper the bed kept rolling around with any movement. Tv was not connected to the server WiFi connection did not work Bathroom had roaches and a moth came out of the toilet paper roll. My boyfriend and I just need a place to sleep for the night. You can find better INN for the same price they charge here, this INN should have been $40 bucks instead of $68.

Stinky room,bathroom in bad condition leaky shower the tub had a lot of dark spots toilet seat in bad condition,people with dogs barking in the middle of the night too noisy no place to seat and only one working light unpleasant stay

Overall, this property was really good. There was plenty of parking, ice machine, microwave, refrigerator, and an extra large TV. I had trouble getting the TV to turn on, but the staff was great and assisted me with that. Everything was in fair condition. However, the tub was a little old looking and the shower head needs to be replaced. Overall, I would stay here again. I was very satisfied overall.

Door wasn't very secure. Had to use my devoces to secure it. Bath was O.K. Not great, just O.K. It was clean, but marks around. Toilet was relatively new. Good fridge and m/w. Both dated. but worked well. Clean sheets, no discoloration. Had a strange table/dresser with padded top

Saw a cochroach in the bathroom they should hire professionals to fix the rooms. They did offer a 65" smart tv that was nice.I did get a good night sleep

Disgusting, air conditioner had towel shoved on side, toilet paper holder broken, stained bed sheets & comforter, no working cable/tv. and the staff had no care to refund or change us rooms. homeless & tweakers everywhere outside of building. didn’t feel safe

Tv broken, walls are to hallow. Reception thought I was someone else without checking the computer it was awkward

Yes its getting nice .managers are helping us out.Beter thab budget inn across tge street big rooms and big tv.loved it come back again

The TV didn't work the furniture was disgusting.We couldn't get ice or wifi after nine p m

They have an automatic system to return the security deposit, but it never worked & not answering the phone! So yes, they took our security deposit! Be careful not to be scammed!

I experienced the fastest check in ever! Dee was efficient and very personable!!

Called me sale day to cancel room

Good price, quiet, good location, good staff & Dee was great.

Was unable to even stay in the room due to hazard fluids all over. Urine, blood and other stains all over bed, mattress, floors etc. Reception could not accommodate switching us to a different/cleaner room and stated to contact hotels.com for a refund and that they would manually approve it (we had booked a non refundable fare). We left and immediately contacted hotels.com explaining the situation. They called the hotel to get the refund approved, and were met with radio silence stating they were “too busy at the moment and call at a later time”. Hotels.com continued to reach out multiple times (sending us updates via email) and after a week let us know they had to unfortunately close the case because the hotel had started blocking their calls regardless of what method they tried to communicate with them. Extremely disappointed in the motel. We understand honoring the non refundable policy if they would have been able to actually provide us a safe room without bodily fluids all over, or even at least cleaning it again so we could actually physically stay in the room. But because they could not provide us a room, stated they would approve a refund and then dodge all phone calls for approval from the booking company, this is an extremely shady and unsanitary motel. -100/10 do not recommend.

New manager doing greta job two brother's are good at property and trating everyone good and nice.I wish everyone to stay here.Price is reasonable. They are renovating the hotel.

They canceled my reservation without notifying me in advance, make me in n a terrible situation without room in that area, hotel.com should compensate me on that issue

The staff member that checked me in was rude tossed my id and check in paperwork and key towards me instead of handing it to me. The bathroom was dirty the shower curtains had stains. The bathtub was filthy. The TV doesn’t work. Would not recommend this location again.

Excellent room and nice people. NEW MANAGEMENT IS GOOD AT HOTEL.

Dee at front desk was friendly and fast!!

I would never stay here again. The place is absolutely filthy and rundown. Spend the extra money and stay somewhere SAFER and CLEANER. The floors were so dirty, the bath was dirty, outlets didn’t work, curtains had rips. Homeless people right outside the property. Just avoid this place

Disgusting, air conditioner had towel shoved on side, toilet paper holder broken, stained bed sheets & comforter, no working cable/tv. and the staff had no care to refund or change us rooms. homeless & tweakers everywhere outside of building. didn’t feel safe

Sketchy is an understatement! It is not safe!! Prostitutes and drug dealers are living there. The room was beyond filthy.

Swat and K9 were executing a warrant when i arrived and CS was used. Staff was super friendly. Clientele was a litttle shady, but no problems

If I could leave a negative review I would. The pictures on the website are probably 20+ years old. Noisy people, unsafe area, stained sheets and towels, horrible shower head looks like a pipe coming out of the wall, dirty tubs, had to use shower shoes, somehow the bathroom smelt like weed. Over all an unclean room and even had lifted floor boards with water underneath that was no where near a water source. The person above us decided to walk/move furniture all night and we got no sleep, staff wasn’t there to inform. Also allows people to permanently live there. They also never clean their “pet area”. Just disgusting, should be shut down. We paid for 4 nights and left after 3; We couldn’t handle it anymore. Spend the money and stay somewhere else. I wish I listed to the negative reviews. Considering reporting them.

I filtered to reserve specific - allows pets and kitchenette. Was a 1 week reservation. Was given a double (reserved a single) was told “they should charge me more”. They were serious. We checked in late afternoon. The place was truly filthy. A complete dump-dive. I have pics. No exaggeration : the tub/shower and sink had so much scum it changed colors w/cleaning and needed surfacing repair so bad. The shower curtain was yellow, scummy and changed colors w/ cleaning too. Floor not even swept nor mopped (dirt, stains, spills and sunflower seed shells everywhere and as much as 1/4” corner scum/dirt/buildup Hand and dirty prints on every wall, filthy. Cockroaches everywhere…we killed so many. The air conditioner looked like it had BM dried up and other filth on it. Drawers that wouldn’t close, no smoke alarm, no fire water system, no wheel stops/brakes on bed, and, to top it off - no kitchenette. We had to throw away 7 lbs of chuck beef, 7 lbs of boneless chicken breast and all my condiments. Our home wasn’t habitable for the week. It was everything from our frig/freezer. And the added expense of eating out every meal. I tried to speak with the management and corporate. Excuses from the management and very lame offers to “accommodate” from corporate Points for a free nights stay. - “No Thank You. That’s actually stupid. This place should be shut down for health and safety compliance. The only good thing was a convenient location.

Upon arrival, I noticed that the trash bin was located close to the entrance and it was completely filled with trash flowing over it. People walking around the area were of questionable character and the feeling of safety comes immediately to mind. Checking in was fairly easy and straightforward, but seeing a younger family member sitting alongside while playing with a tablet seemed a bit unprofessional to me and I guess that is what distracted her from telling me where my room was located or she expected me to find it for myself. Getting into the room, I was immediately hit with what could only be a chemical smell of what they could have used to get rid of the smoke in the room since it was a “No Smoking” room to begin with. There was a decorative picture that was taken down from the wall and placed on the side of the room. The microwave was a bit of a joke and didn’t have the rotating plate inside of it. The curtain for the shower was not properly put up so the curtain could fully close and the water was hard to adjust from hot to warm. The mattress to the bed was unevenly worn and the sheets were not even fitted to the bed. At least the A/C worked and the TV was nice and big to enjoy. But it was a place with a bed and shower. So there’s that.

Very quiet location. Nice management.

It's ok.... If you just need a place to sleep for a few days. Seems like some guests are semi permanent. Which is fine because we all have times that we are in transition. Just set the bar low. But it's a place to sleep.

We didn’t like the facility. They had signs all around the parking area saying “do not work on cars in the lot”, “stop human trafficking”, and other signs that were not pleasant. We didn’t feel safe even though it was daylight. The room smelled and was not very well kept. It seemed as though it was 50’s or 60’s attire. Very run down. We ended up not staying and finding other arrangements for our stay.

Room was clean. Just a strong smell of clorox. Everything worked. Looked nice inside. No people hanging outside. Nice experience. Had donuts and coffee from 7 am to 10 am. Staff was accommodating and let me check in hours early when I was late for a funeral. I requested a room downstairs because my husband is disabled and they gave me one with no problem. Parking was right in front of the room. The only reason I didnt give 5 stars was because I reserve 5 stars for 5 star hotels, but it was a good stay. Bed was comfortable. I have no complaints. Will come again.