Name: citizenM Tower of London
Address: 40 trinity square, Londres, Inglaterra, GB
Price range: 133 US$–470 US$ per night
Rating: 8.67

Opiniones de los huéspedes

citizenM Tower of London recibe elogios por su inmejorable ubicación junto a la estación de Tower Hill y la Torre de Londres, sus habitaciones compactas y con tecnología de vanguardia y camas muy cómodas, sus animados espacios sociales y, en general, un personal amable, aunque los inconvenientes son evidentes.

Muchos huéspedes valoran las vistas desde el bar en la azotea y el desayuno, y consideran que la distribución inteligente funciona bien para estancias cortas. Entre los inconvenientes más comunes se incluyen habitaciones muy pequeñas con acceso a la cama solo por un lado, la ausencia de hervidor en la habitación y controles de alta tecnología que pueden fallar, junto con un control de clima cálido o sofocante y ascensores lentos o con limitaciones. La limpieza es generalmente buena, pero puede ser inconsistente, con un servicio de limpieza a menudo a petición y algunos informes de limpieza omitida y plagas en las zonas comunes. En general, espere una estancia compacta y moderna centrada en la ubicación y el ambiente por encima de las comodidades tradicionales.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El bar en la azotea con vistas impresionantes y las áreas comunes acogedoras destacan, junto con un registro de entrada automatizado sin problemas. Sin embargo, los ascensores suelen ser lentos o estar parcialmente fuera de servicio.

Reseñas de huéspedes relacionadas

8

Gareth

17 feb 2025

·

Se alojó 2 noches

Conveniently located right by Tower Hill underground station. Check in was done as a self-check in with no difficulties.

10

Margaret

5 jun 2024

·

Se alojó 3 noches

Perfect hotel in London! The view of the Tower of London from the rooftop bar was stunning! Drinks were amazing and the bar in the lobby is open 24/7. Check in and out was easy. Hotel right next to Tower Bridge station which was easy to get to from the airport and get around the city. Room was small but comfortable! We just used it to shower and sleep so it was perfect!

10

Nicholas

24 abr 2025

·

Se alojó 4 noches

This hotel literally cannot be beat for location. You're in the heart of everything, on top of the train station (no noise though, you can't hear anything) and there's a lovely rooftop bar with a great view of the city on multiple sides.

10

Debby

26 ago 2025

·

Se alojó 8 noches

For 1 or 2 people this room was perfect. Although the tablet which ran everything was causing problems, everything else was great. The elevators were a bit slow. The availability to a snack bar and cafe in the hotel were wonderful.

10

Craig

16 feb 2025

·

Se alojó 2 noches

We loved Citizen M. It's cool, trendy, clean, modern and perfectly located. Particular stand-outs are: - 7th floor bar overlooking Tower of London and the city. - trendy home-from-home spaces on the ground floor - compact but perfectly functioning and clean room A great place for people who like all the fine things in a luxury hotel but minus the price tag.

10

Jacqueline

6 jun 2024

·

Se alojó 5 noches

Loved the bar view of the Tower

8

Niels

23 jul 2025

·

Se alojó 2 noches

The lift situation need to be fixed. This is the second time I am there and only half of the lifts are working so crated massive waiting times

10

Paul

7 jun 2025

·

Se alojó 2 noches

Really great hotel with fantastic bed …great blinds and a fabulous rooftop bar with a view and excellent staff

8

Pete

20 jul 2025

·

Se alojó 3 noches

The hotel was very sleek and modern. We enjoyed the iPad used to control the room. The view was amazing. Service was very good. Would definitely stay here again. The bar in the top floor provided excellent views. Location was also excellent being close to Tower Bridge and Tower of London, and also at a tube station.

4

Dirk

27 jul 2025

·

Se alojó 2 noches

Loved the all electronic checkin/checkout and the room operating on an iPad with fancy lighting options. Rooms simple and functional. Breakfast buffet adequate. The lifts are a bit slow and seem to stem from the early 19th century, if your room is in the lower levels you may want to use the stairs. Otherwise very pleasant stay.

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Limpieza

Muchos huéspedes encuentran el hotel limpio, pero los comentarios son inconsistentes: los informes incluyen limpieza omitida o sábanas sin cambiar y un servicio de limpieza solo a petición. Algunas reseñas mencionan avistamientos de ratones en las áreas de descanso o restaurantes.

Reseñas de huéspedes relacionadas

6

Eduard

4 jul 2024

·

Se alojó 2 noches

Very good location, cool ground floor. But if you don't ask for it there is no housekeeping service before night nr 4. They did not tell me and when coming back to my room at midnight I had to clean up and make the bed myself. Very disappointing.

6

Thomas

26 ago 2024

·

Se alojó 1 noche

Bed had not been changed before we checked in. Hair and dirt everywhere. In fairness, the staff did a great job after we informed them, no complaints there

4

James

14 sept 2025

·

Se alojó 4 noches

Tiny rooms, no water glasses, cups, kettles, nothing... TV/radio with terrible audio - sound dropped out every 10 seconds or so for half a second each time. Fatuous insistence on addressing guests as Citizen the entire time. Perhaps worst, multiple mice running around the restaurant - we took photos of 2 visible at the same time, and another guest had taken a photo with even more. When reported to staff, they couldn't have been less interested and just said that the mice are always there.

4

Hemehra

23 jul 2024

·

Se alojó 1 noche

The comfiest bed i have slept in. However the bed sheets themselves were dirty and had lots of hair scattered around. I got in late from work and by the time i noticed with was very late at night. The tech is incredible but unfortunately the phone would not work for me to call the "ambassadors" i have attached photos of the hair and dirty white covers.

8

Rune

22 ago 2025

·

Se alojó 1 noche

I have stayed at Citizen M many times before. Always good value. This time when I was having lunch, there was a mouse in the lounge area. That is not nice.

8

Jalil

22 nov 2025

·

Se alojó 1 noche

The staff seemed nice and courteous, the bed however was not changed with new sheets during housekeeping visit.

6

Melissa

8 ago 2025

·

Se alojó 1 noche

The room was disgustingly dirty. For example, the floor hasn’t been mopped in months, the shower was so nasty I had to wear sandals to step in it and the bathroom door doesn’t close. So you can hear people in your room going to the washroom. The location was amazing, the view of the tower was unreal and the bed was comfortable.

6

David

13 nov 2025

·

Se alojó 2 noches

Rooms are getting a bit dated. No tooth brush holder in the rooms, water has to be picked up at the bar now. Media library doesn’t exist anymore. Early check in not possible even if rooms are available as a matter of principle. Dispenser of Shower gel bottles are most of the times defect. Room cleaning now only on request through the tablet/ app, nobody tells you that little detail though. Every cost cutting measure is rationalized by being good for the environment… As a repeated guest with over 50 nights it’s a shame to see the deterioration of a once good brand ….

4

Durga

31 jul 2025

·

Se alojó 7 noches

The people are really good The rooms are small , the room cleanliness is bad . We stayed for 7 days and bedsheets were not changed . The room dusting was not done . The pillows are very firm and the ac did not work We will not recommend to stay here Although it is very convenient for tube station

2

Ayush

21 abr 2025

·

Se alojó 3 noches

I have always stayed in this London wherever I have visited London in the last 7 years. However, this time I was very disappointed. The hotel was dirty, it smelled bad and the staff were joking around the desk and could not care less. Even after asking them to cleanup room in the morning when I got back in the evening it was dirty. They cleaned it next day but left all the dirty glasses and coffee mugs on the table. The shower was not even wiped. It was absolutely terrible. Never again.

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Habitaciones

Las habitaciones son muy pequeñas y de diseño eficiente, generalmente con una cama grande y cómoda frente a la ventana y un baño estilo cápsula compacto con el lavabo fuera. Los controles de iPad o aplicaciones de alta tecnología y las vistas atraen, pero el control de clima, los fallos en los dispositivos y la falta de hervidor de agua en la habitación son problemas recurrentes.

Reseñas de huéspedes relacionadas

10

Eveline

5 ago 2024

·

Se alojó 2 noches

Excellent service, rooms feel way more spacious than you think. The big bed is delightful (2x2 m). The place is just supercomfortable and located convenient right at an underground station.

10

Margaret

5 jun 2024

·

Se alojó 3 noches

Perfect hotel in London! The view of the Tower of London from the rooftop bar was stunning! Drinks were amazing and the bar in the lobby is open 24/7. Check in and out was easy. Hotel right next to Tower Bridge station which was easy to get to from the airport and get around the city. Room was small but comfortable! We just used it to shower and sleep so it was perfect!

8

Juan S

16 oct 2024

·

Se alojó 3 noches

Very small rooms but very modern and comfortable bed. 2 would be a tight fit but good for solo traveler

6

Bettina

12 oct 2024

·

Se alojó 2 noches

Small rooms. Had to climb over each other to get into bed. Could not walk around the bed as it was the width of the room. Not a good place for a long stay but ok for a night or two. Great location directly across from the Tower of London. Very modern

6

Shirley

9 nov 2025

·

Se alojó 5 noches

Room is too small for too people. Only one can move at a time. No kettle in the room. We have to go down to get water. Location is good. Hotel is right on top of metro station.

10

Bill

20 jul 2025

·

Se alojó 3 noches

Interesting concept hotel. Modular rooms fit two people but just barely. My wife and I laughed a lot crawling over each other back and forth in bed. The overall cleanliness was very high. It is a good location near Tower of London/Tower Bridge. Right beside a tube stop (Tower Hill). The touchless check in and cashless premises were a surprise by not a problem. Good hotel breakfast for $20. It is definitely on a 2 person (well really 1.5 person) room.

6

Lisa

19 oct 2025

·

Se alojó 2 noches

The room was compact but had everything we needed & was in a great location. Climate control in our room didn’t work so had a terrible first nights sleep. When we mentioned this in the morning the young man he tried to educate us on how the system worked which was very belittling, unbeknown to him we have our own heating & cooling business, & we knew very well there was an issue with it. After checking on the internal system he acknowledged there was an issue & arranged a fix.

6

Amy

12 nov 2025

·

Se alojó 5 noches

Room was too small, no kettle, no coffee/tea packets. The room width is the length of the bed. it's hard to get up /off the bed

6

Inez

23 feb 2025

·

Se alojó 3 noches

Room is too small, bed against the wall, the mattress is against the wall and the corners by the wall need to be vacuumed or cleaned well. Sink is outside the bathroom, not in the bathroom.

6

Flora

1 nov 2025

·

Se alojó 1 noche

Room was extremely cold and the iPad for regulating everything was not working. Otherwise exact same as all CitizenM hotel

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Servicio

El personal es ampliamente descrito como amable y servicial, y el registro de entrada automatizado se ofrece cuando es necesario. Las ocasiones en que esto no sucede incluyen una actitud grosera en el bar, problemas de facturación o manejo de facturas y una comunicación poco clara sobre las políticas o el acceso.

Reseñas de huéspedes relacionadas

4

Paul

18 nov 2025

·

Se alojó 4 noches

Got woken up at 5:00am with someone from the front desk slipping a postcard under my door saying my bar bill was "excessively high". I worried someone had used my room number to buy drinks somehow. Went to the front desk to be told the bar bill was £118 - not exactly excessive when you consider the room bill was over £1600 for a 4-night stay! Problem solved I thought but was then still asked to clear it there and then?!? No point putting drinks on the room - paid by credit card going forwards.

6

Bob

6 jul 2025

·

Se alojó 2 noches

Staff less than ample. AC didn’t work. Great location.

6

Gwenael

5 ago 2025

·

Se alojó 4 noches

The room was mostly clean, aside from the hair that we found in the bed, bathroom and throughout the room. The staff at checkout kept taking care of other customers, despite them arriving after us. It took us 15 minutes to get our bags. Why put new bags in the storage room without simultaneously taking our tickets to retrieve our bags in the same room? It was unfriendly and not efficient at all. The hotel worker really did not care about us having to wait. A line should be set up to make sure nobody skips ahead.

10

Kelly

26 oct 2025

·

Se alojó 2 noches

Ideal location near Tower Bridge, great concept, very welcoming staff.

8

Gary

11 sept 2025

·

Se alojó 1 noche

Staying for business, the room was £630 inc breakfast for 1 night!!, Yes the hotel is nice but i would struggle to justify the price, you check yourself in, the rooms are modern and comfortable and i had a great nights sleep, The breakfast was disappointing, having to wait 20 minutes for a latte is just not good enough and there were no plates or forks available at the time i arrived. Overall the staff were friendly, and the hotel is clean and modern i just question the Value for Money

10

Karen

29 jul 2024

·

Se alojó 2 noches

The front desk, Barbara specifically, was absolutely amazing! She was so attentive, helpful, and kind when I truly needed it! Thank You SO MUCH BARBARA for EVERYTHING!! Karen

10

Darren

2 ago 2025

·

Se alojó 7 noches

All the staff super friendly and helpful

10

Ann

6 may 2024

·

Se alojó 1 noche

Reception staff, from the moment we checked in and added a night were helpful! Special mention to Lewis who helped us and accommodated us when we had luggage going in opposite directions!

6

David

10 ene 2025

·

Se alojó 2 noches

Our room was fantastic, amazingly views. The major disappointment was that we booked a year in advance and chose this hotel because of the bar and outside area and views, so called the hotel to check as a resident on NYE we could use the rooftop bar on NYE and it was confirmed that we . were allowed. On NYE we were turned away as there was a ticketed function. This was really disappointing as we had planned to spend our evening in that area. No communication was ever emailed letting us know ahead of time of this restriction. Had we known we would have cancelled and booked another hotel.

6

Angela

4 may 2025

·

Se alojó 1 noche

We were very disappointed and won’t be going back. I cannot believe there is no tea/coffee facilities in the room when I asked for a tea I was told I can give you hot water but you need to go buy tea bags. Or I can wait until morning and buy breakfast to get a cup of tea. I wanted a cup of tea in my room with my husband before bed. We were outraged. You get these basic facilities in a travelodge or a premier inn The shower room with sink outside it in room was a ridiculous design. The hanging space was ridiculous too as you enter room you bang your arm on the protruding . Hangers. We stayed at your hotel as we wanted somewhere nice but we won’t go back and will advise friends and family not to either

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Ubicación

Su excelente ubicación sobre la estación de Tower Hill y frente a la Torre de Londres o el Tower Bridge facilita el desplazamiento, y muchos destacan las habitaciones tranquilas a pesar de la zona. Las vistas desde algunas habitaciones y la azotea son un punto destacado.

Reseñas de huéspedes relacionadas

8

GILLIAN

27 ago 2025

·

Se alojó 1 noche

Access to tube station

10

JASMINE

21 ago 2024

·

Se alojó 2 noches

Located immediately outside Tower station, this hotel is incredibly convenient & easy to get to. Our room had a view of the Tower of London, and its walking distance to Tower Bridge, the Thames, and plenty of restaurants. The rooms are clean, modern, and more than adequate for a busy stay in London.

10

Janina

12 nov 2025

·

Se alojó 4 noches

Good location, friendly staff and cozy rooms! Would stay again :)

8

Margaret

29 sept 2025

·

Se alojó 5 noches

Location was great right outside the subway. Rooms were very small, like being on a cruise ship. Overall stay was good for the price. Place was clean and the staff was very nice.

10

mark

13 sept 2025

·

Se alojó 3 noches

Great location! Right out of the tube station and into the hotel. I love the whole CitizenM vibe.

10

Jonathan

30 jul 2024

·

Se alojó 1 noche

So convenient and steps from Tower of London and Underground metro.

10

Andrew

19 mar 2025

·

Se alojó 2 noches

Sat right on top of the Tower Hill station this location has not only an amazing view of The Shard and Tower of London but also easy access to the metro. Just a 20 minute walk to either Bank or Liverpool street allows you to explore the popular parts of London easily. CitizenM is a great experience and for solo travelers it is my favorite option. Feel free to drop your bags off when you arrive or ask for an early check in.

10

Carlos A.

13 jul 2025

·

Se alojó 1 noche

Awesome hotel right by the Tower of London with a Tube station next door—super easy to get anywhere in the city. The single room was small but really well laid out. Only thing missing was a coffee maker in the room. Otherwise, highly recommend!

10

Justin

9 ago 2025

·

Se alojó 6 noches

Perfect placement in the City, and you’re right above a metro station! And it wasn’t even noisy in the slightest! Almost forgot I was staying near a touristy area. The sound proofing in the building is that good!

10

Tammie

22 ago 2024

·

Se alojó 4 noches

Great location right next to Tower Hill.

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Comida

El desayuno es frecuentemente elogiado, y el bar en la azotea es popular por sus vistas. El servicio puede ser lento, los menús limitados y caros, y las colas aparecen en las horas punta; las opciones dietéticas son limitadas.

Reseñas de huéspedes relacionadas

8

ANNABEL

25 oct 2025

·

Se alojó 1 noche

Clean & simple and very comfortable room with all that we needed. Service at the roof top bar was really terrible so we had to leave & headed downstairs. A lovely space but spoilt with a loud team meeting dominating the space sadly.

8

Patricia

3 may 2025

·

Se alojó 2 noches

The rooms are small but adequate. Great location, right next to the underground. Bed is comfortable. Bathroom was great. Control pad works fine. Breakfast was fine. The food at other times of the day was bad. Pizza was not good. Meatballs were very bad. We had just arrived and didn’t want to go out, so we ate in at the bar. I know that you aren't running a restaurant but the food could definitely be improved. Otherwise I trip was great.

8

Katyayani

18 jul 2025

·

Se alojó 2 noches

Perfect - very well - but they need to truly think about catering to citizen of world / tourist thingy if they don’t have any option of Hindu veg meals. I literally ate bread butter and boiled tomato in breakfast buffet

10

Todd

18 may 2025

·

Se alojó 1 noche

The Citizen Tower Bridge was right next to a tube station, which made it instantly easy to hop on and get around London quickly. Room also had a lot of nice features, and the breakfast buffet was amazing.

8

Gary

11 sept 2025

·

Se alojó 1 noche

Staying for business, the room was £630 inc breakfast for 1 night!!, Yes the hotel is nice but i would struggle to justify the price, you check yourself in, the rooms are modern and comfortable and i had a great nights sleep, The breakfast was disappointing, having to wait 20 minutes for a latte is just not good enough and there were no plates or forks available at the time i arrived. Overall the staff were friendly, and the hotel is clean and modern i just question the Value for Money

10

Brian A Larkin

21 oct 2025

·

Se alojó 4 noches

Great breakfast

10

Lori

24 oct 2024

·

Se alojó 3 noches

The most amazing lobby!! The 7th floor bar with beautiful views and the laid back vibe was just added bonus!! Would stay again!

10

Jennifer

16 may 2025

·

Se alojó 8 noches

I purchased a pastry in the coffee shop and when I asked for a fork the cashier retrieved one from under the coffee station and turned her back to me and started rubbing it vigiously in what looked like she was cleaning it. I interupted her by asking what she was doing and said hand it to me. It was indeed dirty. I took it, found a tray of clean cutlery and took a photo of both. Otherwise it was a great hotel for us.

8

Patrick

17 nov 2025

·

Se alojó 5 noches

Nice room, nice hotel. Rather long queues for breakfast, though.

10

Tracey

20 may 2025

·

Se alojó 1 noche

My favourite hotel when in the city for work. The location is perfect for underground access or walking into financial district or an evening walk after work around the tower or down to the river. Loads of owner run little eateries around offering gorgeous food. Citizens food is very good though limited menu but well delivered. Service is always first class and above all the beds are the best nights sleep you will ever have. Also if you like tech you will love being able to change all the lights in your room and open the blinds and curtains from your iPad with simple linking to the tv to watch Netflix or Prime.

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Mes	Precio medio
enero	168 US$
febrero	186 US$
marzo	228 US$
abril	243 US$
mayo	246 US$
junio	304 US$
julio	273 US$
agosto	181 US$
septiembre	321 US$
octubre	257 US$
noviembre	264 US$
diciembre	259 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $457	21 $399	22 $212	23 $172	24 $169
25 $133	26 $188	27 $301	28 $289	29 $180	30 $142	31 $185

DO	LU	MA	MI	JU	VI	SA
1 $156	2 $348	3 $470	4 $469	5 $243	6 $183	7 $220
8 $146	9 $280	10 $394	11 $422	12 $266	13 $165	14 $253
15 $160	16 $261	17 $452	18 $429	19 $248	20 $233	21 $271
22 $142	23 $240	24 $313	25 $314	26 $279	27 $243	28 $287
29 $160	30 $267

citizenM Tower of London

Precios para citizenM Tower of London

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama de matrimonio grande (High Floor)

Habitación, 1 cama de matrimonio grande, en una planta alta (View)

Habitación, 1 cama de matrimonio grande (Mobility Accessible, Roll-In Shower)

Habitación, 1 cama de matrimonio grande

Reseñas de los huéspedes sobre citizenM Tower of London

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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