Candlewood Suites Plano East By IHG

Check-In was okay get to the room microwave didn't work they said it wouldn't be able to be fixed till Monday I got on stairs I called the front desk he told me to hold on 5 minutes she'll call me back I waited 20 minutes she didn't call back. She was extremely rude when I brought up microwave again and never offered to switch rooms the bathtub had mold in it it was very nasty looking would not recommend this place to my friends I would think the management needs to change approach on who they hire as far as hospitality goes. In the past they have been okay but nowadays I would not come back to this place ever again.

Horrible service!!

Staff friendly, it was quiet and very clean and comfortable 👌

Very comfortable, very clean,staff was awesome and very welcoming. The room was awesome!

The room was clean and the hotel staff is very friendly