The Leaf Munnar

Rooms were clean. Staff attentive and friendly. However, they overcharged me. Did not deduct my deposit.

Wonderful polite staff and a lovely welcome with a tilak. This resort is amazing. So many activities and a great setting

Lovely resort with courteous staff and great service. . They took really good care of us and accommodated all our requests. Special shout out to Arun and Mercy! Road to the resort can be improved

Excellent staff behaviour. Food is not much tasty. Approaching road to resort is very bad bad. Ambience very good. Any complaint is very prompt. In buffet system not much dishes is of North side.

The reception when we first arrived was a bit frosty. The restaurant breakfast service was extremely poor. Our Valley view room had a toilet roll holder you find in some office buildings where roll is locked and tissue is pulled though a small gap. Two days in a row, the tissue was trapped and could not be pulled out. Each time this happens you hsve to call reception to get it sorted. I am sure I am not the only one to experience this so why not resolve it? One day we came back yo the room after it was cleaned. The bathroom was cleaned but with urine colour liquid on the toilet looking likr someone relived themselves standing after it was cleaned. The shower door magnrtic seals were incorrectly installed so door would not closr completely and water would leak out. Overall, a five start hotel with a three star service.