Grand Ion Delemen Hotel
48 US$
/ noche
Promedio para octubre
Precios para Grand Ion Delemen Hotel
Selecciona fechas para ver precios y disponibilidad
48 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Grand Ion Delemen Hotel, los precios por noche son de 36 US$ de media en el mes más barato (julio) y de 60 US$ en el mes más caro (diciembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 46 US$ |
| febrero | 48 US$ |
| marzo | 44 US$ |
| abril | 40 US$ |
| mayo | 50 US$ |
| junio | 39 US$ |
| julio | 36 US$ |
| agosto | 42 US$ |
| septiembre | 36 US$ |
| octubre | 48 US$ |
| noviembre | 47 US$ |
| diciembre | 60 US$ |
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oct · 48 US$
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N
D
Más caro: diciembre (aprox. 60 US$)
Más barato: julio (aprox. 36 US$)
Acerca de esta propiedad
No te pierdas instalaciones recreativas como una piscina cubierta o gimnasio: ¡lo pasarás en grande! Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos.
Servicios
No te pierdas instalaciones recreativas como una piscina cubierta o gimnasio: ¡lo pasarás en grande! Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una zona recreativa o sala de juegos.
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Genting Highlands? En este hotel tienes a tu disposición 455 metros cuadrados de espacio con zona para conferencias y 10 salas de reuniones.
Comida
Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. El desayuno para llevar, con un coste adicional, se ofrece de lunes a viernes de 06:30 a 10:30, mientras que los fines de semana el horario es de 06:30 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 611 habitaciones con aire acondicionado y televisión LCD. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El cuarto de baño está provisto de ducha, cabezal de ducha tipo lluvia y artículos de higiene personal gratuitos. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Grand Ion Delemen Hotel de Genting Highlands está en la montaña, a solo 15 minutos en coche de Arena of Stars (anfiteatro para conciertos) y Centro comercial SkyAvenue. Además, este hotel para familias se encuentra a 5,8 km de First World Plaza y a 5,8 km de Parque temático Skytropolis.
Qué hay cerca
Casino Genting(1.7 millas)
Adventureland de Ripley's Believe It or Not!(1.9 millas)
Genting SkyCasino(1.9 millas)
First World Plaza(2 millas)
Arena of Stars (anfiteatro para conciertos)(2 millas)
Parque temático Skytropolis(2 millas)
Mundo de Nieve(2 millas)
Parque temático Genting SkyWorlds(2 millas)
Centro comercial SkyAvenue(2.1 millas)
Sala Infinita(2.5 millas)
Templo Chin Swee Cave(3.9 millas)
Centro comercial Genting Highlands Premium Outlets(6.5 millas)
Funicular de Genting(8.5 millas)
Granja de insectos Happy Bee Farm & Insect World(9 millas)
Granja de orquídeas World of Phalaenopsis Orchid(19.5 millas)
Subang (SZB-Sultan Abdul Aziz Shah)(45.7 millas)
Aeropuerto Internacional de Kuala Lumpur (KUL)(69 millas)
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Ubicación
Jalan Ion Delemen 1, Genting Highlands, Sultanato de Pahang, Malasia
Casino Genting (1.7 millas)
Adventureland de Ripley's Believe It or Not! (1.9 millas)
Genting SkyCasino (1.9 millas)
First World Plaza (2 millas)
Arena of Stars (anfiteatro para conciertos) (2 millas)
Parque temático Skytropolis (2 millas)
Opciones de habitación
4
Habitación Premier con 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
431 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
2
Habitación Premier doble
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
431 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
3
Habitación Deluxe con 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
327 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
2
Apartamento, 2 habitaciones
Detalles de la oferta
1 Cama Doble Grande
y 2 Camas Individuales
Capacidad: 3
667 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
8
1 Cama Doble Extragrande
, 1 Cama Doble Grande
y 1 Cama Individual
Capacidad: 6
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Habitación Deluxe doble
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
327 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Suite familiar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Litera
Capacidad: 4
700 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
1
Suite, 1 habitación
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
700 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
2 Camas Individuales
Capacidad: 2
700 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Suite, 3 habitaciones
Detalles de la oferta
1 Cama Doble Extragrande
, 1 Cama Doble Grande
y 2 Camas Individuales
Capacidad: 6
1356 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
Suite, 2 habitaciones
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 4
1007 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
Reseñas de los huéspedes sobre Grand Ion Delemen Hotel
7.1
Bueno
Basado en 26.008 comentarios verificados
¿Quién se queda aquí?
Trabajo
5%
Pareja
24%
Familia
57%
Grupo
12%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las opiniones sobre el Grand Ion Delemen Hotel describen una estancia variada, con muchos huéspedes que señalan habitaciones sucias y desgastadas, problemas de mantenimiento recurrentes y una conexión Wi‑Fi poco fiable, un acceso confuso a las múltiples torres y un servicio inconsistente, aunque algunos huéspedes disfrutaron de las amplias unidades, las vistas y el agradable clima de montaña.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Las opiniones sobre el Grand Ion Delemen Hotel describen una estancia variada, con muchos huéspedes que señalan habitaciones sucias y desgastadas, problemas de mantenimiento recurrentes y una conexión Wi‑Fi poco fiable, un acceso confuso a las múltiples torres y un servicio inconsistente, aunque algunos huéspedes disfrutaron de las amplias unidades, las vistas y el agradable clima de montaña.
Varios huéspedes también informaron de ruido de construcción, paredes delgadas y molestias en los pasillos por la noche. El desayuno y la restauración en el hotel recibieron repetidas quejas sobre la limitada variedad, la comida fría, las aglomeraciones y la higiene, aunque algunos platos fueron elogiados. Espere una calidad desigual entre estancias.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Múltiples instalaciones estaban fuera de servicio o tenían limitaciones (ascensores, gimnasio, club infantil) y se criticó el mantenimiento de la piscina. Existe un servicio de transporte, pero puede ser de pago o estar completamente reservado, y moverse entre las torres y el aparcamiento es engorroso.
Reseñas de huéspedes relacionadas
2
Pankaj
17 jun 2024
·
Se alojó 3 noches
I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
I rarely rate properties as bad but this one truly was terrible. We went here with our family. 2 kids and 2 grand parents. - the towers are not very accessible - the room has a kitchen counter but absolutely no cutlery or anything. No microwave or refrigerator - the staff is super unprofessional and wouldn’t help unless you yell at them - the phones and internet in our room wasn’t working and after multiple complaints no one came to fix it. We had to keep going to the reception in a different building every time. - they created such a big fuss to provide bath towels citing a pool icy of only 2 towels per room irrespective of how many people stayed there and would change $40 per extra towel. - the building is relatively new but the amenities were dirty. The room service dint clean stuff well.
6
Vaibhav
28 dic 2024
·
Se alojó 2 noches
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
4
Ichikawa
1 ene 2024
·
Se alojó 2 noches
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Soh
26 dic 2023
·
Se alojó 3 noches
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
4
CHIA
21 jun 2024
·
Se alojó 2 noches
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
4
Gek Swee
24 dic 2022
·
Se alojó 19.349 noches
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
2
Ali
20 sept 2023
·
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.
10
Pamela Camille
4 ago 2025
·
Se alojó 2 noches
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
2
Rabinder
28 jun 2023
·
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
10
Mohammed Rizwanul
23 abr 2024
·
Se alojó 3 noches
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es un problema recurrente, con informes de habitaciones y pasillos sucios, ropa de cama manchada, malos olores y moho. El servicio de limpieza a veces omitía tareas o dejaba áreas mal limpias.
Reseñas de huéspedes relacionadas
2
Soh
26 dic 2023
·
Se alojó 3 noches
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
2
Anil Kumar
4 jul 2023
·
Se alojó 2 noches
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
6
Lesley
16 sept 2025
·
Se alojó 3 noches
Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc). Shuttle bus usually booked out. Would not recommend nor stay again.
2
EVELYN
19 dic 2023
·
Se alojó 1 noche
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
8
Mannan
9 abr 2024
·
Se alojó 2 noches
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
4
Eric
24 nov 2023
·
Se alojó 1 noche
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
4
Tran
19 feb 2025
·
Se alojó 1 noche
The property need remodel and room is running down and smell badly.
The property need remodel and room is running down and smell badly.
2
Patrick
17 feb 2026
·
Se alojó 3 noches
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
4
Ming En
18 dic 2024
·
Se alojó 2 noches
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
2
Sarah
21 jul 2024
·
Se alojó 1 noche
Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones parecen anticuadas con frecuentes problemas de mantenimiento (cerraduras, calefacción, televisores) y una conexión Wi‑Fi poco fiable, y el ruido se transmite fácilmente. Algunas unidades son amplias y con vistas a la montaña, mientras que otras dan a una obra o carecen de vistas.
Reseñas de huéspedes relacionadas
2
JUNWEI
27 dic 2022
·
It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again
It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again
2
mukilan
19 abr 2025
·
Se alojó 2 noches
Heater not working, WiFi not working, soaps not available , total waste of money
Heater not working, WiFi not working, soaps not available , total waste of money
4
CHIA
21 jun 2024
·
Se alojó 2 noches
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
6
Shaik Khaja
8 ene 2023
·
Se alojó 2 noches
2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.
2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.
8
LEE YOW
21 ene 2024
·
Se alojó 2 noches
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
4
Fionne
2 ene 2025
·
Se alojó 2 noches
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
4
Norikazu
31 mar 2024
·
Se alojó 3 noches
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
8
Mannan
9 abr 2024
·
Se alojó 2 noches
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
6
Qiang
25 dic 2022
·
Se alojó 1 noche
room is very poor. the window can not be closed in the toilet. renovation very old.
room is very poor. the window can not be closed in the toilet. renovation very old.
10
Mohammed Rizwanul
23 abr 2024
·
Se alojó 3 noches
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es inconsistente: los huéspedes mencionan un registro de entrada lento o desorganizado, una comunicación deficiente y solicitudes sin resolver. Algunos destacaron la amabilidad del personal y las rápidas soluciones a los problemas.
Reseñas de huéspedes relacionadas
2
Ravind
18 ene 2025
·
Se alojó 2 noches
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
4
Gek Swee
24 dic 2022
·
Se alojó 19.349 noches
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
Cleanliness and transportation of hotel has degraded from previous visit in Dec 2019, just before Covid. Front desk staffs are not well informed of their own amenities as I requested for a massage which they do have at tower 4 as well as an onsen which I would love to try. Only plus side is Concierge at lobby hotel was very friendly and helpful helping us with booking of transport out shopping and moving around from place to place. Hotel used to provide free transportation to first world but not anymore and is chargeable at M$6 each trip which requires advance booking.Hotel cleanliness needs to upgrade as bath robes are damp and toiletries are limited and toilet emits a foul smell n has mould stains on wall. Room curtains are a little mouldy and wasn’t installed properly and have to request hotel services to install them back up properly as the curtains were dropping off the ceiling. Wifi in hotel n room also very lagging. House keeping was called in to clean the room up as hair n dust were in every corner of room but cleaning done was only a touch up service to make up the room with no proper cleaning of bathroom. Room microwave isn’t working and room telephone keeps ringing every half hourly for a sec which was damn annoying Overall stay is a big disappointment if not for the friendly concierge. Expected better hotel services like cleanliness as we booked the largest family suite which cost $1300 for a 3 day 2 night stay.
4
Fionne
2 ene 2025
·
Se alojó 2 noches
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
2
Luis
21 oct 2024
·
Se alojó 2 noches
Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
10
Pamela Camille
4 ago 2025
·
Se alojó 2 noches
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
4
Thawda
27 dic 2022
·
I had high hopes when I booked since it was a five star hotel. However we had to change the room two times. The first one they gave us is abit dirty, no proper wifi and facing to construction side, so I asked for another room. The staff were friendly and help us change another room with a proper view, however, we couldn't connect wifi at all and it was fiber issue. Base line in that room was so terrible that I couldn't even call reception and I had to use my roaming to call reception to complaint. After another complaints, they did help us change another room with proper view with wifi and the room is cleaner. The first day was horrible to experience that kind of dirty room for five star hotel. Lucky that staff were friendly and helpful
I had high hopes when I booked since it was a five star hotel. However we had to change the room two times. The first one they gave us is abit dirty, no proper wifi and facing to construction side, so I asked for another room. The staff were friendly and help us change another room with a proper view, however, we couldn't connect wifi at all and it was fiber issue. Base line in that room was so terrible that I couldn't even call reception and I had to use my roaming to call reception to complaint. After another complaints, they did help us change another room with proper view with wifi and the room is cleaner. The first day was horrible to experience that kind of dirty room for five star hotel. Lucky that staff were friendly and helpful
4
Kooi
12 nov 2023
·
Se alojó 3 noches
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
2
Patrick
17 feb 2026
·
Se alojó 3 noches
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
2
Bhupinder
9 ene 2023
·
Se alojó 19.360 noches
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
10
Mohammed Rizwanul
23 abr 2024
·
Se alojó 3 noches
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Situado en la cima de Genting Highlands y a pocos minutos de SkyAvenue, el establecimiento resulta incómodo; el servicio de transporte puede ser limitado o de pago, la recogida de vehículos compartidos es complicada y la navegación entre las torres o desde el aparcamiento es confusa. La construcción cercana afecta al ambiente y las vistas.
Reseñas de huéspedes relacionadas
4
Ichikawa
1 ene 2024
·
Se alojó 2 noches
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Soh
26 dic 2023
·
Se alojó 3 noches
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
4
CHIA
21 jun 2024
·
Se alojó 2 noches
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
8
LEE YOW
21 ene 2024
·
Se alojó 2 noches
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
2
EVELYN
19 dic 2023
·
Se alojó 1 noche
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
The hotel has bad directory for the main lobby. So misleading directory from Carpark to the receptionist. Need to travel from one tower to another tower. I spent more than 30mins to find the main lobby to check in. Hotel room is bad maintained. Room is dirty and toilet is so dirty. Toilet bowl water leakage. No toilet roll provided upon check in. Definite will not come back again.
6
Xiaochuan
22 ene 2023
·
Se alojó 19.374 noches
Ok but not good location
Ok but not good location
4
Norikazu
31 mar 2024
·
Se alojó 3 noches
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
I am very unsatisfied with my stay. 1. TV not working! We couldn’t watch any program on the TV 2. Water dripping from the ceiling of the toilet during raining days! I’m not on the top floor how is this happening.. poorly maintained. 3. Very noisy at night with people talking and door squeaking sound! Can’t even have a peaceful sleep. 4. I was looking forward to the exceptional view from the hotel room but the windows were not clean and moldy. 5. Hotel is located few minutes away from Skyavenue and not easy to catch a Grab service. Shouldn’t the hotel give us free shuttle bus instead of charging us? Very inconvenient especially with kids.
4
Mun-Kein
15 dic 2022
·
The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.
The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.
4
Kooi
12 nov 2023
·
Se alojó 3 noches
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
10
Mohammed Rizwanul
23 abr 2024
·
Se alojó 3 noches
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno a menudo decepciona debido a la limitada variedad, los artículos fríos o no reponibles, las aglomeraciones y las preocupaciones sobre la higiene. Las opciones de restauración en el sitio parecen limitadas, aunque algunos huéspedes disfrutaron de la comida de la cocina de la piscina.
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6
Vaibhav
28 dic 2024
·
Se alojó 2 noches
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
4
Ichikawa
1 ene 2024
·
Se alojó 2 noches
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
駐車場からホテルのフロントまでの経路が迷路のようになっており、エレベーターを2階乗りついで、建物を2, 3棟経由した。 どういうコンセプトで建てたのか、理解不能。 きっとホテルとしてではなく、分譲物件として建てたのだと思われる。 レストランの選択肢も無いに等しい。 Tower4の15階の部屋に宿泊したが、ベランダの前に建設中の新棟があり、眺望も無いに等しかった。
2
Nalinee
18 dic 2022
·
Se alojó 1 noche
The photos advertised on Expedia need to be updated. The hotel needs a major renovation. This is wrong advertising as the photos shown on the website are nothing compared to what the hotel really look like, old, outdated, poor amenities, breakfast was below standard, no sanitary precaution, so crowded and not cleaned.
The photos advertised on Expedia need to be updated. The hotel needs a major renovation. This is wrong advertising as the photos shown on the website are nothing compared to what the hotel really look like, old, outdated, poor amenities, breakfast was below standard, no sanitary precaution, so crowded and not cleaned.
10
monique
6 oct 2023
·
Se alojó 1 noche
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
4
Chandan
15 feb 2023
·
Se alojó 1 noche
The hotel stuff was so disappointing and specially breakfast. Looking at our face they refer cheap sagar instead of Kembali. Eventhough we paied 110rm for breakfast. Finally i have to fight with stuff and get the quLity breakfast.
The hotel stuff was so disappointing and specially breakfast. Looking at our face they refer cheap sagar instead of Kembali. Eventhough we paied 110rm for breakfast. Finally i have to fight with stuff and get the quLity breakfast.
4
Ming En
18 dic 2024
·
Se alojó 2 noches
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
2
Bhupinder
9 ene 2023
·
Se alojó 19.360 noches
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.
2
Rabinder
28 jun 2023
·
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.
4
Mohamad
29 dic 2024
·
Se alojó 2 noches
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
De fysiske faciliteter på Wyndham Ion Majestic er udemærket. Gode senge, flotte værelser og rolige omgivelser. Men det lugtede af kloak på toiletterne, det tog hotellet to timer at reagere på klager over for meget larm fra tre værelser, der havde besluttet sig for at feste til langt ude på natten med dørene åbne, og som smækkede konstant med råben og skrigen på gangene. Morgenmads oplevelsen var fuldkommen horribel, med gæster (særligt en befolkningsgruppe) der spiste med hænderne i køerne og spildte udover det hele, uden at det blev påtalt af personalet. Jeg har aldrig oplevet noget lignende.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Sam
10 sept 2026
·
Se alojó 1 noche
The room is clean and neat, Judy there property as a whole is not maintained well, especially the equipment at the gym room
The room is clean and neat, Judy there property as a whole is not maintained well, especially the equipment at the gym room
2
WISSAM Elmalik
2 sept 2026
·
Se alojó 1 noche
The rooms are not clean at All and the restroom needs plumbing because that water wont drain properly other than the fact that the restroom is unclean as well. Many things like a coffee machine missing but advertised. Tge staff was friendly though
The rooms are not clean at All and the restroom needs plumbing because that water wont drain properly other than the fact that the restroom is unclean as well. Many things like a coffee machine missing but advertised. Tge staff was friendly though
2
WISSAM
1 sept 2026
·
Se alojó 1 noche
كانت إقامة سيئة جدا.. الغرف غير نظيفة و الحمامات غير مصانة... أقمنا بهذا الفندق قبل 3 سنوات و كان بحالة ممتازة جدا و الآن تدهور بطريقة ملحوظة... لن أكرر الإقامة هنا مرة أخرى
كانت إقامة سيئة جدا.. الغرف غير نظيفة و الحمامات غير مصانة... أقمنا بهذا الفندق قبل 3 سنوات و كان بحالة ممتازة جدا و الآن تدهور بطريقة ملحوظة... لن أكرر الإقامة هنا مرة أخرى
6
Maghrib
6 jun 2026
·
Se alojó 1 noche
There is trash everywhere and level 1 f lift door
There is trash everywhere and level 1 f lift door
2
Patrick
17 feb 2026
·
Se alojó 3 noches
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Room in poor condition. No WiFi. Dirty. Limited towel availability. No hand towels Amenities either broken or not working. Staff 3 times promised to fix WiFi. Nothing happened
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Genting Highlands?
¿Cómo suelen ser los precios de las habitaciones en el Grand Ion Delemen Hotel en Genting Highlands?
En los próximos 60–90 días, los precios de las habitaciones en el Grand Ion Delemen Hotel en Genting Highlands suelen rondar los 32 US$ por noche para dos personas, con precios que varían de 32 US$ a 40 US$ según las fechas.
¿Cuándo es mejor en cuanto a afluencia de gente y disponibilidad en el Grand Ion Delemen Hotel en Genting Highlands?
La demanda alcanza su punto máximo en agosto, por lo que espere la mayor afluencia de gente entonces; abril es el mes más tranquilo para visitar el Grand Ion Delemen Hotel en Genting Highlands, con una afluencia de gente notablemente menor y una mayor disponibilidad fuera del pico de agosto.
¿Qué mes es más barato para alojarse en el Grand Ion Delemen Hotel en Genting Highlands?
Julio es el mes más barato para alojarse en el Grand Ion Delemen Hotel en Genting Highlands, con un promedio de alrededor de 41 US$ por noche; diciembre es el mes más caro, con un promedio de 66 US$. Julio ofrece las tarifas más bajas, aunque abril es el mes más tranquilo en cuanto a afluencia de gente.
¿Para qué atracciones y tipos de viajeros es más adecuado el Grand Ion Delemen Hotel en Genting Highlands?
Situado en Pahang, cerca de SkyAvenue, First World Plaza y la Arena of Stars, el Grand Ion Delemen Hotel en Genting Highlands está bien ubicado para familias y parejas que exploran los parques temáticos y las tiendas. La ubicación del hotel también se adapta a temas de viajes de lujo y de negocios, lo que lo hace conveniente tanto para salidas de ocio como para reuniones.
¿Cómo se comparan las tarifas del Grand Ion Delemen Hotel con las de otros hoteles en Genting Highlands?
El Grand Ion Delemen Hotel en Genting Highlands es más barato que 7 de 11 hoteles comparables en las cercanías, con una mediana típica de 47 US$ por noche frente a aproximadamente 50 US$ para sus pares.
¿Cómo ha variado el precio por noche en Grand Ion Delemen Hotel en Genting Highlands en comparación con el de las últimas semanas?
El precio actual en Grand Ion Delemen Hotel en Genting Highlands es de 35 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 15 % por debajo de su media de 40 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 32 US$ y 100 US$.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-11: 69.7503396910782USD
- 2026-10-12: 34.54540273482132USD
- 2026-10-13: 34.87482997200012USD
- 2026-10-14: 34.87482997200012USD
- 2026-10-15: 34.87482997200012USD
- 2026-10-16: 48.01032235809326USD
- 2026-10-17: 48.07087542483521USD
- 2026-10-18: 34.898347510841376USD
- 2026-10-19: 34.84002606658173USD
- 2026-10-20: 34.87482997200012USD
- 2026-10-21: 34.87482997200012USD
- 2026-10-22: 34.87482997200012USD
- 2026-10-23: 47.9615943254242USD
- 2026-10-24: 48.01032235809326USD
- 2026-10-25: 34.48582439973831USD
- 2026-10-26: 34.87482997200012USD
- 2026-10-27: 34.84002606658173USD
- 2026-10-28: 34.87482997200012USD
- 2026-10-29: 34.87482997200012USD
- 2026-10-30: 48.01032235809326USD
- 2026-10-31: 48.01032235809326USD
- 2026-11-01: 34.87482997200012USD
- 2026-11-02: 34.87482997200012USD
- 2026-11-03: 34.51285610271836USD
- 2026-11-04: 34.84002606658173USD
- 2026-11-05: 34.87482997200012USD
- 2026-11-06: 47.09398054563904USD
- 2026-11-07: 51.11768565914154USD
- 2026-11-08: 42.63516890003205USD
- 2026-11-09: 34.92112331309128USD
- 2026-11-10: 34.92112331309128USD
- 2026-11-11: 34.87482997200012USD
- 2026-11-12: 34.84002606658173USD
- 2026-11-13: 47.9615943254242USD
- 2026-11-14: 48.01032235809326USD
- 2026-11-15: 34.84002606658173USD
- 2026-11-16: 34.92112331309128USD
- 2026-11-17: 34.92112331309128USD
- 2026-11-18: 34.87482997200012USD
- 2026-11-19: 34.87482997200012USD
- 2026-11-20: 47.9615943254242USD
- 2026-11-21: 48.01032235809326USD
- 2026-11-22: 34.87482997200012USD
- 2026-11-23: 34.87482997200012USD
- 2026-11-24: 34.87482997200012USD
- 2026-11-25: 34.87482997200012USD
- 2026-11-26: 32.74726650699997USD
- 2026-11-27: 47.9615943254242USD
- 2026-11-28: 48.313194570274355USD
- 2026-11-29: 34.87482997200012USD
- 2026-11-30: 34.84002606658173USD
- 2026-12-01: 35.10335324435425USD
- 2026-12-02: 34.87482997200012USD
- 2026-12-03: 34.92112331309128USD
- 2026-12-04: 48.081311038780214USD
- 2026-12-05: 48.07087542483521USD
- 2026-12-06: 34.92112331309128USD
- 2026-12-07: 35.10335324435425USD
- 2026-12-08: 35.29490511589051USD
- 2026-12-09: 35.10335324435425USD
- 2026-12-10: 44.67597910981751USD
- 2026-12-11: 54.12129989045716USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Los huéspedes deberán presentar a su llegada un certificado de vacunación completa contra el COVID-19. Los requisitos relativos al certificado de vacunación contra el COVID-19 se aplican a todos los huéspedes a partir de 18 años; y deberán haber recibido la pauta completa al menos 14 días antes de la llegada. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Deposit: MYR 200 per accommodation, per night
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 11 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Este alojamiento no acepta mascotas ni perros guía.
- Se recomienda acceder a este alojamiento en coche.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Los huéspedes deberán presentar a su llegada un certificado de pauta completa de vacunación contra el COVID-19.
- Los requisitos relativos al certificado de vacunación contra el COVID-19 se aplican a todos los huéspedes a partir de 18 años; y deberán haber recibido la pauta completa al menos 14 días antes de la llegada.
- Desayuno para llevar: 70 MYR por adulto y 35 MYR por menor (precio aproximado)
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Mostrador turístico
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Actividades
Piscina
Jardín
Zona de juegos
Senderismo
Piscina infantil
Piscina cubierta
Pool (Indoor)
Muebles de exterior
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Habitación familiar
Wheelchair Accessible (Limited)
Internet
WiFi gratuito