Ramada Hotel & Suites Remarkables Park Queenstown by Wyndham

Está bien en general, pero la habitación la encontramos muy desgastada, tenía la salida de humos de la cocina desmontada, la cual la sensación de grasa se acentúa, se comunicó a la recepción pero no colocaron la pieza que faltaba, estuvimos en el 2023 y fue mejor habitación.Por lo demás ubicación excelente personal de recepción super amable y hablan en español, eso se agradece ya que nuestro inglés es muy flojo.

Bien comunicado y tranquilo

perfect

We had a number of issues with our stay: The toilet was like a waterfall. Non stop leaking, which was very noisy and impacted our sleep. We informed reception on the night of check in and they didn’t do anything about it during our two night stay (they literally left us on read…). We had booked the hotel because it said it had a washed/dryer. The dryer in our room didn’t work (combined washed/dryer and the heating element of dryer didn’t work) We only became aware on our second night when reception had left and had so much wet laundry… The room has a kitchenette - which is accurate. However, it didn’t have any dishwashing liquid, a sponge or even a tea towel.

I don’t know how this hotel has so many good reviews and high cleanliness rates. Our room was outdated, marks everywhere on carpet and walls - to the point they had taped corners up. It was not clean at all with marks on the bedsheets, mouldy shower and clogged drain, dishes were dirty. A lot was broken - microwave didn’t work, part of the shower broken, lamp broken, and bits of the washing machine. Service was extremely unfriendly at reception. Parking was the only perk but that’s what you get staying in a location so far from town. The heat pump was loud but didn’t work efficiently either. Definitely not a 4 star hotel and not worth the cost.