Is parking available at the property?

Yes, free self-parking is available on-site, although it is limited.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 45 for adults and MYR 22.5 for children.

Does the property allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of MYR 110 per room (one-way) during limited hours. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may include elevators and accessible bathrooms.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Bukit Mertajam, within a 10-minute drive of KPJ Penang Specialist Hospital and St. Anne's Church. It is approximately 14.6 miles (23.5 km) from KOMTAR and 16.1 miles (25.9 km) from Gurney Drive.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the hotel's policies for guests staying with children?

Children 11 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly with the property for specific needs and any associated costs.

Iconic Hotel in Bukit Mertajam

Average nightly price at Iconic Hotel by month, last 12 months (USD)
Month	Average price
January	$68
February	$66
March	$68
April	$73
May	$268
June	$68
July	$100
August	$241
September	$1,599
October	$63
November	$68
December	$65

What guests think

Travellers say Iconic Hotel offers a convenient location near many eateries and business spots, generally friendly service, and spacious rooms, though recurring noise from thin walls and occasional service or billing hiccups can affect the experience.

Rooms and common areas are widely described as clean, with attentive housekeeping. Several guests found the design and in-room amenities basic for the price, and some noted missing items like a minibar. Breakfast is praised in a few reviews, while on-site facilities receive only limited mentions. Overall, expect a convenient, comfortable base if you can tolerate some noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

A swimming pool is available. Other facilities are mentioned only sporadically, so details are limited.

Related guest reviews

8

Jung Hung

Sep 2, 2025

·

Stayed 24 nights

此次入住遇到的多數中國房客欠缺禮貌。房間隔音效果差，隔壁大媽大爺說話聽的一清二楚。停車很方便。周邊飲食也很方便。

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8

PI LEONG

Oct 1, 2024

·

Stayed 2 nights

Overall was acceptable for a quick stay. Service at check in and check out was not friendly or of high standards. Amenities was good such as swimming pool and big rooms with free drinks.

10

Thomas

Mar 22, 2024

·

Stayed 3 nights

We enjoyed our Suite. I liked the shuttle service to the BTS station. Staff were great. Nice variety for breakfast. I thought the Happy hour snacks could use an upgrade.

10

Krista

Jul 19, 2022

·

Stayed 3 nights

The service and secure is good. The hotel is clean and nice. As for the room service is only available from 11am till 9.30pm so want to have breakfast in the room or having late supper need to eat in the restaurant or buy from the convenient store near by or order thru grab. For those who want to try the hotel buffet dinner are advise to book for the reservation about 2 weeks in advance for the table thru the hotel restaurant as no table for the hotel guest and walk in as all fully book. So yet to try the room service meal and the hotel buffet dinner…

8

Dominic

Feb 6, 2022

·

Stayed 2 nights

Our family stayed for 3 days there. We enjoy the rooms as they are very clean. Price is on the high side, but that's the range if you are looking for a good quality hotel. It is still quite new & well maintained. Plus side: lots of restaurants nearby, even within walking distance. Gym is quite big too. Not so good: swimming pool is a bit small - good for kids, but not for those who are looking for proper swimming as work out. It is like a big aquarium. Hotel says that they emphasis on eco-friendly. However they come to change the tower daily.

8

Shan

May 10, 2024

·

Stayed 1 night

Check in slow but staff friendly In room dining very good Toilet not cleaned properly

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Cleanliness

Reviews frequently praise cleanliness and housekeeping; rooms are kept tidy. A few note lapses such as a poorly cleaned toilet.

Related guest reviews

10

LIM

Oct 13, 2025

·

Stayed 2 nights

Clean , good service and convenient area for food

10

LIM

Aug 17, 2025

·

Stayed 2 nights

Clean , friendly staff , and overall very good

10

Oytun

Feb 13, 2026

·

Stayed 4 nights

The room was very clean, and the service was excellent. My room was cleaned and thoughtfully reorganized every day. The staff were incredibly helpful, kind, and friendly throughout my stay. They even gave me a gift at check-out, which was a lovely surprise — and that’s not even mentioning the welcome gift at check-in, a pack of masks that I found very thoughtful. The room had everything I needed, making my stay very comfortable. The hotel’s location is also fantastic, with many great bakeries, restaurants, and bars nearby.

10

Krista

Jul 19, 2022

·

Stayed 3 nights

The service and secure is good. The hotel is clean and nice. As for the room service is only available from 11am till 9.30pm so want to have breakfast in the room or having late supper need to eat in the restaurant or buy from the convenient store near by or order thru grab. For those who want to try the hotel buffet dinner are advise to book for the reservation about 2 weeks in advance for the table thru the hotel restaurant as no table for the hotel guest and walk in as all fully book. So yet to try the room service meal and the hotel buffet dinner…

8

Dominic

Feb 6, 2022

·

Stayed 2 nights

Our family stayed for 3 days there. We enjoy the rooms as they are very clean. Price is on the high side, but that's the range if you are looking for a good quality hotel. It is still quite new & well maintained. Plus side: lots of restaurants nearby, even within walking distance. Gym is quite big too. Not so good: swimming pool is a bit small - good for kids, but not for those who are looking for proper swimming as work out. It is like a big aquarium. Hotel says that they emphasis on eco-friendly. However they come to change the tower daily.

10

Sng Bee Yan

Apr 18, 2024

·

Stayed 2 nights

Clean & Big

8

Shan

May 10, 2024

·

Stayed 1 night

Check in slow but staff friendly In room dining very good Toilet not cleaned properly

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as spacious and comfortable. However, recurring complaints cite thin walls and noise, with some finding the design and amenities basic for the price.

Related guest reviews

8

Jung Hung

Sep 2, 2025

·

Stayed 24 nights

此次入住遇到的多數中國房客欠缺禮貌。房間隔音效果差，隔壁大媽大爺說話聽的一清二楚。停車很方便。周邊飲食也很方便。

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4

Takeyoshi

May 22, 2024

·

Stayed 1 night

隣の部屋の会話が、全て聞こえるレベル

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8

Eric

Sep 21, 2024

·

Stayed 3 nights

High 3-Star hotel. Property dated and room comfort is mediocre. Reception service acceptable.

8

Eric

Aug 12, 2024

·

Stayed 1 night

The Deluxe Room was very comfortable & spacious

8

Norazimah

Sep 16, 2023

·

Stayed 3 nights

Thin walls

8

TAN LI

Jun 13, 2024

·

Stayed 1 night

Room is spacious, toilet lighting can be brighter.

10

Oytun

Feb 13, 2026

·

Stayed 4 nights

The room was very clean, and the service was excellent. My room was cleaned and thoughtfully reorganized every day. The staff were incredibly helpful, kind, and friendly throughout my stay. They even gave me a gift at check-out, which was a lovely surprise — and that’s not even mentioning the welcome gift at check-in, a pack of masks that I found very thoughtful. The room had everything I needed, making my stay very comfortable. The hotel’s location is also fantastic, with many great bakeries, restaurants, and bars nearby.

6

Ron Nard

Feb 23, 2025

·

Stayed 1 night

Overpriced hotel. Although rooms are large, it’s very basic in design and amenities. Cheap mass produced soaps were provided. At this price, I expected better quality amenity in the room. Mini bar wasn’t even provided.

8

yeu jye

Jul 22, 2024

·

Stayed 6 nights

Everything is good but bad soundproofing.

10

Sng Bee Yan

Apr 18, 2024

·

Stayed 2 nights

Clean & Big

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Service

Staff are often described as friendly and helpful, with gestures like early check-in noted. Some guests report slow or unfriendly check-in and occasional communication or billing issues.

Related guest reviews

10

get nee

Feb 27, 2024

·

Stayed 2 nights

A bit pricey but the staffs are very helpful & friendly

10

Siew Loong

Nov 20, 2024

·

Stayed 2 nights

Everything is ok, except they are too many of invoice received from my credit even before I check-in. I have checked with the hotel front desk they ask me not to worry. So hopefully in the end I will receive only the room charges (not holding charges)

8

PI LEONG

Oct 1, 2024

·

Stayed 2 nights

Overall was acceptable for a quick stay. Service at check in and check out was not friendly or of high standards. Amenities was good such as swimming pool and big rooms with free drinks.

4

MURALE KRISHNA

Sep 26, 2025

·

Stayed 1 night

I booked a non-smoking room through Hotels.com. But I was offered a smoking room because of lack of communication between the platform and the hotel. Since no other room was available, I was forced to stay in that room for a night. That was terrible. But with the ionizer provided by the hotel, I felt a little better. But this is really poor & I wasn’t offered any discount for this.

10

LIM

Aug 17, 2025

·

Stayed 2 nights

Clean , friendly staff , and overall very good

10

Oytun

Feb 13, 2026

·

Stayed 4 nights

The room was very clean, and the service was excellent. My room was cleaned and thoughtfully reorganized every day. The staff were incredibly helpful, kind, and friendly throughout my stay. They even gave me a gift at check-out, which was a lovely surprise — and that’s not even mentioning the welcome gift at check-in, a pack of masks that I found very thoughtful. The room had everything I needed, making my stay very comfortable. The hotel’s location is also fantastic, with many great bakeries, restaurants, and bars nearby.

10

Heng

Dec 28, 2025

·

Stayed 2 nights

Everything is good. Thank you for letting us check in early

10

HSIEN CHUNG

Oct 27, 2024

·

Stayed 2 nights

Ms Elaine is very helpful and also friendly. Thanks for her to let me have another great stay at the hotel

8

Shan

May 10, 2024

·

Stayed 1 night

Check in slow but staff friendly In room dining very good Toilet not cleaned properly

6

Yukina

Nov 29, 2024

·

Stayed 3 nights

There are few staff who understand English and especially in dinner.

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Location

Location is consistently praised as convenient, with many restaurants and services nearby and good access for business.

Related guest reviews

8

Lee Seik Nie

Apr 19, 2025

·

Stayed 3 nights

Good location for business

8

Jung Hung

Sep 2, 2025

·

Stayed 24 nights

此次入住遇到的多數中國房客欠缺禮貌。房間隔音效果差，隔壁大媽大爺說話聽的一清二楚。停車很方便。周邊飲食也很方便。

Translate

10

Renaud

Nov 29, 2024

·

Stayed 2 nights

Nice hotel, conveniently located

10

LIM

Oct 13, 2025

·

Stayed 2 nights

Clean , good service and convenient area for food

10

George

Apr 3, 2023

·

Stayed 1 night

Good location

10

Oytun

Feb 13, 2026

·

Stayed 4 nights

The room was very clean, and the service was excellent. My room was cleaned and thoughtfully reorganized every day. The staff were incredibly helpful, kind, and friendly throughout my stay. They even gave me a gift at check-out, which was a lovely surprise — and that’s not even mentioning the welcome gift at check-in, a pack of masks that I found very thoughtful. The room had everything I needed, making my stay very comfortable. The hotel’s location is also fantastic, with many great bakeries, restaurants, and bars nearby.

10

Gail

Mar 24, 2024

·

Stayed 1 night

We stopped for one night as we were driving from KL to Kuala Perlis. The hotel suited us and there’s great restaurants on the road

10

Wei Shan, Nobel

Feb 18, 2024

·

Stayed 3 nights

Very good stay with convenient location

10

Maguto

Nov 28, 2024

·

Stayed 3 nights

Good location to access to the restaurants, laundries.

10

SUNGJOON

May 2, 2025

·

Stayed 7 nights

One of the best hotel in Penang. Good to stay with diverse restaurants right near the hotel including Asian restaurant. Definitely will stay here again next for the business trip.

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Dining

Breakfast receives positive comments. Other dining feedback is limited and mixed.

Related guest reviews

10

Thomas

Mar 22, 2024

·

Stayed 3 nights

We enjoyed our Suite. I liked the shuttle service to the BTS station. Staff were great. Nice variety for breakfast. I thought the Happy hour snacks could use an upgrade.

10

Boon

Sep 27, 2024

·

Stayed 1 night

everthing are OK, but compare G kelawai hotel service and food, the money you pay for it, not worth at all, is only due to convenient for business trip at Bukit Mertajam area, or else i will choose G kelawai Hotel, pay a little extra can enjoy Happy hour as well

10

Krista

Jul 19, 2022

·

Stayed 3 nights

The service and secure is good. The hotel is clean and nice. As for the room service is only available from 11am till 9.30pm so want to have breakfast in the room or having late supper need to eat in the restaurant or buy from the convenient store near by or order thru grab. For those who want to try the hotel buffet dinner are advise to book for the reservation about 2 weeks in advance for the table thru the hotel restaurant as no table for the hotel guest and walk in as all fully book. So yet to try the room service meal and the hotel buffet dinner…

10

TAKUYA

Nov 29, 2024

·

Stayed 4 nights

Good room, breakfast

8

Shan

May 10, 2024

·

Stayed 1 night

Check in slow but staff friendly In room dining very good Toilet not cleaned properly

6

Yukina

Nov 29, 2024

·

Stayed 3 nights

There are few staff who understand English and especially in dinner.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $108	13 $13.5k	14 $87	15 $68	16 $64	17 $64
18 $63	19 $66	20 $67	21 $69	22 $69	23 $64	24 $64
25 $61	26 $65	27 $53	28 $67	29 $67	30 $64	31 $62

Su	Mo	Tu	We	Th	Fr	Sa
1 $67	2 $67	3 $67	4 $67	5 $67	6 $67	7 $65
8 $67	9 $67	10 $67	11 $67	12 $67	13 $54	14 $67
15 $67	16 $67	17 $67	18 $67	19 $67	20 $67	21 $67
22 $67	23 $73	24 $67	25 $67	26 $73	27 $73	28 $73
29 $69	30 $67

Iconic Hotel

Prices for Iconic Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Room

Premier Room

Studio

Superior Room

Guest reviews of Iconic Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Iconic Hotel

Considering this hotel for your Bukit Mertajam trip?

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Business details