Name: DoubleTree by Hilton London Kingston Upon Thames
Address: 1 Skerne Road, London (og omegn), Greater London (region), GB
Price range: 115 US$–756 US$ per night
Rating: 8.43

Hvad siger gæsterne

På DoubleTree by Hilton London Kingston Upon Thames fremhæver rejsende venligt personale og en bekvem beliggenhed nær stationen, floden og butikkerne, mens feedbacken på faciliteterne er blandet på grund af begrænset parkering og igangværende eksteriørarbejde.

Værelserne er moderne og komfortable for mange, hvor nogle bemærker faste senge, mørke eller meget varme/kolde værelser og udsigt, der spærres af stilladser. Renligheden er generelt god, men rengøring kan være efter anmodning, og lejlighedsvise mangler rapporteres. Morgenmaden får konstant ros, mens middagen og roomservice er mere blandet. Forvent en bekvem base nær transport og butikker, men tjek parkerings- og renoveringsstatus.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Manglende parkeringspladser på stedet er et tilbagevendende problem; gæsterne bruger typisk en nærliggende betalt multi-etages parkeringskælder, og nogle finder omkostningerne eller adgangen besværlige. Igangværende eksteriørarbejde og stilladser forårsager mindre forstyrrelser; bartoilettet og servicen får blandede anmeldelser.

Relaterede gæsteanmeldelser

6

David

27. sep. 2024

·

Overnattede 1 nat

Rather sad there was no sauna. Bar was under stocked..1 x Bombay Saphire and they ran out. Changed to another gin and no more normal tonic water. Only light. Restautant menu very poor. The time it took to expain about parking, i already had a ticket!

8

Kevin

13. feb. 2023

·

Overnattede 2 nætter

Very warm in the room. No option to cool. Coffee maker didn’t work. Basically told - sorry it is what it is! Really? Also, website says on-site salt parking available. Not true. Nice looking up to date and clean.

10

Steve

30. aug. 2025

·

Overnattede 2 nætter

Property is good. Exterior construction caused some temporary inconvenience.

6

Hosein

31. aug. 2025

·

Overnattede 1 nat

Booked this DoubleTree by Hilton based on Expedia’s listing, which falsely claimed onsite parking. There was none. When I showed staff the listing, they got defensive and refused to acknowledge the issue—no apology, no help. The room had no soap for hand-washing, which is basic hygiene. We had to call down just to get one. Water bottles were left outside room doors, which felt careless and potentially unsafe. To top it off, the building was covered in scaffolding, and planned works began daily from 8:00–8:30am. Our window front was completely obstructed, and privacy was compromised. Overall, a frustrating stay with poor service and misleading information. Definitely not what you'd expect from a Hilton-branded hotel.

10

James

15. jun. 2025

·

Overnattede 2 nætter

Service was excellent. Breakfast was great. They had work going on to the hotel which meant Disable Parking was suspended but parked in a secure car park 2 mins walk away. No problem. Would definitely stay there again and would highly recommend it.

4

Victoria

9. jan. 2024

·

Overnattede 1 nat

The room wasn't clean and I wasn't the only person that thought so as in check in there was another guest at reception complaining. Even tough I asked for an upgrade as a Hilton honours member I was offered a huge fee to do so of £80, when an email pre checking offered me the same thing for £20. Apparently the system wouldn't let them Chang this. In the end I swapper rooms to the same type but in a different way floor. The reception staff were nice but very inexperienced. This hotel is in. A great location but, right by the rail tracks. Also there is no parking and that will cost about £30 overnight. I guess that's not too bad, and the car is safe and near. I would have loved to have had a better experience as I was planning to return. They knew I wasn't cool with the room and the high price they said to upgrade, but after changing me to a different but the same room I got a voucher for a drink, to pacify me

6

Kaitlynn

11. sep. 2025

·

Overnattede 2 nætter

Room was spacious and nice. Construction outside meant no sign where hotel was. Parking was not correct as per hotel listing. Ramp in wheelchair inaccessible.

8

Mohammed

27. apr. 2025

·

Overnattede 2 nætter

Lovely hotel, considerate staff, though extra parking costs should be a consideration

6

Sergio

25. dec. 2024

·

Overnattede 1 nat

They do not have parking facility. There is a multistory car park nearby but after 11pm no access to your vehicle. All doors are chained up. Had to find a route to crawl through to get back to car for medication. They have no keys. This is false advertising to say there are car park facility's. Parked at 4pm left at 10am = £24? Seriously, I have travelled UK for these hours never had such a high expense!

8

Ian

27. jul. 2025

·

Overnattede 2 nætter

Convenient but scaffolding outside windows

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Den generelle renlighed roses, men flere anmeldelser rapporterer manglende rengøring, rengøring efter anmodning eller lejlighedsvise tilsyn.

Relaterede gæsteanmeldelser

10

Caroline

9. jul. 2024

·

Overnattede 1 nat

Amazing stay. Hotel is perfect. Excellently cleaned, great breakfast, rooms are great size and very modern. Location is great and staff are very friendly and helpful. This is our 2nd stay and we will return.

4

John

28. apr. 2024

·

Overnattede 1 nat

Room was not cleaned. Had to request clean towels from reception. Toilet flush overflowed and water went over legs and landed on the floor.

6

David

25. nov. 2024

·

Overnattede 2 nætter

There was no daily room service unless requested. TV doesnt work. No complimentary water unless Hilton Gold members.

6

Steve

18. mar. 2024

·

Overnattede 3 nætter

Water, housekeeping and new towels - on demand only. Not what it used to be and not what one should expect from a 4 star hotel.

8

Damon

10. okt. 2025

·

Overnattede 1 nat

Clean nice hotel, friendly staff

8

Wael

9. okt. 2023

·

Overnattede 8 nætter

Everything was great except that housekeeping didn’t clean the room properly. There was dust on the chair legs and the carpet wasn’t vacuumed

8

Amar

26. maj 2024

·

Overnattede 1 nat

Nice clean room

2

J

2. aug. 2023

·

Overnattede 3 nætter

Stayed for 3 nights, zero room service despite requesting clean towels etc on our second day. Very unhappy with this chain of hotels and intend to complain directly

8

T

5. okt. 2025

·

Overnattede 1 nat

Better than expected for the area. Staff were friendly and helpful. Room and bathroom clean and modern. Bed firm and comfortable.

10

Kenneth

21. jun. 2024

·

Overnattede 2 nætter

Nice and clean.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er moderne og ofte rummelige og komfortable, hvor nogle bemærker faste senge. Flere gæster nævner særheder ved temperaturkontrollen eller mørke værelser, og stilladser kan nogle gange blokere udsigten; lejlighedsvis støj er blevet rapporteret.

Relaterede gæsteanmeldelser

4

Janet

24. nov. 2025

·

Overnattede 2 nætter

Stayed 2 nights Hotel and room not warm. Room too dark. Glad to be home and have shower in warm bathroom. Staff were lovely, no complaints there. No complaints about food.

8

Kevin

13. feb. 2023

·

Overnattede 2 nætter

Very warm in the room. No option to cool. Coffee maker didn’t work. Basically told - sorry it is what it is! Really? Also, website says on-site salt parking available. Not true. Nice looking up to date and clean.

6

Hosein

31. aug. 2025

·

Overnattede 1 nat

Booked this DoubleTree by Hilton based on Expedia’s listing, which falsely claimed onsite parking. There was none. When I showed staff the listing, they got defensive and refused to acknowledge the issue—no apology, no help. The room had no soap for hand-washing, which is basic hygiene. We had to call down just to get one. Water bottles were left outside room doors, which felt careless and potentially unsafe. To top it off, the building was covered in scaffolding, and planned works began daily from 8:00–8:30am. Our window front was completely obstructed, and privacy was compromised. Overall, a frustrating stay with poor service and misleading information. Definitely not what you'd expect from a Hilton-branded hotel.

2

Peter

21. nov. 2024

·

Overnattede 2 nætter

Absolutely dreadful stay I was there for 2 nights without any heating it was -2 outside and not much warmer in the building, people were eating in the restaurant with coats scarves and hats on!! The hotel staff weren’t helpful and no sign of compensation

10

Sandeep

28. apr. 2023

·

Overnattede 1 nat

Great location for a stay in Kingston. Walking distance to the station, river and shopping centre. We stayed in a family room (2 adults and 2 children) and it was very comfortable and roomy. Breakfast was good quality and plentiful and the warm welcome cookie on arrival was a lovely touch! We stayed for a birthday and when we arrived there was a birthday message and selection of sweet treats in the room which went down very well!

6

cliff

6. jun. 2024

·

Overnattede 3 nætter

Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train Breakfast is good and will set you up for the day. What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive! On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience Won’t be rushing back in a hurry, better value to be had elsewhere

10

Rob

22. sep. 2025

·

Overnattede 1 nat

Nice quiet hotel close to Kingston. Beds were hard but otherwise a very good stay.

8

T

5. okt. 2025

·

Overnattede 1 nat

Better than expected for the area. Staff were friendly and helpful. Room and bathroom clean and modern. Bed firm and comfortable.

8

Ian

27. jul. 2025

·

Overnattede 2 nætter

Convenient but scaffolding outside windows

8

Michael

11. nov. 2024

·

Overnattede 1 nat

A comfortable and well designed room. Friendly staff and good restaurant with plenty of choice on the menu. The lobby was also comfortable for spending a little time before we left to go to the airport.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet beskrives ofte som venligt, hjælpsomt og imødekommende i receptionen og til morgenmad. Dog varierer responsiviteten og konsistensen til tider, og der er klager over håndteringen i receptionen og opfølgningen i nogle tilfælde.

Relaterede gæsteanmeldelser

6

Tony

20. nov. 2023

·

Overnattede 1 nat

The staff at reception were terrible. no welcome no smile just purely function. bar staff were great

10

Gary

7. okt. 2023

·

Overnattede 1 nat

Staff were very friendly and helpful at check-in. Breakfast was good value and quality. In particular I noticed the staff at breakfast working very diligently to keep tables clean and the buffet stocked up. Good work all round!

10

Anne

7. nov. 2025

·

Overnattede 1 nat

We had a very good stay. The trainee receptionist, Emily, was extremely warm, friendly and welcoming. The room was clean and comfortable and we had a good breakfast. We enjoyed the welcome cookies too!

6

Hosein

31. aug. 2025

·

Overnattede 1 nat

Booked this DoubleTree by Hilton based on Expedia’s listing, which falsely claimed onsite parking. There was none. When I showed staff the listing, they got defensive and refused to acknowledge the issue—no apology, no help. The room had no soap for hand-washing, which is basic hygiene. We had to call down just to get one. Water bottles were left outside room doors, which felt careless and potentially unsafe. To top it off, the building was covered in scaffolding, and planned works began daily from 8:00–8:30am. Our window front was completely obstructed, and privacy was compromised. Overall, a frustrating stay with poor service and misleading information. Definitely not what you'd expect from a Hilton-branded hotel.

10

Cicero

28. apr. 2025

·

Overnattede 1 nat

The checking desk stuff were amazingly polite and friendly. Given that these two chaps were doing the Night Shift, this was quite a good surprise.

10

Lakshmi

14. sep. 2024

·

Overnattede 1 nat

Weeks prior to our arrival, we wrote in asking for an early check-in because we had to change for an event immediately after arriving. However, upon arrival after a long flight we were told that the room was not available. We were previously told that this may be a possibility and accepted the situation. We were instead, told to use the bathroom in the lobby to change in and we proceeded to do so. Five minutes later, hubby checked in with another staff to inquire if room was truly not available and was told that it indeed WAS available! Appears that staff members are undergoing training and unsure of where to find details. Apart from that, stay was pleasant.

6

cliff

6. jun. 2024

·

Overnattede 3 nætter

Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train Breakfast is good and will set you up for the day. What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive! On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience Won’t be rushing back in a hurry, better value to be had elsewhere

10

Lori

1. apr. 2025

·

Overnattede 3 nætter

Staff extremely courteous and helpful. Enjoyed our stay and will return.

10

Anne

22. nov. 2025

·

Overnattede 1 nat

Warm and comfortable. The traine receptionist was really friendly, helpful and efficient.

10

Mohammad

4. feb. 2025

·

Overnattede 18 nætter

Very friendly and knowledgeable staff, they helped us a lot through our stay even the airline wanted to send us the new luggage which they broke during our flight, the staff helped us a lot to get it back.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk i forhold til Kingston centrum, floden og shopping, og inden for gåafstand til togstationen med adgang til London.

Relaterede gæsteanmeldelser

8

dean

9. nov. 2025

·

Overnattede 1 nat

Location was good, only a 5 minute walk to the train station. Bar area was nice, breakfast was good could have done with being abit warmer

10

Pradeep

13. maj 2025

·

Overnattede 3 nætter

Great location, near to Kingston station as well as good shopping and dining options along with in-house restaurant.

8

Patricia

23. aug. 2025

·

Overnattede 5 nætter

Property was close to the town centre but still nice and private. Close to the walks along the river good location

10

Paul

12. jul. 2024

·

Overnattede 2 nætter

Good location for visiting or working in Kingston Upon Themes.

10

Sandeep

28. apr. 2023

·

Overnattede 1 nat

Great location for a stay in Kingston. Walking distance to the station, river and shopping centre. We stayed in a family room (2 adults and 2 children) and it was very comfortable and roomy. Breakfast was good quality and plentiful and the warm welcome cookie on arrival was a lovely touch! We stayed for a birthday and when we arrived there was a birthday message and selection of sweet treats in the room which went down very well!

10

Trisha

26. maj 2025

·

Overnattede 4 nætter

Hotel room was clean, staff were friendly and professional and the location was very good! Close to the shopping area and train stations so staying outside London is easy and convenient!

6

cliff

6. jun. 2024

·

Overnattede 3 nætter

Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train Breakfast is good and will set you up for the day. What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive! On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience Won’t be rushing back in a hurry, better value to be had elsewhere

8

chi shing

11. mar. 2025

·

Overnattede 1 nat

Location is good.

10

Geraldine

24. mar. 2025

·

Overnattede 1 nat

Property very convenient for great shopping Restaurants. Within easy reach of Thames for walks multistorey within easy reach.

8

Jayne

26. jul. 2024

·

Overnattede 3 nætter

Great location

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden roses bredt for kvalitet og udvalg. Aftensmaden er mere blandet, med rapporter om begrænsede eller dårligt fyldte muligheder og gennemsnitlige retter.

Relaterede gæsteanmeldelser

10

Caroline

9. jul. 2024

·

Overnattede 1 nat

Amazing stay. Hotel is perfect. Excellently cleaned, great breakfast, rooms are great size and very modern. Location is great and staff are very friendly and helpful. This is our 2nd stay and we will return.

6

David

27. sep. 2024

·

Overnattede 1 nat

Rather sad there was no sauna. Bar was under stocked..1 x Bombay Saphire and they ran out. Changed to another gin and no more normal tonic water. Only light. Restautant menu very poor. The time it took to expain about parking, i already had a ticket!

10

Anne

7. nov. 2025

·

Overnattede 1 nat

We had a very good stay. The trainee receptionist, Emily, was extremely warm, friendly and welcoming. The room was clean and comfortable and we had a good breakfast. We enjoyed the welcome cookies too!

10

Chris

11. maj 2025

·

Overnattede 1 nat

Perfect stay, staff very helpful and friendly . Breakfast excellent

8

dean

9. nov. 2025

·

Overnattede 1 nat

Location was good, only a 5 minute walk to the train station. Bar area was nice, breakfast was good could have done with being abit warmer

10

Derek

29. apr. 2024

·

Overnattede 2 nætter

We were very impressed by the restaurant staff and those at breakfast. Also the housekeeping staff were very efficient and friendly. We were not impressed with the choice available for evening meal and would not go back for an evening meal again.

10

James

15. jun. 2025

·

Overnattede 2 nætter

Service was excellent. Breakfast was great. They had work going on to the hotel which meant Disable Parking was suspended but parked in a secure car park 2 mins walk away. No problem. Would definitely stay there again and would highly recommend it.

8

Eunice

22. aug. 2024

·

Overnattede 1 nat

I like all of the above. For my trip I like to be close to shops and transportation. Breakfast buffet is delicious. Tea and coffee in the room.

10

Sandeep

28. apr. 2023

·

Overnattede 1 nat

Great location for a stay in Kingston. Walking distance to the station, river and shopping centre. We stayed in a family room (2 adults and 2 children) and it was very comfortable and roomy. Breakfast was good quality and plentiful and the warm welcome cookie on arrival was a lovely touch! We stayed for a birthday and when we arrived there was a birthday message and selection of sweet treats in the room which went down very well!

10

David

27. feb. 2023

·

Overnattede 1 nat

Stayed 1 night, arrived late (11pm) , check-in was smooth and professional. Room was comfortable and clean, breakfast was really good, great selection of both hot and cold buffet.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
januar	140 US$
februar	184 US$
marts	205 US$
april	182 US$
maj	188 US$
juni	231 US$
juli	257 US$
august	197 US$
september	237 US$
oktober	172 US$
november	194 US$
december	208 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $205	21 $234	22 $171	23 $190	24 $181
25 $120	26 $148	27 $228	28 $228	29 $146	30 $115	31 $128

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $122	2 $242	3 $242	4 $209	5 $190	6 $164	7 $217
8 $181	9 $179	10 $152	11 $161	12 $150	13 $302	14 $286
15 $181	16 $195	17 $691	18 $238	19 $204	20 $260	21 $756
22 $147	23 $190	24 $227	25 $234	26 $190	27 $387	28 $756
29 $704	30 $152

DoubleTree by Hilton London Kingston Upon Thames

Priser på DoubleTree by Hilton London Kingston Upon Thames

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Værelse - 1 kingsize-seng - balkon - hjørneværelse

Superior-værelse - 2 enkeltsenge

Superior-værelse - 1 kingsize-seng

Værelse - 2 enkeltsenge (Guest)

Junior-suite - 1 kingsize-seng med sovesofa

Familieværelse - 1 queensize-seng

Værelse - 1 queensize-seng - handicapvenligt

Værelse - 2 queensize-senge

Gæsteanmeldelser af DoubleTree by Hilton London Kingston Upon Thames

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

Valgfrie tilvalg

Priser for kommende datoer