Name: DoubleTree by Hilton London Kingston Upon Thames
Address: 1 Skerne Road, Londres (y alrededores), Condado de Gran Londres, GB
Price range: 115 US$–756 US$ per night
Rating: 8.43

Opiniones de los huéspedes

En el DoubleTree by Hilton London Kingston Upon Thames, los viajeros destacan la amabilidad del personal y su conveniente ubicación cerca de la estación de tren, el río y las tiendas, aunque las opiniones sobre las instalaciones son variadas debido a las limitaciones de aparcamiento y las obras exteriores en curso.

Las habitaciones son modernas y cómodas para muchos, aunque algunos señalan que las camas son firmes, las habitaciones oscuras o tienen problemas con la temperatura, y las vistas pueden estar bloqueadas por los andamios. La limpieza es generalmente buena, aunque el servicio de habitaciones puede ser a petición y se han reportado algunas excepciones. El desayuno recibe elogios constantes, mientras que la cena y el servicio de habitaciones son más irregulares. Espere una base conveniente cerca del transporte y las tiendas, pero consulte el estado del aparcamiento y las reformas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La falta de aparcamiento en el establecimiento es un problema recurrente; los huéspedes suelen utilizar un estacionamiento de pago cercano y algunos encuentran los costes o el acceso inconvenientes. Las obras exteriores en curso y los andamios causan molestias menores; la disponibilidad y el servicio de bar reciben comentarios mixtos.

Reseñas de huéspedes relacionadas

6

David

27 sept 2024

·

Se alojó 1 noche

Rather sad there was no sauna. Bar was under stocked..1 x Bombay Saphire and they ran out. Changed to another gin and no more normal tonic water. Only light. Restautant menu very poor. The time it took to expain about parking, i already had a ticket!

8

Kevin

13 feb 2023

·

Se alojó 2 noches

Very warm in the room. No option to cool. Coffee maker didn’t work. Basically told - sorry it is what it is! Really? Also, website says on-site salt parking available. Not true. Nice looking up to date and clean.

10

Steve

30 ago 2025

·

Se alojó 2 noches

Property is good. Exterior construction caused some temporary inconvenience.

6

Hosein

31 ago 2025

·

Se alojó 1 noche

Booked this DoubleTree by Hilton based on Expedia’s listing, which falsely claimed onsite parking. There was none. When I showed staff the listing, they got defensive and refused to acknowledge the issue—no apology, no help. The room had no soap for hand-washing, which is basic hygiene. We had to call down just to get one. Water bottles were left outside room doors, which felt careless and potentially unsafe. To top it off, the building was covered in scaffolding, and planned works began daily from 8:00–8:30am. Our window front was completely obstructed, and privacy was compromised. Overall, a frustrating stay with poor service and misleading information. Definitely not what you'd expect from a Hilton-branded hotel.

10

James

15 jun 2025

·

Se alojó 2 noches

Service was excellent. Breakfast was great. They had work going on to the hotel which meant Disable Parking was suspended but parked in a secure car park 2 mins walk away. No problem. Would definitely stay there again and would highly recommend it.

4

Victoria

9 ene 2024

·

Se alojó 1 noche

The room wasn't clean and I wasn't the only person that thought so as in check in there was another guest at reception complaining. Even tough I asked for an upgrade as a Hilton honours member I was offered a huge fee to do so of £80, when an email pre checking offered me the same thing for £20. Apparently the system wouldn't let them Chang this. In the end I swapper rooms to the same type but in a different way floor. The reception staff were nice but very inexperienced. This hotel is in. A great location but, right by the rail tracks. Also there is no parking and that will cost about £30 overnight. I guess that's not too bad, and the car is safe and near. I would have loved to have had a better experience as I was planning to return. They knew I wasn't cool with the room and the high price they said to upgrade, but after changing me to a different but the same room I got a voucher for a drink, to pacify me

6

Kaitlynn

11 sept 2025

·

Se alojó 2 noches

Room was spacious and nice. Construction outside meant no sign where hotel was. Parking was not correct as per hotel listing. Ramp in wheelchair inaccessible.

8

Mohammed

27 abr 2025

·

Se alojó 2 noches

Lovely hotel, considerate staff, though extra parking costs should be a consideration

6

Sergio

25 dic 2024

·

Se alojó 1 noche

They do not have parking facility. There is a multistory car park nearby but after 11pm no access to your vehicle. All doors are chained up. Had to find a route to crawl through to get back to car for medication. They have no keys. This is false advertising to say there are car park facility's. Parked at 4pm left at 10am = £24? Seriously, I have travelled UK for these hours never had such a high expense!

8

Ian

27 jul 2025

·

Se alojó 2 noches

Convenient but scaffolding outside windows

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza general es elogiada, pero varias reseñas mencionan que se omitió el servicio de habitaciones, que el servicio se realiza a petición o que se cometieron algunas omisiones.

Reseñas de huéspedes relacionadas

10

Caroline

9 jul 2024

·

Se alojó 1 noche

Amazing stay. Hotel is perfect. Excellently cleaned, great breakfast, rooms are great size and very modern. Location is great and staff are very friendly and helpful. This is our 2nd stay and we will return.

4

John

28 abr 2024

·

Se alojó 1 noche

Room was not cleaned. Had to request clean towels from reception. Toilet flush overflowed and water went over legs and landed on the floor.

6

David

25 nov 2024

·

Se alojó 2 noches

There was no daily room service unless requested. TV doesnt work. No complimentary water unless Hilton Gold members.

6

Steve

18 mar 2024

·

Se alojó 3 noches

Water, housekeeping and new towels - on demand only. Not what it used to be and not what one should expect from a 4 star hotel.

8

Damon

10 oct 2025

·

Se alojó 1 noche

Clean nice hotel, friendly staff

8

Wael

9 oct 2023

·

Se alojó 8 noches

Everything was great except that housekeeping didn’t clean the room properly. There was dust on the chair legs and the carpet wasn’t vacuumed

8

Amar

26 may 2024

·

Se alojó 1 noche

Nice clean room

2

J

2 ago 2023

·

Se alojó 3 noches

Stayed for 3 nights, zero room service despite requesting clean towels etc on our second day. Very unhappy with this chain of hotels and intend to complain directly

8

T

5 oct 2025

·

Se alojó 1 noche

Better than expected for the area. Staff were friendly and helpful. Room and bathroom clean and modern. Bed firm and comfortable.

10

Kenneth

21 jun 2024

·

Se alojó 2 noches

Nice and clean.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son modernas y a menudo espaciosas y cómodas, aunque algunos señalan que las camas son firmes. Varios huéspedes mencionan peculiaridades en el control de la temperatura o habitaciones oscuras, y los andamios a veces bloquean las vistas; ocasionalmente se informó sobre ruido.

Reseñas de huéspedes relacionadas

4

Janet

24 nov 2025

·

Se alojó 2 noches

Stayed 2 nights Hotel and room not warm. Room too dark. Glad to be home and have shower in warm bathroom. Staff were lovely, no complaints there. No complaints about food.

8

Kevin

13 feb 2023

·

Se alojó 2 noches

Very warm in the room. No option to cool. Coffee maker didn’t work. Basically told - sorry it is what it is! Really? Also, website says on-site salt parking available. Not true. Nice looking up to date and clean.

6

Hosein

31 ago 2025

·

Se alojó 1 noche

Booked this DoubleTree by Hilton based on Expedia’s listing, which falsely claimed onsite parking. There was none. When I showed staff the listing, they got defensive and refused to acknowledge the issue—no apology, no help. The room had no soap for hand-washing, which is basic hygiene. We had to call down just to get one. Water bottles were left outside room doors, which felt careless and potentially unsafe. To top it off, the building was covered in scaffolding, and planned works began daily from 8:00–8:30am. Our window front was completely obstructed, and privacy was compromised. Overall, a frustrating stay with poor service and misleading information. Definitely not what you'd expect from a Hilton-branded hotel.

2

Peter

21 nov 2024

·

Se alojó 2 noches

Absolutely dreadful stay I was there for 2 nights without any heating it was -2 outside and not much warmer in the building, people were eating in the restaurant with coats scarves and hats on!! The hotel staff weren’t helpful and no sign of compensation

10

Sandeep

28 abr 2023

·

Se alojó 1 noche

Great location for a stay in Kingston. Walking distance to the station, river and shopping centre. We stayed in a family room (2 adults and 2 children) and it was very comfortable and roomy. Breakfast was good quality and plentiful and the warm welcome cookie on arrival was a lovely touch! We stayed for a birthday and when we arrived there was a birthday message and selection of sweet treats in the room which went down very well!

6

cliff

6 jun 2024

·

Se alojó 3 noches

Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train Breakfast is good and will set you up for the day. What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive! On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience Won’t be rushing back in a hurry, better value to be had elsewhere

10

Rob

22 sept 2025

·

Se alojó 1 noche

Nice quiet hotel close to Kingston. Beds were hard but otherwise a very good stay.

8

T

5 oct 2025

·

Se alojó 1 noche

Better than expected for the area. Staff were friendly and helpful. Room and bathroom clean and modern. Bed firm and comfortable.

8

Ian

27 jul 2025

·

Se alojó 2 noches

Convenient but scaffolding outside windows

8

Michael

11 nov 2024

·

Se alojó 1 noche

A comfortable and well designed room. Friendly staff and good restaurant with plenty of choice on the menu. The lobby was also comfortable for spending a little time before we left to go to the airport.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable, servicial y complaciente en recepción y en el desayuno. Sin embargo, la capacidad de respuesta y la consistencia varían a veces, y hay quejas sobre la atención en la recepción y el seguimiento en algunos casos.

Reseñas de huéspedes relacionadas

6

Tony

20 nov 2023

·

Se alojó 1 noche

The staff at reception were terrible. no welcome no smile just purely function. bar staff were great

10

Gary

7 oct 2023

·

Se alojó 1 noche

Staff were very friendly and helpful at check-in. Breakfast was good value and quality. In particular I noticed the staff at breakfast working very diligently to keep tables clean and the buffet stocked up. Good work all round!

10

Anne

7 nov 2025

·

Se alojó 1 noche

We had a very good stay. The trainee receptionist, Emily, was extremely warm, friendly and welcoming. The room was clean and comfortable and we had a good breakfast. We enjoyed the welcome cookies too!

6

Hosein

31 ago 2025

·

Se alojó 1 noche

Booked this DoubleTree by Hilton based on Expedia’s listing, which falsely claimed onsite parking. There was none. When I showed staff the listing, they got defensive and refused to acknowledge the issue—no apology, no help. The room had no soap for hand-washing, which is basic hygiene. We had to call down just to get one. Water bottles were left outside room doors, which felt careless and potentially unsafe. To top it off, the building was covered in scaffolding, and planned works began daily from 8:00–8:30am. Our window front was completely obstructed, and privacy was compromised. Overall, a frustrating stay with poor service and misleading information. Definitely not what you'd expect from a Hilton-branded hotel.

10

Cicero

28 abr 2025

·

Se alojó 1 noche

The checking desk stuff were amazingly polite and friendly. Given that these two chaps were doing the Night Shift, this was quite a good surprise.

10

Lakshmi

14 sept 2024

·

Se alojó 1 noche

Weeks prior to our arrival, we wrote in asking for an early check-in because we had to change for an event immediately after arriving. However, upon arrival after a long flight we were told that the room was not available. We were previously told that this may be a possibility and accepted the situation. We were instead, told to use the bathroom in the lobby to change in and we proceeded to do so. Five minutes later, hubby checked in with another staff to inquire if room was truly not available and was told that it indeed WAS available! Appears that staff members are undergoing training and unsure of where to find details. Apart from that, stay was pleasant.

6

cliff

6 jun 2024

·

Se alojó 3 noches

Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train Breakfast is good and will set you up for the day. What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive! On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience Won’t be rushing back in a hurry, better value to be had elsewhere

10

Lori

1 abr 2025

·

Se alojó 3 noches

Staff extremely courteous and helpful. Enjoyed our stay and will return.

10

Anne

22 nov 2025

·

Se alojó 1 noche

Warm and comfortable. The traine receptionist was really friendly, helpful and efficient.

10

Mohammad

4 feb 2025

·

Se alojó 18 noches

Very friendly and knowledgeable staff, they helped us a lot through our stay even the airline wanted to send us the new luggage which they broke during our flight, the staff helped us a lot to get it back.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para el centro de la ciudad de Kingston, el río y las tiendas, y a poca distancia a pie de la estación de tren para acceder a Londres.

Reseñas de huéspedes relacionadas

8

dean

9 nov 2025

·

Se alojó 1 noche

Location was good, only a 5 minute walk to the train station. Bar area was nice, breakfast was good could have done with being abit warmer

10

Pradeep

13 may 2025

·

Se alojó 3 noches

Great location, near to Kingston station as well as good shopping and dining options along with in-house restaurant.

8

Patricia

23 ago 2025

·

Se alojó 5 noches

Property was close to the town centre but still nice and private. Close to the walks along the river good location

10

Paul

12 jul 2024

·

Se alojó 2 noches

Good location for visiting or working in Kingston Upon Themes.

10

Sandeep

28 abr 2023

·

Se alojó 1 noche

Great location for a stay in Kingston. Walking distance to the station, river and shopping centre. We stayed in a family room (2 adults and 2 children) and it was very comfortable and roomy. Breakfast was good quality and plentiful and the warm welcome cookie on arrival was a lovely touch! We stayed for a birthday and when we arrived there was a birthday message and selection of sweet treats in the room which went down very well!

10

Trisha

26 may 2025

·

Se alojó 4 noches

Hotel room was clean, staff were friendly and professional and the location was very good! Close to the shopping area and train stations so staying outside London is easy and convenient!

6

cliff

6 jun 2024

·

Se alojó 3 noches

Great location close to the center of Kingston upon Thames, plenty of good bars, restaurants and shopping. Easy access to central London via train Breakfast is good and will set you up for the day. What needs to improve, very simply the staffing, we had a noise issue at 1am in the morning and the night team after a while moved us to a new room albeit smaller than our original room. We were told the manager would be advised and that he would reach out to us personally, it never happened The restaurant staff were invisible and slow to serve on the one occasion we decided to eat at the hotel, the food was average at best and the cost of our fish and chips dinner was crazy expensive! On reflection, they say staff are a reflection of leadership, and given our experience with the poor level of customer care from the hotel manager we shouldn’t be surprised by our experience Won’t be rushing back in a hurry, better value to be had elsewhere

8

chi shing

11 mar 2025

·

Se alojó 1 noche

Location is good.

10

Geraldine

24 mar 2025

·

Se alojó 1 noche

Property very convenient for great shopping Restaurants. Within easy reach of Thames for walks multistorey within easy reach.

8

Jayne

26 jul 2024

·

Se alojó 3 noches

Great location

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es ampliamente elogiado por su calidad y variedad. La cena es más irregular, con algunos informes de opciones limitadas o insuficientes y platos promedio.

Reseñas de huéspedes relacionadas

10

Caroline

9 jul 2024

·

Se alojó 1 noche

Amazing stay. Hotel is perfect. Excellently cleaned, great breakfast, rooms are great size and very modern. Location is great and staff are very friendly and helpful. This is our 2nd stay and we will return.

6

David

27 sept 2024

·

Se alojó 1 noche

Rather sad there was no sauna. Bar was under stocked..1 x Bombay Saphire and they ran out. Changed to another gin and no more normal tonic water. Only light. Restautant menu very poor. The time it took to expain about parking, i already had a ticket!

10

Anne

7 nov 2025

·

Se alojó 1 noche

We had a very good stay. The trainee receptionist, Emily, was extremely warm, friendly and welcoming. The room was clean and comfortable and we had a good breakfast. We enjoyed the welcome cookies too!

10

Chris

11 may 2025

·

Se alojó 1 noche

Perfect stay, staff very helpful and friendly . Breakfast excellent

8

dean

9 nov 2025

·

Se alojó 1 noche

Location was good, only a 5 minute walk to the train station. Bar area was nice, breakfast was good could have done with being abit warmer

10

Derek

29 abr 2024

·

Se alojó 2 noches

We were very impressed by the restaurant staff and those at breakfast. Also the housekeeping staff were very efficient and friendly. We were not impressed with the choice available for evening meal and would not go back for an evening meal again.

10

James

15 jun 2025

·

Se alojó 2 noches

Service was excellent. Breakfast was great. They had work going on to the hotel which meant Disable Parking was suspended but parked in a secure car park 2 mins walk away. No problem. Would definitely stay there again and would highly recommend it.

8

Eunice

22 ago 2024

·

Se alojó 1 noche

I like all of the above. For my trip I like to be close to shops and transportation. Breakfast buffet is delicious. Tea and coffee in the room.

10

Sandeep

28 abr 2023

·

Se alojó 1 noche

Great location for a stay in Kingston. Walking distance to the station, river and shopping centre. We stayed in a family room (2 adults and 2 children) and it was very comfortable and roomy. Breakfast was good quality and plentiful and the warm welcome cookie on arrival was a lovely touch! We stayed for a birthday and when we arrived there was a birthday message and selection of sweet treats in the room which went down very well!

10

David

27 feb 2023

·

Se alojó 1 noche

Stayed 1 night, arrived late (11pm) , check-in was smooth and professional. Room was comfortable and clean, breakfast was really good, great selection of both hot and cold buffet.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	140 US$
febrero	184 US$
marzo	205 US$
abril	182 US$
mayo	188 US$
junio	231 US$
julio	257 US$
agosto	197 US$
septiembre	237 US$
octubre	172 US$
noviembre	194 US$
diciembre	208 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $213	21 $230	22 $167	23 $205	24 $190
25 $120	26 $148	27 $228	28 $228	29 $146	30 $115	31 $128

DO	LU	MA	MI	JU	VI	SA
1 $122	2 $242	3 $242	4 $209	5 $190	6 $164	7 $217
8 $181	9 $179	10 $152	11 $161	12 $150	13 $302	14 $286
15 $181	16 $195	17 $691	18 $238	19 $204	20 $260	21 $756
22 $147	23 $190	24 $227	25 $234	26 $190	27 $387	28 $756
29 $704	30 $152

DoubleTree by Hilton London Kingston Upon Thames

Precios para DoubleTree by Hilton London Kingston Upon Thames

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación, 1 cama de matrimonio grande, balcón, en esquina

Habitación superior, 2 camas individuales

Habitación superior, 1 cama de matrimonio grande

Habitación, 2 camas individuales (Guest)

Suite junior, 1 cama de matrimonio grande con sofá cama

Habitación familiar, 1 cama de matrimonio

Habitación, 1 cama de matrimonio, accesible para personas con discapacidad

Habitación, 2 camas de matrimonio

Reseñas de los huéspedes sobre DoubleTree by Hilton London Kingston Upon Thames

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

¿Estás considerando este hotel para tu viaje a Londres (y alrededores)?

Precios para las próximas fechas