Name: Ascott Orchard Singapore
Address: 11 Cairnhill Road, Emerald Hill, Singapur, SG
Price range: 249 US$–586 US$ per night
Rating: 8.75

Opiniones de los huéspedes

En Ascott Orchard Singapore, los huéspedes destacan su ubicación central en Orchard Road con acceso directo al centro comercial Paragon Mall, la distribución de los apartamentos, ideal para familias, las habitaciones modernas y confortables, el personal atento y las instalaciones de ocio, como la piscina y el gimnasio, que facilitan las estancias en la ciudad.

Las quejas más comunes se refieren al aire acondicionado ruidoso y excesivamente frío, y al agua caliente intermitente, además de un corte de mantenimiento que afectó a los servicios y algunos casos de un trato poco amable en el registro de entrada o una falta de seguimiento en cuanto a problemas como el ruido o el cumplimiento de la política de no fumar. Algunos estudios resultan pequeños y con vistas limitadas a las residencias cercanas, y también aparecen fallos menores en las habitaciones (por ejemplo, frigorífico o teléfono) y problemas ocasionales con el Wi-Fi. Puede esperar una estancia cómoda y práctica en una residencia de servicios en pleno Orchard.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los huéspedes elogian la piscina y el gimnasio, y varios aprecian el acceso cubierto al centro comercial Paragon Mall. Una opinión destaca un mantenimiento anual diurno que interrumpió el servicio de aire acondicionado y ascensores.

Reseñas de huéspedes relacionadas

10

Danny

19 abr 2024

·

Se alojó 1 noche

Updated property. Walkable to many dining and shopping areas. Great amenities. Convenient check-in and willing to easily catering to guests' needs.

4

Felicia

8 dic 2025

·

Se alojó 3 noches

Good kitchenette hotel on Orchard road attached to Paragon mall. However on 1 day of our 3 night stay, they were doing annual electric maintenance. It was not mentioned at booking or confirmation, only when we arrived. That meant no wifi, no AC and also intermittent elevator service (we were on 13th floor) from 10-17:00. When I contacted management regarding how inappropriate this was (I was charged full cost) the response was that they would pay for transport for me and my 2 young kids return trip. That’s it, no compensation, no apology - just that it’s annual maintenance and maybe it will come back earlier. That’s simply not acceptable at this price point. I need to work (wifi) and I also chose the hotel for its central location so my kids could nap/ get AC midday. I can’t recommend them at all. Many other hotels at this price point which provide excellent service

10

sharon

25 ago 2024

·

Se alojó 6 noches

Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.

10

Chris

27 sept 2023

·

Se alojó 1 noche

They have a covered linkto Paragon shopping centre

10

ANM Rezwanul

23 jun 2025

·

Se alojó 9 noches

Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall. Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away. The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.

10

jahanum

13 jul 2025

·

Se alojó 4 noches

Loved the pool ! And the view from the room was great. Our Wi-Fi didn’t work which they fixed promptly. When we came the next day there was hot chocolate for us with an apology 😊

10

Walter

13 mar 2025

·

Se alojó 5 noches

Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.

10

Antoinette

7 oct 2025

·

Se alojó 5 noches

Fantastic location in Orchard, easy walking distance to the MRT and all the shopping malls. Rooms were lovely, modern and clean. Great pool and gym facilities too. Staff were very helpful and accomodating.

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Limpieza

La limpieza se destaca constantemente en las opiniones, ya que las habitaciones y las zonas comunes se mantienen limpias y el servicio de habitaciones es fiable. Algunas reseñas mencionan fallos aislados o zonas anticuadas.

Reseñas de huéspedes relacionadas

10

Catherine

29 dic 2024

·

Se alojó 3 noches

Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.

10

Trevor

2 ene 2022

·

Se alojó 3 noches

Great service and friendly and helpful staff. Rooms were clean and comfortable.

10

Eng Cheng

23 mar 2025

·

Se alojó 5 noches

My Top Choice in Singapore – Always a Fantastic Stay! Having stayed at Ascott Orchard Singapore multiple times, I can confidently say that their exceptional service and attention to detail make all the difference. From check-in to departure, every experience here is seamless, warm, and welcoming. The team goes above and beyond to ensure guests feel valued. They are responsive and efficient for any requests - it's one of the things that set them apart. Beyond the service, the rooms are spacious, clean and well maintained. The location is unbeatable—right in the heart of Orchard Road, making shopping, dining, and business meetings incredibly convenient. Ascott Orchard Singapore has truly become my go-to accommodation in the city. A big thank you to the amazing team for their hospitality—I look forward to my next stay!

10

NORIKO

18 nov 2025

·

Se alojó 2 noches

スタッフが親切、丁寧でしたし、部屋もきれいでした。

10

Reynaldo Ruiz

12 mar 2025

·

Se alojó 5 noches

We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.

10

KOJI

31 jul 2024

·

Se alojó 1 noche

Clean Good communication Comfortable

8

Darunee

8 dic 2023

·

Se alojó 1 noche

Staff are really responsive and friendly, could be slight improvement for room cleanliness

10

Walter

13 mar 2025

·

Se alojó 5 noches

Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.

10

Antoinette

7 oct 2025

·

Se alojó 5 noches

Fantastic location in Orchard, easy walking distance to the MRT and all the shopping malls. Rooms were lovely, modern and clean. Great pool and gym facilities too. Staff were very helpful and accomodating.

8

Aloysius

10 oct 2024

·

Se alojó 5 noches

Conditions for hotel is old and not clean

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Habitaciones

Las habitaciones tipo apartamento con kitchenette son modernas y confortables; algunas suites resultan espaciosas, mientras que ciertos estudios son pequeños o dan a los edificios cercanos. Los problemas recurrentes incluyen el aire acondicionado ruidoso y muy frío, el agua caliente intermitente y problemas ocasionales con electrodomésticos o la conexión Wi-Fi.

Reseñas de huéspedes relacionadas

6

cazuin

7 ene 2022

·

Se alojó 1 noche

The room aircon sounds loudly at night ..cant sleep at all.. Mattress a bit old

4

Emmanuel

17 ago 2025

·

Se alojó 4 noches

Very poor check in service late at night. Check in staff very curt. Asked me to complete my email and mobile number by holding up a lousy tablet. Clearly untrained to 5-star levels. Rooms smaller than old ascott. Room looks right into apartments across the street.

8

stewart

7 dic 2022

·

Se alojó 4 noches

Check-in was a breeze. I have issues with the shower water heater, though. They tried to fix it but still no warm water.

8

Teresa

28 oct 2024

·

Se alojó 3 noches

The refrigerator was not working

10

sharon

25 ago 2024

·

Se alojó 6 noches

Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.

8

Timothy Christopher

21 ago 2025

·

Se alojó 3 noches

No better place to stay if you value convenience. Connected to the Paragon Mall, a full kitchen, with 2 doors fridge/freezer. I was travelling with an infant so the freezer was really necessary, and it was nice to have that in our room. The only thing I was disappointed about was the AC in our room which was ridiculously loud and unpleasantly cold. We tried adjusting using the controller and also conveying this to the Ascott team but I guess they need time to look at it. Other than that, everything else was just great!

10

Tomoko

18 ago 2024

·

Se alojó 3 noches

以前にも長期滞在したので、説明がなくてもパラゴン直結の道を知っていたが、知らなければ遠回りをすることでしょう。大きな部屋には洗濯機があり、設備は整っていたが、残念ながら小さな部屋には洗濯機はなかった今回、エアコンの音がうるさかったので、切って寝たが、それでも最低限のエアコンは効いていた

10

jahanum

13 jul 2025

·

Se alojó 4 noches

Loved the pool ! And the view from the room was great. Our Wi-Fi didn’t work which they fixed promptly. When we came the next day there was hot chocolate for us with an apology 😊

4

Elly

27 mar 2022

·

Se alojó 5 noches

The room is too small, air conditioning blows directly to the bed and in my friend's room the room was freezing even she put the temperature at 24. Water heater didn't work properly. We paid as much as the room in ordinary hotel but didn't get the same service as what get usually in hotels. The category of room we stayed was studio, but it's actually a de luxe or basic room in hotels. In general, this property is a disappointment. However, we stayes there in 2 br suite 2 years ago. It was quite nice. To me, the studios category rooms are not recommendable. Better stay in hotels.

6

PETER

1 abr 2025

·

Se alojó 10 noches

There was no hot water 85 percent of my stay. Complained twice, first time they implied that i did not know how to use controls, second time they had me run the kitchen tap, sink tap and shower controls continuously for 5 to 10 minutes before taking a shower. This only worked 15 percent of the time. Otherwise i love the hotel.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, profesional y servicial, con detalles considerados, soluciones rápidas y mejoras ocasionales. Una minoría informa de un trato poco amable al registrarse por la noche o respuestas débiles a las disputas sobre facturas y las quejas por fumadores.

Reseñas de huéspedes relacionadas

10

Eng Cheng

7 jun 2025

·

Se alojó 19 noches

I like that it is very convenient and the team here understands my needs. To me, that is very important for long stays. Thank you to the team at Ascott Orchard esp Sandi, John, Robert & Devan - you most definitely serve with pride and deserve recognition!

4

Emmanuel

17 ago 2025

·

Se alojó 4 noches

Very poor check in service late at night. Check in staff very curt. Asked me to complete my email and mobile number by holding up a lousy tablet. Clearly untrained to 5-star levels. Rooms smaller than old ascott. Room looks right into apartments across the street.

6

Jedd

10 ene 2026

·

Se alojó 3 noches

The stay was great, great location and hotel. However, the unexpected material charge for the bed for the children was dissapointing and the response to the query about this after booking for two adults and two children was really poor.

10

Reynaldo Ruiz

12 mar 2025

·

Se alojó 5 noches

We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.

10

Ka Wing

29 oct 2025

·

Se alojó 2 noches

Friendly staff

10

ANM Rezwanul

23 jun 2025

·

Se alojó 9 noches

Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall. Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away. The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.

10

Hong Van

19 ene 2025

·

Se alojó 2 noches

Service was professional and thoughtful. When the coffee machine in my room didn't work and I called the front desk, hotel staff came and fixed that almost immediately. The day of my checkout, the team ordered my taxi at 4:45 a.m. and called my room at 4:30 to check if I needed help with the luggage. Room is clean and up to date. Location is great with walking distance to shopping, restaurants, and public transit.

10

Lisa

22 sept 2025

·

Se alojó 7 noches

I had an amazing stay at Ascott Orchard Singapore! The hotel was absolutely top-tier luxury from the stylish interiors to the exceptional service, everything felt premium. The location is unbeatable, right in the heart of Orchard, making it perfect for shopping and exploring. I truly enjoyed every moment of my stay and will definitely be coming back on my next visit to Singapore. Highly recommend to anyone looking for comfort, class, and convenience all in one!

10

Walter

13 mar 2025

·

Se alojó 5 noches

Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.

10

Antoinette

7 oct 2025

·

Se alojó 5 noches

Fantastic location in Orchard, easy walking distance to the MRT and all the shopping malls. Rooms were lovely, modern and clean. Great pool and gym facilities too. Staff were very helpful and accomodating.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicado en el corazón de Orchard Road con una conexión directa al centro comercial Paragon Mall y fácil acceso a pie al MRT, a las tiendas, a los restaurantes y al Hospital Mt Elizabeth. Muchos huéspedes valoran la comodidad, y algunos señalan que aún se siente privado y tranquilo.

Reseñas de huéspedes relacionadas

10

Catherine

29 dic 2024

·

Se alojó 3 noches

Nice apartment and very clean. Walking distance to orchard road shopping. Staff very friendly.

8

poppy

16 oct 2024

·

Se alojó 2 noches

Excellent location, in the centre of busy Orchard rd, yet private and quiet

8

Timothy Christopher

21 ago 2025

·

Se alojó 3 noches

No better place to stay if you value convenience. Connected to the Paragon Mall, a full kitchen, with 2 doors fridge/freezer. I was travelling with an infant so the freezer was really necessary, and it was nice to have that in our room. The only thing I was disappointed about was the AC in our room which was ridiculously loud and unpleasantly cold. We tried adjusting using the controller and also conveying this to the Ascott team but I guess they need time to look at it. Other than that, everything else was just great!

10

Chris

27 sept 2023

·

Se alojó 1 noche

They have a covered linkto Paragon shopping centre

10

Peiju

24 ene 2026

·

Se alojó 11 noches

great location

10

Reynaldo Ruiz

12 mar 2025

·

Se alojó 5 noches

We stayed for 5 nights and we were happy with its cleanliness, well-appointed units, convenient location and friendly/professional staff. My husband and I were surprised to have learned that we were upgraded to a one-bedroom unit when we never requested it. This made our stay in Singapore extra special and memorable.

10

ANM Rezwanul

23 jun 2025

·

Se alojó 9 noches

Great location, nice clean rooms and facilities. Overall it is an amazing property with a convenient location if you want to access Orchard roads shopping district or the Mt Elizabeth Hospital which is behind the Paragon Mall. Only down side ( but a major one) during the stay was- the guest in the next room was probably smoking in his room, and after complaining about it multiple times the only solution provided by the hotel staff was a tiny air purifier in the hall way. It's not difficult to find out if someone was smoking in their room, our room and floor was non smoking so no one should be smoking there. Upon further enquiry the closes smoking area was in Heeran ( a building that was a 3-5 minutes walk away. The hotel staff did nothing about resolving this issue, apparently they were not sure who was smoking- its not rocket science- it shouldn't be that difficult to figure out as there are only a few rooms per floor.

10

Lisa

22 sept 2025

·

Se alojó 7 noches

I had an amazing stay at Ascott Orchard Singapore! The hotel was absolutely top-tier luxury from the stylish interiors to the exceptional service, everything felt premium. The location is unbeatable, right in the heart of Orchard, making it perfect for shopping and exploring. I truly enjoyed every moment of my stay and will definitely be coming back on my next visit to Singapore. Highly recommend to anyone looking for comfort, class, and convenience all in one!

10

Walter

13 mar 2025

·

Se alojó 5 noches

Excellent front desk, cleaning and lobby staff. All were courteous, knowledgeable, and professional in our interactions. Our unit was perfect for our stay. The Ascott's location is convenient for shopping, walking and using public transportation. We appreciated the pool and the gym.

10

Antoinette

7 oct 2025

·

Se alojó 5 noches

Fantastic location in Orchard, easy walking distance to the MRT and all the shopping malls. Rooms were lovely, modern and clean. Great pool and gym facilities too. Staff were very helpful and accomodating.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

No hay suficiente información en las reseñas.

Reseñas de huéspedes relacionadas

10

sharon

25 ago 2024

·

Se alojó 6 noches

Hotel and room very clean with daily service which was great. Breakfast was included which was very adequate. Pool area big and was able to swim laps. Daily newspaper was available in the lobby. Small kitchenette was great to have though would have been good to have some written instructions for microwave. Convenience to major shopping was wonderful and there was a walkover bridge from the hotel right into a mall - very nice when raining.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	227 US$
febrero	233 US$
marzo	247 US$
abril	227 US$
mayo	233 US$
junio	231 US$
julio	275 US$
agosto	281 US$
septiembre	264 US$
octubre	337 US$
noviembre	274 US$
diciembre	304 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $466
18 $323	19 $285	20 $310	21 $355	22 $358	23 $352	24 $274
25 $251	26 $249	27 $249	28 $319	29 $586	30 $250	31 $265

DO	LU	MA	MI	JU	VI	SA
1 $271	2 $249	3 $249	4 $249	5 $271	6 $249	7 $261
8 $249	9 $271	10 $271	11 $250	12 $249	13 $271	14 $269
15 $271	16 $249	17 $249	18 $271	19 $249	20 $271	21 $261
22 $271	23 $251	24 $251	25 $271	26 $251	27 $251	28 $271
29 $271	30 $251

Ascott Orchard Singapore

Precios para Ascott Orchard Singapore

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Suite, 2 habitaciones (Soho)

Estudio (Murano)

Suite Premier, 2 habitaciones

Suite estudio ejecutiva

Suite Deluxe, 1 habitación

Suite, 1 habitación (Pierre)

Suite Premier, 1 habitación

Suite estudio Premier

Reseñas de los huéspedes sobre Ascott Orchard Singapore

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio