Hotel AWA

I stayed at the AWA for three wonderful nights! The staff was very attentive and kind, the rooms were perfect, and the food was really good. I had a very intense 90 minute deep tissue massage, and the other spa facilities were nice as well. I also did a kayak excursion, which was very well organized. Overall, a five-star stay - I just wish I stayed longer

The location is ideal, the rooms are quite incredible and importantly the staff are first class.

staff was amazing. room was great, the only thing is that they list their superior room as having a balcony and it does not,

I put a note of 4, not 5… Because I stopped twice at this hôtel during my stay. First time was excellent, I met the manager. Second time 5 days after, was ok… Spa need some improvement and clean the steam room… the hot tub was not working… and may be change the girl there, slamming doors while you are trying to relax. A little disappointed about that…

No tienen room service 24 horas. Aparte el desayuno lo llevan solo hasta laa 09:00 a la habitacion. El personal que atiede en restaurant es informal, tratandote de tu, le pregunte sobre un plato y dijo "no cacho" etc. Y vocabulario juvenil no apto para atencion