Palms Waikiki #412

I highly recommend the property it was a in a great location to shops food and beach. All walking distance. Only thing i didnt like w this Air bnb is they dont offer a parking space w the unit. And u have to pay 41 dollars a day to park. And street parking is limited 2 blocks away. Other than that the room was excellent to stay in. U have all amenities to the hotel. Highly recommend and kid friendly and rooms are very quiet. Also views of ocean and mountains so relaxing on the balcony.... 5 stars...

We stayed Dec. 4-14 and enjoyed our comfortable accommodations. Location was excellent, and our 9 nights affordable. Our room was a little dated, but clean, and beds very comfortable. Our room overlooked Ala Moana and the pool and had partial ocean views. You could hear traffic at times, but it didn't bother us much. Small tub/shower, but good pressure. We also appreciated the affordable laundry facility. We would definately stay here again.

チェックイン以降、タオル交換なし、部屋の掃除もなし、に驚いたが、館内にランドリーはあったし、室内に掃除機が置かれていたので問題はなかった。室内は広く、快適だった。電子レンジが置かれていて便利だった。

Pro -Location to to walk to the beach, Hilton, Waikiki shopping, grocery store -Carport provided at no extra cost and we were able to drive in and out freely -Short drive to the Ala Moana Mall and Target -Great view of the ocean and Diamond Head -Free water refill in lobby -Free wifi -Smart TV in the room for Netflix and YouTube ap -Owner very responsive via text -Refrigerator, microwave, plates and utensils were provided -Room was only 4 doors down from the elevator; no noise from the elevator was heard Con -Coffee maker in room; no coffee provided -Smell in bathroom -Leak under bathroom sink -If additional towels needed on top of the 4 bathroom towels provided and 2 beach towels, you are required to wash them on floor 3 -1 of 3 elevators was out our entire stay so getting up and down took forever -Ice machine on the 10th floor; we were on the 11th floor and needed to take the stairs or wait 5 min for the elevator to arrive. -Room should be inspected prior to arrival; bathroom curtains had mold and needed to be replaced and extra blanket provided needed to be washed (didn't smell fresh at all) -Front desk treated us as if we were different because we booked via VRBO vs directly with the Hotel. We had an umbrella delivered to the hotel while we were out but they didn't want to hold it at the front desk because we were not direct clients of the hotel. (Weird) My daughter also asked if she can get beach towels at the front desk, but they were rude in their response. She was not aware at the time we were provided only 1 set of beach towels in the room. -Only deadbolt lock on the door. Wish there was the extra door guard on the door for peace of mind when sleeping. It was only my daughter and I staying in the room and it didn't feel to safe.

Upon arrival, we checked in with ease. We paid for parking and headed up to the garage. It is TIGHT, managing getting around is very precise. We found our room, it is older… and small, but we didn’t spend much time in the room during the day. The beds were comfortable, but it had not been thoroughly cleaned from the guest before us. There was a lot of women’s hair in the shower… halfway through our trip we got a phone call while we were out that maintenance needed to access our room because of a water leak in the room above us. When we returned, they had left the unit dirty and thrown our towels away. When we checked in we were only given 6 towels for a week long stay… we tried to ask for more and were told it was our responsibility to wash our towels/linens if we needed more. I have used Vrbo numerous times and never had this issue. We were given 1 toilet paper roll refill… and had to go out and purchase more for our stay as well. We found this to be very weird. When I messaged the owner about our towel issue after the leak it took over 14 hours to get a response. The next day we finally made contact with him and he sent someone over to replenish our towels. He also gave us beach towels for the trouble. We were greatly appreciative. The unit is in a great location, right across the road from the Hilton Village. My kids swam numerous times in the lagoon and we were able to watch the fireworks on Friday with ease. The elevators are SLOW. All in all it was a good stay.

The only thing was that the parking was a little tight compared to other garages but overall no complaints. Everything went smoothly and was very efficient. I would definitely stay again.

Excellent location, good amenities, comfy bed, great AC, and nice and helpful staff. Recommended.

I am sooo against reviews to be honest or any negativity but I have to let others know before booking…I was so excited for my first time in Hawaii as it was on my bucket list….other than walking a lot the worst thing about my my trip was my room…nothing was cleaned…fridge stunk and the sink was dirty… there is mold in the shower there was kids stickers on the dressers and tags inside of it the floor looked like it hasn’t been moped In years…there was zip ties holding the ENTIRE rod and curtain up along the whole sliding glass door…but you wanted to keep that shut because the door is broke and has a huge hole bottom right corner no matter what was you try and close the door…there were rips all in the sheets and curtains like beauty and the beast movie lol there was a leak in the ceiling(which I told them about)…..when I tell you it doesn’t look anything like the pictures please believe me….i wish I would’ve saved my money and paid more for a decent at least room not to mention the side of the door was cracked so it looks like people have broken in before.

We stayed Dec. 4-14 and enjoyed our comfortable accommodations. Location was excellent, and our 9 nights affordable. Our room was a little dated, but clean, and beds very comfortable. Our room overlooked Ala Moana and the pool and had partial ocean views. You could hear traffic at times, but it didn't bother us much. Small tub/shower, but good pressure. We also appreciated the affordable laundry facility. We would definately stay here again.

This place is very clean and is a great location. Staff and property managers all very friendly and helpful. Definitely recommend and will stay here again on our next trip. Mahalo!

I thought i was getting a hotel, i showed up to find out it was a time share. The staff was unfriendly, 4 coffee pods 4 7 nights and 8 days. We had to go buy bathroom cleaner, becouse my wife thought we would get athlete foot from the shower. The air filter was so dirty and gross. Looked like it had never been cleaned. Because it was a time share there was no service clean towels... I would pay more and stay somewhere else. NEVER STAY HERE!

Pro -Location to to walk to the beach, Hilton, Waikiki shopping, grocery store -Carport provided at no extra cost and we were able to drive in and out freely -Short drive to the Ala Moana Mall and Target -Great view of the ocean and Diamond Head -Free water refill in lobby -Free wifi -Smart TV in the room for Netflix and YouTube ap -Owner very responsive via text -Refrigerator, microwave, plates and utensils were provided -Room was only 4 doors down from the elevator; no noise from the elevator was heard Con -Coffee maker in room; no coffee provided -Smell in bathroom -Leak under bathroom sink -If additional towels needed on top of the 4 bathroom towels provided and 2 beach towels, you are required to wash them on floor 3 -1 of 3 elevators was out our entire stay so getting up and down took forever -Ice machine on the 10th floor; we were on the 11th floor and needed to take the stairs or wait 5 min for the elevator to arrive. -Room should be inspected prior to arrival; bathroom curtains had mold and needed to be replaced and extra blanket provided needed to be washed (didn't smell fresh at all) -Front desk treated us as if we were different because we booked via VRBO vs directly with the Hotel. We had an umbrella delivered to the hotel while we were out but they didn't want to hold it at the front desk because we were not direct clients of the hotel. (Weird) My daughter also asked if she can get beach towels at the front desk, but they were rude in their response. She was not aware at the time we were provided only 1 set of beach towels in the room. -Only deadbolt lock on the door. Wish there was the extra door guard on the door for peace of mind when sleeping. It was only my daughter and I staying in the room and it didn't feel to safe.

Very comfortable, clean and inviting. Unit 507 was just the right size for us. Only problem was there was no hangers in the small closet, so it was hard to hang up any clothes. We enjoyed the balcony with 2 chairs and small table. Having coffee out there in the morning was very nice. Would have like to have a keurig coffee machine, but we made it anyway .

Older property. Pillows smelled of mildew. Room had smell. Bathroom had rust spot on floor from plumbing.

Room was clean, and air conditioning was effective. Staff friendly. We stayed at this AB&B for 2 weeks…we needed to request more towels, and ran out of toilet paper. Safe wasn’t working when we got there, but it was fixed in the first 24 hours.

Upon arrival, we checked in with ease. We paid for parking and headed up to the garage. It is TIGHT, managing getting around is very precise. We found our room, it is older… and small, but we didn’t spend much time in the room during the day. The beds were comfortable, but it had not been thoroughly cleaned from the guest before us. There was a lot of women’s hair in the shower… halfway through our trip we got a phone call while we were out that maintenance needed to access our room because of a water leak in the room above us. When we returned, they had left the unit dirty and thrown our towels away. When we checked in we were only given 6 towels for a week long stay… we tried to ask for more and were told it was our responsibility to wash our towels/linens if we needed more. I have used Vrbo numerous times and never had this issue. We were given 1 toilet paper roll refill… and had to go out and purchase more for our stay as well. We found this to be very weird. When I messaged the owner about our towel issue after the leak it took over 14 hours to get a response. The next day we finally made contact with him and he sent someone over to replenish our towels. He also gave us beach towels for the trouble. We were greatly appreciative. The unit is in a great location, right across the road from the Hilton Village. My kids swam numerous times in the lagoon and we were able to watch the fireworks on Friday with ease. The elevators are SLOW. All in all it was a good stay.

ホテルは古いですが、歩いてアラモアナscに徒歩圏で非常に満足です。 ただエアビーの予約とはエクスペディアからインフォメーションがなかったのでフロントで聞いてびっくりしました。改善点だと思います。ルームクリーニング、タオル交換は無しでしたがかえってゆっくりできました。チェックインもすぐに出来て、お部屋も綺麗でした。結果良かったです。

I highly recommend the property it was a in a great location to shops food and beach. All walking distance. Only thing i didnt like w this Air bnb is they dont offer a parking space w the unit. And u have to pay 41 dollars a day to park. And street parking is limited 2 blocks away. Other than that the room was excellent to stay in. U have all amenities to the hotel. Highly recommend and kid friendly and rooms are very quiet. Also views of ocean and mountains so relaxing on the balcony.... 5 stars...

We stayed Dec. 4-14 and enjoyed our comfortable accommodations. Location was excellent, and our 9 nights affordable. Our room was a little dated, but clean, and beds very comfortable. Our room overlooked Ala Moana and the pool and had partial ocean views. You could hear traffic at times, but it didn't bother us much. Small tub/shower, but good pressure. We also appreciated the affordable laundry facility. We would definately stay here again.

Pro -Location to to walk to the beach, Hilton, Waikiki shopping, grocery store -Carport provided at no extra cost and we were able to drive in and out freely -Short drive to the Ala Moana Mall and Target -Great view of the ocean and Diamond Head -Free water refill in lobby -Free wifi -Smart TV in the room for Netflix and YouTube ap -Owner very responsive via text -Refrigerator, microwave, plates and utensils were provided -Room was only 4 doors down from the elevator; no noise from the elevator was heard Con -Coffee maker in room; no coffee provided -Smell in bathroom -Leak under bathroom sink -If additional towels needed on top of the 4 bathroom towels provided and 2 beach towels, you are required to wash them on floor 3 -1 of 3 elevators was out our entire stay so getting up and down took forever -Ice machine on the 10th floor; we were on the 11th floor and needed to take the stairs or wait 5 min for the elevator to arrive. -Room should be inspected prior to arrival; bathroom curtains had mold and needed to be replaced and extra blanket provided needed to be washed (didn't smell fresh at all) -Front desk treated us as if we were different because we booked via VRBO vs directly with the Hotel. We had an umbrella delivered to the hotel while we were out but they didn't want to hold it at the front desk because we were not direct clients of the hotel. (Weird) My daughter also asked if she can get beach towels at the front desk, but they were rude in their response. She was not aware at the time we were provided only 1 set of beach towels in the room. -Only deadbolt lock on the door. Wish there was the extra door guard on the door for peace of mind when sleeping. It was only my daughter and I staying in the room and it didn't feel to safe.

Very comfortable, clean and inviting. Unit 507 was just the right size for us. Only problem was there was no hangers in the small closet, so it was hard to hang up any clothes. We enjoyed the balcony with 2 chairs and small table. Having coffee out there in the morning was very nice. Would have like to have a keurig coffee machine, but we made it anyway .

Older property. Pillows smelled of mildew. Room had smell. Bathroom had rust spot on floor from plumbing.

Room was in a great location to get to things in Waikiki. We rented a car through Turo twice and pickups were close. Room is a little dated but fair. Not much of a kitchen if you are considering making meals.

Upon arrival, we checked in with ease. We paid for parking and headed up to the garage. It is TIGHT, managing getting around is very precise. We found our room, it is older… and small, but we didn’t spend much time in the room during the day. The beds were comfortable, but it had not been thoroughly cleaned from the guest before us. There was a lot of women’s hair in the shower… halfway through our trip we got a phone call while we were out that maintenance needed to access our room because of a water leak in the room above us. When we returned, they had left the unit dirty and thrown our towels away. When we checked in we were only given 6 towels for a week long stay… we tried to ask for more and were told it was our responsibility to wash our towels/linens if we needed more. I have used Vrbo numerous times and never had this issue. We were given 1 toilet paper roll refill… and had to go out and purchase more for our stay as well. We found this to be very weird. When I messaged the owner about our towel issue after the leak it took over 14 hours to get a response. The next day we finally made contact with him and he sent someone over to replenish our towels. He also gave us beach towels for the trouble. We were greatly appreciative. The unit is in a great location, right across the road from the Hilton Village. My kids swam numerous times in the lagoon and we were able to watch the fireworks on Friday with ease. The elevators are SLOW. All in all it was a good stay.

Excellent location, good amenities, comfy bed, great AC, and nice and helpful staff. Recommended.

Overall a nice stay. The room was of a nice size and sufficiently appointed. Check-in was easy enough of a process. Although it was a private unit within the larger hotel complex, in only a few circumstances would this be noticed. Location wise, I felt as though it was convenient for my needs. Good water pressure, firm bed.

It was our first time to Hawaii! The location was great as it was a short walk to the Beach. Room had fantastic view of Diamond Head the ocean & Fort DeRussy Park. The only complaint was the room faced a very busy road so it was fairly loud at night.

This place is very clean and is a great location. Staff and property managers all very friendly and helpful. Definitely recommend and will stay here again on our next trip. Mahalo!

I thought i was getting a hotel, i showed up to find out it was a time share. The staff was unfriendly, 4 coffee pods 4 7 nights and 8 days. We had to go buy bathroom cleaner, becouse my wife thought we would get athlete foot from the shower. The air filter was so dirty and gross. Looked like it had never been cleaned. Because it was a time share there was no service clean towels... I would pay more and stay somewhere else. NEVER STAY HERE!

Overall the stay was pleasant, but be warn you will probably not receive what you are booking. The online description is very deceiving. We thought we were booking a two bed room but when we arrived it was only one bed an a futon. No where on the description where it said the room only has one bed. When we contacted property management, they informed us there was nothing they can do and that the beds were only a suggestion/request. Our party was very frustrated that we only had one bed to share. If that was the case we would have booked at a different hotel. In addition the room is managed by a third party, making it very inconvenient if any questions arose.

very disappointed in this property. old rooms balcony door would not open and i had to leave this place because of that. no refund was provided for the full stay just the number of days not used. a unit that was flawed should deserve a full refund. the repair took long. difficult to get quick response from mark

Pro -Location to to walk to the beach, Hilton, Waikiki shopping, grocery store -Carport provided at no extra cost and we were able to drive in and out freely -Short drive to the Ala Moana Mall and Target -Great view of the ocean and Diamond Head -Free water refill in lobby -Free wifi -Smart TV in the room for Netflix and YouTube ap -Owner very responsive via text -Refrigerator, microwave, plates and utensils were provided -Room was only 4 doors down from the elevator; no noise from the elevator was heard Con -Coffee maker in room; no coffee provided -Smell in bathroom -Leak under bathroom sink -If additional towels needed on top of the 4 bathroom towels provided and 2 beach towels, you are required to wash them on floor 3 -1 of 3 elevators was out our entire stay so getting up and down took forever -Ice machine on the 10th floor; we were on the 11th floor and needed to take the stairs or wait 5 min for the elevator to arrive. -Room should be inspected prior to arrival; bathroom curtains had mold and needed to be replaced and extra blanket provided needed to be washed (didn't smell fresh at all) -Front desk treated us as if we were different because we booked via VRBO vs directly with the Hotel. We had an umbrella delivered to the hotel while we were out but they didn't want to hold it at the front desk because we were not direct clients of the hotel. (Weird) My daughter also asked if she can get beach towels at the front desk, but they were rude in their response. She was not aware at the time we were provided only 1 set of beach towels in the room. -Only deadbolt lock on the door. Wish there was the extra door guard on the door for peace of mind when sleeping. It was only my daughter and I staying in the room and it didn't feel to safe.

Room was clean, and air conditioning was effective. Staff friendly. We stayed at this AB&B for 2 weeks…we needed to request more towels, and ran out of toilet paper. Safe wasn’t working when we got there, but it was fixed in the first 24 hours.

Upon arrival, we checked in with ease. We paid for parking and headed up to the garage. It is TIGHT, managing getting around is very precise. We found our room, it is older… and small, but we didn’t spend much time in the room during the day. The beds were comfortable, but it had not been thoroughly cleaned from the guest before us. There was a lot of women’s hair in the shower… halfway through our trip we got a phone call while we were out that maintenance needed to access our room because of a water leak in the room above us. When we returned, they had left the unit dirty and thrown our towels away. When we checked in we were only given 6 towels for a week long stay… we tried to ask for more and were told it was our responsibility to wash our towels/linens if we needed more. I have used Vrbo numerous times and never had this issue. We were given 1 toilet paper roll refill… and had to go out and purchase more for our stay as well. We found this to be very weird. When I messaged the owner about our towel issue after the leak it took over 14 hours to get a response. The next day we finally made contact with him and he sent someone over to replenish our towels. He also gave us beach towels for the trouble. We were greatly appreciative. The unit is in a great location, right across the road from the Hilton Village. My kids swam numerous times in the lagoon and we were able to watch the fireworks on Friday with ease. The elevators are SLOW. All in all it was a good stay.

ホテルは古いですが、歩いてアラモアナscに徒歩圏で非常に満足です。 ただエアビーの予約とはエクスペディアからインフォメーションがなかったのでフロントで聞いてびっくりしました。改善点だと思います。ルームクリーニング、タオル交換は無しでしたがかえってゆっくりできました。チェックインもすぐに出来て、お部屋も綺麗でした。結果良かったです。

Overall a nice stay. The room was of a nice size and sufficiently appointed. Check-in was easy enough of a process. Although it was a private unit within the larger hotel complex, in only a few circumstances would this be noticed. Location wise, I felt as though it was convenient for my needs. Good water pressure, firm bed.

I would advise patrons to book directly with Aqua Palms and NOT Castle Vacations. I incurred an absurd key service charge of $36 for locking myself out of my room and to have the front desk code me a new key to get back in. This policy does not apply to guests who book through the Aqua Palms. The customer service experience also seemed to be indifferent towards the comfort and convenience of my stay, as the staff told me to take up any issues with the 3rd-party Air B&B vendor who manages the unit I stayed in. I would not book via this vendor again.

I highly recommend the property it was a in a great location to shops food and beach. All walking distance. Only thing i didnt like w this Air bnb is they dont offer a parking space w the unit. And u have to pay 41 dollars a day to park. And street parking is limited 2 blocks away. Other than that the room was excellent to stay in. U have all amenities to the hotel. Highly recommend and kid friendly and rooms are very quiet. Also views of ocean and mountains so relaxing on the balcony.... 5 stars...

We stayed Dec. 4-14 and enjoyed our comfortable accommodations. Location was excellent, and our 9 nights affordable. Our room was a little dated, but clean, and beds very comfortable. Our room overlooked Ala Moana and the pool and had partial ocean views. You could hear traffic at times, but it didn't bother us much. Small tub/shower, but good pressure. We also appreciated the affordable laundry facility. We would definately stay here again.

Great location

Great place to stay, very central.

Room was in a great location to get to things in Waikiki. We rented a car through Turo twice and pickups were close. Room is a little dated but fair. Not much of a kitchen if you are considering making meals.

近くに大きめのABC storeがあったのは、便利でよかったです。ワイキキビーチまでは、大きな公園を越えなければならないので、夜にワイキキからホテルに帰るのは怖かったです。

Great location for visiting the beach and Honolulu sites

ホテルは古いですが、歩いてアラモアナscに徒歩圏で非常に満足です。 ただエアビーの予約とはエクスペディアからインフォメーションがなかったのでフロントで聞いてびっくりしました。改善点だと思います。ルームクリーニング、タオル交換は無しでしたがかえってゆっくりできました。チェックインもすぐに出来て、お部屋も綺麗でした。結果良かったです。

Overall a nice stay. The room was of a nice size and sufficiently appointed. Check-in was easy enough of a process. Although it was a private unit within the larger hotel complex, in only a few circumstances would this be noticed. Location wise, I felt as though it was convenient for my needs. Good water pressure, firm bed.

It was our first time to Hawaii! The location was great as it was a short walk to the Beach. Room had fantastic view of Diamond Head the ocean & Fort DeRussy Park. The only complaint was the room faced a very busy road so it was fairly loud at night.