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Hyatt Place Santa Cruz

220 $US

/nuit

Moyenne pour septembre

Hyatt Place Santa Cruz - Image 1

Hyatt Place Santa Cruz - Chambre

Hyatt Place Santa Cruz - Chambre

Hyatt Place Santa Cruz - Vue de la chambre

Hyatt Place Santa Cruz - Réception

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220 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Hyatt Place Santa Cruz, les prix par nuit s'élèvent en moyenne à 131 $US pendant le mois le moins cher (janvier) et à 288 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.

Prix moyen par nuit à Hyatt Place Santa Cruz selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	131 $US
février	167 $US
mars	196 $US
avril	209 $US
mai	202 $US
juin	257 $US
juillet	288 $US
août	265 $US
septembre	220 $US
octobre	175 $US
novembre	161 $US
décembre	134 $US

Le plus cher : juillet (env. 288 $US)

Le moins cher : janvier (env. 131 $US)

À propos de cet établissement

Si pour vous, le plaisir passe avant tout, n'hésitez pas à profiter des infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un bain à remous et un centre de fitness. Cet hôtel propose également l'accès...

Équipements

Si pour vous, le plaisir passe avant tout, n'hésitez pas à profiter des infrastructures de loisirs de l'hébergement qui incluent notamment une piscine extérieure, un bain à remous et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit et une salle de banquet.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, une réception ouverte 24 h/24 et une consigne à bagages. Si vous devez organiser une réunion à Santa Cruz, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 232 mètres carrés et comprenant un espace de conférence et une salle de réunion. Un parking aux horaires limités est disponible dans l'enceinte de l'hébergement.

Repas

L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet gratuit est servi tous les jours.

Chambres

Les 106 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent une douche et des articles de toilette de luxe. Les équipements et services offerts par l'hébergement comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un bureau. Le service d'entretien est assuré tous les jours.

Emplacement

En choisissant Hyatt Place Santa Cruz, vous profiterez d'un séjour à Santa Cruz (Quartier Westside de Santa Cruz), à moins de 5 minutes en voiture de Santa Cruz Beach Boardwalk et Baie de Monterey. Cet hôtel se trouve à 9,4 km de Capitola Beach et à 5,1 km de University of California Santa Cruz.

À proximité

Ocean Street(0.1 miles)
Musée d'Art et d'Histoire de Santa Cruz(0.2 miles)
Pacific Garden Mall(0.6 miles)
Pacific Avenue(0.6 miles)
Santa Cruz Beach Boardwalk(0.6 miles)
Sky Glider(0.7 miles)
Plage de Santa Cruz Main Beach(0.7 miles)
Boardwalk Bowl(0.7 miles)
Cocoanut Grove(0.8 miles)
Parc d'État historique de Santa Cruz Mission(0.8 miles)
Monterey Bay National Marine Sanctuary Exploration Center(0.8 miles)
Williams-Reynolds House(0.8 miles)
Plage de Seabright Beach(0.8 miles)
Quai de Santa Cruz(0.9 miles)
Cowell's Beach(0.9 miles)
Watsonville, CA (WVI-Aéroport municipal de Watsonville)(16.1 miles)
Aéroport international Norman Y. Mineta San Jose (SJC)(34.5 miles)
Aéroport de Péninsule de Monterey (MRY)(41 miles)
Aéroport municipal de Salinas (SNS)(38.5 miles)

Parking
Piscine
Chambres non-fumeurs
Service de voiturier
Nettoyage à sec
Ménage

Emplacement

407 Broadway Ave, Lower Ocean, Santa Cruz, Californie, États-Unis d’Amérique

Ocean Street (0.1 miles)

Musée d'Art et d'Histoire de Santa Cruz (0.2 miles)

Pacific Garden Mall (0.6 miles)

Pacific Avenue (0.6 miles)

Santa Cruz Beach Boardwalk (0.6 miles)

Sky Glider (0.7 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs

8.7

Fabuleux

Basé sur 1 004 avis vérifiés

Qui séjourne ici ?

Affaires

17%

Couples

36%

Familles

35%

Groupes

10%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Hyatt Place Santa Cruz, les clients apprécient fréquemment les chambres spacieuses et propres, ainsi que le personnel accueillant, et son emplacement pratique près de la promenade, tout en signalant des inconvénients récurrents tels que le stationnement payant uniquement avec voiturier, le bruit occasionnel et une expérience mitigée en matière de petit-déjeuner et de restauration sur place.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Hyatt Place Santa Cruz, les clients apprécient fréquemment les chambres spacieuses et propres, ainsi que le personnel accueillant, et son emplacement pratique près de la promenade, tout en signalant des inconvénients récurrents tels que le stationnement payant uniquement avec voiturier, le bruit occasionnel et une expérience mitigée en matière de petit-déjeuner et de restauration sur place.

La piscine et le jacuzzi sont populaires, mais peuvent être fréquentés, les produits chimiques parfois trop forts, et quelques problèmes d'entretien ont été signalés ; les foyers nécessitent des frais de location. Parmi les inconvénients courants dans les chambres, on trouve un climatiseur bruyant, des fonctionnalités TV limitées et l'absence de micro-ondes. Plusieurs clients ont signalé un enregistrement lent ou compliqué, un suivi incohérent et des erreurs occasionnelles de facturation ou d'attribution de chambres. Dans l'ensemble, attendez-vous à une base pratique dans un endroit idéal à proximité des attractions de Santa Cruz.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine et le jacuzzi sont appréciés, avec une salle de sport convenable ; cependant, le bar est limité (bière/vin), les foyers sont payants et le stationnement est uniquement en voiturier avec des frais. Certains clients ont noté une forte odeur de chlore ou des pannes occasionnelles du spa.

Avis de voyageur à ce sujet

10

Dinuka

18 mai 2024

·

A séjourné 4 nuits

Sraff was superb and attentive. Breakfast had some good options, nit just continental. Fitness center is 24 hours. Very clean. No bath tubs in the bathrooms.

Sraff was superb and attentive. Breakfast had some good options, nit just continental. Fitness center is 24 hours. Very clean. No bath tubs in the bathrooms.

10

Joyce

26 sept. 2024

·

A séjourné 2 nuits

Great place to stay with clean and spacious rooms. Love the gym and pool area. Breakfast is not bad with a lot of options. Only negative is the fee for parking. Also it’s not a great area to walk around after dark.

Great place to stay with clean and spacious rooms. Love the gym and pool area. Breakfast is not bad with a lot of options. Only negative is the fee for parking. Also it’s not a great area to walk around after dark.

10

Karen

24 sept. 2024

·

A séjourné 2 nuits

Very comfortable room and bed; very helpful staff; great breakfast. The only thing is, be aware there is ONLY valet parking, for an extra $18 per day (not counting tip for valet of course). No self parking.

Very comfortable room and bed; very helpful staff; great breakfast. The only thing is, be aware there is ONLY valet parking, for an extra $18 per day (not counting tip for valet of course). No self parking.

8

Stacy

26 déc. 2022

·

A séjourné 2 nuits

The room is spacious and comfortable. The hot tub heater broke on our second night which was a real bummer since that was a feature that motivated our choice. The staff was super nice across the board. We didn't have time to use the gym but it was fairly nice beyond the major ceiling leak they were dealing with. A large bucket and towels were on the floor under it. Since we were there two days before Christmas, I imagine it was difficult to get repairs done quickly. The hotel is beautifully decorated and the breakfast is a really nice feature to offset the fact that there are no parking options beyond valet- unless you want to brave parking in the nearby neighborhood. We were woken up each morning by extremely noisy garbage trucks, so in the future, I might ask for an interior facing room rather than street. However, our view of the boardwalk and sunrise/sunsets was quite lovely. I could hear someone snoring during the night- not sure if it was someone on the other side of us or below. It wasn't outrageously loud, but noticeable when one is not sleeping deeply. Overall, I would definitely go back. The location was ideal to walk to town or the beach.

The room is spacious and comfortable. The hot tub heater broke on our second night which was a real bummer since that was a feature that motivated our choice. The staff was super nice across the board. We didn't have time to use the gym but it was fairly nice beyond the major ceiling leak they were dealing with. A large bucket and towels were on the floor under it. Since we were there two days before Christmas, I imagine it was difficult to get repairs done quickly. The hotel is beautifully decorated and the breakfast is a really nice feature to offset the fact that there are no parking options beyond valet- unless you want to brave parking in the nearby neighborhood. We were woken up each morning by extremely noisy garbage trucks, so in the future, I might ask for an interior facing room rather than street. However, our view of the boardwalk and sunrise/sunsets was quite lovely. I could hear someone snoring during the night- not sure if it was someone on the other side of us or below. It wasn't outrageously loud, but noticeable when one is not sleeping deeply. Overall, I would definitely go back. The location was ideal to walk to town or the beach.

10

Mahea

6 juin 2025

·

A séjourné 2 nuits

Loved the space. Breakfast was delicious Pool and hot tub were nice. Fireside marshmallow making was yummy (but beware you have to pay $30 for 1 hour… that felt steep… likely wouldn’t do that again… took away 1 star for that and the fact I bought my own materials because they ran out. Seemed like it would’ve been free for that reason). The shower was clogged but they fixed it right away. Driving distance to great food and the boardwalk. Great place for business or for families.

Loved the space. Breakfast was delicious Pool and hot tub were nice. Fireside marshmallow making was yummy (but beware you have to pay $30 for 1 hour… that felt steep… likely wouldn’t do that again… took away 1 star for that and the fact I bought my own materials because they ran out. Seemed like it would’ve been free for that reason). The shower was clogged but they fixed it right away. Driving distance to great food and the boardwalk. Great place for business or for families.

8

Maxine

23 août 2024

·

A séjourné 3 nuits

We were told in order to use the fireplace, we had to rent it!

We were told in order to use the fireplace, we had to rent it!

10

Frederico

22 juin 2025

·

A séjourné 2 nuits

very new hotel has great pool area and fireplace area great breakfast area and food Staff was excellent only downside was valet parking which worked fine!!

very new hotel has great pool area and fireplace area great breakfast area and food Staff was excellent only downside was valet parking which worked fine!!

10

Adria

13 juil. 2024

·

A séjourné 2 nuits

Fun, family friendly hotel with nice sized rooms, good breakfast and central location to the boardwalk and downtown. Responsive, pleasant staff. My kids enjoyed the pool and hot tub, although they were too crowded for me to enjoy (both seemed a bit small for the number of people utilizing them) and the "bar" is more of a counter with beer and wine only. Overall, we all enjoyed the stay and would recommend and return. Be sure to bring plenty of cash to tip for the valet parking.

Fun, family friendly hotel with nice sized rooms, good breakfast and central location to the boardwalk and downtown. Responsive, pleasant staff. My kids enjoyed the pool and hot tub, although they were too crowded for me to enjoy (both seemed a bit small for the number of people utilizing them) and the "bar" is more of a counter with beer and wine only. Overall, we all enjoyed the stay and would recommend and return. Be sure to bring plenty of cash to tip for the valet parking.

10

Nathan

6 nov. 2025

·

A séjourné 3 nuits

The breakfast is so delicious. My partner and I absolutely love staying here. Whenever we're in Santa Cruz, we always choose to stay here. The hot tub and pool are enjoyable. The valet workers are so friendly, especially Derek.

The breakfast is so delicious. My partner and I absolutely love staying here. Whenever we're in Santa Cruz, we always choose to stay here. The hot tub and pool are enjoyable. The valet workers are so friendly, especially Derek.

10

Jennifer

14 août 2025

·

A séjourné 3 nuits

We had a great stay! The staff was amazing and friendly 😁 we loved how clean the carpets are kept and loved cleaning staff coming to tidy up every day. The pool was a great temperature and the hot tub was nice! We loved it here and definitely recommend!

We had a great stay! The staff was amazing and friendly 😁 we loved how clean the carpets are kept and loved cleaning staff coming to tidy up every day. The pool was a great temperature and the hot tub was nice! We loved it here and definitely recommend!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent fréquemment la propriété et les chambres comme très propres. Un petit nombre de personnes ont signalé de graves lacunes, telles que des parasites, de la moisissure ou un manque de nettoyage.

Avis de voyageur à ce sujet

10

Huberth

1 déc. 2024

·

A séjourné 2 nuits

Clean and spacious rooms. Property is well kept, and the staff was friendly.

Clean and spacious rooms. Property is well kept, and the staff was friendly.

2

Andres

21 août 2025

·

A séjourné 1 nuit

When me and my girlfriend stayed the night in the hotel room we woke up to having red spots on ours body's and we didn’t think nothing of it till a few days later when the the red dots grew into bigger pimples the doctors said they were bedbugs bites. Please do better in cleaning

When me and my girlfriend stayed the night in the hotel room we woke up to having red spots on ours body's and we didn’t think nothing of it till a few days later when the the red dots grew into bigger pimples the doctors said they were bedbugs bites. Please do better in cleaning

10

Nathan

15 avr. 2025

·

A séjourné 2 nuits

Clean. Very friendly and helpful staff

Clean. Very friendly and helpful staff

10

Victoria

27 nov. 2025

·

A séjourné 2 nuits

Beautiful room, very clean and spacious. Comfortable bed and couch. All the staff I encountered were very kind.

Beautiful room, very clean and spacious. Comfortable bed and couch. All the staff I encountered were very kind.

4

Michael

28 avr. 2025

·

A séjourné 1 nuit

Room was dark and musty and smelled of chlorine from the pool and musty smelling. Room had excessive noise from upstairs. Typical of Santa Cruz…. No good hotels

Room was dark and musty and smelled of chlorine from the pool and musty smelling. Room had excessive noise from upstairs. Typical of Santa Cruz…. No good hotels

2

Kerri

28 janv. 2024

·

A séjourné 2 nuits

Flooding in bathroom from shower inside wall. Black mold behind peeling wallpaper. Asked for assistance from front desk, they seemed unaffected regarding the buzz word “black mold”. Offered me 5,000 points to their reward program that I didn’t belong to and refunded my parking.

Flooding in bathroom from shower inside wall. Black mold behind peeling wallpaper. Asked for assistance from front desk, they seemed unaffected regarding the buzz word “black mold”. Offered me 5,000 points to their reward program that I didn’t belong to and refunded my parking.

6

Steve

4 janv. 2025

·

A séjourné 1 nuit

We walked into our hotel room, and the sink was full of would appear to be diarrhea. We immediately after smelling it, went downstairs and told the front desk in the upgraded our room to the nicest room in the hotel. Everything was great. The service was great, but it was very noisy. Cars are racing up and down the street garbage truck emptied a huge dumpster behind our window at 5 o’clock in the morning I would’ve rather stayed down by the beach.

We walked into our hotel room, and the sink was full of would appear to be diarrhea. We immediately after smelling it, went downstairs and told the front desk in the upgraded our room to the nicest room in the hotel. Everything was great. The service was great, but it was very noisy. Cars are racing up and down the street garbage truck emptied a huge dumpster behind our window at 5 o’clock in the morning I would’ve rather stayed down by the beach.

10

Sherman

16 nov. 2024

·

A séjourné 1 nuit

Great staff, clean and super nice!

Great staff, clean and super nice!

10

Donna

31 mars 2025

·

A séjourné 5 nuits

Very clean

Very clean

10

Jennifer

14 août 2025

·

A séjourné 3 nuits

We had a great stay! The staff was amazing and friendly 😁 we loved how clean the carpets are kept and loved cleaning staff coming to tidy up every day. The pool was a great temperature and the hot tub was nice! We loved it here and definitely recommend!

We had a great stay! The staff was amazing and friendly 😁 we loved how clean the carpets are kept and loved cleaning staff coming to tidy up every day. The pool was a great temperature and the hot tub was nice! We loved it here and definitely recommend!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont particulièrement spacieuses et confortables pour les familles. Les inconvénients courants comprennent les climatiseurs bruyants, les téléviseurs limités ou non connectés, l'absence de micro-ondes dans les chambres et le bruit provenant de la circulation, des piscines ou des portes des couloirs.

Avis de voyageur à ce sujet

8

James

27 juil. 2024

·

A séjourné 2 nuits

Everything was great except the sound proofing. One side you have to deal with passing traffic, the other side with screaming kids at the pool. I advise getting a room facing pool bc at least that closes @ 10pm.

Everything was great except the sound proofing. One side you have to deal with passing traffic, the other side with screaming kids at the pool. I advise getting a room facing pool bc at least that closes @ 10pm.

6

Andrea

14 août 2023

·

A séjourné 3 nuits

Nice hotel but rooms were very dark. The staff was fabulous thought which made my stay nice.

Nice hotel but rooms were very dark. The staff was fabulous thought which made my stay nice.

8

Shane

9 juil. 2025

·

A séjourné 1 nuit

Great breakfast, nice pool area, spacious room, friendly valet. Sofa bed was a bit uncomfortable and it was loud in the morning with doors constantly banging shut as we were near the staff service corridor.

Great breakfast, nice pool area, spacious room, friendly valet. Sofa bed was a bit uncomfortable and it was loud in the morning with doors constantly banging shut as we were near the staff service corridor.

8

EDWARD

28 mai 2025

·

A séjourné 2 nuits

overall good. the TV didnot work

overall good. the TV didnot work

10

Jean

25 sept. 2025

·

A séjourné 1 nuit

Room was spacious and clean. Front desk was helpful and attentive.

Room was spacious and clean. Front desk was helpful and attentive.

8

Bikramjit

27 mars 2025

·

A séjourné 2 nuits

Its was good but in 2025 didn’t expect a hyatt without smart tv . They have only direct tv No Netflix No hulu

Its was good but in 2025 didn’t expect a hyatt without smart tv . They have only direct tv No Netflix No hulu

8

Dane

4 août 2024

·

A séjourné 3 nuits

I was really surprised at how good value this place was. My only complaint is that there was a lot of road noise (we had a room on the third floor, at the side). No vending machines but a 2 minute walk will get you to 7-11 or Chevron for snacks. Would absolutely stay here again.

I was really surprised at how good value this place was. My only complaint is that there was a lot of road noise (we had a room on the third floor, at the side). No vending machines but a 2 minute walk will get you to 7-11 or Chevron for snacks. Would absolutely stay here again.

10

Melanie

26 nov. 2024

·

A séjourné 2 nuits

One of the most spacious rooms I've ever stayed in. Normally you would have to pay suite prices, but their regular King room, which included a sitting area with fold out couch and lots of floor space. Very clean and comfortable. The included breakfast was typical hotel fare, but a wide variety of options, and they seemed to try harder in presentation. Being a 10 minute walk from downtown Santa Cruz was very convenient. Would definitely stay here again.

One of the most spacious rooms I've ever stayed in. Normally you would have to pay suite prices, but their regular King room, which included a sitting area with fold out couch and lots of floor space. Very clean and comfortable. The included breakfast was typical hotel fare, but a wide variety of options, and they seemed to try harder in presentation. Being a 10 minute walk from downtown Santa Cruz was very convenient. Would definitely stay here again.

8

Sohee S.

28 juil. 2025

·

A séjourné 3 nuits

I picked this hotel due to the short car ride to Pasatiempo Golf course (about 10-15 min). My initial room was window overlooking to swimming pool which extremely loud as there were many people in pool area so I asked front desk for a new room and they were nice enough to accommodate and change room facing parking lot which was much more quiet. The room I had was quite spacious and it was a typical Hyatt place hotel room. Beds were comfortable enough and there was shampoo and conditioner and soap bar but no body lotion. The valet for parking cost more than expected but it was fine, valet guys were nice and cars came out pretty fast. Our room came with free breakfast which is basic continental breakfast food. There is a great Chinese restaurant next to hotel and we ate there twice. There is a 7-11 store across street where we bought some stuff. If you need groceries, there is a Whole Foods store which was 5 minute drive. One complaint I would say is that the AC unit was very loud when it auto turned on, it was like a rocket engine turning on so it woke me up during the night each time the AC turned on. Overall a good stay for 3 nights.

I picked this hotel due to the short car ride to Pasatiempo Golf course (about 10-15 min). My initial room was window overlooking to swimming pool which extremely loud as there were many people in pool area so I asked front desk for a new room and they were nice enough to accommodate and change room facing parking lot which was much more quiet. The room I had was quite spacious and it was a typical Hyatt place hotel room. Beds were comfortable enough and there was shampoo and conditioner and soap bar but no body lotion. The valet for parking cost more than expected but it was fine, valet guys were nice and cars came out pretty fast. Our room came with free breakfast which is basic continental breakfast food. There is a great Chinese restaurant next to hotel and we ate there twice. There is a 7-11 store across street where we bought some stuff. If you need groceries, there is a Whole Foods store which was 5 minute drive. One complaint I would say is that the AC unit was very loud when it auto turned on, it was like a rocket engine turning on so it woke me up during the night each time the AC turned on. Overall a good stay for 3 nights.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel, en particulier l'équipe de voituriers, est souvent salué pour son amabilité et son aide. Des plaintes récurrentes mentionnent un enregistrement lent ou confus, des erreurs de facturation ou d'attribution de chambres, et une réactivité inégale du service de gouvernance.

Avis de voyageur à ce sujet

10

Harry

8 août 2025

·

A séjourné 2 nuits

Everything from the friendly valet greeting to the time we left was awesome !!! Highly recommend staying here if your planning a trip to santa cruz .. location was right in the middle of all the activities we had planned ...

Everything from the friendly valet greeting to the time we left was awesome !!! Highly recommend staying here if your planning a trip to santa cruz .. location was right in the middle of all the activities we had planned ...

8

Kenneth

10 juin 2025

·

A séjourné 2 nuits

When checking in, the person at the front desk was very rude.

When checking in, the person at the front desk was very rude.

10

Richard

8 août 2025

·

A séjourné 2 nuits

Fantastic property, valets were great in fact all stagf were great.

Fantastic property, valets were great in fact all stagf were great.

10

Robert

22 janv. 2024

·

A séjourné 4 nuits

Easy valet parking

Easy valet parking

6

Orlando

26 juin 2024

·

A séjourné 2 nuits

Front desk gave me the wrong room number and when I got to the room they gave me I scared the lady who was in the room half to death. They gave me a bottle of wine instead of discounting my room to make up for it which I wasn’t too happy about.

Front desk gave me the wrong room number and when I got to the room they gave me I scared the lady who was in the room half to death. They gave me a bottle of wine instead of discounting my room to make up for it which I wasn’t too happy about.

2

Claudia

21 août 2025

·

A séjourné 1 nuit

Very disappointed with the check-in. We got there a little bit early for our check-in and of course we were told our room was not going to be ready until 3 PM. They were supposed to call us and let us know. We called at 3 o’clock and they said the room was not cleaned yet, to wait another half an hour. We contact the office again, but it was not ready yet. We never got a phone call. We ended up doing our activities around the area and at 11 PM our room was given. Nobody knew what happened, The food is not good at all, we got stomachache from it. Front desk is not friendly at all.

Very disappointed with the check-in. We got there a little bit early for our check-in and of course we were told our room was not going to be ready until 3 PM. They were supposed to call us and let us know. We called at 3 o’clock and they said the room was not cleaned yet, to wait another half an hour. We contact the office again, but it was not ready yet. We never got a phone call. We ended up doing our activities around the area and at 11 PM our room was given. Nobody knew what happened, The food is not good at all, we got stomachache from it. Front desk is not friendly at all.

2

MARK

7 févr. 2024

·

A séjourné 1 nuit

AVOID!! I reserved two rooms, checked in, got keys to 1 room, and awaited our friends we were meeting for the second room. When they arrived, they said we only had 1 room. I said we just checked in with two rooms and showed them my hotels.com reservation. After 30 minutes of discussion, they forced our friends to book a new room. The next day, they charged us a "no show" for the room that they wouldn't let our friends into, plus charged my friends. This is completely unacceptable and basically amounts to fraud. They said we would have to talk to hotels.com and refused to offer us any type of refund. Hotels.com to their credit called them, and supposedly within TWO MONTHS we can expect a refund from the hotel. So now I need to follow up with the hotel and check for refunds, etc. What a pain. This completely soured our stay. All this over their mistake. This is completely unacceptable. I spoke to several staff members who could have fixed this on the spot by refunding my friends, and they refused. Avoid this hotel.

AVOID!! I reserved two rooms, checked in, got keys to 1 room, and awaited our friends we were meeting for the second room. When they arrived, they said we only had 1 room. I said we just checked in with two rooms and showed them my hotels.com reservation. After 30 minutes of discussion, they forced our friends to book a new room. The next day, they charged us a "no show" for the room that they wouldn't let our friends into, plus charged my friends. This is completely unacceptable and basically amounts to fraud. They said we would have to talk to hotels.com and refused to offer us any type of refund. Hotels.com to their credit called them, and supposedly within TWO MONTHS we can expect a refund from the hotel. So now I need to follow up with the hotel and check for refunds, etc. What a pain. This completely soured our stay. All this over their mistake. This is completely unacceptable. I spoke to several staff members who could have fixed this on the spot by refunding my friends, and they refused. Avoid this hotel.

10

Sherman

16 nov. 2024

·

A séjourné 1 nuit

Great staff, clean and super nice!

Great staff, clean and super nice!

10

Cathryn

31 oct. 2024

·

A séjourné 1 nuit

I have stayed at various properties in Santa Cruz, but I always come back to the Hyatt. The quality, value, and location are outstanding. The staff are helpful and friendly. I appreciate having the breakfast buffet included in the price. The valets take good care of my car and are eager to help with luggage. I couldn’t ask for more.

I have stayed at various properties in Santa Cruz, but I always come back to the Hyatt. The quality, value, and location are outstanding. The staff are helpful and friendly. I appreciate having the breakfast buffet included in the price. The valets take good care of my car and are eager to help with luggage. I couldn’t ask for more.

6

Matthew

25 févr. 2024

·

A séjourné 4 nuits

Valets were the nicest people there and they’re not even employees. Kinda telling. Front desk were nice enough, but not outstanding. Our room got cleaned once in the 5 days we were there. I guess it was poor timing, but we were out of the room for long stretches (like 9-3) each day. They brought us stiff after we asked 3x and I made the bed myself because housekeeping goes home at 5. Room was great. Pool was great. Location was great.

Valets were the nicest people there and they’re not even employees. Kinda telling. Front desk were nice enough, but not outstanding. Our room got cleaned once in the 5 days we were there. I guess it was poor timing, but we were out of the room for long stretches (like 9-3) each day. They brought us stiff after we asked 3x and I made the bed myself because housekeeping goes home at 5. Room was great. Pool was great. Location was great.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour se rendre à pied à la promenade et au centre-ville (environ 10 à 15 minutes) et en voiture à UCSC. Plusieurs clients ont trouvé que le quartier immédiat était moins pittoresque et ont préféré l'éviter tard le soir.

Avis de voyageur à ce sujet

10

Patricia

14 juil. 2025

·

A séjourné 1 nuit

Very easy to get to the boardwalk

Very easy to get to the boardwalk

10

Joyce

26 sept. 2024

·

A séjourné 2 nuits

Great place to stay with clean and spacious rooms. Love the gym and pool area. Breakfast is not bad with a lot of options. Only negative is the fee for parking. Also it’s not a great area to walk around after dark.

Great place to stay with clean and spacious rooms. Love the gym and pool area. Breakfast is not bad with a lot of options. Only negative is the fee for parking. Also it’s not a great area to walk around after dark.

10

Richard

15 févr. 2025

·

A séjourné 1 nuit

Good place to stay. Walking distance of the boardwalk. Easy drive to UC Santa Cruz

Good place to stay. Walking distance of the boardwalk. Easy drive to UC Santa Cruz

10

jann

3 mai 2024

·

A séjourné 2 nuits

We enjoyed our stay at the Hyatt Place very much. Great breakfast bar! The hotel is comfortable and attractive. A walk to the beach is utterly doable, boardwalk is maybe six or seven blocks away. Would definitely stay here again. Hyatt Place is located in an older downtown neighborhood, Not great, but definitely not scary!

We enjoyed our stay at the Hyatt Place very much. Great breakfast bar! The hotel is comfortable and attractive. A walk to the beach is utterly doable, boardwalk is maybe six or seven blocks away. Would definitely stay here again. Hyatt Place is located in an older downtown neighborhood, Not great, but definitely not scary!

10

Cathryn

6 mars 2025

·

A séjourné 1 nuit

Safe. Quiet. Good location.

Safe. Quiet. Good location.

10

Jonathan

22 avr. 2024

·

A séjourné 2 nuits

Nice property, friendly staff, great location and only a 10min walk to the downtown.

Nice property, friendly staff, great location and only a 10min walk to the downtown.

8

Juan

26 mai 2023

·

A séjourné 2 nuits

A nice place to rest and enjoy a good vacation. the staff is very friendly and close to many restaurants and the beach.

A nice place to rest and enjoy a good vacation. the staff is very friendly and close to many restaurants and the beach.

8

Heidi

25 avr. 2023

·

A séjourné 4 nuits

This is in an excellent location for walking to downtown and not far from the boardwalk, both assuming you like to walk. You would not need your car. Unfortunately the sound proofing is not great in this hotel. Also beware that the valet parking is mandatory and is $20/night. The breakfast is the usual industrial affair typical of chains.

This is in an excellent location for walking to downtown and not far from the boardwalk, both assuming you like to walk. You would not need your car. Unfortunately the sound proofing is not great in this hotel. Also beware that the valet parking is mandatory and is $20/night. The breakfast is the usual industrial affair typical of chains.

10

Melanie

26 nov. 2024

·

A séjourné 2 nuits

One of the most spacious rooms I've ever stayed in. Normally you would have to pay suite prices, but their regular King room, which included a sitting area with fold out couch and lots of floor space. Very clean and comfortable. The included breakfast was typical hotel fare, but a wide variety of options, and they seemed to try harder in presentation. Being a 10 minute walk from downtown Santa Cruz was very convenient. Would definitely stay here again.

One of the most spacious rooms I've ever stayed in. Normally you would have to pay suite prices, but their regular King room, which included a sitting area with fold out couch and lots of floor space. Very clean and comfortable. The included breakfast was typical hotel fare, but a wide variety of options, and they seemed to try harder in presentation. Being a 10 minute walk from downtown Santa Cruz was very convenient. Would definitely stay here again.

10

Adam

27 mars 2024

·

A séjourné 2 nuits

Great location and value in the middle of town. Walked to downtown and beach/boardwalk. I don’t usually use valet parking but it is the only option at the hotel and it was quick and easy to access our car.

Great location and value in the middle of town. Walked to downtown and beach/boardwalk. I don’t usually use valet parking but it is the only option at the hotel and it was quick and easy to access our car.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner gratuit est largement apprécié, mais les commentaires varient quant à la fraîcheur, la température, l'affluence et les places assises. La restauration/le bar sur place est limité et ne propose pas de service en chambre, et quelques clients ont signalé une mauvaise qualité ou des problèmes.

Avis de voyageur à ce sujet

8

Marcia

22 août 2024

·

A séjourné 1 nuit

I like this as a place to stay in Santa Cruz. It”’s central and easy to drive to stuff. You can walk to the beach/pier but it’s not that close. The rooms are clean, pool is nice, staff good. It’s $19 to park and the breakfast is not high- quality.

I like this as a place to stay in Santa Cruz. It”’s central and easy to drive to stuff. You can walk to the beach/pier but it’s not that close. The rooms are clean, pool is nice, staff good. It’s $19 to park and the breakfast is not high- quality.

6

Christina

21 juin 2025

·

A séjourné 3 nuits

It was ok. Valet and hotel staff were polite and professional. Disappointed that the Restaurant and Bar were more like grab and go. No wait staff, just the first desk person who you can order beer or wine and like 3 items of food. Also, no room service. The turkey pesto sandwich I ordered was turkey lunch meat and didn't taste good but I was hungry and paid $15 so I ate it. Bad mistake. I had food poisoning that night. I told the front desk the next morning and they said they would refund my cost for the sandwich but they didn't. I was reluctant to try the buffet breakfast in the morning but it was actually ok . However there was no espresso bar as mentioned on the website and the staff said it has never worked! I paid $35 to rent a fire pit and roast s'mores for 1 hour with my nephew. The fire pit area was separate from the pool and the gate was broken and you can't get back to the pool. The first night in our room the bathtub filled with water when taking a shower and the air conditioner was noisy and could hear lots of people above us. The maintenance staff came to unplug the tub when we called. The convenience of location was nice. I have stayed in several Hyatts and this was a bit disappointing.

It was ok. Valet and hotel staff were polite and professional. Disappointed that the Restaurant and Bar were more like grab and go. No wait staff, just the first desk person who you can order beer or wine and like 3 items of food. Also, no room service. The turkey pesto sandwich I ordered was turkey lunch meat and didn't taste good but I was hungry and paid $15 so I ate it. Bad mistake. I had food poisoning that night. I told the front desk the next morning and they said they would refund my cost for the sandwich but they didn't. I was reluctant to try the buffet breakfast in the morning but it was actually ok . However there was no espresso bar as mentioned on the website and the staff said it has never worked! I paid $35 to rent a fire pit and roast s'mores for 1 hour with my nephew. The fire pit area was separate from the pool and the gate was broken and you can't get back to the pool. The first night in our room the bathtub filled with water when taking a shower and the air conditioner was noisy and could hear lots of people above us. The maintenance staff came to unplug the tub when we called. The convenience of location was nice. I have stayed in several Hyatts and this was a bit disappointing.

8

Christopher

3 sept. 2025

·

A séjourné 1 nuit

Stay was pleasant for the most part. However, the only thing which made me mad was that breakfast was not fresh at all. I expected more out of Hyatt and thought it was above a motel quality food

Stay was pleasant for the most part. However, the only thing which made me mad was that breakfast was not fresh at all. I expected more out of Hyatt and thought it was above a motel quality food

10

Sarah

27 juin 2024

·

A séjourné 3 nuits

Our room was huge and very clean and updated. The breakfast was the best complimentary breakfast I’ve had at a hotel.

Our room was huge and very clean and updated. The breakfast was the best complimentary breakfast I’ve had at a hotel.

8

Laura

5 sept. 2023

·

A séjourné 2 nuits

The customer service was great, friendly, professional staff. They were very responsive with a request regarding my room. I liked my room, it was quiet and spacious. Breakfast was so-so though, with fruit compote served fully frozen, and coffee running out frequently.

The customer service was great, friendly, professional staff. They were very responsive with a request regarding my room. I liked my room, it was quiet and spacious. Breakfast was so-so though, with fruit compote served fully frozen, and coffee running out frequently.

10

Karen

31 oct. 2024

·

A séjourné 1 nuit

Desk and valet service have been excellent, breakfast was also excellent. Very fresh and many choices for food and drink.

Desk and valet service have been excellent, breakfast was also excellent. Very fresh and many choices for food and drink.

6

Thomas

20 juin 2023

·

A séjourné 1 nuit

I was happy with the property and staff, but didn't like that I was forced to pay $19 for valet parking and the breakfast buffet had some inedible items (green bananas and rock-hard frozen berries) that suggested poor quality control.

I was happy with the property and staff, but didn't like that I was forced to pay $19 for valet parking and the breakfast buffet had some inedible items (green bananas and rock-hard frozen berries) that suggested poor quality control.

6

Matthew

31 déc. 2024

·

A séjourné 1 nuit

While the property itself was very clean, the experience was subpar for Hyatt’s reputation. I’ll try to be as fair and balanced as possible - Valet attendants were extremely kind and even helped with some local hot spot suggestions. The check-in staff were very welcoming and kind as well. The facility was clean and modern. Our room was very clean and taken care of. Here’s the negatives - our extra blanket in our room was still wet. We let the cleaning people know and they were very apologetic and provided a fresh, clean blanket right away. Secondly, there is no room service and when I called to order food from the in-house restaurant, I thought that room service was provided but the lady on the phone snapped back annoyingly “We don’t do room service here”. I had to walk down to the front desk to pick up food from their restaurant. The restaurant food - worst ever. And that’s putting it nicely. Ordered wings, 2 chicken sandwiches and a double patty burger. The wings were the only shining part of the meal. The burger was extremely overcooked and hardly edible, and I’m extremely lenient when it comes to hotel food (I know timing is hard). Sanwiches looked like they were store bought, unwrapped and served. Very dry. Oh, and it was suppose to take 25min for food - it took 45 min with a reminder call from me to the front. Maybe they forgot. Continental breakfast was unimpressive but at least you get some options (eggs, potatoes, sausage, French toast). Not the Hyatt standard.

While the property itself was very clean, the experience was subpar for Hyatt’s reputation. I’ll try to be as fair and balanced as possible - Valet attendants were extremely kind and even helped with some local hot spot suggestions. The check-in staff were very welcoming and kind as well. The facility was clean and modern. Our room was very clean and taken care of. Here’s the negatives - our extra blanket in our room was still wet. We let the cleaning people know and they were very apologetic and provided a fresh, clean blanket right away. Secondly, there is no room service and when I called to order food from the in-house restaurant, I thought that room service was provided but the lady on the phone snapped back annoyingly “We don’t do room service here”. I had to walk down to the front desk to pick up food from their restaurant. The restaurant food - worst ever. And that’s putting it nicely. Ordered wings, 2 chicken sandwiches and a double patty burger. The wings were the only shining part of the meal. The burger was extremely overcooked and hardly edible, and I’m extremely lenient when it comes to hotel food (I know timing is hard). Sanwiches looked like they were store bought, unwrapped and served. Very dry. Oh, and it was suppose to take 25min for food - it took 45 min with a reminder call from me to the front. Maybe they forgot. Continental breakfast was unimpressive but at least you get some options (eggs, potatoes, sausage, French toast). Not the Hyatt standard.

10

Cathryn

10 sept. 2024

·

A séjourné 1 nuit

Pleasant, helpful staff. Nice location. Clean, quiet and safe. However, the eggs on the breakfast buffet are in cubes and gross. The bacon pan and condiments were empty. If the service is advertised as open until 9:30 am then the food should be available until 9:30.

Pleasant, helpful staff. Nice location. Clean, quiet and safe. However, the eggs on the breakfast buffet are in cubes and gross. The bacon pan and condiments were empty. If the service is advertised as open until 9:30 am then the food should be available until 9:30.

10

Nathan

6 nov. 2025

·

A séjourné 3 nuits

The breakfast is so delicious. My partner and I absolutely love staying here. Whenever we're in Santa Cruz, we always choose to stay here. The hot tub and pool are enjoyable. The valet workers are so friendly, especially Derek.

The breakfast is so delicious. My partner and I absolutely love staying here. Whenever we're in Santa Cruz, we always choose to stay here. The hot tub and pool are enjoyable. The valet workers are so friendly, especially Derek.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Tonya

2 déc. 2023

·

A séjourné 1 nuit

.

.

8

Bryce

14 oct. 2022

·

A séjourné 3 nuits

.

.

10

Tiffany

1 oct. 2022

·

A séjourné 1 nuit

.

.

10

Denise

il y a 2 semaines

·

A séjourné 1 nuit

I stayed here with my adult son in a room with two queen beds. It was great to have valet parking taken care of for 23 dollars a day. When looking at places to stay, parking was a big issue and this hotel just takes care of it for you. The location was so central that we did not need to take the car out until we were leaving. The room was really nice and clean and had a couch seating area. All the staff were friendly and attentive. They all need raises. The complementary breakfast had lots of variety. They have a bar that serves bar food until I think 10-11pm. We didn’t use the pool or gym, but they seemed to be nice. I will be returning to Santa Cruz for genealogical research and hope to be able to stay here.

I stayed here with my adult son in a room with two queen beds. It was great to have valet parking taken care of for 23 dollars a day. When looking at places to stay, parking was a big issue and this hotel just takes care of it for you. The location was so central that we did not need to take the car out until we were leaving. The room was really nice and clean and had a couch seating area. All the staff were friendly and attentive. They all need raises. The complementary breakfast had lots of variety. They have a bar that serves bar food until I think 10-11pm. We didn’t use the pool or gym, but they seemed to be nice. I will be returning to Santa Cruz for genealogical research and hope to be able to stay here.

10

Diane

il y a 3 semaines

·

A séjourné 2 nuits

Our experience was one we won't forget. The valet staff went above and beyond with both friendlyness and professionalism. The room was extremely welcoming and very large. The unexpected daily housekeeping service was a wonderful surprise! We can't wait to return!

Our experience was one we won't forget. The valet staff went above and beyond with both friendlyness and professionalism. The room was extremely welcoming and very large. The unexpected daily housekeeping service was a wonderful surprise! We can't wait to return!

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:59

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $145	15 $150	16 $234	17 $327	18	19 $580
20 $151	21 $151	22 $153	23 $152	24 $152	25 $298	26 $332
27 $145	28 $142	29 $145	30 $145

octobre 2026

Moins cher

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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Conformément à sa politique, Hyatt entre dans chacune des chambres occupées au moins une fois toutes les 24 heures, même si le client a expressément demandé à ne pas être dérangé. Hyatt fait tout son possible pour avertir le client enregistré avant d'entrer dans la chambre occupée. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et des barrières de fenêtre
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Le Hyatt a pour habitude d'accéder à toute chambre occupée au moins une fois par 24 heures, même si un client a demandé de l'intimité. Les efforts nécessaires sont faits pour prévenir préalablement le client enregistré avant de pénétrer dans une chambre occupée.

Piscine accessible de 10 h 00 à 22 h 00.

Parking avec hauteur limite.

Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).

Parking couvert avec voiturier : 23 USD par nuit (entrées/sorties libres)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.