Embassy Suites by Hilton Syracuse Destiny USA
246 $US
/nuit
Moyenne pour septembre
Prix pour Embassy Suites by Hilton Syracuse Destiny USA
Sélectionnez les dates pour voir les prix et les disponibilités
246 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Embassy Suites by Hilton Syracuse Destiny USA, les prix par nuit s'élèvent en moyenne à 160 $US pendant le mois le moins cher (décembre) et à 303 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 162 $US |
| février | 180 $US |
| mars | 196 $US |
| avril | 239 $US |
| mai | 242 $US |
| juin | 243 $US |
| juillet | 265 $US |
| août | 303 $US |
| septembre | 246 $US |
| octobre | 261 $US |
| novembre | 205 $US |
| décembre | 160 $US |
J
F
M
A
M
J
J
A
sept. · 246 $US
S
O
N
D
Le plus cher : août (env. 303 $US)
Le moins cher : décembre (env. 160 $US)
À propos de cet établissement
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Cet hôtel propose également l'accès Wi-Fi à In...
Équipements
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service d'organisation de mariages et une salle de banquet.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service d'arrivée express et un service de départ express. Si vous devez organiser une réunion à Syracuse, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 929 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage (horaires limités) proposé par cet hôtel. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner préparé à la commande gratuit est servi en semaine de 06 h 30 à 09 h 30 et le week-end de 07 h 00 à 10 h 00.
Chambres
Les 209 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et un micro-ondes. Une télévision à écran plasma 49 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Une salle de bain privée avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un coin salon séparé.
Emplacement
Se trouvant à Syracuse (Lakefront), Embassy Suites by Hilton Syracuse Destiny USA est à moins de 5 minutes de marche du site Destiny USA et à moins de 4 minutes en voiture du site Musée d'histoire Erie Canal Museum. Cet hôtel se trouve à 3,7 km de Landmark Theatre (théâtre historique) et à 3,7 km de Museum of Science and Technology.
À proximité
Destiny USA(0.2 miles)
Funny Bone(0.2 miles)
Activités ludiques 5 Wits Adventure(0.3 miles)
Parc de loisirs WonderWorks(0.3 miles)
Regal Destiny USA(0.6 miles)
Central New York Regional Market (marché)(0.7 miles)
Lake Onondaga(0.7 miles)
Stade NBT Bank Stadium(1 miles)
Onondaga Lake Park(1.4 miles)
Musée des masques et des marionnettes(1.5 miles)
Middle Ages Music Hall(1.6 miles)
Clinton Square(1.7 miles)
Place Armory(1.8 miles)
St. Joseph's Hospital Health Center (hôpital)(1.9 miles)
Museum of Science and Technology(1.9 miles)
Aéroport principal le plus pratique pour rejoindre Embassy Suites by Hilton Syracuse Destiny USA : Aéroport international de Hancock (SYR)(5.5 miles)
Blanchisserie
Ascenseur
Centre d'affaires
Personnel multilingue
Salles de réunion
Équipements sportifs
Emplacement
311-371 Hiawatha Blvd., Lakefront, Syracuse, Comté d'Onondaga, État de New York, États-Unis d’Amérique
Destiny USA (0.2 miles)
Funny Bone (0.2 miles)
Activités ludiques 5 Wits Adventure (0.3 miles)
Parc de loisirs WonderWorks (0.3 miles)
Regal Destiny USA (0.6 miles)
Central New York Regional Market (marché) (0.7 miles)
Options de chambre
7
Suite, 2 grands lits, accessible aux personnes à mobilité réduite, baignoire
Détails de la chambre
2 Grands Lits Doubles
Couchages 6
496 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
8
Suite, 2 grands lits, en angle
Détails de la chambre
2 Grands Lits Doubles
Couchages 6
536 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
7
Suite, 1 très grand lit, accessible aux personnes à mobilité réduite (Roll-In Shower)
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
454 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
8
Suite, 2 grands lits, accessible aux personnes à mobilité réduite (Roll-In Shower)
Détails de la chambre
2 Grands Lits Doubles
Couchages 6
496 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
9
Suite, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 6
495 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
8
Suite Deluxe, 2 grands lits
Détails de la chambre
2 Grands Lits Doubles
Couchages 6
649 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
6
Suite, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
454 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
7
Suite, 1 très grand lit, accessible aux personnes à mobilité réduite (Hearing)
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
454 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
8
Suite, 2 grands lits, accessible aux personnes à mobilité réduite (Hearing)
Détails de la chambre
2 Grands Lits Doubles
Couchages 6
496 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
6
Suite, 1 très grand lit, en angle
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
480 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
8
Suite, 1 très grand lit, accessible aux personnes à mobilité réduite, baignoire
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
452 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
Avis des voyageurs sur Embassy Suites by Hilton Syracuse Destiny USA
8.3
Très bien
Basé sur 1 121 avis vérifiés
Qui séjourne ici ?
Couples
16%
Familles
40%
Groupes
43%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après de nombreux commentaires, l'Embassy Suites by Hilton Syracuse Destiny USA est apprécié pour son accès direct au centre commercial, son petit-déjeuner à la carte généreux, ses boissons offertes le soir et son personnel généralement aimable. Cependant, des plaintes récurrentes concernent l'état usé des chambres, des lacunes en matière de propreté, la foule et des frais de stationnement supplémentaires.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après de nombreux commentaires, l'Embassy Suites by Hilton Syracuse Destiny USA est apprécié pour son accès direct au centre commercial, son petit-déjeuner à la carte généreux, ses boissons offertes le soir et son personnel généralement aimable. Cependant, des plaintes récurrentes concernent l'état usé des chambres, des lacunes en matière de propreté, la foule et des frais de stationnement supplémentaires.
Les suites sont souvent spacieuses et confortables, mais certaines peuvent être petites, avec un mobilier vieillissant, des problèmes de température ou de bruit, et un Wi‑Fi basique. Les installations recueillent des avis mitigés : la piscine est souvent bondée ou trop chlorée et des fermetures occasionnelles ou des pannes d'ascenseur sont signalées, tandis que le bar/restaurant sur place peut manquer de personnel. Le service est variable, allant de chaleureux et serviable à lent ou unresponsive, avec des signalements d'un service de ménage uniquement sur demande, des enregistrements retardés et des factures ou des informations sur le stationnement suscitant de la frustration. Attendez-vous à un séjour pratique et bien équipé, idéal pour accéder au centre commercial, mais avec un entretien et un service variables.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les équipements comprennent une piscine intérieure et un bar/restaurant avec une réception nocturne, mais les avis sont mitigés. Les clients signalent souvent une foule importante à la piscine ou une surchloration, des fermetures occasionnelles et des pannes d'ascenseur, des frais de stationnement supplémentaires et un personnel de navette ou de restaurant irrégulier.
Avis de voyageur à ce sujet
6
Amanda
20 janv. 2025
·
A séjourné 1 nuit
My family and I planned this trip mainly to swim in the pool and when we checked in we were informed that the pool was closed. If this information had been posted on the website before I booked a hotel I would’ve cancelled my reservation and stayed somewhere else. The staff at the front desk were very friendly and apologetic, but overall I was very disappointed. I book hotels in the area often and this was my first time booking here. Safe to say I won’t be back :(
My family and I planned this trip mainly to swim in the pool and when we checked in we were informed that the pool was closed. If this information had been posted on the website before I booked a hotel I would’ve cancelled my reservation and stayed somewhere else. The staff at the front desk were very friendly and apologetic, but overall I was very disappointed. I book hotels in the area often and this was my first time booking here. Safe to say I won’t be back :(
8
Michelle
20 sept. 2023
·
A séjourné 1 nuit
If you are looking to us their shuttle be sure to double check. Set up with the front desk night prior came down on the morning and said they did not have it set up. When asked for the next available said it was only for airline crew. Ended up paying for an Uber to get our flight on time.
If you are looking to us their shuttle be sure to double check. Set up with the front desk night prior came down on the morning and said they did not have it set up. When asked for the next available said it was only for airline crew. Ended up paying for an Uber to get our flight on time.
4
Melissa
15 juil. 2025
·
A séjourné 1 nuit
Didn't love this hotel. Initial put off was the $25.00 we were charged to park our car in the hotel parking lot. It would be different if this was an area of limited parking (lot was huge) or of course if we weren't overnight guests at the hotel. Had I known we would have had to pay for parking, we never would have stayed here. The room was worn and just felt dirty and cheap. The continental breakfast offering in the morning was a bright spot. We got in late and were out early on our way to Montreal. So the breakfast was a plus, but really the only one.
Didn't love this hotel. Initial put off was the $25.00 we were charged to park our car in the hotel parking lot. It would be different if this was an area of limited parking (lot was huge) or of course if we weren't overnight guests at the hotel. Had I known we would have had to pay for parking, we never would have stayed here. The room was worn and just felt dirty and cheap. The continental breakfast offering in the morning was a bright spot. We got in late and were out early on our way to Montreal. So the breakfast was a plus, but really the only one.
6
Dylan
19 oct. 2025
·
A séjourné 1 nuit
Nice property. Convenient access to the mall and walking distance to the train station. Quick check-in. Never a wait for elevatorsz not crowded. Room was pretty good size. Clean, very, very quiet and comfortable. Pool is pathetic. Cloudy, dirty pool deck, unheated and no hot tub. Disappointing for such a large property. Breakfast was typical Hampton Inn-level fare. Nothing special at all, but the buffet was clean and it's free. Overall, a nice place to stay. Why it's so ridiculously expensive is beyond me. The day of check-in, I saw the rate that day in Google Maps. For that same price ($750) I could get a suite at The Palazzo and still have some change for the tables. Insane.
Nice property. Convenient access to the mall and walking distance to the train station. Quick check-in. Never a wait for elevatorsz not crowded. Room was pretty good size. Clean, very, very quiet and comfortable. Pool is pathetic. Cloudy, dirty pool deck, unheated and no hot tub. Disappointing for such a large property. Breakfast was typical Hampton Inn-level fare. Nothing special at all, but the buffet was clean and it's free. Overall, a nice place to stay. Why it's so ridiculously expensive is beyond me. The day of check-in, I saw the rate that day in Google Maps. For that same price ($750) I could get a suite at The Palazzo and still have some change for the tables. Insane.
10
Kathleen M
29 déc. 2024
·
A séjourné 1 nuit
Excellent breakfast. Room was very comfortable. I really like having the extra room so we didn’t have to go to bed same time as our little kids. The room did not have great air circulation. There was no fan in the bathroom or anywhere in the room. Pool is small and crowded and very chlorinated.
Excellent breakfast. Room was very comfortable. I really like having the extra room so we didn’t have to go to bed same time as our little kids. The room did not have great air circulation. There was no fan in the bathroom or anywhere in the room. Pool is small and crowded and very chlorinated.
10
Katherine
17 avr. 2025
·
A séjourné 1 nuit
The pool was over max capacity and no one cared. No towels. Even after asking and thebpool was so chlorinated my kid and other kids were coughing!
The pool was over max capacity and no one cared. No towels. Even after asking and thebpool was so chlorinated my kid and other kids were coughing!
10
Daniel
22 août 2023
·
A séjourné 2 nuits
Great hotel with excellent service and outstanding location. One big drawback- 2 of 3 elevators not working for whole weekend. Just can’t happen in a hotel of this size - you need to be better prepared!
Great hotel with excellent service and outstanding location. One big drawback- 2 of 3 elevators not working for whole weekend. Just can’t happen in a hotel of this size - you need to be better prepared!
8
Richard
3 févr. 2025
·
A séjourné 1 nuit
Hotel was fine. Restaurant was supposed to open at 4 but no staff. Had to leave the property to eat. We’ve been here before and restaurant service was also poor.
Hotel was fine. Restaurant was supposed to open at 4 but no staff. Had to leave the property to eat. We’ve been here before and restaurant service was also poor.
8
Greg
1 juin 2025
·
A séjourné 1 nuit
Totally happy about our overnight stay. However, just a little disappointed in the $15 a night parking fee. There is no need for that at this location. The lot around the hotel is huge…..seems more like just another cash grab!
Totally happy about our overnight stay. However, just a little disappointed in the $15 a night parking fee. There is no need for that at this location. The lot around the hotel is huge…..seems more like just another cash grab!
4
Jessica
26 janv. 2025
·
A séjourné 1 nuit
The pool area is overcrowded and loud with no supervision or adult.
The pool area is overcrowded and loud with no supervision or adult.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est inégale : si certains clients trouvent les chambres propres, beaucoup mentionnent des tapis et des meubles tachés, des odeurs persistantes de fumée, des espaces communs sales et des problèmes d'entretien tels que de la moisissure ou des équipements cassés. Le service de ménage oublie parfois des chambres ou des couloirs.
Avis de voyageur à ce sujet
4
Kyle
26 juil. 2025
·
A séjourné 1 nuit
I was very disappointed with the cleanliness of the room to say the least. The bedroom had specks of glitter around it the carpets are stained all throughtout the entire room. And moat disguating of all was the pull out couch mattress was stained yellow, most likely urine.
I was very disappointed with the cleanliness of the room to say the least. The bedroom had specks of glitter around it the carpets are stained all throughtout the entire room. And moat disguating of all was the pull out couch mattress was stained yellow, most likely urine.
4
Irene
24 mars 2025
·
A séjourné 1 nuit
The beds in the rooms were absolutely disgusting. Stains and food crumbs on the mattresses beneath the sheets. The elevators were covered in filth and not cleaned during the time we were there.
The beds in the rooms were absolutely disgusting. Stains and food crumbs on the mattresses beneath the sheets. The elevators were covered in filth and not cleaned during the time we were there.
2
Samantha
22 juin 2025
·
A séjourné 2 nuits
Shabby rooms and the property throughout was dirty full of trash. Overflowing trash bins. Nasty stains in carpet and couch. Beer cans a a broken bottles. Greasy smeared elevator doors and seemed like only one was working. I could not believe this was a Hilton brand hotel.
Shabby rooms and the property throughout was dirty full of trash. Overflowing trash bins. Nasty stains in carpet and couch. Beer cans a a broken bottles. Greasy smeared elevator doors and seemed like only one was working. I could not believe this was a Hilton brand hotel.
6
veronica
27 nov. 2025
·
A séjourné 1 nuit
When i areived i noticed children throughout the entire lobby. I first dismissed it, thinking ot was an event. I dont mind childern, but the chairs were wait on the second floor as i used them to take personal pic. The bar lobby were sole gatherwd for drinks the chairs were dirty and wet as well. The fireplace wasnt on, and napkins and plates were everywhere. I booked this location for the experience or being close to destiny as i had my birthday dinner there. Im really not sure if ill ever book that location again. Tbh
When i areived i noticed children throughout the entire lobby. I first dismissed it, thinking ot was an event. I dont mind childern, but the chairs were wait on the second floor as i used them to take personal pic. The bar lobby were sole gatherwd for drinks the chairs were dirty and wet as well. The fireplace wasnt on, and napkins and plates were everywhere. I booked this location for the experience or being close to destiny as i had my birthday dinner there. Im really not sure if ill ever book that location again. Tbh
4
Jessica
28 nov. 2023
·
A séjourné 1 nuit
Usually when I stay here it’s perfect and I’ve been here several times when visiting family. This time the woman I checked in with was not the least bit friendly. When I got to the room to shower there was hair ALLLLL over the walls and the tile had some type of grit like sand on it. The pillow also had a TON of hair all over it and very visible oil spots. Pillow cases were definitely not changed. So disgusting. Not what I expected from a Hilton and almost $300 a night.
Usually when I stay here it’s perfect and I’ve been here several times when visiting family. This time the woman I checked in with was not the least bit friendly. When I got to the room to shower there was hair ALLLLL over the walls and the tile had some type of grit like sand on it. The pillow also had a TON of hair all over it and very visible oil spots. Pillow cases were definitely not changed. So disgusting. Not what I expected from a Hilton and almost $300 a night.
6
Michele
5 oct. 2024
·
A séjourné 1 nuit
I’d rate this hotel a 6/10. The first room we went into (408 I believe) had a couple of long strands of hair on one bed, on top of the cover. We figured with a tattered or piling duvet it’s expected. The carpet was dirty with a large (watermelon size) brown stain (coffee?), the table below the tvs were both missing the corners, the carpet also had blue dye or paint in a few small areas, makeup finger prints in the bedroom on the wall (random), then both the couch & sofa are dirty. We couldn’t sit on that. The staff were excellent & switched us to another room (634). It was better but still looking run down here & there. The shower pressure was nice. Spacious & clean bathroom. Bed was ok; quite soft. Breakfast was pretty good; great chef, nice variety. The mall is conveniently within walking distance. We prefer cleaning hotels that don’t look too worn down in the room. At least it’s bug free, and the breakfast was enjoyable.
I’d rate this hotel a 6/10. The first room we went into (408 I believe) had a couple of long strands of hair on one bed, on top of the cover. We figured with a tattered or piling duvet it’s expected. The carpet was dirty with a large (watermelon size) brown stain (coffee?), the table below the tvs were both missing the corners, the carpet also had blue dye or paint in a few small areas, makeup finger prints in the bedroom on the wall (random), then both the couch & sofa are dirty. We couldn’t sit on that. The staff were excellent & switched us to another room (634). It was better but still looking run down here & there. The shower pressure was nice. Spacious & clean bathroom. Bed was ok; quite soft. Breakfast was pretty good; great chef, nice variety. The mall is conveniently within walking distance. We prefer cleaning hotels that don’t look too worn down in the room. At least it’s bug free, and the breakfast was enjoyable.
6
Richard
19 août 2025
·
A séjourné 2 nuits
Seems expensive for a place that does not feel like it is well maintained. Mattress was like sleeping in a canoe. Broken and missing tiles in the bathroom. Hallways seemed to always have trash from room service not cleaned up in the hallways. Only redeeming factor is location.
Seems expensive for a place that does not feel like it is well maintained. Mattress was like sleeping in a canoe. Broken and missing tiles in the bathroom. Hallways seemed to always have trash from room service not cleaned up in the hallways. Only redeeming factor is location.
2
Gloria
9 août 2025
·
A séjourné 1 nuit
The bed in the room was dirty！
The bed in the room was dirty！
2
Benjamin
23 juin 2025
·
A séjourné 1 nuit
The hotel room was very dirty and beat up. Food crusted into carpets. Some sticky gross stain next to the bed. Some pink substance on the bed. Eyelashes in the bed. Bloody boogers in the bathroom on the wall like someone was picking their nose while pooping and wiping it on the walls. The tub was broken and had dirt in it. See photos from stay. Could not go swimming because there was a very large kids party in the pool the whole weekend even though there is a large sign that says no pool parties permitted. Would not stay here again.
The hotel room was very dirty and beat up. Food crusted into carpets. Some sticky gross stain next to the bed. Some pink substance on the bed. Eyelashes in the bed. Bloody boogers in the bathroom on the wall like someone was picking their nose while pooping and wiping it on the walls. The tub was broken and had dirt in it. See photos from stay. Could not go swimming because there was a very large kids party in the pool the whole weekend even though there is a large sign that says no pool parties permitted. Would not stay here again.
2
TED
22 juin 2025
·
A séjourné 2 nuits
We checked in and checked out within an hour. There were stains everywhere and it smelled terrible to say the least.
We checked in and checked out within an hour. There were stains everywhere and it smelled terrible to say the least.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
De nombreuses suites sont spacieuses et calmes, avec un coin salon séparé, mais d'autres peuvent être petites ou vieillottes, avec des matelas mous, un contrôle bruyant ou limité de la climatisation, et un certain bruit de la circulation. Le Wi‑Fi et l'éclairage des chambres sont basiques.
Avis de voyageur à ce sujet
6
James
12 août 2025
·
A séjourné 1 nuit
Hotel was conveniently located, close to many dining and entertainment options for the kids. The staff was welcoming. The room was spacious but showing signs of wear. The couch had stains and cushions were worn. The bathroom was clean but the shower was dated and drained was clogged backing up into the tub as it was used. Just off the highway the morning was loud with trucks passing by. For one night passing through Syracuse it’s Still a good option. We may have just gotten unlucky with the room.
Hotel was conveniently located, close to many dining and entertainment options for the kids. The staff was welcoming. The room was spacious but showing signs of wear. The couch had stains and cushions were worn. The bathroom was clean but the shower was dated and drained was clogged backing up into the tub as it was used. Just off the highway the morning was loud with trucks passing by. For one night passing through Syracuse it’s Still a good option. We may have just gotten unlucky with the room.
8
Andrea
10 mai 2023
·
A séjourné 17 nuits
I was in a suite for two weeks. Overall, very good hotel. The following are my recommendations for areas of improvement: *the public areas could be cleaner. Some furniture is stained, floors could be cleaner, elevators could be cleaner *bedroom closets need lighting as there is limited lighting in the bedroom itself *basic cable in the rooms make tv viewing woesome. I ended up buying an hdmi cable and streaming off my laptop. WiFi is not great. * ALL staff were very accommodating. Always greeted w a smile and friendly demeanor. Josh at the front desk went above and beyond. *In “grey” Syracuse, rooms that aren’t decorated in greys would be nicer. *Free breakfast is great w eggs made to order, oatmeal and cereal, bagels, breads and danishes, fresh fruit and hot bacon, sausage, potatoes and coffees. In addition, the free happy hour is a great touch. *A couple of bottles of water in the room and checking would be a nice touch So, if I were to stay in Syracuse again (which I hope I don’t have to) I would definitely book this hotel again. Housekeeping upon request. Pack your own bathrobe (none supplied). Also, pack your own hot water kettle for the room as the coffee machine in the room is a bit yucky. Very comfortable beds!
I was in a suite for two weeks. Overall, very good hotel. The following are my recommendations for areas of improvement: *the public areas could be cleaner. Some furniture is stained, floors could be cleaner, elevators could be cleaner *bedroom closets need lighting as there is limited lighting in the bedroom itself *basic cable in the rooms make tv viewing woesome. I ended up buying an hdmi cable and streaming off my laptop. WiFi is not great. * ALL staff were very accommodating. Always greeted w a smile and friendly demeanor. Josh at the front desk went above and beyond. *In “grey” Syracuse, rooms that aren’t decorated in greys would be nicer. *Free breakfast is great w eggs made to order, oatmeal and cereal, bagels, breads and danishes, fresh fruit and hot bacon, sausage, potatoes and coffees. In addition, the free happy hour is a great touch. *A couple of bottles of water in the room and checking would be a nice touch So, if I were to stay in Syracuse again (which I hope I don’t have to) I would definitely book this hotel again. Housekeeping upon request. Pack your own bathrobe (none supplied). Also, pack your own hot water kettle for the room as the coffee machine in the room is a bit yucky. Very comfortable beds!
8
Bethany
24 févr. 2024
·
A séjourné 1 nuit
Beautiful hotel with many amenities. Very clean but rooms were extremely hot which made it not comfortable and you could not turn the heat down, nor did the windows open. I turned the heat off on the thermostat but it did not make a difference. I wish the room temperature could be adjusted to guests liking.
Beautiful hotel with many amenities. Very clean but rooms were extremely hot which made it not comfortable and you could not turn the heat down, nor did the windows open. I turned the heat off on the thermostat but it did not make a difference. I wish the room temperature could be adjusted to guests liking.
6
Dylan
19 oct. 2025
·
A séjourné 1 nuit
Nice property. Convenient access to the mall and walking distance to the train station. Quick check-in. Never a wait for elevatorsz not crowded. Room was pretty good size. Clean, very, very quiet and comfortable. Pool is pathetic. Cloudy, dirty pool deck, unheated and no hot tub. Disappointing for such a large property. Breakfast was typical Hampton Inn-level fare. Nothing special at all, but the buffet was clean and it's free. Overall, a nice place to stay. Why it's so ridiculously expensive is beyond me. The day of check-in, I saw the rate that day in Google Maps. For that same price ($750) I could get a suite at The Palazzo and still have some change for the tables. Insane.
Nice property. Convenient access to the mall and walking distance to the train station. Quick check-in. Never a wait for elevatorsz not crowded. Room was pretty good size. Clean, very, very quiet and comfortable. Pool is pathetic. Cloudy, dirty pool deck, unheated and no hot tub. Disappointing for such a large property. Breakfast was typical Hampton Inn-level fare. Nothing special at all, but the buffet was clean and it's free. Overall, a nice place to stay. Why it's so ridiculously expensive is beyond me. The day of check-in, I saw the rate that day in Google Maps. For that same price ($750) I could get a suite at The Palazzo and still have some change for the tables. Insane.
10
Alisha
5 août 2025
·
A séjourné 1 nuit
The room we had was great. Very spacious for me and my family. However, there was a few stains on the carpet that could be either replaced or shampooed. The pool was fun and the 24 hour fitness center was convenient.
The room we had was great. Very spacious for me and my family. However, there was a few stains on the carpet that could be either replaced or shampooed. The pool was fun and the 24 hour fitness center was convenient.
6
Brian
28 juin 2025
·
A séjourné 1 nuit
We reserved a king suite and what we got is a king shoebox. The room was literally small. You had to shimmy between the bottom of the bed and the window to get to the other side of the bed. Typically, we view Embassy suites as an upgrade or a more Prestigious stay. What we got was a comfort in room. Other times when we stay in a king suite it has an additional room. This was a shoebox. Additionally, we paid for our room in advance $369 but then when we checked in, they charged us a $250 fee for incidentals and and a hold on our card. We find this to be excessive.
We reserved a king suite and what we got is a king shoebox. The room was literally small. You had to shimmy between the bottom of the bed and the window to get to the other side of the bed. Typically, we view Embassy suites as an upgrade or a more Prestigious stay. What we got was a comfort in room. Other times when we stay in a king suite it has an additional room. This was a shoebox. Additionally, we paid for our room in advance $369 but then when we checked in, they charged us a $250 fee for incidentals and and a hold on our card. We find this to be excessive.
6
Richard
7 déc. 2023
·
A séjourné 1 nuit
Staff could not find Hilton reservation in their system sent from Expedia. Check in was delayed. Confirmation notification from Expedia did not clearly indicate what the Hilton confirmation number was. The suite is cramped and the carpeting and furniture show signs of wear. Lighting in the bedroom is inadequate.
Staff could not find Hilton reservation in their system sent from Expedia. Check in was delayed. Confirmation notification from Expedia did not clearly indicate what the Hilton confirmation number was. The suite is cramped and the carpeting and furniture show signs of wear. Lighting in the bedroom is inadequate.
8
Kristy
27 août 2025
·
A séjourné 1 nuit
Staff were friendly! The hotel was quiet, with the staff caption of our AC, which we had to turn off because it was loud and made continuous rattling noise.
Staff were friendly! The hotel was quiet, with the staff caption of our AC, which we had to turn off because it was loud and made continuous rattling noise.
4
Darren
25 août 2025
·
A séjourné 1 nuit
The place seemed to be having an A/C issue. We had a room that was blowing warm air, they kindly switched our room after acknowledging the A/C wasn’t working. But the second room wasn’t much cooler, the temp barely dropped at all. By this point we just wanted to settle in for the evening. After all the moving and getting ready for bed the cable stopped working for the night. For a Embassy suite the room was very crapped for 3 people. Noticed the Lobby had fans going, kinda giving and indication they knew they had some issues with the A/C. All and all not an enjoyable stay for the money. Also on a side note, charging 16 dollars for parking is a hussle and they should be called out on that nonsense.
The place seemed to be having an A/C issue. We had a room that was blowing warm air, they kindly switched our room after acknowledging the A/C wasn’t working. But the second room wasn’t much cooler, the temp barely dropped at all. By this point we just wanted to settle in for the evening. After all the moving and getting ready for bed the cable stopped working for the night. For a Embassy suite the room was very crapped for 3 people. Noticed the Lobby had fans going, kinda giving and indication they knew they had some issues with the A/C. All and all not an enjoyable stay for the money. Also on a side note, charging 16 dollars for parking is a hussle and they should be called out on that nonsense.
8
John
22 août 2024
·
A séjourné 1 nuit
We did not stay long at this property. We were out before breakfast started, so we do not know how that was. Two things we did not like was the small size of the room and the carpet was dirty. This was one of the smallest rooms we have ever stayed at in the states. It was not worth $300 plus for this room, and the stay. Also we waited over 45 minutes at the airport to be picked up. So the customer service takes a hit for that. What we did like was the complementary drinks, and the person at the front desk with glasses on. He was very helpful to us.
We did not stay long at this property. We were out before breakfast started, so we do not know how that was. Two things we did not like was the small size of the room and the carpet was dirty. This was one of the smallest rooms we have ever stayed at in the states. It was not worth $300 plus for this room, and the stay. Also we waited over 45 minutes at the airport to be picked up. So the customer service takes a hit for that. What we did like was the complementary drinks, and the person at the front desk with glasses on. He was very helpful to us.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent aimable, notamment au petit-déjeuner et au bar, mais la qualité du service est variable. Les signalements incluent des enregistrements retardés ou confus, des demandes d'entretien non satisfaites, un service de ménage limité sauf sur demande, des erreurs de communication concernant la navette et des frais de stationnement occasionnels ou non divulgués.
Avis de voyageur à ce sujet
2
Heather
13 mars 2025
·
A séjourné 1 nuit
From the moment I arrived, it was clear that this establishment fails to meet even the most basic standards of hospitality and cleanliness. Upon arrival, I was informed that my multiple rooms weren't ready, despite arriving at the advertised check-in time. The front desk agent, Jared, delivered this news without a hint of apology or concern for my inconvenience. When I inquired about when the rooms might be available, he shrugged dismissively, leaving me completely in the dark. To make matters worse, Jared had the audacity to complain that they were "understaffed" - as if their staffing issues were somehow my problem and not a management failure. Adding insult to injury, the hotel offers complimentary drinks from 5:30 to 7:00 PM, but Jared refused to provide the drink tickets for all my rooms. Even though both rooms had been fully paid for over three weeks in advance, and despite one room not being ready past the guaranteed check-in time (through no fault of mine), I was denied the amenities I had rightfully paid for. This arbitrary withholding of included services was both unprofessional and showed a complete disregard for paying customers. I was made to feel like an unwelcome burden simply for expecting the room I had reserved to be ready on time. The appalling customer service didn't end there. Jared provided absolutely no information about Hotel amenities-breakfast, pool access, etc. Basic hospitality training seems to be entirely absent. Cleanliness is also an issue.
From the moment I arrived, it was clear that this establishment fails to meet even the most basic standards of hospitality and cleanliness. Upon arrival, I was informed that my multiple rooms weren't ready, despite arriving at the advertised check-in time. The front desk agent, Jared, delivered this news without a hint of apology or concern for my inconvenience. When I inquired about when the rooms might be available, he shrugged dismissively, leaving me completely in the dark. To make matters worse, Jared had the audacity to complain that they were "understaffed" - as if their staffing issues were somehow my problem and not a management failure. Adding insult to injury, the hotel offers complimentary drinks from 5:30 to 7:00 PM, but Jared refused to provide the drink tickets for all my rooms. Even though both rooms had been fully paid for over three weeks in advance, and despite one room not being ready past the guaranteed check-in time (through no fault of mine), I was denied the amenities I had rightfully paid for. This arbitrary withholding of included services was both unprofessional and showed a complete disregard for paying customers. I was made to feel like an unwelcome burden simply for expecting the room I had reserved to be ready on time. The appalling customer service didn't end there. Jared provided absolutely no information about Hotel amenities-breakfast, pool access, etc. Basic hospitality training seems to be entirely absent. Cleanliness is also an issue.
8
Dave
21 sept. 2023
·
A séjourné 3 nuits
Not a big fan of having to ask for housekeeping.
Not a big fan of having to ask for housekeeping.
8
Michelle
20 sept. 2023
·
A séjourné 1 nuit
If you are looking to us their shuttle be sure to double check. Set up with the front desk night prior came down on the morning and said they did not have it set up. When asked for the next available said it was only for airline crew. Ended up paying for an Uber to get our flight on time.
If you are looking to us their shuttle be sure to double check. Set up with the front desk night prior came down on the morning and said they did not have it set up. When asked for the next available said it was only for airline crew. Ended up paying for an Uber to get our flight on time.
6
david
23 avr. 2023
·
A séjourné 1 nuit
Very clean comfortable beds… great breakfast! Convenient location… booked and paid on Expedia months in advance, when I checked in, they charged me for the room AGAIN… spoke to woman at front desk morning before checkout to try and correct double charge, she wasn’t very interested but said it would be taken care of… it was NOT. Had to call hotel days later to have charge removed. Be aware and check your credit card if paid in advance. While this was an inconvenience, the overall stay was great.
Very clean comfortable beds… great breakfast! Convenient location… booked and paid on Expedia months in advance, when I checked in, they charged me for the room AGAIN… spoke to woman at front desk morning before checkout to try and correct double charge, she wasn’t very interested but said it would be taken care of… it was NOT. Had to call hotel days later to have charge removed. Be aware and check your credit card if paid in advance. While this was an inconvenience, the overall stay was great.
2
alan
30 déc. 2025
·
A séjourné 1 nuit
Tv and the phone in room was not working asked about it 2x said someone would come fix it never did
Tv and the phone in room was not working asked about it 2x said someone would come fix it never did
4
Edvige
24 sept. 2025
·
A séjourné 3 nuits
The dining room staff as well as the bar servers were business friendly and attentive. The cleaning staff overlooked cleaning our rooms, making beds and change towels two consecutive days. It was brought to the attention of the front desk both times. Beds were made and towels changed only when I insisted on speaking to cleaning supervisor the second day. Disappointed and find this totally unacceptable .
The dining room staff as well as the bar servers were business friendly and attentive. The cleaning staff overlooked cleaning our rooms, making beds and change towels two consecutive days. It was brought to the attention of the front desk both times. Beds were made and towels changed only when I insisted on speaking to cleaning supervisor the second day. Disappointed and find this totally unacceptable .
10
christine
3 mars 2025
·
A séjourné 1 nuit
When we arrived for check in it was extremely busy. When it was my turn I was helped but my room was ready. I wasn’t in a huge rush so while I waited for the staff to figure it out I felt bad they were so busy. Radioing house keeping trying to see what room I was in. I think his name was Joel, hope I’m right. Kept apologizing and thanking me for my patience. When they finally got it sorted I got lucky and was offered a free room Upgrade! Thank you! The room was lovely and the staff was very helpful. Even the house keeping and breakfast crews were courteous. Will stay again.
When we arrived for check in it was extremely busy. When it was my turn I was helped but my room was ready. I wasn’t in a huge rush so while I waited for the staff to figure it out I felt bad they were so busy. Radioing house keeping trying to see what room I was in. I think his name was Joel, hope I’m right. Kept apologizing and thanking me for my patience. When they finally got it sorted I got lucky and was offered a free room Upgrade! Thank you! The room was lovely and the staff was very helpful. Even the house keeping and breakfast crews were courteous. Will stay again.
6
Kelly
15 mars 2024
·
A séjourné 1 nuit
Arrived at 6 pm after driving 6 hours and well after the check in time. They told us the room wasn’t ready and when questioned they said they were fully booked and under staffed. Both of these are not actually acceptable answers considering the room was prepaid and we were hours after check in time. When we said that they put us in a room that I’m fairly certain was not what we paid for (and not an upgrade) but we were only staying 1 night and had some place to be. They also were not apologetic at all. Felt very unprofessional.
Arrived at 6 pm after driving 6 hours and well after the check in time. They told us the room wasn’t ready and when questioned they said they were fully booked and under staffed. Both of these are not actually acceptable answers considering the room was prepaid and we were hours after check in time. When we said that they put us in a room that I’m fairly certain was not what we paid for (and not an upgrade) but we were only staying 1 night and had some place to be. They also were not apologetic at all. Felt very unprofessional.
8
Michelle
25 sept. 2025
·
A séjourné 2 nuits
We stay at this hotel every time we travel back to our hometown to visit family, and it’s always a reliable choice. The location couldn’t be more convenient, with the mall and plenty of restaurants just next door. The staff is consistently friendly and welcoming, and the property is usually kept very clean. The continental breakfast is one of the highlights… fresh, plentiful, and a great way to start the day. The only downside is the air conditioning units, which don’t always cool the rooms as much as we’d like, especially in warmer months. Still, the convenient location, cleanliness, and excellent service keep us coming back each visit.
We stay at this hotel every time we travel back to our hometown to visit family, and it’s always a reliable choice. The location couldn’t be more convenient, with the mall and plenty of restaurants just next door. The staff is consistently friendly and welcoming, and the property is usually kept very clean. The continental breakfast is one of the highlights… fresh, plentiful, and a great way to start the day. The only downside is the air conditioning units, which don’t always cool the rooms as much as we’d like, especially in warmer months. Still, the convenient location, cleanliness, and excellent service keep us coming back each visit.
8
Alex
18 avr. 2023
·
A séjourné 2 nuits
The hotel itself was very new and clean. Nice big lobby and bar area. We weren’t happy with our assigned room and asked two housekeepers (Gina the Supervisor and Kristy) if we could switch and they radioed in our request and we were switched right away - they were awesome. We couldn’t check in early like we wanted but thankfully the bartender was mixing delicious margaritas. And we got two free drink tickets each for happy hour! We’d def stay here again.
The hotel itself was very new and clean. Nice big lobby and bar area. We weren’t happy with our assigned room and asked two housekeepers (Gina the Supervisor and Kristy) if we could switch and they radioed in our request and we were switched right away - they were awesome. We couldn’t check in early like we wanted but thankfully the bartender was mixing delicious margaritas. And we got two free drink tickets each for happy hour! We’d def stay here again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Idéal pour accéder à Destiny USA et proche de l'université de Syracuse, du centre-ville et de l'aéroport. Certains clients mentionnent des nuisances sonores et des préoccupations concernant la sécurité du parking.
Avis de voyageur à ce sujet
8
Michael
22 juin 2024
·
A séjourné 1 nuit
Great location next to Destiny USA mall with good dining options, but a bit overpriced for its location.
Great location next to Destiny USA mall with good dining options, but a bit overpriced for its location.
10
Elizabeth
30 août 2025
·
A séjourné 3 nuits
Great hotel, nearby Syracuse University and mall. Surrounding areas are not great, pretty ghetto. Now they charge $15 per night for parking to pay for security which leads me to believe crimes like car break-ins do occur here.
Great hotel, nearby Syracuse University and mall. Surrounding areas are not great, pretty ghetto. Now they charge $15 per night for parking to pay for security which leads me to believe crimes like car break-ins do occur here.
10
Rebecca
26 mai 2025
·
A séjourné 2 nuits
Amazing. Our annual girls getaway weekend at Destiny, my daughter and I enjoyed every minute. Far safer than in the past, there seems to be more security measures and hopefully, more watching of the parking lot (we’d had our vehicle broken into among several others a while ago but the hotel staff was super supportive). We had a lovely time this long weekend- from checkin to all the housekeeping folks, it was great. Thanks and we look forward to next time.
Amazing. Our annual girls getaway weekend at Destiny, my daughter and I enjoyed every minute. Far safer than in the past, there seems to be more security measures and hopefully, more watching of the parking lot (we’d had our vehicle broken into among several others a while ago but the hotel staff was super supportive). We had a lovely time this long weekend- from checkin to all the housekeeping folks, it was great. Thanks and we look forward to next time.
10
Jeffrey R Hussey
20 août 2025
·
A séjourné 2 nuits
Location good for Destiny USA Mall, SUNY ESA/Syracuse campus and airport.
Location good for Destiny USA Mall, SUNY ESA/Syracuse campus and airport.
10
Rajkamal
11 juil. 2024
·
A séjourné 3 nuits
Stayed here for 3 nights over the July 4 week, convenient to the mall, close to downtown (only 5 min drive away), fresh breakfast provided which was really good, and they had free coffee and tea 24/7 which was great! Friendly staff as well! Would definitely return again.
Stayed here for 3 nights over the July 4 week, convenient to the mall, close to downtown (only 5 min drive away), fresh breakfast provided which was really good, and they had free coffee and tea 24/7 which was great! Friendly staff as well! Would definitely return again.
10
Monique
13 avr. 2025
·
A séjourné 1 nuit
How close to the mall it was!
How close to the mall it was!
10
Susan
25 mai 2023
·
A séjourné 2 nuits
Great access to Destiny Mall , shuttle service was great.
Great access to Destiny Mall , shuttle service was great.
8
Kirsten
10 déc. 2023
·
A séjourné 1 nuit
We stayed at the location because it is right across the street from the Destiny Mall. It makes it so easy to shop, walk over to the hotel for a short break then walk back to the mall. The room was comfortable (we did turn the ac on because we were super warm after walking around the mall). The breakfast was very good with plenty of choices and even an option to have eggs cooked to order. We did have two things that bothered us slightly. The room smelled of cigarette smoke, especially the bathroom. Also, upon returning to the hotel in the evening there were several smokers just outside the main entrance which gave a bit of a smoke cloud to walk through to enter. We have stayed at this location before and will stay again.
We stayed at the location because it is right across the street from the Destiny Mall. It makes it so easy to shop, walk over to the hotel for a short break then walk back to the mall. The room was comfortable (we did turn the ac on because we were super warm after walking around the mall). The breakfast was very good with plenty of choices and even an option to have eggs cooked to order. We did have two things that bothered us slightly. The room smelled of cigarette smoke, especially the bathroom. Also, upon returning to the hotel in the evening there were several smokers just outside the main entrance which gave a bit of a smoke cloud to walk through to enter. We have stayed at this location before and will stay again.
10
Jesus
31 août 2025
·
A séjourné 3 nuits
It was nice, clean and quiet. staff was friendly and was across the street from the mall and 10 minutes from the state fair
It was nice, clean and quiet. staff was friendly and was across the street from the mall and 10 minutes from the state fair
10
zackrie
17 août 2025
·
A séjourné 1 nuit
Friendly staff, really clean and welcoming. Loved everything. Next to the mall. Amazing location if you are visiting Syracuse.
Friendly staff, really clean and welcoming. Loved everything. Next to the mall. Amazing location if you are visiting Syracuse.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration est un point fort : les omelettes à la commande et un petit-déjeuner gratuit copieux reçoivent de nombreux éloges, ainsi qu'une réception nocturne avec des boissons et des collations. Parfois, la foule au petit-déjeuner et le manque de personnel au bar/restaurant réduisent l'expérience.
Avis de voyageur à ce sujet
10
Tinamarie
18 juil. 2025
·
A séjourné 2 nuits
This hotel was perfect! The made to order breakfast was a nice touch to the already plentiful breakfast options! The happy hour was a great way to get everyone down for dinner. The proximity to the mall was great for our family. We had a 3 legged trip in New York and this was our best stay overall!
This hotel was perfect! The made to order breakfast was a nice touch to the already plentiful breakfast options! The happy hour was a great way to get everyone down for dinner. The proximity to the mall was great for our family. We had a 3 legged trip in New York and this was our best stay overall!
10
Amanda
11 nov. 2024
·
A séjourné 1 nuit
The hotel was very nice and in a convenient location as far as access to the mall. The breakfast was the best we have ever had at a hotel. You could get made to order omelettes and they were delicious!!
The hotel was very nice and in a convenient location as far as access to the mall. The breakfast was the best we have ever had at a hotel. You could get made to order omelettes and they were delicious!!
10
Mary Clare
7 juil. 2024
·
A séjourné 1 nuit
Service at check in was quick and friendly. Happy hour drinks and snacks were a nice greeting! Breakfast was good with choices and made to order eggs. Room was sufficient for our needs and the bed is very comfy. We didn’t use the pool or gym. Very close to the mall. You can walk there.
Service at check in was quick and friendly. Happy hour drinks and snacks were a nice greeting! Breakfast was good with choices and made to order eggs. Room was sufficient for our needs and the bed is very comfy. We didn’t use the pool or gym. Very close to the mall. You can walk there.
10
Kimberly
3 août 2025
·
A séjourné 1 nuit
Omelet freshly made by chef. Made to order. Chef was friendly. Staff was nice hotel was close to venue and very nice. Will be staying again.
Omelet freshly made by chef. Made to order. Chef was friendly. Staff was nice hotel was close to venue and very nice. Will be staying again.
8
Danielle
31 déc. 2025
·
A séjourné 1 nuit
I checked in on the Hilton app, and input my card for incidentals. The app said I was checked in but had to show ID at the desk to activate my digital key. They they needed to re-run a card for incidentals, and gave me physical keys. Kinda defeated the purpose of checking in on the app. We LOVED the staff who worked at the bar and the restaurant. The morning omelette chef was entertaining and extremely efficient. The food was delicious! The evening happy hour food was broccoli, carrots & ranch; tortilla chips and salsa, and Carmel popcorn. We stayed in 608, which was very humid and had a strong chlorine smell upon walking in. There are some missing tiles in the bathroom. The bed I slept in (nearest bathroom) kind of sinks in the middle. The bathtub plug didn’t work to hold water for a bath. But on the bright side - the tub itself was clean! We stayed during a huge winter storm, so didnt make a fuss about any of that. They charge $15/night for parking. We were a bit shocked that despite paying this fee, the lots were not plowed thoroughly and all guests had to fend for themselves to get vehicles cleared. They had a huge dozer clear driving paths but no parking areas so finding a spot to park without getting stuck was a challenge.
I checked in on the Hilton app, and input my card for incidentals. The app said I was checked in but had to show ID at the desk to activate my digital key. They they needed to re-run a card for incidentals, and gave me physical keys. Kinda defeated the purpose of checking in on the app. We LOVED the staff who worked at the bar and the restaurant. The morning omelette chef was entertaining and extremely efficient. The food was delicious! The evening happy hour food was broccoli, carrots & ranch; tortilla chips and salsa, and Carmel popcorn. We stayed in 608, which was very humid and had a strong chlorine smell upon walking in. There are some missing tiles in the bathroom. The bed I slept in (nearest bathroom) kind of sinks in the middle. The bathtub plug didn’t work to hold water for a bath. But on the bright side - the tub itself was clean! We stayed during a huge winter storm, so didnt make a fuss about any of that. They charge $15/night for parking. We were a bit shocked that despite paying this fee, the lots were not plowed thoroughly and all guests had to fend for themselves to get vehicles cleared. They had a huge dozer clear driving paths but no parking areas so finding a spot to park without getting stuck was a challenge.
8
Michelle
25 sept. 2025
·
A séjourné 2 nuits
We stay at this hotel every time we travel back to our hometown to visit family, and it’s always a reliable choice. The location couldn’t be more convenient, with the mall and plenty of restaurants just next door. The staff is consistently friendly and welcoming, and the property is usually kept very clean. The continental breakfast is one of the highlights… fresh, plentiful, and a great way to start the day. The only downside is the air conditioning units, which don’t always cool the rooms as much as we’d like, especially in warmer months. Still, the convenient location, cleanliness, and excellent service keep us coming back each visit.
We stay at this hotel every time we travel back to our hometown to visit family, and it’s always a reliable choice. The location couldn’t be more convenient, with the mall and plenty of restaurants just next door. The staff is consistently friendly and welcoming, and the property is usually kept very clean. The continental breakfast is one of the highlights… fresh, plentiful, and a great way to start the day. The only downside is the air conditioning units, which don’t always cool the rooms as much as we’d like, especially in warmer months. Still, the convenient location, cleanliness, and excellent service keep us coming back each visit.
8
Amanda
30 nov. 2023
·
A séjourné 2 nuits
The breakfast, which is included at no charge, is the best hotel breakfast I have ever had! The gentleman working the omelet station is very enteraining! The staff is pleasant and kind.
The breakfast, which is included at no charge, is the best hotel breakfast I have ever had! The gentleman working the omelet station is very enteraining! The staff is pleasant and kind.
8
Richard
3 févr. 2025
·
A séjourné 1 nuit
Hotel was fine. Restaurant was supposed to open at 4 but no staff. Had to leave the property to eat. We’ve been here before and restaurant service was also poor.
Hotel was fine. Restaurant was supposed to open at 4 but no staff. Had to leave the property to eat. We’ve been here before and restaurant service was also poor.
10
AYISHA
4 juil. 2025
·
A séjourné 3 nuits
The rooms are really nice. We had a king suite, plenty of room, tv in bedroom & sitting area. Has a microwave & refrigerator, and a wet bar. The windows are from floor to ceiling. Free hot breakfast every morning. The "managers reception" free every night for a couple of hours. You get 2 cocktails & light fare. You can dine in the restaurant or get room service. There is a shuttle for transport needs. Parking is $15 daily. The only small hiccup is that you don't know what the incidentals charge will be until you get there. Mine was $250 for three nights - a little more than what i'm used to, but it was all worth it. The Destiny USA is literally directly across the street. 5 min walk. My son is a grad student at Syracuse University - less than 2 miles. This hotel will be my go to whenever we come to visit. My husband loved it! Awesome⭐️⭐️⭐️⭐️⭐️
The rooms are really nice. We had a king suite, plenty of room, tv in bedroom & sitting area. Has a microwave & refrigerator, and a wet bar. The windows are from floor to ceiling. Free hot breakfast every morning. The "managers reception" free every night for a couple of hours. You get 2 cocktails & light fare. You can dine in the restaurant or get room service. There is a shuttle for transport needs. Parking is $15 daily. The only small hiccup is that you don't know what the incidentals charge will be until you get there. Mine was $250 for three nights - a little more than what i'm used to, but it was all worth it. The Destiny USA is literally directly across the street. 5 min walk. My son is a grad student at Syracuse University - less than 2 miles. This hotel will be my go to whenever we come to visit. My husband loved it! Awesome⭐️⭐️⭐️⭐️⭐️
10
Melodie
2 sept. 2024
·
A séjourné 1 nuit
Excellent service at the bar.
Excellent service at the bar.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Valérie
23 nov. 2025
·
A séjourné 2 nuits
Nous allons en famille a cet hotel tous les an et c'est toujours parfait
Nous allons en famille a cet hotel tous les an et c'est toujours parfait
10
SYLVIE
2 nov. 2025
·
A séjourné 1 nuit
Wow meilleur déjeuner, il y avait un cuisinier pour nous faire des omelettes ou œufs sur mesure.
Wow meilleur déjeuner, il y avait un cuisinier pour nous faire des omelettes ou œufs sur mesure.
8
EDITH
21 juil. 2025
·
A séjourné 2 nuits
Nous trouvons que pour le prix payé, c’était cher par rapport à l’état des installations. Par contre, le cinq à sept, il a déjeuné était vraiment extraordinaire, le personnel est très serviable, accueillant et professionnel.
Nous trouvons que pour le prix payé, c’était cher par rapport à l’état des installations. Par contre, le cinq à sept, il a déjeuné était vraiment extraordinaire, le personnel est très serviable, accueillant et professionnel.
10
Daylin
14 oct. 2024
·
A séjourné 1 nuit
.
.
10
Isabelle
18 août 2024
·
A séjourné 2 nuits
Hôtel bien situé qui offre plusieurs commodités. Personnel courtois et serviable.
Hôtel bien situé qui offre plusieurs commodités. Personnel courtois et serviable.
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 02:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-17: NO DATA
- 2026-09-18: 480.13515612487794USD
- 2026-09-19: 335.15994778198245USD
- 2026-09-20: 191.3038233343506USD
- 2026-09-21: 195.6270753616333USD
- 2026-09-22: 278.8028877241516USD
- 2026-09-23: 336.8421141421509USD
- 2026-09-24: 257.7154441552735USD
- 2026-09-25: 265.73939557113647USD
- 2026-09-26: 314.3543258825684USD
- 2026-09-27: 173.43080137573244USD
- 2026-09-28: NO DATA
- 2026-09-29: 409.8549417819214USD
- 2026-09-30: 323.5540269973755USD
- 2026-10-01: 268.86735494522094USD
- 2026-10-02: 301.90355354553225USD
- 2026-10-03: 312.77634187225345USD
- 2026-10-04: 215.161756723938USD
- 2026-10-05: 232.1745381491089USD
- 2026-10-06: 266.20011852676396USD
- 2026-10-07: 272.20462549392704USD
- 2026-10-08: 254.19108706512452USD
- 2026-10-09: 303.217961819458USD
- 2026-10-10: 303.217961819458USD
- 2026-10-11: 193.75726158599855USD
- 2026-10-12: 287.215910439148USD
- 2026-10-13: 285.71718493927006USD
- 2026-10-14: 439.777115222168USD
- 2026-10-15: 346.2603107437134USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 367.2861107519532USD
- 2026-10-19: 335.20320519104007USD
- 2026-10-20: 294.3268816360474USD
- 2026-10-21: 305.91345226684575USD
- 2026-10-22: 303.217961819458USD
- 2026-10-23: 567.4365650033569USD
- 2026-10-24: 340.2558037765503USD
- 2026-10-25: 223.9227491885376USD
- 2026-10-26: 248.18658009796144USD
- 2026-10-27: 252.17958248931888USD
- 2026-10-28: 272.20462549392704USD
- 2026-10-29: 288.9454355996704USD
- 2026-10-30: 516.5527415213013USD
- 2026-10-31: 340.58563275695803USD
- 2026-11-01: NO DATA
- 2026-11-02: 287.8636147723389USD
- 2026-11-03: 262.1971080395508USD
- 2026-11-04: 353.2655571871949USD
- 2026-11-05: 288.21666744277957USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 222.35556200317384USD
- 2026-11-09: 237.1194664494324USD
- 2026-11-10: 253.19033006149294USD
- 2026-11-11: 297.390375552063USD
- 2026-11-12: 284.22366505142213USD
- 2026-11-13: 362.73149819000247USD
- 2026-11-14: 342.2933539398194USD
- 2026-11-15: 211.15874623672488USD
- 2026-11-16: 254.19108706512452USD
- 2026-11-17: 422.66905532226565USD
Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par CleanStay (Hilton).
- Piscine accessible de 08 h 00 à 22 h 00.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Parking en libre-service : 15 USD par nuit (entrées/sorties libres)
- Animaux de compagnie : 75 USD par hébergement et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- La fourniture d'un lit-bébé fait l'objet de frais supplémentaires
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Blanchisserie
Ascenseur
Centre d'affaires
Personnel multilingue
Salles de réunion
Équipements sportifs
Général
Distributeur automatique
Petit-déjeuner gratuit
Assistive Listening Devices Available
Braille or Raised Signage
Coffee/Tea in Common Areas
Designated Smoking Areas (fines apply)
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Parking
Parking (Self) (surcharge)
Connexion Internet
Wi-fi gratuit
Services
Centre d'affaires
Ascenseur
Personnel multilingue
Salles de réunion
Blanchisserie
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Conference Space
Reception (free)
Grocery/Convenience Store
Laundry Facilities
Wedding Services
Well-Lit Path to Entrance
Activités
Équipements sportifs
Fitness Center (24-hour)
Terrasse