Roebuck Inn

Over priced, dated, old.... the list goes on! Bar smelt of wee..... would not recomend

Great little hotel, a little dated but i had a great sleep, nice tea, great ale, sports channal. I will definitely stay again.

Thank you for a lovely stay. Staff were friendly and attentive, and we had everything we needed during our visit. While it can be said that the rooms are a little dated, we felt this was reflected in the reasonable pricing. They were clean, quiet, and offered a lovely view of the green garden space, which made for a peaceful and pleasant environment. We enjoyed relaxing in the bar and soaking in the historic charm of the older part of the building. Being able to take our drinks outside to a quiet garden on a warm afternoon was an added bonus, as was the onsite parking. The only issue we experienced was with the external door key card - we couldn't get the timing right, even with tips from another guest. Fortunately, we we got in each time but this was more luck than skill. Although we didn’t have a chance to try the Indian restaurant due to prior dinner plans, however it looked like a delicious menu. Overall, we enjoyed the experience and would definitely stay again if we’re in the area.

We were so disappointed with our experience at the Roebuck Inn. The staff at the bar & reception were friendly & welcoming. However, the actual room (room 102) totally let Roebuck Inn down. When opening the curtains on our arrival all I could see out of the window was a thick growth of bramble - you could not see the garden. The window frame and windows were dirty with a mass of thick cobwebs on the top part of the window sill. This density of cobwebs would take months to amass. The carpet in the bedroom area was badly stained and the bathroom had wall tiles falling off. The bathroom was very dated, and looked like work had been carried out on it at least 30 years prior by an unprofessional builder! Our friends also had a room and theirs was also sub standard with a leak in the bathroom and the remnants of a nursing home hoist track still in the ceiling. I can not comment on the restaurant and food as we did not eat in, choosing to use the nearby Toby Inn. The corridor to the rooms were bland, with short net curtains & a few private doors along this corridor had curled up, dirty mats in front of the doors - definite trip hazards. The garden areas had also been allowed to become run down & unkempt with overgrown shrubs. I believe more attention has been attributed to the Care Home attached to Roebuck Inn. We booked this Inn as other local hotels had been taken over by the government. I feel really sad that this beautiful building has been allowed to become rundown.

Food top quality as always and getting to watch the Prem football is a bonus.

Great restaurant (Nirvana) in the hotel, serving delicious Indian food, plus burgers a pizza if you don’t appreciate Indian. Staff bent over backwards to meet our needs ,holding breakfast an extra half hour because we were late). If I were to come back to Stevenage, I’d stay again!

The property was not worth the money. We’ve stayed in Premier Inns and Travel lodges for far less cost which are far better. The restaurant was not open. The garden areas needed work on. Could be made to look lovely. Very dark areas especially around the bar. Toilet didn’t flush properly. The shower whilst working needed a good descale. Radiator wasn’t working so had to use a portable heater whilst we were showering and getting dressed. The receptionist was helpful. Certainly not value for money. Felt that we were definitely overcharged. Would not choose to stay there again unless they brought down the price and give the building and grounds some very serious TLC

Stayed there so I could attend my works Christmas party, room was a nice single room. Hotel was nice . Friendly staff, nice little bar. Would be happy to stay there again

Received an email the day of my arrival stating that the bar was open 12-11pm 7 days a week. On arrival told that the bar in fact closed at 10 pm and last orders were 9.45pm. I attended a football match on the evening arriving back at the premises at 9.55 where the member of staff on duty agreed to serve me one drink. I explained that their email said the bar was open until 11pm, he said you can stay her until 11 but last service is 10. At this point he switched off the lights. Without any doubt the most uncomfortable bed I have ever slept in. They had wrapped a mattress, that must of been 30 years old, in blankets or similar. Dreadful place that really is not functioning as a place of accommodation. Does not see Experian in a good light either. Horrible experience.

Great choice of food, they have their own indian restaurant within the hotel or pub food in the bar. The building is a bit tired looking but the friendly staff make up for that. Had a good nights sleep which is the main thing.

The Roebuck is a quality place for stay overs and dining combined staff are very friendly and professional and the rooms are nice and clean with all the facilities you would expect highly recommended

Staff really friendly and welcoming. Breakfast was really nice and great local sausages. Beds nice and comfortable, rooms clean and tidy. All that you need for a few nights away

It was so dirty and dark we did not stay. The mattress and sheet were badly stained the carpet was filthy and the bathroom facilities old and cracked. We refused to stay in that room. The second room was no better it only had one small wall light working was dirty and had a huge plant trying to get in the window so there wasno fresh air in 30 degree heat. The room was so dark we had to use the torch on our phone to see. We asked to book breakfast for both mornings of our stay but we’re told we could only book for the first day, they were not sure if it would be available on the second morning, We advised the management we would not be staying and wanted a refund due to the awful conditions. We were told they would see what had to be done.

Room were clean and a good size, staff very friendly and helpful. Would definitely stay again

The rooms and bathrooms were clean and comfortable and adequately equipped. The hotel staff all friendly and accommodating. The place is old, and has seen better days but that doesn't adversely affect a good night's sleep. Breakfast was so-so. Not bad. But all in all, yes it was fine. No problems with it.

We were so disappointed with our experience at the Roebuck Inn. The staff at the bar & reception were friendly & welcoming. However, the actual room (room 102) totally let Roebuck Inn down. When opening the curtains on our arrival all I could see out of the window was a thick growth of bramble - you could not see the garden. The window frame and windows were dirty with a mass of thick cobwebs on the top part of the window sill. This density of cobwebs would take months to amass. The carpet in the bedroom area was badly stained and the bathroom had wall tiles falling off. The bathroom was very dated, and looked like work had been carried out on it at least 30 years prior by an unprofessional builder! Our friends also had a room and theirs was also sub standard with a leak in the bathroom and the remnants of a nursing home hoist track still in the ceiling. I can not comment on the restaurant and food as we did not eat in, choosing to use the nearby Toby Inn. The corridor to the rooms were bland, with short net curtains & a few private doors along this corridor had curled up, dirty mats in front of the doors - definite trip hazards. The garden areas had also been allowed to become run down & unkempt with overgrown shrubs. I believe more attention has been attributed to the Care Home attached to Roebuck Inn. We booked this Inn as other local hotels had been taken over by the government. I feel really sad that this beautiful building has been allowed to become rundown.

Clean, comfortable room but the water in thr bathroom was not hot

Very dated, beds need updating, cleaning needs to be done properly

The staff were friendly and welcoming on arrival and thats were the good bit ends. The hotel can best be described as stuck in the 70's and was probably last decorated and maintained back then. The bathroom had tiles falling off, limescale on the taps, sink and bath. Mould in the grout and silicon, which is easily removable. The worst part was for 2 nights running the fire alarm went off multiple times, so no sleep for 2 days, their response sorry. The room was £90 per night for room only, it wasnt worth £45. Hotels.com really should inspect their hotels before they allow them on their site. Do not stay at this hotel, you'd be better off sleeping in your vehicle.

Tired looking room and only cleanish. The bathroom smelled and there was a bottle top on the floor by the bed that didn't belong to me. The shower pressure and temperature was decent enough and I could see there was work going on to redecorate some of the rooms - which is soely needed. Overall not a place I'd opt to stay in again, if there was a choice, but not bad enough to avoid if there's nowhere else.

Very nice stay. Quite a long walk to the rooms but very quiet despite being next to the road. Good choice of food and lovely breakfast

Great little hotel, a little dated but i had a great sleep, nice tea, great ale, sports channal. I will definitely stay again.

Staff really friendly and welcoming. Breakfast was really nice and great local sausages. Beds nice and comfortable, rooms clean and tidy. All that you need for a few nights away

Good place to stay, very comfortable bed, although tv reception was very poor. Good for business trips, food was excellent indian restaurant.

Room were clean and a good size, staff very friendly and helpful. Would definitely stay again

The rooms and bathrooms were clean and comfortable and adequately equipped. The hotel staff all friendly and accommodating. The place is old, and has seen better days but that doesn't adversely affect a good night's sleep. Breakfast was so-so. Not bad. But all in all, yes it was fine. No problems with it.

Thank you for a lovely stay. Staff were friendly and attentive, and we had everything we needed during our visit. While it can be said that the rooms are a little dated, we felt this was reflected in the reasonable pricing. They were clean, quiet, and offered a lovely view of the green garden space, which made for a peaceful and pleasant environment. We enjoyed relaxing in the bar and soaking in the historic charm of the older part of the building. Being able to take our drinks outside to a quiet garden on a warm afternoon was an added bonus, as was the onsite parking. The only issue we experienced was with the external door key card - we couldn't get the timing right, even with tips from another guest. Fortunately, we we got in each time but this was more luck than skill. Although we didn’t have a chance to try the Indian restaurant due to prior dinner plans, however it looked like a delicious menu. Overall, we enjoyed the experience and would definitely stay again if we’re in the area.

Peaceful and comfortable. Lovely stay.

Very dated, beds need updating, cleaning needs to be done properly

Perfect for our visit to Knebworth house. Nice room, comfortable bed, plus all usual facilities

Our one night visit was very comfortable and the welcome was superb from all reception staff

The staff have all been amazingly friendly and accommodating. I would definitely stay again

Nice friendly, good food, quiet, fits the requirements for a business trip.

Very friendly staff. Good enough for overnight stay

Thank you for a lovely stay. Staff were friendly and attentive, and we had everything we needed during our visit. While it can be said that the rooms are a little dated, we felt this was reflected in the reasonable pricing. They were clean, quiet, and offered a lovely view of the green garden space, which made for a peaceful and pleasant environment. We enjoyed relaxing in the bar and soaking in the historic charm of the older part of the building. Being able to take our drinks outside to a quiet garden on a warm afternoon was an added bonus, as was the onsite parking. The only issue we experienced was with the external door key card - we couldn't get the timing right, even with tips from another guest. Fortunately, we we got in each time but this was more luck than skill. Although we didn’t have a chance to try the Indian restaurant due to prior dinner plans, however it looked like a delicious menu. Overall, we enjoyed the experience and would definitely stay again if we’re in the area.

Great restaurant (Nirvana) in the hotel, serving delicious Indian food, plus burgers a pizza if you don’t appreciate Indian. Staff bent over backwards to meet our needs ,holding breakfast an extra half hour because we were late). If I were to come back to Stevenage, I’d stay again!

I liked their service the staff were very helpful

The staff are excellent

All the staff

The staff were very helpful we were put in the wrong room as I have a disability , but rectified immediately,we will definitely be using the Roebuck Inn when visiting family again.

Very nice stay. Quite a long walk to the rooms but very quiet despite being next to the road. Good choice of food and lovely breakfast

Local area nice

The staff were very friendly and accepted our Amex cards, which is usually quite rare in smaller independent inns/ hotels. The food and service were very good and reasonably priced and I had a good night's sleep despite the busy road adjacent, which eventually quietened down around 10:30.

I had a good overnight stay. It was convenient and the staff were helpful.

Perfect for our visit to Knebworth house. Nice room, comfortable bed, plus all usual facilities

Very nice stay. Quite a long walk to the rooms but very quiet despite being next to the road. Good choice of food and lovely breakfast

The Roebuck is a quality place for stay overs and dining combined staff are very friendly and professional and the rooms are nice and clean with all the facilities you would expect highly recommended

Good place to stay, very comfortable bed, although tv reception was very poor. Good for business trips, food was excellent indian restaurant.

Food top quality as always and getting to watch the Prem football is a bonus.

Great restaurant (Nirvana) in the hotel, serving delicious Indian food, plus burgers a pizza if you don’t appreciate Indian. Staff bent over backwards to meet our needs ,holding breakfast an extra half hour because we were late). If I were to come back to Stevenage, I’d stay again!

On booking I was sent a welcoming email telling me about the hotel and its restaurant. On arrival I was told the restaurant had been closed for some weeks!! No dinner, no breakfast! I am seeking a refund

Friendly staff great food and breakfast was good to rooms were very nice great to have a kettle and lots of tea coffee and biscuits. Tv need to be updated so you can watch nexfit

Good stay. Only negative had to make our mind ghe night before whether we wanted breakfadt the following day. Prefer to do thst tge following day not the night before.

Great choice of food, they have their own indian restaurant within the hotel or pub food in the bar. The building is a bit tired looking but the friendly staff make up for that. Had a good nights sleep which is the main thing.

I thought they would have been breakfast so we had to go and find food