Drift Palm Cove

Der var fyldt med myrer på vores værelse i sengene mm. Vi blev tilbudt rengøring, men måtte selv bede om et nyt værelse. Der er meget fugtigt på, og der lugter derefter. Der var pletter på sengetøj og håndklæder og altanerne er ikke så indbydende pga. Manglende rengøring. Døde dyr i fryseren. Der ser fint ud på overfladen, men der er en del mangler.

The apartment was great (location, etc.) but the furniture was all pretty beat up and really needed replaced. There was also construction going on around the pool the entire stay, which was rather inconvenient. Staff were helpful but sparse.

Hardly ever write reviews but compelled to do so on this occasion. Photos show laminate floor boards, ceiling spot lights and indoor plants - it looked really nice and drew us in. The reality was different. Our 2-bedroom apartment was very, very tired and worn out and in desperate need of updating. All furniture was extremely worn out and needs to be updated. Beige tiled bathrooms, beige/off-white tiles in open plan living/kitchen/dining space, very worn out beige carpets in bedrooms, nil support in dining chairs; you sink into them. The lounge/sofa in living area also needs updating; worn out, stains, nil support. Nil indoor plants. Provide insect/mosquito repellent coils to use in balcony. The iron in the room had a frayed cord with wires visible. We thought it was unsafe to use and took to reception. The brought a different iron (with cap for the water compartment for steam missing) but at least it was safe to use. There is +++ black mould in the rubber seal of the front-loader washing machine and in the detergent dispensing drawer - this can be prevented by good hygiene practices, irrespective of the location being far north QLD, since there was no mould/mildew anywhere else in the apartment. The reception staff were always extremely attentive and helpful!

The girls at reception were extremely helpful, friendly and professional.

Nice studio apartment overlooking garden. Kitchen well supplied. Comfy bed.